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7958 Courses

Account Manager Training

4.9(27)

By Apex Learning

14 in 1 "Account Manager Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Account Manager Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Account Manager Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Account Manager Training and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn Account Manager Training at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Account Manager Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Account Manager Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Managerial Accounting Masterclass Course 03: Level 3 Tax Accounting Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Internal Audit Training Diploma Course 06: Level 3 Xero Training Course 07: Diploma in Quickbooks Bookkeeping Course 08: UK Tax Reforms and HMRC Legislation Course 09: Self Assessment Tax Return Filing UK Course 10: Companies House Filing UK Course 11: Payroll Management - Diploma Course 12: Team Management Course 13: Business Analysis Level 3 Course 14: Microsoft Excel Training: Depreciation Accounting Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Accountancy Introduction to Accounting The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement Financial statements Cash Flow Statements Understanding Profit and Loss Statement Financial Budgeting and Planning Auditing Course 02: Managerial Accounting Masterclass Section 01 Manaerial Accounting Defined Financial Accounting Compared to Managerial Accounting Trends Foundation Concepts part 1 Foundation Concepts part 2 Foundation Concepts part 3 Section 02 Process costing vs Job Cost Job cost part 1 Job cost part 2 Allocating costs to multiple products Departmental Overhead Rate Activity Based Costing Section 03 Cost Behavior Cost Behavior Continued Break Even Point Break Even Point Changes Sales Mix Pricing Short Term Decisions Section 04 Budgeting Intro Budgetin continued Operating Budgets Cash Budget Budgeted Balance Sheet Performance Evaluation Performance Evaluation Cont p1 Performance Evaluation Cont p2 Standards Standard Costs Continued Section 05 Capital Investment Decisions Capital Investment Analysis Course 03: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting The Theory of Constraints and Throughput Accounting Lean Accounting Part 1 Lean Accounting Part 2 Summary and Lean Accounting Assignment Course 05: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Internal Control and Control Risk Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor Course 06: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 08: UK Tax Reforms and HMRC Legislation Module 01 Introduction The Requirements The Timeline Module 02 Planning Checklist Getting & Providing Support - Things to Consider Changes ahead for accounting firms Conclusion and Next Steps Course 09: Self Assessment Tax Return Filing UK Module 01 Introduction to Self Assessment Logging into the HMRC System Fill in the Self Assessment Return Module 02 Viewing the Calculation Submitting the Assessment Conclusion Course 10: Companies House Filing UK Module 01 Background to CH Filing Filing the Possibilities Second Attempt Explanation of Guidance Notes second attempt Module 02 Filing Megzina 2015 Filing Booglez 2015 Email confirmation Booglez and Megz Email confirmation Email confirmation Megzina Course 11: Payroll Management - Diploma Sage 50 Payroll for Beginners Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Sage 50 Payroll Intermediate Level The Outline View and Criteria Global Changes Timesheets Departments and Analysis Holiday Schemes Recording Holidays Absence Reasons Statutory Sick Pay Statutory Maternity Pay Student Loans Company Cars Workplace Pensions Holiday Funds Roll Back Passwords and Access Rights Options and Links Linking Payroll to Accounts Course 13: Business Analysis Level 3 Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Ratio Analysis Stakeholder Analysis and Management Process Improvement with Gap Analysis Documenting and Managing Requirements Career Prospect as a Business Analyst in the UK Course 14: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle including- Students Graduates Job Seekers Job Holders Requirements Our Account Manager Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Accountancy) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Accountancy) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Account Manager Training
Delivered Online On Demand
£79

Level 2 Certificate in Business Improvement Techniques

4.7(47)

