4010 Courses

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00

Minute taking is an essential skill for administrative professionals, secretaries, and personal assistants, ensuring meetings are accurately documented and decisions clearly communicated. This course offers a focused approach to mastering the art of minute writing, from understanding meeting structures to capturing key decisions and actions. Whether you’re new to minute taking or looking to refine your technique, this course provides clear guidance to boost your confidence and efficiency in producing precise and concise minutes. Designed for those who manage or support meetings, the course covers preparation strategies, minute-taking techniques, and ways to organise notes effectively. By developing a solid grasp of the fundamentals and learning how to tailor your minutes to different types of meetings, you will be better equipped to support your team and enhance organisational communication. This online course is CPD accredited, making it a valuable addition to your professional development without the need for physical attendance. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meetings, Decisions and Actions Module 05: Minute Taking Techniques Module 06: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking for Admin, secretarial & PA - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking for Admin, secretarial & PA - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking for Admin, secretarial & PA - CPD Accredited training.

5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access

Overview The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Microsoft Office bundle. Our Microsoft Office package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will learn the basics step by step with clear lessons and support from experienced tutors. You will be able to hone your knowledge from beginner to advanced level of Microsoft office as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. As Microsoft Office, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this Microsoft Office bundle as a one-stop solution for you. This 20-in 1 Ultimate Microsoft Office bundle consists of the following Courses: Course 01: MS Word Diploma Course 02: Proofreading & Copyediting Course 03: PowerPoint Diploma Course 04: Microsoft Excel Level 3 Course 05: New Functions in Microsoft Excel 2021 Course 06: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 07: Microsoft Excel: Excel Sheet Comparison with VBA Course 08: Microsoft Excel: Master Power Query in 120 Minutes! Course 09: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 10: Excel Pivot Tables Course 11: Data Analysis in Microsoft Excel Complete Training Course 12: Excel Must know Formulas and Functions Course 13: Excel spreadsheet for Beginner Course 14: Excel Data Analysis Course 15: Excel Vlookup, Xlookup, Match and Index Course 16: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 17: PowerBI Formulas Course 18: Outlook Tips and tricks Course 19: Excel PowerQuery and PowerPivot Course 20: Complete Microsoft Power BI 2021 Additionally, you will get 5 other career-guided courses in this Microsoft Office bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Learning Outcomes of Microsoft Office bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Microsoft Office Know your responsibilities as Microsoft Office and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Microsoft Office Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Microsoft Office bundle. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (MS Word Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to learn Microsoft Office for office admin jobs. It’s ideal for beginners who are just starting or for those who want to refresh their Microsoft Office skills. By mastering Microsoft Office, you’ll be better prepared to handle office tasks efficiently. Requirements This Microsoft Office course has been designed to be fully compatible with tablets and smartphones. Career path Completing this course will enhance your CV and prepare you for a range of office administration roles where Microsoft Office skills are highly valued. Office Assistant: £18,000 to £25,000 Administrative Coordinator: £20,000 to £30,000 Executive Secretary: £25,000 to £40,000 Office Manager: £30,000 to £50,000 Senior Administrative Officer: £40,000 to £60,000 Operations Administrator: £45,000 to £70,000 With strong Microsoft Office knowledge, you’ll be ready to excel in these roles and stand out in the competitive job market.

Intro to SQL training course description A hands on course focusing on the use of SQL. In particular this course does not concentrate on any particular version of SQL but rather enables delegates to recognise the differences found in SQL on different platforms. What will you learn Explain the difference between standard SQL and different flavours. Use SQL statements to query databases. Use SQL statements to define databases. Intro to SQL training course details Who will benefit: Anyone working with databases. Prerequisites: None. Duration 2 days Intro to SQL training course contents What is SQL? What is SQL? History, standards, What is SQL used for? Dialects, ANSI SQL, PL/SQL, Transact SQL, front ends. Database basics RDBMS, Tables. Hands on Investigating a database. Basic SQL commands SQL Overview: SQL DML, SQL DDL, SQL queries. SELECT, WHERE and ORDER BY clauses. Combining conditions. IN, LIKE and BETWEEN. Hands on Querying a database from existing tables. SQL data retrieval Scalar functions. Hands on Selecting data from an existing database. More SQL data retrieval Scalar functions, variations. Aggregate functions, GROUP BY. HAVING. Hands on Selecting data from an existing database. Table joins Multiple tables, joins, keys, inner joins, left joins, right joins. Hands on Selecting data from an existing database. SQL basic data manipulation INSERT, UPDATE, MERGE, DELETE. Transaction controls: COMMIT, ROLLBACK. Hands on Modifying data in tables. SQL Data Definition USE, CREATE, DROP, TRUNCATE, ALTER. Hands on Managing new tables and columns. Data control GRANT, REVOKE. Hands on Defining permissions.

