Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal
The Birth of the Industrial Revolution in Britain 1707 to 1830 Course Description Introduction The Industrial Revolution started in Britain in the eighteenth century. A number of factors converged to create the conditions for developments in industry and science. Agricultural improvements created a cadre of wealthy landowners with money to invest. Improved educational opportunities, particularly in Scotland, created a broader set of young people with ideas and ambition. Greater religious freedom allowed individuals of talent to develop businesses. Interest in science and technology blossomed and the birth of the coffee house culture brought people with ideas into the orbit of those with money. But it was not all rosy. The new culture of ideas and experimentation was almost entirely limited to men. A woman’s place was seen to be in the home. At the same time the slave trade flourished providing much of the wealth for investment and, shamefully, Britain was a key facilitator in this odious business – and there were few voices of dissent at the time. And the poor lived short and brutish lives of hard physical work in grim conditions with an inadequate diet and very little healthcare. In this course I am going to take you through the key milestones of the early industrial revolution – in the textile industry, in coal mining and iron production, in civil engineering; in the development of steam power and the birth of the railways. Course Pre-Requisites There are no course pre-requisites. What Students will Learn The history of the industrial revolution in Britain from 1707 to 1830 The factors that created the conditions for the industrial revolution Developments in the textile industry in the eighteenth century The development of steam as a source of power The birth of steam locomotion Developments in coal, coke and iron Civil engineering in the eighteenth century Scientific developments in the eighteenth century Curriculum SS1 The Birth of the Industrial Revolution 6 mins SS2 The Textiles Revolution 13 min SS3 The Birth of the Steam Engine 10 mins SS4 The Age of Steam Locomotion 14 mins SS5 Fuelling the Industrial Revolution 10 mins SS6 The Engineering Revolution 6 mins SS7 The Scientific Revolution 18 mins SS8 Black Lives during the Industrial Revolution 5 mins SS9 The Birth of the Industrial Revolution 2 mins SS10 The Industrial Revolution History Quiz 19 mins Total time: 1 hour 44 minutes Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Use Delegation to Multiply your Effectiveness, Build Team Resilience, and Increase Motivation in your Team
Duration 5 Days 30 CPD hours This course is intended for This hands-on course is geared for experienced DBAs with basic Oracle 19c skills. Overview This course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs andexercises. Working in a hands-on learning environment led by our expert facilitator, students will explore: Creating CDBs and Regular PDBs Managing CDBs and PDBs Backup and Duplicate Upgrading and Transporting CDBs and Regular PDBs Backup Strategies and Terminology Restore and Recovery Concepts Using Flashback Technologies Duplicating a Database Installing Grid Infrastructure and Oracle Database Patching Grid Infrastructure and Oracle Database Upgrading to Oracle Grid Infrastructure Using General Overall Database Enhancements Monitoring and Tuning Database Performance Managing Application PDBs Managing Security in Multitenant databases Recovery and Flashback Configuring and Using RMAN Diagnosing Failures Performing Recovery Transporting Data RMAN Troubleshooting and Tuning Creating an Oracle Database by using DBCA Oracle Restart Upgrading the Oracle Database Installing Grid Infrastructure for a Standalone server Using Availability Enhancements Tuning SQL Statements Geared for participants experienced with Oracle 19c DBA essentials Oracle 19c Database Administration II (Oracle DBA II) expands their understanding of Oracle database administration. Throughout the course students will explore coverage of Multitenant (CDB/PDB), database tuning, SQL tuning, and backup and recovery: the skills needed to keep a database running reliably and efficiently. The current release of the database is used for exercises and demonstrations, and the content back-ported as necessary for previous releases. Creating CDBs and Regular PDBs Configure and create a CDB Create a new PDB from the CDB seed Explore the structure of PDBs Manage CDBs and PDBs Manage PDB service names and connections Manage startup, shutdown and availability of CDBs and PDBs Change the different modes and settings of PDBs Evaluate the impact of parameter value changes Performance management in CDBs and PDBs Control CDB and PDB resource usage with the Oracle Resource Manager Backup and Duplicate Perform Backup and Recover CDBs and PDBs Duplicate an active PDB Duplicate a Database Upgrading and Transporting CDBs and Regular PDBs Upgrade an Oracle Database Transport Data Backup Strategies and Terminology Perform Full and Incremental Backups and Recoveries Compress and Encrypt RMAN Backups Use a media manager Create multi-section backups of exceptionally large files Create duplexed backup sets Create archival backups Backup of recovery files Backup non database files Back up ASM meta data Restore and Recovery Concepts Employ the best Oracle Database recovery technology for your failure situation Describe and use Recovery technology for Crash, Complete, and Point-in-time recovery Using Flashback Technologies Configure your Database to support Flashback Perform flashback operations Duplicating a Database Duplicate Databases Install Grid Infrastructure and Oracle Database Install Grid Infrastructure for a Standalone server Install Oracle Database software Patching Grid Infrastructure and Oracle Database Patch Grid Infrastructure and Oracle Database Upgrading to Oracle Grid Infrastructure Upgrade Oracle Grid Infrastructure Using General Overall Database Enhancements Install Oracle Database software Create, Delete and Configure