321 Courses

The Initial Teacher Mini Bundle is a fast-track route to hireability in the education sector. With rising demand for support staff across nurseries, schools, and learning centres, this bundle combines five of the most in-demand qualifications—each a perfect stepping stone into the world of early education and academic support. Built for aspiring professionals who want real industry value, this collection is strategically designed to equip you for a range of educational roles without breaking the bank. Don’t wait—while others are still searching for “the right course,” you could already be applying for jobs as a Teaching Assistant or School Administrator. The Initial Teacher Mini Bundle makes you instantly relevant to today’s education job market—and gives you a powerful edge in Early Years, Child Psychology, and Counselling-related positions. Description Whether you're pivoting into education or climbing the school career ladder, the Initial Teacher Mini Bundle sets you up with multiple routes into employment. Each course—Early Years, Teaching Assistant, Child Psychology, Counselling, and School Administrator—has been selected to reflect what recruiters actually want. Early Years professionals are in high demand across the UK. Whether it’s nursery care or reception classrooms, Early Years knowledge opens up vital opportunities. Schools increasingly need flexible, multi-skilled professionals. That’s where the Teaching Assistant course comes in—helping you fill one of the most advertised roles in education. Meanwhile, Child Psychology and Counselling give you the added advantage of understanding the emotional and behavioural dimensions that modern schools value. The School Administrator course ties everything together—bringing you into the administrative core of education systems. Each keyword in this bundle speaks directly to a job title. Each one is a pathway into a growing profession. With this bundle, you don’t just learn—you position yourself for employment. FAQ Q: Who is this bundle for? A: Anyone looking to break into education, whether as a Teaching Assistant, in Early Years, or in school administration. Q: Will this help me land a school job? A: Yes. Roles like Teaching Assistant, Early Years educator, and School Administrator are actively hiring. Q: Is this bundle good for SEN or safeguarding jobs? A: Absolutely. Child Psychology and Counselling can enhance applications in those areas. Q: How long do I get access? A: Lifetime access, so you can learn at your own pace. Q: Is this bundle value for money? A: Definitely. Buying each course individually would cost much more. Q: Will recruiters recognise these course names? A: Yes—Teaching Assistant, Early Years, Child Psychology, and School Administrator are all sought-after keywords in UK job listings.

If you're aiming to land a polished, front-facing role in a modern office, the Professional Receptionist Training Course Mini Bundle is your career springboard. Whether you're stepping into a receptionist role, administrative support, or client-facing corporate positions, this bundle is built to make you hireable, hirable, and highly desirable. With in-demand training in Administrative Assistant responsibilities, Proofreading excellence, Microsoft Word fluency, Compliance awareness, and Documents Control know-how, this isn’t just a course—it’s your entry ticket to roles that require reliability, accuracy, and professionalism. Description In today's job market, competition for receptionist and admin roles is fierce—and employers don’t have time to train. That’s why the Professional Receptionist Training Course Mini Bundle exists. By combining essential skills like Administrative Assistant tasks and strong command of Microsoft Word, you'll meet the top requirements listed in virtually every receptionist job post in the UK. But there's more to standing out than being able to type fast or answer phones. Proofreading gives you that extra polish, ensuring your communication skills are flawless. Compliance knowledge helps you navigate policies in regulated industries—whether it’s healthcare, legal, or finance. Documents Control is your secret weapon in companies that deal with high volumes of paperwork and digital records—think logistics, HR, and even government offices. Employers are scanning CVs for Administrative Assistant, Proofreading, Microsoft Word, Compliance, and Documents Control skills. This bundle ensures those keywords don’t just appear—they shine. Don't wait for the job market to pass you by. Secure your bundle and step confidently into roles that need your professionalism now. FAQ Q: What kinds of roles can this help me get? A: Receptionist, Administrative Assistant, Office Coordinator, Document Control Clerk, and Compliance Officer support roles. Q: Is this good for regulated sectors? A: Yes. Compliance and Documents Control are especially relevant in healthcare, law, and finance. Q: Is Microsoft Word really still in demand? A: Extremely. Microsoft Word is a core skill across all administrative roles. Q: Do employers value Proofreading skills? A: Absolutely. Communication accuracy is a top priority for front-office roles. Q: What does an Administrative Assistant do exactly? A: It’s the most common support role—handling communication, calendars, compliance and more. Q: How important is Compliance in reception jobs? A: Very—especially in sectors with privacy, legal, or safety regulations. Q: What industries use Documents Control? A: Government, logistics, healthcare, engineering, legal, and HR-heavy sectors. Q: Is this bundle priced competitively? A: Yes. You gain five job-critical skills—Administrative Assistant, Proofreading, Microsoft Word, Compliance, and Documents Control—for the price of one.

