393 Courses

Overview of Teaching and Child Care Teaching and Child Care is a rewarding and essential field that plays a crucial role in shaping the future of children. The UK has a growing demand for skilled professionals in Teaching and Child Care, with over 32,000 schools and increasing childcare requirements. This comprehensive Teaching and Child Care bundle is designed to equip you with the necessary skills to thrive in various educational and childcare roles, from teaching assistants to school administrators and child psychologists. This Teaching and Child Care course includes 11 premium courses that cover crucial aspects such as early years education, safeguarding, special needs education, and child psychology. With a focus on providing the best education for children, this course will guide you through the core skills required in Teaching and Child Care, ensuring you have the knowledge to succeed in a career that supports children’s development. With the UK Government reporting a 5% projected increase in demand for teaching assistants and a growing need for professionals in Teaching and Child Care, this course bundle provides a pathway to a stable and fulfilling career. It’s an excellent opportunity to make a difference while securing your future in the Teaching and Child Care industry. Learning Outcomes of the Teaching and Child Care Bundle: Gain in-depth knowledge of Teaching and Child Care practices, including lesson planning, safeguarding, and early years teaching. Develop essential skills in Teaching and Child Care, such as classroom management, child psychology, and special education needs (SEN) support. Learn the key responsibilities in Teaching and Child Care, from the role of teaching assistants to school administration. Understand how to foster inclusive education in Teaching and Child Care through support for children with SEN, autism, ADHD, and dyslexia. Acquire communication skills in British Sign Language (BSL) Level 2, enhancing your ability to engage with diverse learners in Teaching and Child Care. Why Choose this Teaching and Child Care Bundle? This Teaching and Child Care bundle offers unparalleled value with a wide array of courses that cover the breadth of the education and childcare sector. Whether you are aiming to work as a teaching assistant, school administrator, or child psychologist, this course equips you with the essential skills needed to succeed in Teaching and Child Care. The curriculum includes courses such as Play Therapy, Child Neglect Awareness, and EYFS Teaching, making it a comprehensive learning experience. Designed to align with UK educational standards, this bundle ensures you are well-prepared for a successful career in Teaching and Child Care. With industry insights and UK-specific laws and standards, such as Safeguarding Children Level 3, this Teaching and Child Care course bundle is an ideal choice for those looking to build a career in education and childcare within the UK. Course Description The Teaching and Child Care bundle consists of the following premium courses: Teaching Assistant Overview of the TA role, curriculum planning, and SEN support in Teaching and Child Care. School Administrator Training School management, educational administration, and UK school systems relevant to Teaching and Child Care. Child Psychology Attachment theory, child development, and the impacts of trauma, all crucial for professionals in Teaching and Child Care. Child Neglect Awareness Certificate Course Understanding neglect, identifying risk factors, and UK legislation, vital for safeguarding in Teaching and Child Care. EYFS Teaching - Level 3 Early years education, promoting development, and working as an EYFS teacher in Teaching and Child Care. Education and Pedagogy The role of pedagogy in education, smart teaching methods, and the importance of continuous learning in Teaching and Child Care. Parenting Skills Training Advanced parenting techniques and fostering healthy relationships, important for professionals in Teaching and Child Care. Lesson Planning for Teaching Curriculum design, structure, and innovative methodologies for effective Teaching and Child Care. British Sign Language Level 2 Practical sign language skills for professionals in Teaching and Child Care, improving communication with diverse learners. Play Therapy Therapeutic approaches in play therapy, helping children express emotions, essential for child psychologists and care providers in Teaching and Child Care. Safeguarding Children Level 3 UK safeguarding laws, risk assessment, and reporting procedures, crucial for ensuring safety in Teaching and Child Care. Who is This Course For? This Teaching and Child Care bundle is ideal for anyone looking to start or advance their career in