By Academy for Health and Fitness

Looking to enhance your skills and boost your career prospects in the business industry? Look no further than the Level 2 Certificate in Business Improvement Techniques course! This course is designed to provide you with the fundamental skills needed to improve business performance and productivity. You will learn how to identify problems, analyse data, and implement solutions to optimise business processes and drive growth. The curriculum of this course covers a range of topics including Lean principles, Six Sigma methodologies, and process mapping techniques. You will also gain knowledge on quality control, project management, and continuous improvement. The Level 2 Certificate in Business Improvement Techniques is ideal for those looking to start or progress their career in the business sector. Whether you are new to the industry or looking to enhance your existing skills, this course will equip you with the knowledge and confidence to excel in your role. Learning outcomes: Develop an understanding of business development and succession planning strategies to support organizational growth and stability. Apply process management techniques to improve efficiency and productivity in the workplace. Analyze supply chain management processes and identify opportunities for improvement. Plan and forecast operations using appropriate tools and methods to ensure effective resource allocation. Develop skills in communication, negotiation, and conflict management to facilitate effective team leadership and collaboration. Upon completion of this course, you will have gained a valuable qualificate that will enhance your employability and demonstrate your commitment to continuous learning and development. You will also be able to apply the skills and knowledge learned in this course to real-world business scenarios, making you a valuable asset to any organisation. Invest in your future and enrol in the Level 2 Certificate in Business Improvement Techniques course today. This Level 2 Certificate in Business Improvement Techniques course covers a comprehensive range of modules aimed at equipping individuals with the necessary skills to improve business performance. The course covers various topics such as business development, process management, supply chain management, procurement, project management, and quality management, among others. Additionally, the course provides training in essential management skills such as leadership, conflict resolution, and talent management. Learners will also gain proficiency in negotiation techniques, communication skills, and business etiquette, among others. This course is ideal for individuals seeking to improve their business performance and advance their careers in management or business administration. Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Certificate After completing this course, you will get a Free PDF certificate, which is CPD Quality Standards Certified. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Level 2 Certificate in Business Improvement Techniques is suitable for individuals who are interested in developing their skills and knowledge in business improvement techniques. It is also appropriate for those who are currently working in a business environment and wish to enhance their understanding of processes and productivity. Please Note: This is not a regulated course. To get professional qualification, you can choose any of the following: Level 2 Certificate in Lean Organisation Management Techniques (RQF) Level 2 Certificate in Business Improvement Techniques (RQF) Level 2 NVQ Diploma in Business Improvement Techniques (RQF) Level 2 Certificate in Team Leading (RQF) Level 2 Certificate in Business Administration (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Sales and Marketing (RQF) Level 2 Certificate in Digital Marketing (RQF) Level 2 Certificate in Project Management (RQF) Level 2 Certificate in Data Protection and Compliance (RQF) Level 2 Certificate in Information Technology (RQF) Level 2 Certificate in Retail Operations (RQF) Career path Production: £21,000 - £44,000 per year Quality Control: £18,000 - £40,000 per year Project Management: £26,000 - £67,000 per year Supply Chain Management: £24,000 - £61,000 per year Purchasing: £21,000 - £50,000 per year Administration: £15,000 - £31,000 per year Marketing: £20,000 - £48,000 per year Business Analysis: £26,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included

Level 2 Certificate in Business Improvement Techniques
Delivered Online On Demand24 hours
£21

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Sports Therapy and Coaching with Sports Psychology - 3 in 1 QLS Bundle

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses with Certificates | Installment Options

Sports Therapy and Coaching with Sports Psychology - 3 in 1 QLS Bundle
Delivered Online On Demand
£349

Google Adwords Certification - Get Certified in all 6 exams

By iStudy UK

This Google Adwords Certification - Get Certified in all 6 exams course ensures that you are a specialist level online sponsor. Get enlisted by enormous associations by going in every one of the tests you have to acquire the confirmation for. Learn Google Adwords basics, search option, YouTube, PPC, shopping or advertising from this course and become a professional digital advertiser on another level. This course is the milestone for the qualification of all the online advertisers. What you'll learn Google Adwords Fundamentals PPC Advertising Search Advertising Display Advertising YouTube Advertising Mobile Advertising Shopping Advertising Requirements Basic computer knowledge. A computer with Internet connection and desire to get google certified. No prior experience needed for this course Introduction Welcome ! 00:16:00 Getting Certified - Awards & Certifications 00:06:00 Google Ads Fundamentals Certification Introduction to Fundamentals Certification 00:02:00 Learn the basics of Google Ads 00:25:00 Choose where your customers see your ads 00:20:00 Create effective text ads 00:16:00 Enhance your Ad with extensions 00:07:00 Choose the best campaign types 00:15:00 Organise your account for success 00:09:00 Reach customers with targeting 00:08:00 Help customers find you 00:12:00 Match types 00:07:00 Make Your ads seen 00:14:00 Media costs models 00:09:00 Determine a good bidding strategy 00:12:00 Select your bid strategy 00:14:00 Adjust Bids to favor performers 00:11:00 Align your budget with your goals 00:10:00 Evaluate campaign performance 00:13:00 Avoid Editorial Errors 00:06:00 Address Trademark disapprovals 00:07:00 Google Ads Search Certification Introduction 00:03:00 Find customers with search marketing 00:11:00 Find the right performance solutions 00:22:00 Conversion Tracking 00:12:00 Install Website conversion tracking 00:11:00 Understand your audience better 00:07:00 Create search network campaign 00:18:00 Google Ads Display Certification Introduction 00:02:00 Learn the basics of Display Network 00:10:00 Drive results with the Display Network 00:10:00 Target with the Display select 00:17:00 Remarketing with Display Ad 00:09:00 Choose the most beneficial ad formats 00:10:00 Assess & optimize your campaigns 00:22:00 Optimise your Display Campaign 00:18:00 Build effective creatives for your goals 00:08:00 Tailor ads with Dynamic Remarketing 00:12:00 Google Ads Video (YouTube) Certification Introduction 00:01:00 The value of google's Video Advertising 00:07:00 Build & Place your message 00:07:00 Find right solutions & metrics 00:11:00 launching your video campaign 00:11:00 Trueview discovery creative 00:08:00 Developing content on YouTube 00:08:00 Use video Remarketing to reconnect 00:11:00 Build video campaign in Google Ads 00:11:00 Keep track of video campaign performance 00:08:00 Optimise video campaign for success 00:08:00 Google Ads Shopping Certification Introduction 00:03:00 Find new customers with Shopping Ads 00:12:00 Create a merchant center account 00:07:00 Capture your product data 00:08:00 Align bid strategy to shopping goals 00:11:00 Create a shopping campaign 00:11:00 Measure shopping campaign performance 00:10:00 Optimise the shopping campaign 00:07:00 Simplify with automatic item updates 00:08:00 Ensure shopping ads are compliant 00:05:00 Submit product data without errors 00:07:00 Fix crawl issues 00:08:00 Give incentives with merchant promotions 00:06:00 Sell nearby with Local Inventory Ads 00:07:00 Priortize shopping campaigns 00:06:00 Reach users with showcase shopping 00:07:00 Optimize the shopping campaign for Mobile 00:07:00 Google Ads Mobile Certification Introduction 00:02:00 Drive your business with mobile 00:16:00 Do you want a mobile site or app ? 00:11:00 Design great mobile sites 00:19:00 Design great mobile apps 00:16:00 Google Ads formats & features for mobile 00:06:00 Target & bid for mobile ad placements 00:08:00 Drive calls with mobile campaigns 00:12:00 Drive store traffic with mobile 00:09:00 Drive installation of your app 00:11:00 Drive engagement with your app 00:09:00 Conclusion Thank You 00:02:00 Bonus Bonus - Get all 6 Practise Exams as a bonus 00:15:00