Course Overview This Workplace Communication Management course provides a well-rounded understanding of how communication functions within professional environments, equipping learners with the ability to navigate various workplace dynamics with clarity and confidence. From understanding the importance of stakeholder communication to overcoming barriers and developing interpersonal skills, this course is designed to enhance effectiveness across all levels of an organisation. Learners will explore the role of cultural influences, language use, and internal communication structures that impact workplace productivity and cohesion. By the end of the course, individuals will be equipped to handle communication responsibilities more effectively, contribute to a healthier work culture, and support organisational goals through better message delivery and reception. Whether working independently or as part of a team, learners will find the content applicable across a range of industries and roles, providing long-term benefits in managing workplace interactions and aligning communication with broader business objectives. Course Description This comprehensive course delves into the theory and application of workplace communication, with a focus on developing clear, consistent, and context-appropriate messaging. Learners will begin by examining the importance of internal communication and its influence on stakeholders. The course addresses barriers such as misinterpretation, cultural misunderstandings, and language inefficiencies, offering strategies to overcome them. Modules also cover the impact of organisational culture on communication, the use of professional language, and maintaining effective interpersonal relationships. Designed for those who wish to strengthen their communication capabilities in a structured environment, the course encourages reflective learning and the application of communication principles across varied workplace scenarios. Emphasis is placed on building mutual understanding and aligning communication efforts with organisational aims. Upon completion, learners will be able to foster clearer communication lines, improve workplace engagement, and manage communication challenges with increased confidence and awareness. Course Modules: Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace (See full curriculum) Who is this course for? Individuals seeking to build strong workplace communication skills. Professionals aiming to improve organisational communication and team engagement. Beginners with an interest in corporate communication and business relations. HR personnel, managers, and team leaders looking to foster better communication culture. Career Path Communication Officer Team Leader or Supervisor Human Resources Assistant Office Administrator Business Development Coordinator Internal Communications Specialist Customer Relationship Manager

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Hotel management: Hotel management Online Introducing the Ultimate Online Course: Hotel Management: Hotel Management Course Are you passionate about the hospitality industry? Do you dream of managing luxurious hotels and providing unforgettable experiences for guests? Look no further! Our comprehensive Hotel Management: Hotel Management Course is designed to turn your passion into a successful career. Our course covers all aspects of hotel management, providing you with a solid foundation of knowledge and skills. From front desk operations to housekeeping, from event planning to revenue management, we leave no stone unturned. With this Hotel Management: Hotel Management Course you will gain expertise in managing guest services, staffing, marketing, finance, and much more. Learn about Hotel Management: Hotel Management Course from seasoned professionals who have excelled in the hotel management field. Our instructors bring a wealth of real-world experience, insider tips, and best practices to help you thrive in the industry. With our Hotel Management: Hotel Management Course, you can learn at your own pace and from anywhere in the world. Don't let your dreams of a fulfilling career in hotel management go unrealized. Enrol in our Hotel Management: Hotel Management Course today and embark on a journey of professional growth and personal achievement. Take the next step towards becoming a successful hotelier and shaping exceptional guest experiences. Main Course: Hotel Management Course Free Courses included with Hotel Management: Hotel Management Course Course 01: Security Management Course 02: Level 2 Certificate in Hospitality Management Course 03: Restaurant Management Course [ Note: Free PDF certificate as soon as completing Hotel Management: Hotel Management Course] Hotel management: Hotel management Online This Hotel management: Hotel management course consists of 11 modules. Course Curriculum of Hotel Management: Hotel Management Course Module 01: Hotel Management Module 02: Reception Management Module 03: Hiring and training in Hotel management Module 04: Housekeeping, and security operations management Module 05: Hospitality Staff Training and Future Development Module 06: Hospitality Quality Assurance Systems Module 07: Marketing and Advertising Module 08: Catering system Module 09: Various departments Communication Module 