education or childcare. It’s tailored for: Aspiring Teaching and Child Care professionals Teaching assistants Childcare workers School administrators Parents seeking to improve their parenting skills Special needs educators Child psychologists Anyone interested in safeguarding or early years education in Teaching and Child Care Requirements: No prior experience is necessary to enrol in this Teaching and Child Care bundle. The courses start from basic concepts and build up to advanced knowledge in Teaching and Child Care. Career Path: This Teaching and Child Care bundle opens doors to various career opportunities, including: Teaching Assistant – £18,000 to £25,000 annually Childcare Worker – £17,000 to £23,000 annually School Administrator – £20,000 to £28,000 annually Child Psychologist – £30,000 to £45,000 annually Special Education Needs (SEN) Teacher – £25,000 to £40,000 annually By completing this Teaching and Child Care bundle, you will be equipped to pursue a rewarding and impactful career in education and childcare, making a positive difference in the lives of children across the UK. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

DATE: Thursday 19th December TIME: 6:30pm LOCATION: Studio A Frank Capra's masterpiece about love, family, the festive season and faith in yourself is coming to the big screen at Central Film School, and we want to invite you to see it! Come experience the magic of a true timeless classic, as we follow George Bailey's trials and tribulations through life, culminating in a fantastical Christmas Eve where he dares to ask; what if I'd never been born at all? Book your tickets in advance to secure your seat at this holiday classic!

What are the long-term effects of having been sent to boarding school? For one a reticence to ever talk about it is pretty common! This structured talk gets boarders reacting with "I thought I was the only one!" and helps the therapists 'see' the experience beyond what is depicted in popular culture. Carefully crafted to give former boarders a way to express their experiences without sounding 'spoit' or 'ungrateful'.

What are the long-term effects of having been sent to boarding school? For one a reticence to ever talk about it is pretty common! This structured talk gets boarders reacting with "I thought I was the only one!" and helps the therapists 'see' the experience beyond what is depicted in popular culture. Carefully crafted to give former boarders a way to express their experiences without sounding 'spoit' or 'ungrateful'.

Welcome to a complete and in-depth JavaScript course. This is an all-in-one package that will take you from the very fundamentals of JavaScript, all the way to building a fully functional typing test app. You will learn modern JavaScript from the very beginning, step-by-step through practical and fun code examples, with the important theory about how JavaScript works behind the scenes.

A light and compassionate guide for parents on the art of creating space in a world where there isn't any and of why it matters. Packed with practical tips for wrangling the chaos and conflicting priorities that come with parenthood, the webinar is aimed at anyone who'd like to regain a little bit of 'me' time in a schedule that revolves around everyone else. Available as a live event and as a recording on request.

Course Description Freelance writing is the practice of writing for money, in its simplest state. Freelance writers produce whatever written text is needed by their clientele, generally at home in their own office, for money. If you want to be freelance writer or want to get the success keys, you are welcome to join Freelance Writing Course. You will gain the skills necessary to thrive in the freelance writing world. Learn the secret self-promotion tactics of a seasoned freelancer quickly. Feel motivated and full of self-belief in a new home based career. You will learn everything you need to know about magazine article and travel writing, ghost writing, genre fiction writing, nonfiction book writing, children's book writing, to effective copy writing, and much more. What's In the Course? Discover why I am the right teacher for you. Indeed, I may be the ONLY writing teacher out there who has actually made a good living from writing. Most teachers either live in dusty classrooms teaching theory, or are so called 'gurus' who have no real world experience and yet spout even more theory from behind a blog or a flashy website. Not me, I'm the real deal. I've been making a living from freelance writing for over 25 years, online and offline - so I know how it's done, how it works, and how to make a shed-load of money doing it. Let me show you the best attributes to develop to make your new career a certainty. Talk to me