65621 Courses

10 Soft Skills You Need 1 Day Training in Darlington

🌟 Level 3 Supervising First Aid for Mental Health 🌟 Empower your team with the skills to support mental wellbeing in the workplace. This course covers: ✅ Understanding mental health & reducing stigma ✅ Promoting a positive workplace culture ✅ Providing empathetic support & active listening ✅ Signposting to professional help ✅ Managing crises & supporting policies 📍 Delivered by Madeleys First Aid Plus 💬 Build a healthier, more supportive workplace today!

Stirling 2391 Practical Assessments

Stirling 2392 Practical Assessments

Discover the beauty and rhythm of Copperplate script in this focused 4-hour workshop dedicated to minuscules (lowercase letters). Whether you're a complete beginner or looking to refine your foundational skills, this session will guide you through the elegant shapes, basic strokes, and consistent spacing that form the heart of traditional pointed pen calligraphy. This workshop pairs perfectly with the Copperplate Majuscules session, which runs separately in the same format. If you'd like to continue your Copperplate journey, a separate Majuscules session is also available to book.

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

Communication Skills 1 Day Training in Doncaster

Presentation Skills 1 Day Workshop in Wolverhampton

Presentation Skills 1 Day Workshop in Doncaster

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company