Databases using DBCA Creating CDBs and Regular PDBs Use Miscellaneous 19c New Features Monitoring and Tuning Database Performance Managing Memory Components Understanding the Automatic Workload Repository (AWR) Understanding the Advisory Framework Monitoring Wait Events, Sessions, and Services Managing Metric Thresholds and Alerts Understanding and Using the Performance Tuning Methodology Performing Performance Planning Understanding the Automatic Database Diagnostic Monitor (ADDM) Manage Application PDBs Explain the purpose of application root and application seed Define and create application PDBs Install, upgrade and Patch applications Create and administer Application PDBS Clone PDBs and Application containers Plug and unplug operations with PDBs and application containers Comparing Local Undo Mode and Shared Undo Mode Manage Security in Multitenant databases Manage Security in Multitenant databases Manage PDB lockdown profiles Audit Users in CDBs and PDBs Manage other types of policies in application containers Recovery and Flashback Restore and Recovering Databases with RMAN Perform CDB and PDB flashback Configuring and Using RMAN Configure RMAN and the Database for Recoverability Configure and Using an RMAN recovery catalog Diagnosing Failures Detect and repair database and database block corruption Diagnosing Database Issues Performing Recovery Restore and Recovering Databases with RMAN Perform Non RMAN database recovery Transporting Data Transport Data RMAN Troubleshooting and Tuning Interpret the RMAN message output Diagnose RMAN performance issues Creating an Oracle Database by using DBCA Create, Delete and Configure Databases using DBCA Oracle Restart Configure and use Oracle Restart to manage components Upgrade the Oracle Database Plan for Upgrading an Oracle Database Upgrade an Oracle Database Perform Post-Upgrade tasks Install Grid Infrastructure for a Standalone server Rapid Home Provisioning Using Availability Enhancements Use an RMAN recovery catalog Use Flashback Database Tuning SQL Statements Understanding the Oracle Optimizer Using the SQL Tuning Advisor Managing Optimizer Statistics Using the SQL Access Advisor Understanding the SQL Tuning Process Additional course details: Nexus Humans Oracle 19c Database Administration II (DBA II) (TTOR20619) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 19c Database Administration II (DBA II) (TTOR20619) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
How to Select and Apply the Right Leadership Style for Every Situation
Remote work isn’t the future—it’s the now. The Virtual Assistant Diploma bundle gives you instant credibility and a practical edge to impress employers looking for skilled, dependable digital support. All-in-one training. Career-focused. Designed to make you stand out. 🔍 Description This diploma-level bundle brings together 20 highly employable skills—ideal for those building a freelance business or applying for VA roles in thriving sectors. From HR to minute-taking, from communication to compliance, this training is shaped around what remote support professionals actually do every day. With 20 certificates to showcase your range, you’re not just learning—you’re proving. And at a fraction of the cost of traditional admin training, the value this bundle offers is hard to beat. The best opportunities go to those who act early. If you’re planning to land clients or apply for digital support jobs, this is the smartest place to start. ❓ FAQ Q: What types of jobs could this help me apply for? A: Virtual Assistant, Admin Coordinator, Client Support, Online Meeting Facilitator, and more. Q: Is this bundle useful for freelancers? A: Yes—it’s ideal for freelance professionals wanting to widen their service offerings. Q: Can I use these certificates on my CV or LinkedIn? A: Absolutely—each certificate adds proof of capability to your profile. Q: How long do I have to complete it? A: You’ll receive lifetime access to all 20 courses. Q: Do I need to purchase anything else to complete the training? A: No additional materials or fees required.
Award winning Baby & Child First Aid classes for parents, grandparents or anyone anyone who looks after babies and children. Delivered in a relaxed and comfortable style, designed to give you confidence to know what actions to take if faced with a medical emergency.
The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.
Good leaders aren’t the busiest—they’re the most organised. This Delegation 8-in-1 bundle is designed for those who need to manage people, projects, and calendars without losing the plot. Whether you’re new to leadership or just tired of doing everything yourself, this course brings clarity to communication, delegation, and decision-making. From running smoother meetings to navigating negotiations without needing caffeine reinforcements, this course includes modules on operations, project planning, and coaching—so your team doesn’t just work hard, but works well. Learning Outcomes: Delegate tasks efficiently to improve team performance. Manage projects using clear structures and timelines. Run productive online meetings with defined outcomes. Apply communication strategies to guide teams and peers. Handle workplace negotiations with confidence and clarity. Use coaching methods to support team development goals. Who is this Course For: New team leaders learning how to delegate effectively. Project coordinators aiming to balance tasks and goals. Business managers managing daily operations and teams. Supervisors working on communication and people skills. Executives guiding remote teams and virtual meetings. Entrepreneurs who can’t do everything themselves anymore. Career changers exploring leadership and operations. Anyone who manages tasks, people, or group calendars. Career Path: Team Leader – £28,000–£38,000 per year Operations Manager – £35,000–£55,000 per year Project Coordinator – £26,000–£36,000 per year HR Business Partner – £38,000–£52,000 per year Coaching Specialist – £30,000–£42,000 per year Virtual Meeting Facilitator – £25,000–£34,000 per year