about your problems within the course and let me help you gain the right mindset, attitude, and motivation. I'll be candid and assist you as much as is humanly possible. Plus, I'll be upfront about the money you can make, which is sometimes a lot more than you'd think! The key to making freelance writing work is to create multiple streams of income, so that you're getting a constant flow of money coming in from all kinds of writing work: magazine articles, travel writing, ghosting writing, editing jobs, writing fiction and nonfiction, getting published by the trade AND/OR self publishing certain things. The trick is to diversify and not rely totally on just one form of income. I'll explain fully how that is done effectively at the beginning of the course. Many new writers don't fully appreciate how to run a lucrative business. Basically writing for a living is a business too - and you need to approach it like one. In one crucial set of videos I explain how to plan and strategize your success and use priorities and measurement of your activities to maximize your earning potential. Plus tips on how to reduce your taxes and properly manage your finances. Writing success is about managing your activities - daily - and responding to feedback. My course ensures you don't get caught in a rut and that you respond quickly to the demands that writing for a living will engender. Included are downloadable activity sheets that will help you identify the best paying jobs. More than any other freelance business, you are a product of your own destiny when it comes to writing. You decide on what you want. You decide what you want to do with your time. You are the master of your universe - and you reap the rewards of true independence. During the course I explain how your mindset is your best friend, your best asset, and your key to true success. It's what is in your heart that matters - and I explain why. After this master class in self management I then go on introduce the concept of Practical Cash Creation. This detailed module explains the reality of writing for a living and what it means, how it can impact your life and those around you, how making money changes your life - and your partner's - all for the good. There are more downloadable income to activity schedules and spreadsheets in these modules to help you chart your progress and track your journey to success. Finally we reach the actual meat and potatoes of the course - actual money making activities explained in detail: how actual cash is generated from a myriad of sources. The information in these videos will literally blow you away. Never in one place have so many secrets been laid bare, especially about an industry normally shrouded in secrecy. Now it's no longer necessary for you to learn the hard way - all by yourself and over a long period of time (years!) because I have done all that FOR YOU. All the information you need is here. All the right tips and tactics that work are ALL HERE. Just for you. Writing for Magazines is traditionally seen as the freelancers main income source and the subject receives its full attention from me. The fact is, magazine articles may only make up a small part of your overall income but everything you learn about pitching for work will help sharpen your freelance writing skills. In this series of lectures I help you with Sample Query letters, assistance choosing topics that can't fail to have an editor salivating and a market listing to die for. Non Fiction Writing is covered in a series of SEVEN videos that show you how to construct sure-fire submissions to publishers on all kinds of books: science, fashion, history, whatever you like. You see the thing is that you don't have to write entire books to get paid to write them. Better to pitch nonfiction ideas to publishers FIRST and then let them commission you to write them. This is how true professionals work - and I show you the exact method by which you can compete and win with ease. Again I include an up to the minute listing of nonfiction publishers who are desperate for new book ideas from you. Writing Genre Fiction for big money is the dream of almost all new authors. But how is this achieved? Look no further. Over EIGHT info packed videos and FOUR full-length e-books, I explain how to write effective romance, thrillers, fantasy, horror, science fiction and cross-genre fiction for the modern marketplace, whether you're targeting traditional publishers or you want to self publish on Amazon. This module alone is worth far more than the super low price I'm asking for this extraordinary course. You won't believe what you get! Writing for Children is another favorite choice among new authors who sense there is much money to be made from spinning short tales for