10816 Courses

Become a Nanny Care Worker and embark on a rewarding career caring for children. Learn the skills and knowledge you need to provide exceptional care, from child development to safety and nutrition. Enroll today and start your journey to becoming a trusted and compassionate childcare provider.

Have you ever dreamt of understanding animals on a deeper level, providing them with the best possible care, and enriching their lives? The Level 5 Diploma in Animal Care is your gateway to turning that dream into a reality. This comprehensive, theory-based Animal Care course delves into every aspect of animal welfare, equipping you with the knowledge and expertise to become a true champion for creatures great and small. Delve deep into the heart of the Animal Care course, where the captivating journey begins with an exploration of the nuances of caring for various species. Uncover the foundations of Animal Care as you traverse modules ranging from Basic Animal Health and First Aid to Nutrition and Hygiene. With a spotlight on the diverse realms of dogs, cats, horses, birds, rabbits, guinea pigs, ornamental fish, and reptiles, this course immerses you in a tapestry of knowledge. Elevate your understanding of Animal Care and embark on a journey to become a true advocate for creatures great and small. Enrol now in the Level 5 Diploma in Animal Care to turn your passion into expertise! Level 5 Diploma in Animal Care Course Learning Outcomes: Master theoretical knowledge in animal welfare, health, nutrition, and hygiene. Gain a comprehensive understanding of the needs of various animal species. Develop expert skills in animal first-aid and basic healthcare procedures. Build a strong foundation for a fulfilling career in animal care. Enhance your employability in diverse animal care settings. Become a champion for animal well-being with ethical and responsible practices. Level 5 Diploma in Animal Care Module 01: Introduction to the Care and Animal Welfare of All Species Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid for Animals Module 05: Nutrition Module 06: Getting to Know the Dogs & Puppies Module 07: Getting to Know the Kittens and Cats Module 08: Learning about Horses Module 09: Learning about Birds Module 10: Specific Information on Rabbits & Guinea-Pigs Module 11: Specific Information on Ornamental Fish Module 12: Specific Information on Reptiles Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Animal Care The Level 5 Diploma in Animal Care is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Animal Care like - Animal Care Assistant Animal Welfare Officer Kennel Technician Cattery Assistant Veterinary Assistant Animal Shelter Worker Requirements Level 5 Diploma in Animal Care To enrol in this Level 5 Diploma in Animal Care, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Animal Care Animal Welfare Officer: £20,000 to £30,000 per year Zookeeper: £18,000 to £25,000 per year Veterinary Nurse: £22,000 to £32,000 per year Animal Care Manager: £25,000 to £40,000 per year Pet Groomer: £18,000 to £25,000 per year Animal Behaviourist: £20,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Enroll in the Advanced Diploma in Aquarium and Fish Care to gain in-depth knowledge and practical skills for maintaining vibrant aquariums and ensuring optimal fish health. Perfect for enthusiasts, professionals, and hobbyists.

