58887 Courses

🚀 Elevate Your Brand to New Heights with 'Strategic Brand Distinction: Crafting a Compelling Market Presence' Online Course! 🚀   Are you ready to transform your brand into a powerhouse that stands out in today's competitive market? Unleash the potential of your business with our exclusive online course, 'Strategic Brand Distinction.' Crafted for visionary entrepreneurs, marketers, and business leaders, this course is your roadmap to building a compelling market presence that captivates your audience.   🌐 MODULE 1: Introduction - Lay the Foundation for Success Gain a comprehensive understanding of the importance of strategic brand distinction. Uncover the latest industry insights and trends shaping the competitive landscape. Set the stage for transforming your brand into a market leader. 🎯 MODULE 2: Positioning for Success - Define Your Unique Space Explore the art and science of brand positioning. Learn how to identify and leverage your brand's unique strengths. Dive into case studies of successful brands and extract actionable strategies. 🔍 MODULE 3: The Positioning Framework - Build a Solid Brand Foundation Develop a robust framework to strategically position your brand. Discover techniques to analyze market gaps and opportunities. Craft a compelling brand story that resonates with your target audience. 🛠️ MODULE 4: Workshop - Apply Your Knowledge Engage in hands-on activities to implement the strategies learned. Receive personalized feedback from industry experts. Collaborate with fellow participants for enhanced learning and networking opportunities.   🎓 Why Choose 'Strategic Brand Distinction'? Taught by industry experts with a proven track record in brand strategy. Practical, real-world insights that can be immediately applied to your business. Flexible learning: Access the course at your own pace, from anywhere in the world. Join a community of like-minded professionals for ongoing support and collaboration.   🔥 Ready to Ignite Your Brand's Success? Enroll Now! Craft a brand that not only survives but thrives in the competitive market. Join 'Strategic Brand Distinction' today and take the first step towards a compelling market presence that sets you apart. Your success story begins here!   🌟 Limited Time Offer: Enroll Now and Receive Exclusive Bonuses! Secure your spot and unlock the secrets to strategic brand distinction. Don't miss out - enroll today and pave the way for your brand's remarkable journey! Course Curriculum Module 1- Introduction Positioning is about Your Customer's Point of View 00:00 Module 2- Positioning for Success What Investors are Looking For 00:00 Ben and Jerry's Case Study 00:00 Keys to Success 00:00 Module 3- The Positioning Framework The Positioning Framework Overview 00:00 Step 1 - Create Meaningful Attributes - Part 1 00:00 Step 1 - Create Meaningful Attributes - Part 2 00:00 Step 1 - Create Meaningful Attributes - Part 3 00:00 Viking Cruises - Case Study 00:00 Step 2 - Custom Attributes 00:00 Step 3- Evaluate Rank Attributes 00:00 Step 4 - Evaluating Positioning Rankings 00:00 Step 5 - Positioning of Your Attributes 00:00 Step 6 - Your Positioning Statement 00:00 Common Mistakes 00:00 Module 4- Workshop Workshop - Position Your Product or Service in Action 00:00