10: Accounting in the hospitality industry Module 11: Advance Technology and E-Hospitality Assessment Method of Hotel Management: Hotel Management After completing Hotel Management: Hotel Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Hotel Management: Hotel Management After completing the Hotel Management: Hotel Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Hotel management: Hotel management Online This Hotel Management: Hotel Management Course is open to everyone. Requirements Hotel management: Hotel management Online To enroll in this Hotel Management: Hotel Management Course, students must fulfill the following requirements: Good Command over English language is mandatory to enrol in our Hotel Management Course. Be energetic and self-motivated to complete our Hotel Management Course. Basic computer Skill is required to complete our Hotel Management Course. If you want to enrol in our Hotel Management Course you must be at least 15 years old.

Whether you're organising a gala dinner, wedding reception, or charity fundraiser, planning a successful social event demands more than just good taste—it requires strategy, structure, and strong organisational knowledge. This course offers a clear pathway through the essential components of social event planning, covering everything from theme development and budgeting to vendor coordination and marketing. You’ll learn how to structure events that leave lasting impressions, while keeping timelines, budgets, and stakeholder expectations firmly on track. Designed for anyone interested in mastering the essentials of social occasions—from intimate gatherings to large-scale celebrations—this course breaks down each step of the planning process into digestible modules. The content is crafted to help learners build confidence and fluency in areas like event logistics, creative concept planning, financial oversight, and promotional techniques. With attention to detail and an understanding of how successful events come together, this course is ideal for those ready to plan with purpose and professionalism. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Social Events Planning Module 01 : Introduction to Social Event Planning Module 02 : Event Design and Theme Development Module 03 : Budgeting and Financial Management Module 04 : Vendor Selection and Managementsiam Module 05 : Logistics and Operations Module 06 : Event Marketing and Promotion Learning Outcomes: Conceptualize Themes: Develop creative event concepts and captivating themes to set the stage for memorable experiences. Financial Mastery: Gain expertise in budgeting and financial management for seamless event execution. Vendor Relations: Cultivate effective vendor relationships, ensuring seamless coordination and top-notch services. Logistical Prowess: Master the intricacies of event logistics and operations, ensuring flawless execution. Strategic Marketing: Implement strategies for event marketing and promotion to maximize reach and attendance. Design and Aesthetics: Create visually appealing events through meticulous event design and theme development. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Event Planners Marketing Professionals Hospitality Enthusiasts Students Pursuing Event Management Entrepreneurs in Event Services PR and Communications Specialists Individuals Seeking a Creative Career Path Professionals Transitioning into Event Planning Career path Event Coordinator Wedding Planner Corporate Event Manager Public Relations Specialist Marketing Manager (Events) Venue Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Administration: Medical Administration Advance Your Career with the Level 5 Diploma in Medical & Clinical Administration! Are you ready to take your career to the next level? Our Level 5 Diploma in Medical & Clinical Administration is specifically designed to equip you with essential skills in medical administration. This comprehensive course covers key aspects of medical administration, ensuring you master the nuances of healthcare administration. You’ll learn how to efficiently manage records and schedules, a vital part of medical administration. Understanding patient confidentiality is crucial in medical administration, and we emphasize this throughout the course. Gain hands-on experience in various areas of medical administration that will prepare you for real-world challenges. Enroll today and position yourself as a leader in medical administration! With our Level 5 Diploma in Medical & Clinical Administration, you’ll excel in the dynamic field of medical administration! In the Level 5 Diploma in Medical & Clinical Administration, you will dive deep into the core principles of medical administration. Our curriculum is designed to provide a robust understanding of medical administration practices that are essential for effective healthcare delivery. Throughout the course, you will explore various facets of medical administration, including efficient patient record management and streamlined scheduling within medical administration. Our expert instructors will guide you in mastering medical administration tasks while ensuring compliance with industry standards. By focusing on patient confidentiality and ethical practices in medical administration, you’ll be well-prepared to tackle the challenges