kids. It is true that the children's market is huge and lucrative but, do you really have what it takes to be a winner in this field? This special SEVEN part lecture series will put you on the right track. Compiled with the help of a multi-published children's author, this section alone is super valuable to any writer's career. Includes great instruction on technique and comprehensive market listing of children's book publishers Writing for the Corporate World has always been a great fallback for me. If ever there's a market that's always hungry, it's the business world. But many people misunderstand how most companies go about attracting freelance writers... because mostly they don't. We writers often have to make the first move. This section gives you the foolproof strategy I have always used to get business work. It's quick, easy, and costs nothing - but the pay is out of this world! Learn the one trick I present in this eye-popping SIX part section and you'll always be wealthy! Travel Writing - the dream ticket. What could be more exotic and glamorous? Writing travel articles is a bit like being James Bond without the gun! But what do travel magazines really want? What do travel book publishers need? In this wonderful new section I give you the facts. Everything you need to know about writing compelling articles, plus advice on how to get holiday gigs, and how best to do research on location and take photos that will become your way into the big time! Includes a complete list of travel writing publishers and high paying magazine markets. Becoming a Ghost Writer is about getting it all: money without the hassle of being a touring author. Honestly, if you're looking for sure-fire income, there is never a shortage of people looking for ghost writers. And it's incredibly well paid. Your biggest hurdle is finding the right kind of clients, by which I mean the PAYING ones. Only one in ten ghost writing clients want to pay you - even though they will lie and tell you they'll pay you later, which they often won't. This section is all about using business skills to attract paying clients, how to construct ghost writing contracts and how to do a great job quickly AND get paid UPFRONT. Getting Rich as a Copywriter is an ambition like no other. As we speak it is possible to spend up to $2000 on a copywriting course ALONE. But here, within Secrets of a Freelance Writer, over EIGHT packed lectures, you get every piece of information on copywriting you'll ever need. Don't waste your money on hack copywriters who have to sell their overpriced courses to make their mortgage payments. Find out everything you need to know from me, a freelancer - and a nice guy - who has used advanced copywriting skills to build a million dollar empire over the last decade and a half. Get in the know - and quickly! Self Publishing Online is now a necessary skill for all new writers. You simply can't survive as a credible author these days without having an online presence and a means by which to sell you own books. Many traditional authors are making the switch to digital author simply because the royalties publishers pay are too low. Amazon pays 70% to 90%. Traditional publisher pay 10%. It's easy to see why the majority of new authors now CHOOSE self publishing over the long and often disappointing slog of getting an agent then a literary deal where you'll end up barely able to pay the rent and bills. Learn how to self publish online like a professional and watch the money come rolling in! What are you waiting for? Offline Self-Publishing too is still a valid way of making cash quickly - if you know how to do it properly. There are many pitfalls to vanity publishing and you don't want to do that. But if you're a teacher, a coach, or a speaker then publishing your own book in a limited POD run to can be earning money you would normally be leaving on the table. In this four part section, let me show you the best advice for self publishing offline in this digital age. Includes downloadable resources. Grants and Funding for Writers. Did you know there are individuals, government departments, and corporations who regularly give money to authors, writers and poets? Getting grants and funding can be a useful tool to helping your bank balance and your kudos rating but many artists struggle over where and how to begin with this minefield of possibilities. This special section takes the mystery out of getting grants and applying for art funding. Helping Other Writers is one major key to getting wealthy as an author. As the number of wordsmiths taking themselves seriously these days, the larger the market grows for people who need help, help only YOU can give. You may not have considered this as a market before. You may not have thought yourself