Boost Your Microsoft PowerPoint Skills in Just 90 Minutes! ✨ Join us for a series of engaging, practical, and focused 1.5-hour sessions

Create Stunning Designs with Microsoft Publisher! Join us for a series of practical 90-minute sessions designed to help you unlock Publisher’s full potential.

Learn how to use Microsoft Word to the best of your abilities, increase your skills and efficiency , in these short, targeted, CPD sessions.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Microsoft Office skills are in high demand across industries, and proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Office 365 opens up numerous career opportunities. In the UK, administrative roles, data analysis positions, office management, project coordination, and marketing support roles are just a few examples of job prospects. With average salaries ranging from £20,000 to £45,000 per year, individuals with comprehensive Microsoft Office skills can secure stable employment and contribute to the success of various organisations. Enrol in the Ultimate Microsoft Office Skills Training course today and equip yourself with the knowledge and expertise needed to thrive in the ever-evolving workplace. You Will Learn Following Things: Develop a solid foundation in Microsoft Office applications, including Word, Excel, PowerPoint, and Office 365. Acquire essential skills to efficiently navigate and manipulate data in Microsoft Excel, such as organising, sorting, filtering, and writing formulas. Gain proficiency in creating professional presentations in Microsoft PowerPoint, utilising features like multimedia, transitions, animations, and smart graphics. Master the art of document creation and formatting in Microsoft Word, including tables, styles, page layouts, envelopes, labels, and mail merges. Understand advanced features like pivot tables, charts, and data analysis tools in Microsoft Excel, enabling effective data visualisation and decision-making. This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Mastering Microsoft Office: Word, Excel, PowerPoint, and 365. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Mastering Microsoft Office: Word, Excel, PowerPoint, and 365. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This course is designed for individuals who want to enhance their Microsoft Office skills for personal or skilled purposes. Whether you are a student, an experienced entrepreneur, or anyone who regularly works with Microsoft Word, Excel, PowerPoint, and Office 365, this Microsoft Office skills course will provide you with a solid foundation and advanced techniques to maximise your productivity and efficiency. No prior experience is required, making it suitable for beginners and intermediate users looking to expand their knowledge and capabilities in the Microsoft Office suite. On the other hand, anyone who wants to establish their career as: like MS Office User Microsoft Office 2019 User Touch Typing Worker Audio Typist Can take this Ultimate Microsoft Office Skills Training (Word, Excel, PowerPoint, and 365) course. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path Administrative Assistant - £20K to £30K/year Data Analyst - £25K to £45K/year Office Manager - £25K to £40K/year Project Coordinator - £25K to £35K/year Marketing Assistant - £20K to £30K/year Course Curriculum Section 01: Getting Started Introduction 00:03:00 Getting started on Windows, macOS, and Linux 00:01:00 How to ask great questions 00:01:00 FAQ's 00:01:00 Section 02: Excel 2021: Basics Excel Overview 00:05:00 Start Excel Spreadsheet 00:04:00 Enter Text and Numbers 00:07:00 Relative References 00:04:00 Working with ranges 00:07:00 Save and Save as Actions 00:08:00 File Extensions, Share, Export, and Publish files 00:06:00 Section 03: Excel 2021: Rows, Columns, and Cells Adding Rows and Columns 00:03:00 Modifying Rows and Column lengths 00:05:00 Section 04: Excel 2021: Data Handling Copy, Cut, and Paste 00:07:00 Copying Formulas 00:03:00 Section 05: Excel 2021: Page Setting Up and Print Page setup options 00:06:00 Fit to print on One Page 00:03:00 Print Workbooks 00:03:00 Section 06: Excel 2021: Sorting and Filtering Sorting Data Ascending Order 00:04:00 Sorting Data Descending Order 00:02:00 Filter Data 00:04:00 Section 07: Excel 2021: Writing Formulas Creating Basic Formulas 00:06:00 Datetime Formulas 00:06:00 Mathematical formulas phase1 00:20:00 