of the healthcare environment. Join us and enhance your skills in medical administration, setting yourself apart in this vital field of medical administration! Special Offers of this Administration: Medical Administration Course This Administration: Medical Administration Course includes a FREE PDF Certificate. Lifetime access to this Administration: Medical Administration Course Instant access to this Administration: Medical Administration Course Get FREE Tutor Support to this Administration: Medical Administration Course Administration: Medical Administration Unlock your potential with the Level 5 Diploma in Medical & Clinical Administration! This course offers comprehensive training in medical administration, focusing on key administration skills. Master medical administration practices, enhance your understanding of administration protocols, and excel in your career with our expert-led medical administration curriculum. Enroll today! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 Diploma in Medical & Clinical Administration course. Who is this course for? Administration: Medical Administration This Level 5 Diploma in Medical & Clinical Administration course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Administration: Medical Administration To enrol in this Level 5 Diploma in Medical & Clinical Administration Course, students must fulfil the following requirements. To join in our Administration: Medical Administration Course, you must have a strong command of the English language. To successfully complete our Administration: Medical Administration Course, you must be vivacious and self driven. To complete our Administration: Medical Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Administration: Medical Administration Course. Career path Administration: Medical Administration After completing this Level 5 Diploma in Medical & Clinical Administration course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist

Wedding Planner: Wedding Planner Course Online If you want to learn about Wedding Planner: Wedding Planner Course and become an expert in the field, you have arrived at the right place. Wedding Planner: Wedding Planner Course is an advanced level diploma course that analyses and researches the responsibilities and duties of an event planner by providing all the relevant information. Do you have an interest in event planning? Our Wedding Planner: Wedding Planner Course covers everything you need to know about this topic and making a career out of it. To be a successful wedding Planner, you must be able to multitask dozens of equally important responsibilities. Now is the time to enrol in this Wedding Planner: Wedding Planner Course, learn from the best in the field, and stand out from all other applicants and employees to develop your career in this Wedding Planner: Wedding Planner Course by demonstrating exceptional qualities! This Wedding Planner: Wedding Planner Course will provide you with a solid practical and theoretical foundation, enhancing your knowledge and skills in this field. The inclusion of a diverse set of optional units enables learners to tailor their qualification to their specific role as well as the needs of their employer. Our Wedding Planner: Wedding Planner Course is designed for both aspiring beginners and experienced professionals who want to learn more about wedding management. This Wedding Planner: Wedding Planner Course will make sure you are more diverse than the others. Enrol Wedding Planner: Wedding Planner Course today and take the next step towards your personal and professional goals. Main Course: Wedding Planner Course Free Courses: Course 01: Level 7 Diploma in Event Management Course 02: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Wedding Planner: Wedding Planner Course] Wedding Planner: Wedding Planner Course Online This Wedding Planner: Wedding Planner Course consists of 09 modules. Course Curriculum of Wedding Planner: Wedding Planner Course Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06: How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception Assessment Method of Wedding Planner: Wedding Planner Course After completing Wedding Planner: Wedding Planner Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Wedding Planner: Wedding Planner Course After completing the Wedding Planner: Wedding Planner Course, you can instantly download your certificate for FREE. Who is this course for? Wedding Planner: Wedding Planner Course Online Our Wedding Planner: Wedding Planner Course is appropriate for anyone looking for their first professional job in this exciting field, or who wants to advance in their current position. Requirements Wedding Planner: Wedding Planner Course Online To enrol in this Wedding Planner: Wedding Planner Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wedding Planner: Wedding Planner Course. Be energetic and self-motivated to complete our Wedding Planner: Wedding Planner Course. Basic computer Skill is required to complete our Wedding Planner: Wedding Planner Course. If you want to enrol in our Wedding Planner: Wedding Planner Course, you must be at least 15 years old. Career path Wedding Planner: Wedding Planner Course Online Students who successfully complete the Wedding Planner: Wedding Planner Course may pursue a range of jobs.