good enough. No matter. This unique look at cash creation shows you, over TEN fact filled lectures exactly how to make a great living simply helping other writers to succeed. And it's easy to attract the work and keep getting gigs for as long as you like! Self Promotion is necessary but need not be hard. Many writers don't want to promote themselves and then are overwhelmed by all the possibilities, many of which are a waste of time. Let me show you the best ways to promote yourself - the ones that work - so you can save time and get on with what really matters: the writing. Over this extraordinary FIVE part section - the likes of which you've never seen - I'll give you the lowdown on promotion tactics that make money and make sure you benefit from your new career. In the Conclusion, we look at maintaining a freelance career, which is all about combining self belief and proper business practice with writing. The fact is you don't need to be the best writer in the world to make a living as an author, a copywriter, a ghost writer or even a magazine article writer. Your enthusiasm and your dedication will take you a lot further than your talent. Freelance Writing is a dream job where you are rich, independent and FREE. Come join me. Let me show you how it's done! As well as giving all the information about writing for a living you could ever need, this unique course presents a step-by-step, motivational program for personal writing success, whatever your level of expertise. All you need is your enthusiasm and a willingness to learn and you will begin a new life of independence and freedom within days of taking this fun and insightful study aid. GO FOR IT! Join me now. Introduction to Freelance Writing Am I The Right Teacher For You? You Betcha! FREE 00:01:00 What You Need To Succeed FREE 00:02:00 Your Key is Your Attitude FREE 00:02:00 How Much Money Are We Talking Here? FREE 00:01:00 Creating Multiple Streams of Income The Main Point of This Course 00:02:00 Strategy and Measurement 00:02:00 Setting Your Priorities 00:02:00 Mindset of the Freelancer Mindset 00:02:00 Heart of Gold, Pot of Gold 00:02:00 Acquiring The Very Best Attitude 00:02:00 Practical Cash Creation Practical Cash Creation 00:01:00 The Reality of Writing for a Living 00:02:00 Activity To Income Schedule 00:00:00 Your Daily Writing Activities 00:00:00 Tracking Your income Tracking Your Income ONE 00:02:00 Tracking Your Income TWO 00:01:00 Income Tracking Sheet 00:00:00 Freelancer Spreadsheet Template 00:00:00 Writing For Magazines Writing For Magazines 00:02:00 Choosing Topics For Magazine Articles 00:01:00 Markets for Nonfiction Articles 00:00:00 Sample Magazine Query Letter 00:00:00 Writing Non Fiction For Publication and Sale Writing Non Fiction for Profit ONE 00:02:00 Writing Non Fiction For Profit TWO 00:02:00 Writing Non Fiction For Profit THREE 00:01:00 Writing Non Fiction For Profit FOUR 00:02:00 Writing Non Fiction For Profit FIVE 00:02:00 Writing Non Fiction For Profit SIX 00:02:00 Writing Non Fiction For Profit SEVEN 00:02:00 Writing Genre Fiction For Money and Kudos Introduction to Writing Genre Fiction 00:02:00 Writing Genre Fiction TWO 00:02:00 Writing Genre Fiction THREE - Romance 00:03:00 Writing Genre Fiction FOUR - Thrillers 00:01:00 Writing Genre Fiction FIVE - Science Fiction 00:01:00 Writing Genre Fiction SIX - Horror 00:02:00 Writing Genre Fiction SEVEN - Fantasy 00:01:00 Writing Genre Fiction EIGHT - Cross Genre 00:01:00 Writing For Children Writing for Children ONE 00:01:00 Writing for Children TWO 00:02:00 Writing for Children THREE 00:02:00 Writing for Children FOUR 00:02:00 Writing for Children FIVE 00:02:00 Writing for Children SIX 00:02:00 Writing for Children SEVEN 00:02:00 Marketing Listing of Children Book Publishers 00:00:00 Writing for Corporate Companies Writing for Business ONE 00:01:00 Writing for Business TWO 00:02:00 Writing for Business THREE 00:02:00 Writing for Business FOUR 00:02:00 Writing for Business FIVE 00:02:00 Writing for Business SIX 00:02:00 Travel Writing Travel Writing ONE 00:02:00 Travel Writing TWO 00:02:00 Travel Writing THREE 00:02:00 Travel Writing FOUR 00:02:00 Travel Writing FIVE 00:01:00 Travel Writing SIX 00:01:00 Travel Writing Publishers 00:00:00 Ghost Writing Ghost Writing ONE 00:02:00 Ghost Writing TWO 00:02:00 Ghost Writing THREE 00:02:00 Ghost Writing FOUR 00:01:00 Ghost Writing FIVE 00:02:00 Ghost Writing Resources 00:00:00 The Art of Writing Ad Copy The Art of Writing Copy ONE 00:02:00 The Art of Writing Copy TWO 00:02:00 The Art of Writing Copy THREE 00:02:00 The Art of Writing Copy FOUR 00:02:00 The Art of Writing Copy FIVE 00:02:00 The Art of Writing Copy SIX 00:02:00 The Art of Writing Copy SEVEN 00:02:00 The Art of Writing Copy EIGHT 00:02:00 Self Publishing