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People don't leave organizations, they leave people. We will show you a tool you can use to retain employees. Reward, empowerment, training, appreciation, involvement and care are all vital for employees. Learn how to motivate your staff and realize why the quality of leadership and management are important. Learning Objectives Identify two keys to employee retention, Summarize the R.E.T.A.I. N. system for improving employee retention, Explain strategies for nurturing employees Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Throughout this training we look at: Involving your team in establishing a vision Why and how distributing leadership can acheive your vision and motivate your team? Gives you a creative, fun and engaging approach to keep your vision alive, by incorporating Realising the Ambition into it.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an organization, develop networks, and identify the roles that individuals fulfill in an organization. Course activities also cover applying technology to organizational communication, discussing innovation and change, examining how environmental context affects communication, and discussion how power and politics affect an organization. Students will also learn how to manage change, stress, conflict, and empower individuals. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Prerequisites This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. 1. Communication basics Effective communication Organizational management Organization types and characteristics Communication flow 2. Leadership and motivation Communication and leadership Communication and motivation 3. Relational context and organizations Relational context Relationships and organizations 4. Technology in the workplace Workplace technology Impact of technology Technology guidelines 5. Context, stress, and managerial tools Environmental context Stress and communication 6. Innovation and change Aspects of innovation Aspects of change 7. Power, politics, and diversity Power and communication Diversity and communication Empowerment and communication Additional course details: Nexus Humans Organizational Communication training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Communication course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The purpose of this course is to describe the principles and procedures of Hazard and Operability (HAZOP) Studies. HAZOP is a structured and systematic technique for examining a defined system, with the objective of: Identifying potential hazards in the system. The hazards involved may include both those essentially relevant only to the immediate area of the system and those with a much wider sphere of influence, e.g. some environmental hazards; Identifying potential operability problems with the system and in particular identifying causes of operational disturbances and production deviations likely to lead to nonconforming products. An important benefit of HAZOP studies is that the resulting knowledge, obtained by identifying potential hazards and operability problems in a structured and systematic manner, is of great assistance in determining appropriate remedial measures. The course is designed using the tools and techniques identified by IEC 61882:2016. LEARNING OUTCOMES By the end of this course you will understand how to: prepare for a HAZOP study meeting and programme – including defining the scope of the study and choosing the team choose nodes (parts of the drawings or operation for HAZOP study) estimate the programme requirements for the successful completion of a study use facilitation techniques to motivate the team and keep them on task avoid common problems encountered during study meetings, including challenging behaviours formulate the HAZOP study report fulfil the team leader’s role in implementing recommendations and managing the process FOR WHOM Anyone with experience of the HAZOP technique who is required to lead HAZOP studies Process safety engineers, loss prevention specialists, production engineers, process design engineers, project engineers, process programmers and instrument control engineers Risk Managers COURSE CONTENT Introduction to HAZOPWhat is a HAZOP?What are Hazards and Risk?Limitations of HAZOPsEssential Features of HAZOP Principles of examination Design representation Design requirements and design intent Applications of HAZOP Relation to other analysis toolsFailure Mode Effect AnalysisAs Low As Reasonably Practicable (ALARP)Fail Tree AnalysisEvent Tree Analysis HAZOP study limitations Risk identification studies during different system life cycle stagesConcept stageDevelopment stageRealization stageUtilization stageEnhancement stageRetirement stage The HAZOP study procedure Initiate the study Define scope and objectives Define roles and responsibilities Preparation Plan the study Collect data and documentation Establish guide words and deviations Examination Structure the examination Guidewords and Deviations Causes, Consequences and Safeguards Perform the examination Risk Ranking Documentation and follow up Establish method of recording Output of the study Record information Sign off the documentation Follow-up and responsibilities Case Study and practical application TRAINING METHODOLOGIES Presentation Case Study Individual Exercises Group Exercises DURATION: 4 Days (Examination on day 4)
Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
The single greatest motivator at work is recognition for a job well done. We will show you the difference between intrinsic and extrinsic rewards. Discover the benefits of employee recognition and ways to establish a peer-to-peer recognition culture. Rewards are generally a tangible prize and can help motivate the team to achieve your goals. Learning Objectives Describe the single greatest work motivator for high-performance, Identify the difference between rewards and recognition, Create a peer-to-peer recognition culture, Apply guidelines for rewards and recognition Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
What Will I Learn? Being to live life without fear Overcome obstacles Live life without regrets Stop making excuses for their failures Take advantage of the present moment Take the first steps toward the life of your dreams Requirements Students simply need to be open to new ways of thinking Description Learn How to: Motivate Yourself to Live Without Fear Motivate Yourself to Live with No Regrets Motivate Yourself to Live the Life of your Dreams When I was 24 years old I decided that I was going to live the life of my dreams. Deeply influenced by the quote from Henry David Thoreau to 'Go confidently in the direction of your dreams. Live the life you have imagined', I took the leap. For me, the leap was to quit my sales job and move to Asia. I wanted to travel and teach, so I did what many decide is the best way to do that, by teaching English in Vietnam. The decision to start living the life I had imagined profoundly changed my destiny and a continued focus on this attitude has led to many unbelievable experiences. In this course, I WILL SHOW YOU HOW I became motivated enough to starting living my dreams and successfully: Learned a foreign language (I have several successful Vietnamese language courses on Udemy), Built and sold a successful business (Saigon Sports Academy), Met the women of my dreams Changed my career (I am now a master teacher with a teaching certificate, master's degree, many of years of teaching experience, and thousands of dollars in passive income from my online courses and real estate). My story can be replicated by anyone who chooses to follow the motivation blueprint in this course. I have already helped many of my friends, family, and acquaintances to see that they are only living a shadow of the life that they could and to take massive action to get motivated to change their destiny. Now I hope to do the same for you. Join my course, and learn to live with NO EXCUSES, NO FEAR, and NO REGRETS. Who is the target audience? Anyone who wants more happiness and success in their lives Introduction Introduction 00:07:00 No Excuses Life is Short Don't Waste It 00:10:00 How to Overcome Any Circumstances 00:08:00 The Secret to True Independence 00:08:00 No Fear How to Overcome Fear 00:12:00 How to Conquer Any Challenge 00:11:00 How to Overcome the Fear of Criticism 00:08:00 How Learning to Let Go Will Change Your Life 00:07:00 No Regrets How to Let Go of the Past 00:09:00 The Awesome Power of the Present Moment 00:08:00 The Amazing Cost of Non-Action 00:13:00 Course Summary Carpe Diem! 00:08:00