Wedding Planner: Wedding Planner Course Online If you want to learn about Wedding Planner: Wedding Planner Course and become an expert in the field, you have arrived at the right place. Wedding Planner: Wedding Planner Course is an advanced level diploma course that analyses and researches the responsibilities and duties of an event planner by providing all the relevant information. Do you have an interest in event planning? Our Wedding Planner: Wedding Planner Course covers everything you need to know about this topic and making a career out of it. To be a successful wedding Planner, you must be able to multitask dozens of equally important responsibilities. Now is the time to enrol in this Wedding Planner: Wedding Planner Course, learn from the best in the field, and stand out from all other applicants and employees to develop your career in this Wedding Planner: Wedding Planner Course by demonstrating exceptional qualities! This Wedding Planner: Wedding Planner Course will provide you with a solid practical and theoretical foundation, enhancing your knowledge and skills in this field. The inclusion of a diverse set of optional units enables learners to tailor their qualification to their specific role as well as the needs of their employer. Our Wedding Planner: Wedding Planner Course is designed for both aspiring beginners and experienced professionals who want to learn more about wedding management. This Wedding Planner: Wedding Planner Course will make sure you are more diverse than the others. Enrol Wedding Planner: Wedding Planner Course today and take the next step towards your personal and professional goals. Main Course: Wedding Planner Course Free Courses: Course 01: Level 7 Diploma in Event Management Course 02: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Wedding Planner: Wedding Planner Course] Wedding Planner: Wedding Planner Course Online This Wedding Planner: Wedding Planner Course consists of 09 modules. Course Curriculum of Wedding Planner: Wedding Planner Course Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06: How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception Assessment Method of Wedding Planner: Wedding Planner Course After completing Wedding Planner: Wedding Planner Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Wedding Planner: Wedding Planner Course After completing the Wedding Planner: Wedding Planner Course, you can instantly download your certificate for FREE. Who is this course for? Wedding Planner: Wedding Planner Course Online Our Wedding Planner: Wedding Planner Course is appropriate for anyone looking for their first professional job in this exciting field, or who wants to advance in their current position. Requirements Wedding Planner: Wedding Planner Course Online To enrol in this Wedding Planner: Wedding Planner Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wedding Planner: Wedding Planner Course. Be energetic and self-motivated to complete our Wedding Planner: Wedding Planner Course. Basic computer Skill is required to complete our Wedding Planner: Wedding Planner Course. If you want to enrol in our Wedding Planner: Wedding Planner Course, you must be at least 15 years old. Career path Wedding Planner: Wedding Planner Course Online Students who successfully complete the Wedding Planner: Wedding Planner Course may pursue a range of jobs.

Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person The offices of Care2Recruit, Weir Lane, Worcester, WR2 5AY. Please note that parking is not readily available at these office but there are spaces on the side of the main Bromwich Road, just before you turn into Weir Lane. Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible. Covid-Secure Premises Please do not attend the course if you have symptoms of Covid or are feeling unwell. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.