4786 Courses

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

🛠️ Take your woodwork skills from basic to advanced with the Carpentry: Basic to Advanced Level Woodwork: 8-in-1 Premium Online Courses Bundle. Featuring Carpentry, Compliance, PAT, Riddor, Quantity Surveying, Fire Safety, Puwer, and Quality Assurance, this bundle is your pathway to mastery in carpentry and construction. Employers need carpenters who understand safety, regulations, and quality standards. This bundle delivers all these and more in a convenient package. Don’t miss out — build your future in carpentry today! Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — quality education for trades professionals. Description Develop solid carpentry skills, backed by training in Compliance and workplace safety standards like PAT, Riddor, and Fire Safety. Learn how to interpret and apply Quantity Surveying principles for efficient project management. Understand the importance of Puwer regulations and maintain excellence with Quality Assurance practices. This bundle ensures you are well-rounded and compliant with industry expectations. FAQ Q: Are these courses suitable for apprentices? A: Yes, suitable for all levels. Q: Will I receive certificates? A: Yes, certificates for each module. Q: Is it fully online? A: Yes, study anytime online. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — trusted by carpentry learners worldwide.

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 2 is a great way for you to gain multiple skills from the comfort of your home.

Why are you angry? Stressed out from all the time and money lost as a result of communication barrier in your life? No more- Enrol in our practical and to-the-point guide for facilitating productive workplace communication that can be applied to both your professional and personal life. Communication strategy is the key to success within any organisation. Staff can't work if they don't realise what they are doing, and if your organisation fails to have a plan, then you're just setting yourself up for disappointment. This course will teach you how to set a plan to lead a happier, more productive life, with richer and more fulfilling relationships. In this course, you will explore real stories, important concepts and practical methods for dealing with the problems that come from poor communication. It's straightforward, noteworthy guidance that will help you unlock your full potential with a couple of simple steps. Course Highlights Communication Skills Certificate is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Communication Skills Certificate into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Communication Skills Certificate Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Communication Skills Certificate is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Communication Skills Certificate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:15:00 Module Two - The Big Picture 00:30:00 Module Three - Understanding Communication Barriers 00:30:00 Module Four - Paraverbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication 00:30:00 Module Six - Speaking Like a STAR 00:30:00 Module Seven - Listening Skills 00:30:00 Module Eight - Asking Good Questions 01:00:00 Module Nine - Appreciative Inquiry 00:30:00 Module Ten - Mastering the Art of Conversation 01:00:00 Module Eleven - Advanced Communication Skills 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Authentic Fighting Tai Chi-Chen New Frame Routine (XinJia) 1 is a great way for you to gain multiple skills from the comfort of your home.

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The UK trade industry is flourishing, and amidst this boom, Carpenters and Joiners are clinching the top spots! With a staggering 63% job increase during the pandemic, the path to success has never been clearer. If the lure of going self-employed, running your own business, or securing a well-paid job intrigues you, our Carpentry & Joinery Diploma is your key. Each lesson in this Carpentry & Joinery: Woodwork Training course is crafted for easy understanding, enabling you to become proficient in Carpentry & Joinery: Woodwork Training. Whether you are a beginner or looking to sharpen your existing carpentry skills, this Carpentry & Joinery: Woodwork Training is the ideal choice. Our Carpentry & Joinery: Woodwork Training Bundle contains 4 of our premium courses for one discounted price: Course 01: Carpentry & Joinery: Woodwork Training Course 02: Furniture Restoration Course 03: Interior Design & Home Styling Course 04: DIY Home Improvement With this comprehensive Carpentry & Joinery: Woodwork Training Bundle, you can achieve your dreams and train for your ideal career. This Carpentry & Joinery: Woodwork Training Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. This Carpentry & Joinery: Woodwork Training Bundle covers everything you need in order to progress in your chosen career. Learning Outcomes of Carpentry & Joinery: Woodwork Training Bundle: Familiarise with the roles and responsibilities of carpenters in the modern world. Gain insight into the various fields and specialities within Carpentry & Joinery: Woodwork Training. Identify and distinguish between various carpentry tools and their specific uses. Learn the safe handling, maintenance, and storage of carpentry tools. Gain knowledge of the various materials used in carpentry, from wood to metals and synthetic materials. Delve into the different types of adhesives and their appropriate application. Understand the foundational concepts behind different flooring systems. So enrol now in this Carpentry & Joinery: Woodwork Training course Today to advance your career. Carpentry & Joinery: Woodwork Training Start your learning journey straight away with this Carpentry & Joinery: Woodwork Bundle and take a step toward a brighter future! Experts created the Carpentry & Joinery: Woodwork Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol now and you'll have immediate access to all of the Carpentry & Joinery: Woodwork Bundle materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Assessment Process of Carpentry & Joinery: Woodwork Training Bundle Once you have completed all the modules in the Carpentry & Joinery: Woodwork Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Carpentry & Joinery: Woodwork Bundle is ideal for anyone interested in this topic and who wants to learn more about it. Requirements Carpentry & Joinery: Woodwork Training The Carpentry & Joinery: Woodwork Bundle does not require any prior knowledge; everyone may participate! This Carpentry and Joinery is open to anyone who is interested in learning from anywhere in the world. Career path Carpentry & Joinery: Woodwork Training Complete this Carpentry & Joinery: Woodwork Training and look to get opportunities in the following sectors: Carpenter Carpenter Helper Joiner Shuttering Carpenter Carpentry Assessor In the UK, the positions are getting paid typically amounting to around £25,000 - £30,000 per annum. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

About this Training Course Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. This 4 full-day Certificate in Asset Management course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This course has been designed to equip participants with practical skills to take back to work. This course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this course. Training Objectives Upon completion of this course, the participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit their organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in their organisation Have their understanding of Asset Management tools and concepts assessed Learn new Asset Management skills and models that will enhance their current performance Be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. Course Level Basic or Foundation Training Methods Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.