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1295 Courses

WSET Level 1 Award in Spirits

By Thames Valley Local Wine School

The WSET Level 1 Award in Spirits (formerly known as the Foundation Certificate) is intended to establish the basic skills and product knowledge required in the service and retail of spirits; it is ideal for preparing a person for their first job in hospitality or retail.

WSET Level 1 Award in Spirits
Delivered In-PersonFlexible Dates
£210

Inventory Management Training

By Online Training Academy

Unlock the secrets to efficient inventory management and transform your business operations with our comprehensive training programme. Imagine mastering the art of balancing stock levels, reducing waste, and maximising profits. Our meticulously crafted modules cover every facet of inventory, from understanding the various types to ensuring pinpoint accuracy in your warehouse. This is your opportunity to learn the strategies and techniques that drive success for industry leaders. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Our engaging and detailed course guides you through the essential elements of inventory management. Discover the crucial roles within the supply chain and the best practices for setting up an efficient warehouse. Learn how to predict demand accurately and streamline your outbound processes. This training is designed to equip you with the knowledge and tools you need to elevate your inventory management skills, ensuring your business runs smoother and more profitably. Dive into this transformative learning experience and see the tangible benefits it can bring to your operations. Course Curriculum Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Learning Outcomes: Understand the fundamental concepts and importance of inventory. Identify and distinguish between different types of inventory. Recognise key players in the inventory management process. Learn to set up an efficient warehouse system. Determine methods for accurately identifying inventory demand. Master techniques for maintaining inventory accuracy and outbound processes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Inventory Management Training 43:33 1: Module 01: What Is Inventory? 07:56 2: Module 02: Types Of Inventory 02:30 3: Module 03: Key Players 06:50 4: Module 04: Setting Up The Warehouse 05:06 5: Module 05: Identifying Demand 08:06 6: Module 06: Maintaining Inventory Accuracy 05:34 7: Module 07: The Outbound Process 06:31 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring warehouse managers and coordinators. Individuals new to inventory management. Business owners managing stock and supplies. Supply chain enthusiasts seeking foundational knowledge. Retail workers aiming to improve stock control. Career path Inventory Manager Warehouse Supervisor Stock Control Analyst Supply Chain Coordinator Logistics Manager Purchasing Agent Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Inventory Management Training
Delivered Online On Demand42 minutes
£12

Enhancing Customer Service Skills

By Online Training Academy

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate from Reed CIQ Approved Customer Service Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Enhancing Customer Service Skills 1:26:04 1: Module 01: Introduction to Customer Service Preview 12:49 2: Module 02: Effective Communication Skills 16:52 3: Module 03: Relationship Building 14:06 4: Module 04: The Right Customer Service Personality 12:12 5: Module 05: Dealing with Customer Complaints 12:22 6: Module 06: Customer Service via Technology 16:43 7: CPD Certificate - Free 01:00 Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enhancing Customer Service Skills
Delivered Online On Demand1 hour 24 minutes
£12

Customer Service Representative Diploma - CPD Accredited

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** Customer Service Representative Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Customer Service Representative Diploma package online with Studyhub through our online learning platform. The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Customer Service Representative Diploma course provides complete 360-degree training on Customer Service Representative Diploma. You'll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course This Customer Service Representative Diploma Bundle consists the following career oriented courses: Course 01: Diploma in Customer Service & Handling Complaints Course 02: Customer Service Manager Training and Front Desk Certification Course 03: Customer Relationship Management Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Phone-Based Customer Service Course 08: Service Helpdesk & Technical Support Course Course 09: Call Centre Training: Excelling in Customer Service and Communication Course 10: Office Skills and Administration Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Ecommerce Management, Branding & Marketing Course 19: Professional Crisis Management Certificate Course 20: Marketing Strategies for Business Course 21: Conflict Resolution Course 22: Conversation Virtually with Anyone Course 23: Line Management Course 24: Workplace Productivity Training Course 25: Decision Making and Critical Thinking Online Course The Customer Service Representative Diploma course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. It has been designed by our Customer Service Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Customer Service Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Service Representative Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Customer Service Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Customer Service Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Customer Service Representative Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Customer Service Representative Diploma lessons One to one assistance from Customer Service Representative Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Customer Service Representative Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Representative Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Service Representative Diploma Requirements To participate in this Customer Service Representative Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Customer Service Representative Diploma Career path You will be able to kickstart your Customer Service Representative Diploma career because this course includes various courses as a bonus. This Customer Service Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Service Representative Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Customer Service Representative Diploma - CPD Accredited
Delivered Online On Demand6 days
£279