🌟 Unleash Your Power with Crafting Irresistible Value Statements Online Course! 🌟   Are you tired of struggling to articulate what sets you apart in a crowded market? Do you want to captivate your audience with compelling value statements that leave a lasting impression?   Introducing 'Crafting Irresistible Value Statements' - Your Ultimate Guide to Mastering the Art of Unforgettable Messaging!   🚀 What You'll Learn:   Module 1: Introduction Lay the foundation for success by understanding the critical role of value statements in today's competitive landscape. Discover real-world examples of businesses that have transformed their fortunes through the power of compelling messaging. Module 2: Unique Value Proposition Explained Demystify the concept of a Unique Value Proposition (UVP) and its profound impact on brand differentiation. Gain insights into the psychology behind a compelling UVP and how it influences customer behavior. Module 3: Create Your Unique Value Proposition Dive into the hands-on process of crafting a UVP that resonates with your target audience. Unlock proven techniques to identify and articulate the unique qualities that make your brand stand out from the crowd. Module 4: Workshop Put theory into practice with an interactive workshop designed to refine your value proposition. Receive personalized feedback and guidance from industry experts to ensure your messaging is as powerful as it can be.   🎓 Why Choose Our Course?   ✨ Expert Guidance: Learn from seasoned professionals with a wealth of experience in crafting compelling value statements that drive results. ✨ Practical Workshops: Move beyond theory with practical, real-world exercises that will elevate your skills to new heights. ✨ Lifetime Access: Enjoy unlimited access to course materials, including updates and additional resources, ensuring you stay ahead of the curve. ✨ Community Support: Join a vibrant community of like-minded individuals, share insights, and network with professionals on a similar journey.   🌈 Transform Your Messaging, Transform Your Business!   Crafting Irresistible Value Statements is not just a course; it's a journey toward unlocking the true potential of your brand. Elevate your communication skills, stand out in the market, and watch your business soar to new heights!   Don't miss this opportunity to revolutionize the way you present your brand. Enroll now and start crafting value statements that turn heads and win hearts!   Enroll Today and Master the Art of Irresistible Value Statements! 🚀 Course Curriculum Module 1- Introduction Characteristics of Unique Value Propositions 00:00 Module 2- Unique Value Proposition Explained Types of Customer Benefits UVPs Express 00:00 Examples of Unique Value Propositions 00:00 What Investors Are Looking For 00:00 Value Proposition vs Competitive Advantage 00:00 Module 3- Create Your Unique Value Proposition Understand Your Competitor's Unique Value Proposition 00:00 Streaming Services Example 00:00 The Value Proposition Framework 00:00 Step 1 - Brainstorming 00:00 Step 2 - Create a Value Proposition List 00:00 Step 3 - Determine Uniqueness 00:00 Step 4 - Prioritize Top Value Propositions 00:00 Step 5 - Tell a Story 00:00 Common Mistakes 00:00 Module 4- Workshop Workshop - Build Your Unique Value Proposition 00:00

🌟 Unlock Effective Conflict Resolution Skills with Our Online Course: 'Constructive Conflict Resolution'! 🌟   Welcome to a transformative journey in conflict resolution! Ever wished you had the tools to navigate disagreements effectively? Say goodbye to endless strife and hello to harmonious resolutions! Join our comprehensive online course, meticulously designed to empower you with invaluable conflict resolution strategies.   🔍 Explore the Curriculum: Module 1: 'If We Had a Penny for Each Hour We Spend on It' Discover the hidden costs of unresolved conflicts in various aspects of life. Uncover the impact of prolonged disputes on relationships, work, and mental well-being. Learn to assess the true value of resolving conflicts promptly and constructively. Module 2: 'ICEBERG - What YOU See VS What I Believe, Think, and Feel' Gain insights into the layers of perceptions and understand the differing perspectives in conflicts. Explore the dynamics of emotions, beliefs, and thoughts that shape our viewpoints. Develop empathy and active listening skills to grasp diverse perspectives accurately. Module 3: 'Resolve and Rebuild - Phase 1' Learn effective conflict resolution techniques for de-escalating tense situations. Acquire negotiation strategies to find common ground and initiate the resolution process. Practice communication methods that promote understanding and respect among conflicting parties. Module 4: 'Resolve and Rebuild - Phase 2' Dive deeper into conflict resolution by addressing underlying issues and root causes. Explore techniques to foster reconciliation and rebuild relationships after conflicts. Develop long-term strategies to prevent recurring conflicts and maintain positive interactions. Module 5: 'What Do I Do Next?' Receive guidance on implementing conflict resolution skills in real-life scenarios. Create a personalized action plan to apply the course teachings in various situations. Access resources and ongoing support to continue refining your conflict resolution abilities. Ready to transform conflict into opportunities for growth and understanding? Enroll now in our 'Constructive Conflict Resolution' course and equip yourself with the skills to navigate any disagreement with confidence and finesse!   Don't let conflicts hold you back-embrace resolution, harmony, and progress today! 🌟🤝✨ Course Curriculum HOW TO RESOLVE CONFLICT If we had a penny for each hour we spend on it 00:00 ICEBERG- What YOU see VS What I believe, think, and feel 00:00 Resolve and Rebuild - Phase 1 00:00 Resolve and Rebuild - Phase 2 00:00 What Do I Do Next 00:00