Google Adwords Certification - Get Certified in all 6 exams
Delivered Online On Demand13 hours 18 minutes
£25

HR Management

5.0(1)

By LearnDrive UK

You will thoroughly understand every relevant concept about human resources management within this course.

HR Management
Delivered Online On Demand1 hour
£5

Managing Emotions at Work

By OnlineCoursesLearning.com

Managing Emotions at Work Certification Negative emotions are a normal part of everyday life and most of us have to learn how to handle difficult emotions at work. This can be challenging, particularly when we are under stress. In this course, you will learn some practical methods for dealing with unwanted emotions at work that will improve your wellbeing and job satisfaction. You will Learn: The most common negative emotions that people experience at work Why problem-solving can help you feel better What to do if your emotions get the better of you How to quickly calm down How shifting your perspective can help you remain level-headed Benefits of Taking this Course: An improvement in your performance at work, as you will not be distracted by your emotions, when making decisions or carrying out day-to-day activities An improvement in your relationships with others, both at work and at home If you work with difficult people, this course will equip you with the tools that you need, in order to avoid over-reacting to their negative behaviours If your work-life balance has become imbalanced, this course will help you separate the two parts of your life and lower your overall stress levels

Managing Emotions at Work
Delivered Online On Demand
£50

PA Telephone Skills

By OnlineCoursesLearning.com

PA Telephone Skills Certification Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs. This course provides a comprehensive guide to essential PA telephone skills, such as making the best first impressions, taking messages effectively, and being organised and calm under pressure. From the most professional greetings to use, having the right timing and how to be genuinely charming, to the ways of taking and delivering messages properly, this course covers everything you need to know about effective PA telephone skills. You Will Learn: How to make the best first impression by using the right greetings and being charming The perfect timing when taking calls How to be organised and efficient when taking and delivering messages How to be calm and professional under pressure Benefits of Taking This Course: You will have the skills to help you in your PA role You could improve your chances of receiving a promotion You will improve your relationship with your boss and ensure a smooth office process You will avoid the potentially devastating consequences of jeopardising important company relationships

PA Telephone Skills
Delivered Online On Demand
£50

Head of Resourcing Training

4.7(47)