Dive into the comprehensive Domiciliary Care bundle, featuring 20 expert-curated courses spanning Care Home Management, Dementia, and Diabetes Awareness. Designed for both newcomers and industry veterans, this digital learning experience combines professional insights with flexibility. Enhance your career or personal growth, and receive complimentary PDF certificates for all courses. Enrol today and propel your knowledge forward! This Bundle Comprises the Following CPD Accredited Courses: Course 01: Domiciliary Care Support Worker Course 02: Health and Social Care Management Course 03: Emergency Care Worker Course 04: Observation Skills for Carers Course 05: Dementia Awareness Course 06: Diabetes Awareness Course 07: Basic Cardiac (Heart) Care Course 08: Care Planning and Record Keeping | Health & Safety Online Course Course 09: Mental Health Care Training - MCA & DOLS Course 10: Mental Health First Aid Course 11: First Aid Training Course Course 12: Oxygen First Aid Training - Online Course Course 13: Disability Assessor Training Course 14: End of Life Care Course Course 15: Communication Skills in Health and Social Care Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices, Develop practical skills applicable to real-world situations. Enhance personal and professional growth. Build a strong knowledge base in your chosen course via the bundle. Benefit from the flexibility and convenience of online learning. With the bundle, validate your learning with a CPD certificate. Experience quality learning with the Domiciliary Care bundle, offering 15 CPD-accredited courses in Care Home Management, Dementia & Diabetes Awareness. Regularly updated and expert-curated, this collection promises an evolving educational experience. Whether you're kickstarting your career or advancing it, this bundle provides flexible, paced learning. Choose the Domiciliary Care package for a rewarding educational journey. CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Domiciliary Care bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Animal Care Diploma Course Online Do you have a passion for animals or wish to increase your understanding of animal care? If so, you ought to enrol in this animal care course. The goal of this course on animal care is to give students the fundamental know-how and skills for the welfare of animals. Our Animal Care course includes many topics that discuss animal anatomy and physiology. The Animal Care course will teach you about a variety of animal behaviours. Animal Care courses also explain the foundations of animal health, hygiene, and nutrition. Through this Animal Care course, you will learn how to maintain animal welfare and the grooming process. After finishing this Animal Care course, you will have a basic understanding of animal first aid. Therefore enrol in our Animal Care Full Course right away if you care about animals and want to improve their lives. Learning Outcomes of Animal Care course By the end of the Animal Care course, learners will be able to: Get an in-depth on animal anatomy & physiology. Animal Care course teaches about the topics on animal behaviour. Gain an understanding of animal welfare from this Animal Care course. Animal Care course explains about basic animal health and how to check the health status of an animal. Understand good hygiene practices with animal care. Gain an understanding of animal nutrition and how to administer basic first aid to animals from this Animal Care course. Animal Care course provides in-depth knowledge of introduction to animal grooming. Special Offers of this Animal Care Course This Animal Care Course includes a FREE PDF Certificate. Lifetime access to this Animal Care Course Instant access to this Animal Care Course Get FREE Tutor Support from Monday to Friday in this Animal Care Course Courses are included in this Animal Care Course Course 01: Level 5 Animal Care Course 02: Level 5 Animal Care & Nutrition Course 03: Animal Care and Psychology [ Note: Free PDF certificate as soon as completing the Animal Care course] Animal Care Diploma Course Industry Experts Designed this Animal Care course into 06 detailed modules. Course Curriculum of Animal Care Course Module 01: Animal Anatomy & Physiology Module 02: Animal Behaviour Module 03: Animal Welfare Module 04: Basics of Animal Health Module 05: Hygiene In Animal-Care Module 06: Nutrition In Animal Care Module 07: The Primary Knowledge About Animal First Aid Module 08: Introduction to Animal Grooming Assessment Method of Animal Care Course After completing each of Animal Care course module, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Animal Care Course After completing the MCQ/Assignment assessment for this Animal Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Animal Care Course This Animal Care Course is ideal for anyone interested in Animal-care. People with below mentioned professions will find the course extremely beneficial: Animal First Aider Pet Owners Pet Sitters Animal-Care Workers Veterinary Care Assistants Pet Care Associates Requirements Animal Care Course Students who intend to enrol in this Animal Care course must meet the following requirements: Animal Care: Good command of the English language Animal Care: Must be vivacious and self-driven Animal Care: Basic computer knowledge Animal Care: A minimum of 16 years of age is required Career path Animal Care Course Completing this Animal Care course results in a wide range of opportunities. Such as: Animal Trainer Dog Walker Pet Groomer The average salaries for these job opportunities are usually £15,000 - £30,000 per year. Certificates Certificate of completion Digital certificate - Included

Would you want to sign up for this Rabbit Care and Training course in order to get ready for the ideal career? You will get the necessary information and abilities from this course on rabbit care and training, along with guidance on how to succeed in this industry. This Rabbit Care and Training course perfectly covers all the lessons you can easily comprehend and apply to your workplace. Throughout the Rabbit Care and Training course, you will learn about rabbit housing, environment and nutrition. Also, the Rabbit Care and Training describes how to care for and train rabbits. As well as the Rabbit Care and Training is fruitful to learn how to handle rabbits according to their behaviours and welfare. Sign up for this Rabbit Care and Training course now and boost your career! Special Offers of this Rabbit Care Course This Rabbit Care Course includes a FREE PDF Certificate. Lifetime access to this Rabbit Care Course Instant access to this Rabbit Care: Rabbit Care Course Get FREE Tutor Support from Monday to Friday in this Rabbit Care: Rabbit Care Course Main Course: Rabbit Care Free Courses with this Rabbit Care Course Course 01: Pet Behaviour Course 02: Animal Care Course 03: First Aid Training [ Note: Free PDF certificate as soon as completing the Rabbit Care course ] Industry Experts Designed this Rabbit Care: Rabbit Care course into 7 detailed modules. Course Curriculum of Rabbit Care Module 1: Introduction to Rabbits Module 2: Rabbit Housing and Environment Module 3: Rabbit Nutrition Module 4: Rabbit Health Care Module 5: Rabbit Training Module 6: Rabbit Handling and Behavior Module 7: Rabbit Welfare Assessment Method After completing each module of the Rabbit Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Rabbit Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Anyone interested in pursuing a career in this field should take the Rabbit Care and Training Course. Requirements There are no specific requirements for this Course because it does not require any advanced knowledge or skills. Career path Taking this rabbit care and training course will help you pursue a variety of career paths. like store owners, physicians, animal trainers, and many more! Certificates Certificate of completion Digital certificate - Included