🚀 Unlock Your Mind's Potential with REBT - The Science of Programming Your Mind! 🚀 Are you ready to take control of your thoughts, emotions, and actions? Welcome to the groundbreaking online course that will revolutionize your life - 'REBT: Rational Emotive Behavioral Therapy - The Science of Programming Your Mind!'   🧠Master Your Mind, Master Your Life! Discover the power of Rational Emotive Behavioral Therapy (REBT), a scientifically proven approach that empowers you to break free from negative thought patterns and build resilience in the face of life's challenges. This course is your roadmap to mental mastery, guiding you through the principles and practices that will transform your mindset.   🌐 What You'll Learn: The Foundations of REBT:Understand the core principles of REBT and how they reshape your thinking. Identifying Irrational Beliefs:Uncover and challenge the beliefs that hold you back from success and happiness. Emotional Regulation Techniques:Learn practical strategies to manage and control your emotions effectively. Programming Positive Habits:Develop habits that support your mental well-being and contribute to your success. Overcoming Obstacles:Face life's challenges with resilience and a positive mindset. Real-Life Applications:Apply REBT to your personal and professional life for lasting change.   🌟 Why Choose REBT? Scientifically Proven: Backed by decades of research, REBT is a respected and evidence-based approach to mental health. Empower Yourself: Take charge of your mental well-being and create a life aligned with your values. Accessible Anytime, Anywhere: Enjoy the flexibility of learning at your own pace, from the comfort of your home. Expert Guidance: Led by experienced instructors, this course provides practical insights and actionable strategies.   🎁 Enroll Now and Receive: Comprehensive Video Lessons: Engaging and informative lessons that make learning enjoyable. Interactive Exercises: Apply REBT principles in real-life scenarios for hands-on experience. Exclusive Resources: Access to supplementary materials to enhance your understanding. Community Support: Connect with like-minded individuals in our online community for encouragement and shared experiences.   🔥 Transform Your Mind, Transform Your Life! Don't let limiting beliefs control your destiny. Join the REBT revolution and embark on a journey of self-discovery, resilience, and lasting change. Course Curriculum REBT - Rational Emotive Behavioral Therapy - The Science Of Programming Your Mind! Intro To REBT 00:00 Origins Of Rebt 00:00 Basic Concepts Of Rebt 00:00 Rebt Demo 1 00:00 Rebt Demo 2 00:00 Understanding How Your Mind Works 00:00 Why Belief Systems Are BS 00:00 More REBT Concepts 00:00 Rebt - Final Thoughts _ Tips 00:00 Bonus Video - REBT 00:00

Are you ready to take your professional game to the next level? 🚀 Introducing our comprehensive course: 'Workplace Professionalism'! Whether you're a seasoned professional looking to refine your skills or a newcomer eager to make a lasting impression in the corporate world, this course is designed to equip you with the essential tools and mindset for success.   👔 Unlock Your Potential: In today's competitive job market, professionalism isn't just a desirable trait - it's a necessity. Our course delves into the core principles of workplace professionalism, empowering you to navigate the intricacies of professional environments with confidence and finesse. From effective communication to ethical decision-making, you'll gain invaluable insights that will set you apart from the crowd.   📚 Comprehensive Curriculum: Our expertly crafted curriculum covers a wide range of topics essential for thriving in any professional setting. Learn how to cultivate a positive attitude, master the art of time management, and develop strong interpersonal skills that foster collaboration and teamwork. With engaging lectures, interactive exercises, and real-world case studies, you'll acquire practical knowledge that you can apply immediately in your professional life.   🎓 Who is this for?: This course is ideal for professionals at all stages of their careers, including recent graduates entering the workforce, mid-level managers aiming for advancement, and seasoned executives seeking to refine their leadership skills. Whether you work in corporate, nonprofit, government, or entrepreneurial sectors, the principles of workplace professionalism are universally applicable.   🌟 Benefits of Taking the Course: Enhance your professional image and credibility Build strong relationships with colleagues, clients, and stakeholders Improve your productivity and efficiency in the workplace Navigate workplace conflicts and challenges with grace and diplomacy Position yourself for career advancement and leadership opportunities   💼 Career Path: The skills and knowledge gained from our 'Workplace Professionalism' course can open doors to a variety of exciting career paths. Whether you aspire to climb the corporate ladder, launch your own business, or make a meaningful impact in your community, professionalism is the cornerstone of success in any endeavor. From entry-level positions to executive leadership roles, employers value professionals who exemplify integrity, professionalism, and a commitment to excellence.   🔍 Invest in Your Future: In today's dynamic and fast-paced work environments, investing in your professional development is more important than ever. By enrolling in our 'Workplace Professionalism' course, you're not just investing in yourself - you're investing in your future success and fulfillment. Join thousands of professionals around the world who have transformed their careers with our proven curriculum.   Don't let opportunities pass you by - elevate your professional presence and unlock your full potential with our 'Workplace Professionalism' course. Enroll today and take the first step toward a brighter, more prosperous future! 🌟 Course Curriculum Module 1 Introduction to Workplace Professionalism Introduction to Workplace Professionalism 00:00 Module 2 Communication Skills Communication Skills 00:00 Module 3 Ethics and Integrity in the Workplace Ethics and Integrity in the Workplace 00:00 Module 4 Teamwork in the Workplace Teamwork in the Workplace 00:00 Module 5 Time Management and Productivity in the Workplace Time Management and Productivity in the Workplace 00:00 Module 6 Communication and Interpersonal Skills in the Workplace Communication and Interpersonal Skills in the Workplace 00:00 Module 7 Professional Development and Career Growth in the Workplace Professional Development and Career Growth in the Workplace 00:00 Module 8 Leadership in the Workplace Leadership in the Workplace 00:00 Module 9 Collaboration in the Workplace Collaboration in the Workplace 00:00 Module 10 Time Management and Productivity in the Workplace Time Management and Productivity in the Workplace 00:00