Fashion Store Assistant and Personal Shopper Course

By Online Training Academy

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Fashion Store Assistant and Personal Shopper Course 2:17:45 1: Module 01: Career Guidance 09:09 2: Module 02: Understanding Consumer Behaviour and Excelling in Customer Service 29:18 3: Module 03: Communication and Protocol 08:41 4: Module 04: Fashion and Trends 36:37 5: Module 05: How to Make Your Shop a Magnet to Customers 21:19 6: Module 06: Planning Advice 06:25 7: Module 07: Profession of a Personal Shopper as a Profession 24:16 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Fashion Store Assistant and Personal Shopper Course
Delivered Online On Demand3 minutes
£12

Fashion Store Assistant and Personal Shopper Course

By Online Training Academy

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Fashion Store Assistant and Personal Shopper Course 2:17:45 1: Module 01: Career Guidance 09:09 2: Module 02: Understanding Consumer Behaviour and Excelling in Customer Service 29:18 3: Module 03: Communication and Protocol 08:41 4: Module 04: Fashion and Trends 36:37 5: Module 05: How to Make Your Shop a Magnet to Customers 21:19 6: Module 06: Planning Advice 06:25 7: Module 07: Profession of a Personal Shopper as a Profession 24:16 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Fashion Store Assistant and Personal Shopper Course
Delivered Online On Demand2 hours 18 minutes
£12

Level 2 Food Safety - Retail

5.0(5)

By Wimbledon Training Services

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food retail setting.

Level 2 Food Safety - Retail
Delivered Online On Demand
£18

Level 2 Food Safety – Manufacturing-CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved

By BAB Business Group

Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them. Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. Typical environments may include: Pubs, hotels, restaurants; Supermarkets and retail environments; Food and drink manufacturers; Hospitals; Care homes; Schools;

Level 2 Food Safety – Manufacturing-CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved
Delivered Online On Demand
£30

Visual Merchandising

5.0(10)

By Apex Learning

Overview Become a 'secret weapon' in the dynamic retail industry and use your artistic skills to attract customers and make sales. This engaging and comprehensive course presents all the techniques that an accomplished Visual Merchandiser will use to catch the consumer's eye. The Visual Merchandising course provides a masterclass in interior and exterior design work, utilising displays, products, and logos to target a paying audience. You will be taught how to use mannequins and fixtures to draw attention, and then subliminally direct people to the stock and products that you want to highlight. Learn the secrets to shopping success by enrolling now. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment in this Visual Merchandising course. It is available to all students, of all academic backgrounds. Requirements Our Visual Merchandising is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 02:32:00 total length •Module 01: Introduction to Visual Merchandising: 00:16:00 •Module 02: Store Layouts: 00:20:00 •Module 03: Exterior Design: 00:22:00 •Module 04: In-Store Design: 00:19:00 •Module 05: Mannequins in Visual Merchandising: 00:20:00 •Module 06: Display Fixtures: 00:21:00 •Module 07: The Role of a Visual Merchandiser: 00:15:00 •Module 08: Challenges of Modern Visual Merchandising: 00:19:00 •Assignment - Visual Merchandising: 00:00:00

Visual Merchandising
Delivered Online On Demand2 hours 32 minutes
£12

Level 2 Food Safety – Catering CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved

By BAB Business Group

Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them. Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. Typical environments may include: • Pubs, hotels, restaurants; • Supermarkets and retail environments; • Food and drink manufacturers; • Hospitals; • Care homes; • Schools;

Level 2 Food Safety – Catering
CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved
Delivered Online On Demand
£30