Mathematical formulas phase2 00:12:00 Section 08: Excel 2021: Advanced Formulas VLOOKUP formula 00:12:00 HLOOKUP formula 00:04:00 Section 09: Excel 2021: XLOOKUP only for 2021 and Office 365 XLOOKUP 00:08:00 Handling #NA and Approximates match in XLOOKUP 00:11:00 Section 10: Excel 2021: Data and Tools Split Text into columns 00:07:00 Flash Fill 00:07:00 Data Validation 00:07:00 Remove Duplicates 00:08:00 Import Data from Text files 00:06:00 Import Data from .CSV files 00:03:00 Section 11: Excel 2021: Formatting data and tables Formatting Font 00:04:00 Formatting Alignment 00:06:00 Formatting Numbers 00:05:00 Formatting Date 00:03:00 Formatting Tables 00:05:00 Section 12: Excel 2021: Pivot Tables Pivot Tables 00:07:00 Pivot Charts 00:02:00 Section 13: Excel 2021: Charts Excel Charts - Categories 00:03:00 Elements of a chart 00:04:00 Creating Charts 00:02:00 Column or Bar charts 00:04:00 Formatting charts 00:04:00 Line Charts 00:02:00 Pie and Doughnut charts 00:04:00 Section 14: PowerPoint 2021: Course Introduction Overview 00:04:00 Start PowerPoint Presentation 00:05:00 Screen setting and Views 00:05:00 Section 15: PowerPoint 2021: Basics Presentation Tips and Guidelines 00:06:00 Creating a New Presentation 00:04:00 Working with Slides 00:04:00 Save a Presentation 00:04:00 Print Slides 00:03:00 Section 16: PowerPoint 2021: Text and Bullet Options Formatting Text 00:05:00 Slide Text Alignments 00:03:00 Multi-Column Text Alignments 00:02:00 Adding Bullets and Numbered List Items 00:03:00 Section 17: PowerPoint 2021: Adding Graphic Assets Insert Shapes 00:03:00 Insert Icons 00:03:00 Insert Graphics 00:04:00 Add 3D Models 00:03:00 Insert Pictures 00:03:00 Section 18: PowerPoint 2021: Picture Formatting Picture Options 00:04:00 Picture Cropping 00:03:00 Applying Built-in Picture Styles 00:04:00 Section 19: PowerPoint 2021: SmartArt Graphics Add SmartArt Graphic 00:03:00 Modifying SmartArt 00:03:00 Creating a Target Chart using SmartArt 00:03:00 Section 20: PowerPoint 2021: Working with Tables Create a Table on Slide 00:04:00 Formatting Tables 00:02:00 Inserting Tables 00:02:00 Table Layouts 00:01:00 Section 21: PowerPoint 2021: Working with Charts Add a Chart 00:02:00 Formatting Charts 00:02:00 Insert Chart from Microsoft Excel 00:03:00 Section 22: PowerPoint 2021: Adding Multimedia Adding Video to a Presentation 00:03:00 Adding Audio to a Presentation 00:02:00 Screen Recording and Adding 00:02:00 Section 23: PowerPoint 2021: Working with Transition Applying Transitions to Presentation 00:04:00 Section 24: PowerPoint 2021: Animation Object Animation 00:03:00 Effect Options 00:02:00 Advanced Animation 00:02:00 Triggers to control animation 00:02:00 Section 25: PowerPoint 2021: Slideshow Effects Onscreen Presentation 00:02:00 Hiding Slides 00:02:00 Changing Order of Slides 00:02:00 Copying Slides 00:02:00 Section 26: Word 2021: Introduction Overview of MS Word 00:04:00 Start MS Word 2021 00:05:00 Section 27: Word 2021: Basics Create a new blank document 00:04:00 Creating a paragraph text 00:05:00 Non-printing characters 00:03:00 Save a document 00:03:00 Open a document 00:01:00 Find and replace 00:04:00 Section 28: Word 2021: Word Formatting AutoCorrect options 00:03:00 Formatting text 00:04:00 Copy cut and paste 00:04:00 Character formatting 00:02:00 Format painter 00:04:00 Work with numbers 00:02:00 Add bullets 00:03:00 Outline creation 00:04:00 Section 29: Word 2021: Tables Creating a table 00:03:00 Adding rows and columns to a table 00:02:00 Formatting table data 00:02:00 Borders and shading 00:02:00 Sorting in a table 00:04:00 Draw a table 00:04:00 Convert text to table 00:03:00 Convert table to text 00:02:00 Insert a spreadsheet 00:02:00 Quick tables - readily available formats 00:02:00 Section 30: Word 2021: Styles Working with styles 00:02:00 Creating styles 00:02:00 Clear formatting 00:01:00 Section 31: Word 2021: Page Layout Margins 00:02:00 Orientation 00:01:00 Page size setting 00:01:00 Adding columns 00:03:00 Page break - section break 00:02:00 Adding watermark 00:03:00 Headers and footers 00:03:00 Section 32: Word 2021: Envelops and Lables Create envelops 00:02:00 Creating labels 00:02:00 Section 33: Word 2021: Mail Merges Creating a mail merge document 00:03:00 Section 34: Word 2021: Review and Printing Thesaurus and spell check 00:01:00 Word count 00:01:00 Speech - read aloud 00:01:00 Language - translate 00:01:00 Tracking 00:01:00