By Academy for Health and Fitness

Are you looking forward to boosting your career while improving your existing skillsets? Our Head of Resourcing course is an excellent opportunity to enhance your skills or make a career change. Through this expertly designed and high-quality training program, you will gain the knowledge and skills necessary to excel in your desired career. This online training course is a convenient way to expand your expertise and succeed in head resourcing. This Diploma in Head of Resourcing Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Head of Resourcing substantial and easier than ever! The Head of Resourcing course is divided into several comprehensive modules to ensure a convenient and thorough learning experience. You will be awarded an instant e-certificate to demonstrate your new skills and competency upon completing the course. Enrolling in this course can add these valuable skills to your resume and increase your employability. Our course will help you achieve your career goals and train for your ideal position. The system offers a detailed learning experience that allows students to work at their own pace and enhance their career development. Enrolling in the Head of Resourcing course can increase your chances of achieving your dream career sooner than expected. This program will help you stand out from the competition and prepare for your desired job. Why Prefer Our Head of Resourcing Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The Head of Resourcing course is a comprehensive program designed for experts looking to advance their careers in human resources. This course covers various topics, including talent management, recruitment, and employee development. Throughout the course, students will learn how to effectively lead a team of resourcing executives and design strategies to attract and retain top talent. They will also understand the latest trends and best practices in the industry, including diversity and inclusion, employee engagement, and performance management. In addition to the theoretical knowledge, students can apply their learning through practical exercises and case studies. Upon completing the course, students will have the skills and competencies needed to excel as Head of Resourcing and drive the success of their organisation. **** Course Curriculum **** Module 01: Introduction to Resourcing and Talent Management What are Resourcing and Talent Management? Components of Talent Management Step-by-Step Talent Management Process Talent Management Model Talent Management Strategy Module 02: Resourcing and Talent Planning Introduction to the Resourcing and Talent Planning The Strategies Recruitment Advertising Module 03: Talent Management and The Role of Recruiting Introduction Finding the Right Fit, Quickly and Cost-Effectively Faster Integration and Time to Productivity Recruitment Funnel and Hiring Workflow Module 04: Coaching, Training, and Development Talent Management - Coaching 5 Steps to Integrating Coaching into Your Talent Management Strategy Training & Development Module 05: Performance Management What is Performance Management? Benefits The Performance Management Cycle Model 5 Tips to Ace Your Performance Management Process Module 06: Benefits of Talent Management Introduction to the Benefits of Talent Management Benefit for Organisation Benefit for Employees 7 Benefits of Having a Talent Management System Benefits of Having a Talent Management System Module 07: Job Analysis and Design Introduction Job Analysis Uses and Reason for Job Analysis Job Design Job Sculpting Module 08: Employer Branding Brands, Branding, and Brand Management Defining Employer Brand The Employer Branding Process Benefits Module 09: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques Instruction Lecture Discussion Case study Role-playing Simulation Group exercises Instruction E-learning Aim of e-learning The technology of e-learning The e-learning process Developing e-learning processes Module 10: Employee Relations Strategic Employee Relations The practice of Industrial Relations Employee Voice Employee Communications Module 11: Motivation and Counselling The process of motivation Types of motivation Motivation theory Instrumentality theory Content (needs) theory Herzberg's two-factor model Process theory Motivation strategies Module 12: Employee Termination Redundancy Dismissal The legal framework Definition of dismissal Fair dismissal Unfair dismissal Relieving Letter Retirement Module 13: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Summaries Documents Statistical Data Reports Learning Organisations Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who wants to learn more about the subject. It covers the essential concepts and provides a deep understanding of the material. No prior knowledge or experience is required to enrol, and the course is available online to anyone, regardless of location. Requirements Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Head of Resourcing course allows you to study at your own speed and grow a quality skillset. Career path A career path as a Head of Resourcing can involve a variety of roles and responsibilities, depending on the size and type of organisation you work for. Some common job titles for professionals in this field include HR Manager, Talent Acquisition Manager, and Employee Development Manager. Some probable career paths can be: Researcher Human Resource Analyst Chief Human Resource Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Head of Resourcing Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Head of Resourcing Training at QLS Level 5course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Head of Resourcing Training
Delivered Online On Demand3 weeks
£12

ISO 14001:2015 (EMS) Internal Auditor Training Course

By TUVSW Academy

Verification of environmental performance is one of important step to ensure that an effective Environmental Management System is maintained for employees and community. This internal audit course is designed for those who are responsible to manage and conduct internal audit in any type of organization in accordance to ISO 14001:2015. This course provides detailed information on planning, conducting and following up an audit effectively along with basic interpretation of ISO 14001:2015 Requirements. Attendees of this course will be, on completion of this course, competent to conduct internal audits in their organization. We have developed this course in simple English to make understanding easy and consistent for all. This course comes with sample formats of internal audit report, standard copies and other applicable documents. Who should attend this? This course is recommended to be attended by those who are responsible to manage and conduct internal audits in accordance to ISO 14001:2015 or those who are willing to become internal audit. Certificate Validity: Life time Course Duration: 16 Hours 60 Mint Exam (40 MCQs) Language of Course: English

ISO 14001:2015 (EMS) Internal Auditor Training Course
Delivered Online On Demand
£77