Register on the Social Care today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Social Care is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Social Care Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Social Care, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: An Introduction to Social Care An Introduction to Social Care 00:17:00 Module 02: The Principles and Policies of Social Care The Principles and Policies of Social Care 00:17:00 Module 03: Overview of the UK Healthcare System Overview of the UK Healthcare System 00:17:00 Module 04: UK Legislations Regarding Social Care UK Legislations Regarding Social Care 00:28:00 Module 05: Person-centered Care Person Centred Care 00:17:00 Module 06: Equality, Diversity and Inclusion in Social Care Equality, Diversity and Inclusion in Social Care 00:18:00 Module 07: Safeguarding Vulnerable Individuals Safeguarding Vulnerable Individuals 00:18:00 Module 08: Working with People with Disabilities, Dementia and Diabetes Working with People with Disabilities, Dementia and Diabetes 00:16:00 Module 09: Risk Management in Health and Social Care Risk Management in Health and Social Care 00:17:00 Module 10: Career Prospects in Health and Social Care Career Prospects in Health and Social Care 00:19:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Gain comprehensive knowledge and practical skills for safe gastrostomy tube care with our course. Learn techniques, considerations, and patient care.

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Getting Started The OTHM Level 7 Diploma in Health and Social Care Management is designed to improve learners' understanding of health and social care policy, management theory, and practice. It will give you the knowledge you need to work as a successful hospital/social care manager. It brings together academic and practical expertise in health and social care. The qualification will expand and improve knowledge and skills in change leadership, effective performance, planning, and various other topics. Key Benefits   All the important health and social care policies are covered in this course. As a result, the students will better understand health and care administration in the industry. It will be helpful to the students to develop their problem-solving skills through the practical application of the various theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue a Master's degree. On completing the course, the students will be able to demonstrate their proficiency in various healthcare practices, improving their chances of successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications, real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform.' Supervision for all modules Multiplatform accessibility through an online learning platform. This facilitates SBL in directly providing learners with course materials through smartphones, laptops, tablets, or desktops, allowing students to study at their convenience. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following. An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Learners must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience International students whose first language is not English will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression   Learners completing the OTHM Level 7 Diploma in Health and Social Care Management will allow progress to: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession Further information is available here  https://www.othm.org.uk/university-progression.html   Why gain a OTHM Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex environment. The learners will be introduced to managing various functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Health and Social Care Strategies and Policies Reference No : M/618/2713 Credit : 20 || TQT : 200 This unit aims to explore international health and social care policy; contemporary, political, social and cultural issues that help to determine healthcare policy and strategy applicable to the national and international context. UNIT2- Managing Finance in the Health and Social Care Sector Reference No : K/618/2712 Credit : 20 || TQT : 200 The aim of this unit is to introduce key financial concepts and tools for managers in health and social care. The unit gives consideration to the knowledge and understanding necessary for making finance informed decisions in health and social care organisations. This unit should be studied within the contexts of local, national and international legal frameworks and good practice relating to finance. UNIT3- Leading Change in Health and Social Care Reference No : T/618/2714 Credit : 20 || TQT : 200 The aim of this unit is to help learners develop an understanding of theories of change management and how they apply to contemporary organisations in the globalised world, with the identification and use of change models. The unit also explores different perspectives affecting health and social care service quality and how this is evaluated in order to empower and involve users of services. UNIT4- Health and Social Care Leadership Reference No : D/618/2710 Credit : 20 || TQT : 200 The aim of this unit is to provide learners with an in depth understanding of theories in relation to leadership, and leadership styles, using these to appraise the leadership role, selecting and applying appropriate leadership approaches. UNIT5- Managing People in Health and Social Care Reference No : H/618/2711 Credit : 20 || TQT : 200 The aim of this unit is to enable the learner to understand the processes involved in the recruitment, management and development of people in the health and social care workplace. Learners will develop skills in the recruitment and retention of staff, as well as the importance of training and industrial relations. Learners will also understand the importance of identifying and managing cultural diversity in the workforce. UNIT6- Research Methods for Healthcare Professionals Reference No : D/507/9468 Credit : 20 || TQT : 200 The aim of this unit is to develop learners' research skills to include understanding different research approaches, formulation of research proposals, planning research activity, analysing and interpreting data, and the relationship between research and evidence based practice. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.