Online Self Publishing Online ONE 00:02:00 Self Publishing Online TWO 00:02:00 Self Publishing Online THREE 00:01:00 Self Publishing Online FOUR 00:02:00 Self Publishing Online FIVE 00:02:00 Self Publishing Online SIX 00:02:00 Self Publishing Online SEVEN 00:01:00 Self Publishing Offline Offline Publishing Advice ONE 00:02:00 Offline Publishing Advice TWO 00:02:00 Offline Publishing Advice THREE 00:02:00 Offline Publishing Advice FOUR 00:02:00 Offline Publishing Resources 00:00:00 Grants and Funding for Writers Grants and Funding ONE 00:02:00 Grants and Funding TWO 00:01:00 Grants and Funding THREE 00:02:00 Grants Currently Available to Writers 00:00:00 Getting Wealthy by Helping Other Writers Helping Other Writers ONE 00:01:00 Helping Other Writers TWO 00:02:00 Helping Other Writers THREE 00:02:00 Helping Other Writers FOUR 00:02:00 Helping Other Writers FIVE 00:02:00 Helping Other Writers Six 00:01:00 Helping Other Writers SEVEN 00:01:00 Helping Other Writers EIGHT 00:02:00 Helping Other Writers NINE 00:01:00 Helping Other Writers TEN 00:00:00 Self Promotion Self Promotion Advice ONE 00:02:00 Self Promotion Advice TWO 00:01:00 Self Promotion Advice THREE 00:02:00 Self Promotion Advice FOUR 00:01:00 Self Promotion Advice FIVE 00:02:00 Self Belief and Your Career The End of the Course 00:01:00 Self Publishing - AGAIN 00:02:00 Maintaining a Freelance Career 00:02:00 Self Belief 00:02:00 Useful Websites for Self Publishing 00:00:00

An amazing art holiday with cultural visits, food tasting, drawing en plein air... and a complete course to discover the secrets of oil painting.

Follow your dreams by enrolling on the HR, Bookkeeping and Payroll Management course today and develop the experience, skills and knowledge you need to enhance your professional development. HR, Bookkeeping and Payroll Management will help you arm yourself with the qualities you need to work towards your dream job. Study the HR, Bookkeeping and Payroll Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The HR, Bookkeeping and Payroll Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This HR, Bookkeeping and Payroll Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the HR, Bookkeeping and Payroll Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the HR, Bookkeeping and Payroll Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your HR, Bookkeeping and Payroll Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the HR, Bookkeeping and Payroll Management course. The HR, Bookkeeping and Payroll Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The HR, Bookkeeping and Payroll Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the HR, Bookkeeping and Payroll Management when it suits you. Access the HR, Bookkeeping and Payroll Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The HR, Bookkeeping and Payroll Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the HR, Bookkeeping and Payroll Management now and start learning instantly! What You Get Out Of Studying HR, Bookkeeping and Payroll Management With Janets: Receive a digital Certificate upon successful completion of the HR, Bookkeeping and Payroll Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The HR, Bookkeeping and Payroll Management training course is delivered through Janets' online learning platform. Access the HR, Bookkeeping and Payroll Management content from any internet-enabled device whenever or wherever you want to. The HR, Bookkeeping and Payroll Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the HR, Bookkeeping and Payroll Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the HR, Bookkeeping and Payroll Management course. After successfully passing the HR, Bookkeeping and Payroll Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your HR, Bookkeeping and Payroll Management qualification. Certification All students who successfully complete the HR, Bookkeeping and Payroll Management course can instantly download their digital certificate. You can also purchase a hard copy of the HR, Bookkeeping and Payroll Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The HR, Bookkeeping and Payroll Management is ideal for those who already work in this sector or are an aspiring professional. This HR, Bookkeeping and Payroll Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The HR, Bookkeeping and Payroll Management is open to all students and has no formal entry requirements. To study the HR, Bookkeeping and Payroll Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The HR, Bookkeeping and Payroll Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the HR, Bookkeeping and Payroll Management and gain an industry-recognised qualification that will help you excel in finding your ideal job.

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices