5977 Courses

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn all the essential skills to become an expert in Office Administrator. From this comprehensive Office Administration course, you will be able to understand the principles of Office Administrator. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Office Administration is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the office administration Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Office Administration course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Office Administration course, learn the vital abilities and knowledge you require to succeed in your life. Office Administration Introduction to Office Administration 00:14:00 Skills of an Effective Administrator 00:15:00 Business Writing Skills 00:40:00 Communication Skills 00:25:00 Managing Meetings and Giving Feedback 01:24:00 Organisational Skills 01:16:00 Telephone Etiquette 01:07:00 Negotiation Techniques 00:16:00 Conflict Management 00:14:00 Stress Management 00:16:00 Time Management 00:37:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Edit Text 00:13:00 Build a Presentation 00:27:00 Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Insert Images 00:10:00 Insert Shapes 00:15:00 Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Assignment Assignment - Office Administration 00:00:00 Recommended Materials Workbook - Office Administration 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

11 in 1 "Business Intelligence" Bundle only at £53 Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Business Intelligence bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Business Intelligence bundle will help you stay ahead of the pack. Throughout the Business Intelligence programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Business Intelligence course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Intelligence Bundle Consists of the following Premium courses: Course 01: Business Intelligence and Data Mining Masterclass Course 02: Financial Analysis Course 03: Introduction to Data Analysis Course 04: SAP Controlling (CO) - Product Costing S4HANA Course 05: Basic Business Finance Course 06: Statistics Essentials Course 07: Strategic Business Management Course 08: Data Protection and Data Security Level 2 Course 09: Document Control Course 10: GDPR Course 11: Applied Economics Enrol now in Business Intelligence to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Intelligence expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Business Intelligence and Data Mining Masterclass Module 01: What is Business Intelligence? Module 02: Starting Case in understanding BI needs in diff phase of business Module 03: Decision Making Process and Need of IT systems Module 04: Problem Structure and Decision Support System Module 05: Introduction to BI Applications Module 06: Dashboard presentation systems Module 07: Different Types of Charts used in 131 Dashboards Module 08: Good Dashboard and BSC Module 09: Examples of Bad Dashboards 1 Module 10: Examples of Bad Dashboards 2 Module 11: Process of KPI Development Module 12: Overview of Data warehouse Module 13: More explaining of data warehouse and steps in processing Module 14: Data Warehouse Architecture -Tiers Module 15: Data Warehouse - components Module 16: Approach to develop data structure and Models of database Module 17: Basics of Data Mining - Meaning Module 18: Basics of Data Mining - Stages of DM Module 19: Data Mining Technique - Classification Module 20: Data mining - Clustering Module 21: Data Mining - Association Rules Module 22: Data Mining Applications - Banking Module 23: Data Mining Applications - CRM Module 24: Data Mining Applications - other industries CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Intelligence bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Business Intelligence and Data Mining Masterclass absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about angel oracle card reading Understand the core competencies and principles of angel oracle card reading Explore the various areas of angel oracle card reading Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert psychic Accredited Professional Angel Oracle Card Reading Course Master the skills you need to propel your career forward in angel oracle card reading. This course will equip you with the essential knowledge and skillset that will make you a confident psychic and take your career to the next level. This comprehensive angel oracle card reading course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this angel oracle card reading course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective angel oracle card reading practice and equip you with the essential skills, confidence and competence to assist you in the angel oracle card reading industry. You'll gain a solid understanding of the core competencies required to drive a successful career in angel oracle card reading. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for psychic or for people who are aspiring to specialise in angel oracle card reading. Enrol in this angel oracle card reading course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive angel oracle card reading course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this angel oracle card reading can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This angel oracle card reading course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This angel oracle card reading course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This angel oracle card reading course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Accredited Professional Angel Oracle Card Reading Course 00:00:00 introduction to Angel Card Reading Programme Overview 00:02:00 Introduction to Angel Card Reading 00:02:00 Foundations of Angel Card Reading Introduction to Aura, Chakra, and Kundalini 00:04:00 The Clairsenses, Tests, and Blocks 00:14:00 Meditations to Remove All Blocks 00:13:00 Mindfulness 00:09:00 Meditation for Aura, Chakra and Kundalini Cleansing and Energizing 00:06:00 Mindfulness Exercises to Develop Clairsenses 00:04:00 Grounding and Centering 00:07:00 Psychic Shielding 00:02:00 The Angel Cards and Interpretation 00:23:00 Practical Angel Card Reading Blessing a New Deck 00:06:00 Types of Card Spread 00:04:00 The Single Card Spread 00:01:00 The Two (2) Card Spread 00:01:00 The Three (3) Card Spread 00:01:00 The Four (4) Card Spread 00:01:00 The Five (5) Card Spread 00:01:00 The Six (6) Card Spread 00:01:00 The Twelve (12) Card Spread 00:01:00 The Twelve (12) Card Spread 00:01:00 The Lenormand Spread 00:02:00 The Celtic Spread (Celtic Cross Spread) 00:02:00 Angel Card Reading for Various Domains Yearly, Weekly, and Daily Card Spreads 00:01:00 Spread for Reading on Facebook, Social Media, Youtube, TV, Radio, and 00:01:00 Card Reading for the Future Predictions 00:01:00 Love and Relationship Reading 00:01:00 Career Reading 00:01:00 Business Reading 00:01:00 Finance Reading 00:01:00 Reading for Choices and Decision Making 00:01:00 Healing Through Angel Cards Angelic Healing 00:01:00 Angelic Mediumship 00:01:00 Business Aspects Spiritual Life Coaching 00:01:00 Professional, Ethical, and Legal Issues 00:09:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 4 Hours 20 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft 365 Understand the core competencies and principles of Microsoft 365 Explore the various areas of Microsoft 365 Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin New Features in Microsoft 365 Apps Course Master the skills you need to propel your career forward in Microsoft 365. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive Microsoft 365 apps course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Microsoft 365 apps course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft 365 practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft 365 industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft 365. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialise in Microsoft 365. Enrol in this Microsoft 365 apps course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Microsoft 365 apps course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft 365 can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Microsoft 365 apps course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Microsoft 365 apps course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Microsoft 365 apps course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction to the Concept of Microsoft 365 What is Microsoft 365. 00:02:00 What's the Difference Between Office 2019 and Microsoft 365. 00:02:00 Understand and Manage Updates in Microsoft 365 00:01:00 What is The Cloud. 00:03:00 New Functions, Which are Almost Identical In All Office Applications New Search Function 00:01:00 Auto Save and Version Management 00:05:00 Fast File Search 00:01:00 How to Share Files 00:01:00 Black Theme 00:03:00 The Dictate Function 00:03:00 Translate Text Into Other Languages 00:03:00 Insert Icons 00:09:00 Add Transparency To Images 00:03:00 Work with 3D Models 00:04:00 Work with Animated 3D Models 00:03:00 Use @Mentions in Comments 00:03:00 Mark Comments as Done 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Microsoft Yammer - Social Networking in Companies and Organizations What is Yammer And When Should You Use It. 00:03:00 First Steps In Yammer 00:09:00 Communicate Effectively With Yammer 00:14:00 How Does Yammer Work With Other Apps. 00:03:00 Yammer On Mobile Devices 00:02:00 Conclusions 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Course Overview Course Overview 00:01:00 The User Interface What is SharePoint. 00:02:00 Start SharePoint 00:04:00 User Interface 00:10:00 Team Sites Team Sites - Introduction 00:01:00 The Document Library Web Part - Basic Features 00:08:00 Advanced Features of the “Document Library” 00:05:00 The News Web Part 00:04:00 List Web Part 00:06:00 The Menu Item “Conversations” 00:04:00 The “Notebook” Menu Item 00:04:00 More Web Parts 00:03:00 Communication Sites Communication Sites 00:06:00 The Interaction With Other Applications Sync with File Explorer 00:13:00 The “Office Suite” applications 00:04:00 SharePoint and Microsoft Teams 00:06:00 SharePoint On Mobile Devices SharePoint on Mobile Devices 00:02:00 SharePoint-Administration SharePoint-Administration 00:07:00 Review Review 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum You Can Master OneDrive The Complete Microsoft OneDrive Course - Mastering OneDrive Promo 00:01:00 Quick Reminder - You Can Ask Me Anytime 00:01:00 Another Quick Reminder: You Facebook Group 00:01:00 Quick Win - Create a Folder and Rename It 00:01:00 Another Quick Quick Win - Share and Collaborate 00:01:00 What_Is OneDrive 00:03:00 OneDrive Free and Paid Plans 00:04:00 OneDrive Sign up 00:05:00 OneDrive Personal Vault 00:02:00 OneDrive PC folder Backup 00:02:00 OneDrive Desktop App Download and Installation 00:02:00 OneDrive Mobile App Download and Installation 00:04:00 Quick Win - Change The View Of Displayed Files And Folder 00:01:00 Another Quick Win Create a New Album 00:01:00 On Drive function And Interface Complete OneDrive Environment 00:06:00 Upload And Download In OneDrive 00:03:00 Creating New File And Folder In OneDrive 00:02:00 Selecting Files and Folder in OneDrive 00:01:00 Sharing And Collaborating Files And Folder In OneDrive 00:04:00 Other Options In Top Bar Of The Files And Folder 00:04:00 Other Options In Top Bar Of The Files And Folder Part 2 00:08:00 Picture options in OneDrive 00:03:00 Right Click options in OneDrive 00:01:00 Personals Valid in OneDrive 00:02:00 Personals Valid Options in OneDrive 00:03:00 Shared Folder in OneDrive 00:02:00 OneDrive Settings - Storage Management 00:03:00 OneDrive Settings (cont.) 00:04:00 Microsoft OneDrive Mobile Version 00:07:00 Microsoft Word OnDrive Complete Microsoft Word Environment 00:05:00 Ribbon Guide 00:01:00 Menu and Groups Guide 00:02:00 Learn Functions and Options Then Projects 00:01:00 Microsoft Word Home Menu Tools 00:17:00 Microsoft Word Home Reviewing and Viewing Mode 00:02:00 Microsoft Word File Menu 00:05:00 Microsoft Word Insert Menu - Page Break and Table 00:08:00 Microsoft Word Insert Picture Menu 00:05:00 Microsoft Word Word Inserting Header and Footer, Symbol And Emoji 00:05:00 Microsoft Word Layout Menu 00:02:00 Microsoft OneDrive References Menu 00:04:00 Microsoft Word Review Menu 00:05:00 Microsoft Word View and Help 00:02:00 Microsoft Word Project And Tables Practice Timetable Making in Microsoft Word 00:06:00 Bill System in Microsoft Word 00:06:00 Microsoft Excel OneDrive Microsoft Excel In OneDrive Environment 00:03:00 Microsoft Excel Home (Part 1) 00:11:00 Microsoft Excel Number Formats 00:03:00 Microsoft Excel Conditional Format 00:03:00 Microsoft Excel Formatting a Table 00:07:00 Microsoft One Drive Insert 00:06:00 Microsoft Data, Review and View 00:04:00 Microsoft Excel Practice Salary Table in Microsoft Excel 00:06:00 Salary Table In Microsoft Excel (Cont.) 00:07:00 Microsoft PowerPoint OneDrive Microsoft PowerPoint Environment 00:02:00 Microsoft PowerPoint Home and Insert Menu 00:06:00 Microsoft PowerPoint Insert and Design Menu 00:04:00 Microsoft Power Point Animation and Transition and More 00:04:00 Microsoft PowerPoint Practice Projects of PowerPoint 00:12:00 Other Apps in OneDrive and Setting OneNote in OneDrive 00:04:00 Forms Survey in OneDrive 00:03:00 Plain Text in OneDrive 00:01:00 OneDrive Profile Management 00:05:00 Account OneDrive Settings 00:03:00 Create Powerful Password For Your Account Quick Win - Create Unknown Password 00:01:00 Security Is Everything 00:01:00 Quick Win - Insecurity Is Coming from You and Others 00:01:00 Understand Security Type or Category 00:02:00 Life Savers - You Should Know These 00:04:00 Have Proper Password - Start Securing You Now 00:03:00 Don't Use the Same Password Anymore 00:02:00 Should You Use Longer Password or Complicated! 00:03:00 The Best and Only Solution to Make and Keep Password Un-Crack-Able 00:08:00 Lastpass Setup and Configure 00:10:00 Last-Pass Options Part 1 00:03:00 Last-Pass Options Part 2 00:04:00 Last-Pass Option Part 3 00:04:00 2FA Makes You Even Stronger in Password 00:05:00 Last-Pass & Authy Mobile App 00:02:00 Security Is Everything, Keep Secured Your Devices 00:07:00 Security on Your Data and Privacy 00:08:00 Conclusion Congratulations - You Are Now a Master of OneDrive 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 36 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Visio Understand the core competencies and principles of Microsoft Visio Explore the various areas of Microsoft Visio Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Microsoft Visio 2016 Training Course Master the skills you need to propel your career forward in Microsoft Visio. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive Microsoft Visio 2016 training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Microsoft Visio 2016 training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft Visio practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft Visio industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft Visio. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialise in Microsoft Visio. Enrol in this Microsoft Visio 2016 training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Microsoft Visio 2016 training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft Visio can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Microsoft Visio 2016 training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Microsoft Visio 2016 training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Microsoft Visio 2016 training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Course Overview Course Overview 00:02:00 Introduction to Microsoft Visio Basic Elements of the Visio Environment 00:01:00 The Visio Interface 00:08:00 Shapes, Stencils and Templates 00:06:00 The Backstage View 00:01:00 Saving and Printing 00:01:00 Saving Visio Documents 00:04:00 Printing Drawings 00:03:00 Create Workflow Diagrams Create Workflow Diagrams 00:01:00 Selecting and Applying Templates 00:07:00 Arranging Shapes and Connectors 00:12:00 Adding Text to Shapes 00:04:00 Adjusting the Size and Alignment of Shapes 00:07:00 Grouping Objects 00:03:00 Creating a Callout 00:03:00 Create and Edit Organizational Charts Create and Edit Organizational Charts 00:01:00 Create an Organizational Chart 00:07:00 Using the Organization Chart Wizard 00:04:00 Importing Data into an Organizational Chart 00:05:00 Create and Use Floor Plans Edit an Organization Chart 00:02:00 Working With Floor Plans 00:01:00 Creating a Floor Plan 00:11:00 Creating Layouts 00:03:00 Create Cross-Functional Flowcharts Cross-Functional Flowcharts - Introduction 00:01:00 Creating Cross-Functional Flowcharts 00:08:00 Formatting Cross-Functional Flowcharts 00:02:00 Design Network Diagrams Design Network Diagrams 00:01:00 Creating Network Diagrams 00:10:00 Using External Stencils 00:05:00 Editing Shape Data 00:05:00 Optimize Diagrams with Layers 00:01:00 Assigning Layers 00:02:00 Customize Diagrams Optimize Diagrams with Easy-To-Do Adjustments 00:01:00 Formatting Shapes and Connectors 00:06:00 Design like a Pro with Themes and Variants 00:02:00 Saving Customized Shapes for Reuse 00:03:00 Applying Containers - Introduction 00:01:00 Applying Containers 00:03:00 Bonus Lecture 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Office Management Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Office Management and looks at skills needed to improve Office Management. By taking this course you will gain the necessary skills to perform effectively in this field. The Office Management Course is organised into 2 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 15 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99. Course Content Managing Office Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Office Management Module One - Getting Started 00:30:00 Module Two - New Hires 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Diploma in Office Management 00:20:00 Final Exam Final Exam- Diploma in Office Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.