🌟 Unlock Your Strategic Genius with Strategic Planning Course! 🌟 Are you ready to elevate your strategic thinking skills to unprecedented heights? Welcome to the world of Strategic Planning, where you'll master the art of charting courses, foreseeing opportunities, and steering your organization towards success!   🚀 Why Strategic Planning Matters? In today's dynamic business landscape, having a well-crafted strategy isn't just an advantage; it's a necessity for survival and growth. Strategic Planning empowers individuals and organizations to navigate uncertainties, capitalize on emerging trends, and stay ahead of the competition. Our Strategic Planning course provides you with the essential tools, frameworks, and insights needed to develop robust strategies that stand the test of time. Whether you're a seasoned executive, an aspiring entrepreneur, or a fresh graduate looking to make an impact, this course equips you with the strategic acumen to thrive in any professional environment.   🔍 What You'll Gain: Strategic Vision: Learn to envision the future landscape of your industry and craft strategies that position your organization for long-term success. Analytical Skills: Master the art of gathering, analyzing, and interpreting data to make informed strategic decisions. Risk Management: Identify potential risks and devise contingency plans to mitigate them effectively. Innovation and Adaptability: Embrace innovation and adaptability as core pillars of strategic planning, enabling you to seize new opportunities and navigate market disruptions. Effective Communication: Develop the ability to communicate your strategic vision persuasively and rally stakeholders behind your initiatives.   🎯 Who is this for? Our Strategic Planning course caters to professionals across industries who are committed to driving organizational growth and achieving strategic objectives. Whether you're a business leader, a project manager, or a consultant, this course equips you with the tools and insights needed to excel in your role. Executives and Business Leaders: Enhance your strategic leadership capabilities and steer your organization towards sustainable growth. Entrepreneurs: Develop a clear roadmap for your venture's success and gain a competitive edge in the market. Project Managers: Learn to align project objectives with broader organizational goals and navigate complexities with confidence. Consultants and Advisors: Offer strategic guidance and insights that add tangible value to your clients' businesses.   🚀 Career Path: A solid foundation in Strategic Planning opens doors to a myriad of exciting career opportunities across industries. Whether you aspire to climb the corporate ladder, launch your own venture, or carve out a niche as a strategic advisor, the skills you acquire in this course serve as invaluable assets throughout your professional journey. Strategic Planner/Analyst: Lead strategic initiatives, conduct market research, and provide actionable insights to drive business growth. Business Development Manager: Identify new opportunities, forge strategic partnerships, and expand market reach through targeted initiatives. Management Consultant: Offer strategic advice, conduct performance assessments, and guide organizations through periods of transformation and growth. Entrepreneur/Startup Founder: Develop a clear vision, devise scalable business models, and navigate market dynamics to build a thriving enterprise.   Don't just navigate the currents of change-set your course with purpose and precision. Enroll in our Strategic Planning course today and embark on a journey towards strategic excellence and unparalleled success! 🌟 Course Curriculum Module 1 Introduction to Strategic Planning Introduction to Strategic Planning 00:00 Module 2 Setting the Stage for Strategic Planning Setting the Stage for Strategic Planning 00:00 Module 3 Strategic Analysis Techniques Strategic Analysis Techniques 00:00 Module 4 Strategic Options Strategic Options 00:00 Module 5 Strategic Monitoring and Review Strategic Monitoring and Review 00:00 Module 6 Case Studies Case Studies 00:00 Module 7 Wrap-Up and Next Steps Wrap-Up and Next Steps 00:00

Overview   With the ever-increasing demand for Criminology and Psychology in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Criminology and Psychology may be.   Learning about Criminology and Psychology or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Criminology and Psychology. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Criminology and Psychology is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Introduction to Criminology and Psychology course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Introduction to Criminology and Psychology course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Introduction to Criminology and Psychology course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Criminology and Psychology, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Criminology and Psychology, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Criminology and Psychology, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Introduction to Criminology and Psychology course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01- Introduction to Criminology Introduction to Criminology 00:00 Module 02- Explanations for Criminal Behaviour Explanations for Criminal Behaviour 00:00 Module 03- Criminology and Personality theories Criminology and Personality theories 00:00 Module 04- Detection of Crime Detection of Crime 00:00 Module 05- Mental health and crime Mental health and crime 00:00 Module 06- Root Causes of Crime Root Causes of Crime 00:00 Module 07- Characteristics of offenders and victims Characteristics of offenders and victims 00:00 Module 08- Criminal Justice Criminal Justice 00:00

Overview   With the ever-increasing demand for ESOL in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in ESOL may be.   Learning about ESOL or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in ESOL. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on ESOL is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this English Speakers of Other Languages course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this English Speakers of Other Languages course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this English Speakers of Other Languages course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of ESOL, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in ESOL, Anyone looking for a certificate of completion on doing an online training on this topic, Students of ESOL, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This English Speakers of Other Languages course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 Introduction to English Language Teaching and Learning Introduction to English Language Teaching and Learning 00:00 Module 02 Linguistics Linguistics 00:00 Module 03 English Pronunciation English Pronunciation 00:00 Module 04 Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:00 Module 05 Language Teaching Methodologies Language Teaching Methodologies 00:00 Module 06 Teaching Receptive Skills Reading Teaching Receptive Skills Reading 00:00 Module 07 Teaching Productive Skills Writing Teaching Productive Skills Writing 00:00 Module 08 Teaching Receptive Skills Listening Teaching Receptive Skills Listening 00:00 Module 09 Teaching Productive Skills Speaking Teaching Productive Skills Speaking 00:00

Overview With the ever-increasing demand for Telephone Etiquette in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Telephone Etiquette may be. Learning about Telephone Etiquette or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Telephone Etiquette . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Telephone Etiquette is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Telephone Etiquette course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Telephone Etiquette course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Telephone Etiquette course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Telephone Etiquette , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Telephone Etiquette , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Telephone Etiquette , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Telephone Etiquette course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Telephone Etiquette Introduction to Telephone Etiquette 00:00 Module 2 - Aspects of Phone Etiquette Aspects of Phone Etiquette 00:00 Module 3 - How to Talk on the Phone How to Talk on the Phone 00:00 Module 4 - Eliminate Phone Distractions Eliminate Phone Distractions 00:00 Module 5 - Inbound Calls _ Outbound Calls Inbound Calls _ Outbound Calls 00:00 Module 6 - Dealing With Angry Customers Dealing With Angry Customers 00:00 Module 7 - Handling Interoffice Calls _ Voicemail Messages Handling Interoffice Calls _ Voicemail Messages 00:00 Module 8 - The 11 Essential Rules of Phone Etiquette The 11 Essential Rules of Phone Etiquette 00:00

Overview With the ever-increasing demand for Equality and Diversity in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Equality and Diversity may be. Learning about Equality and Diversity or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Equality and Diversity . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Equality and Diversity is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Equality and Diversity course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Equality and Diversity course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Equality and Diversity course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Equality and Diversity , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Equality and Diversity , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Equality and Diversity , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Equality and Diversity course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 Introduction to Equality and Diversity Introduction to Equality and Diversity 00:00 Module 02 Equality and Diversity Legislation Equality and Diversity Legislation 00:00 Module 03 Human Rights Human Rights 00:00 Module 04 Equality Analysis Equality Analysis 00:00 Module 05 Links between Values, Attitudes and Beliefs Links between Values, Attitudes and Beliefs 00:00 Module 06 Basics of Discrimination Basics of Discrimination 00:00 Module 07 Unconscious Bias Unconscious Bias 00:00 Module 08 Affirmative Action Affirmative Action 00:00