679 Courses

Lawful Intercept training course description Packet based networks require a different approach to Lawful Intercept (LI) than that used in circuit switched networks. This course focuses on what Lawful Interception and Data Retention (DR) means to communications service providers in the IP and NGN areas. The course assumes a basic knowledge of IP networking (i.e. DNS, TCP/UDP, IP, RTP) and the building of services on an IP platform (e.g. SIP, SDP, FTP, HTTP). The course first looks at the regulatory context for LI and DR and how this is translated to a practical architecture. What will you learn Recognise the legal and regulatory obligations to provide LI and DR. Identify the components of the handover architecture for each of LI and DR. Identify the preferred location of points of interception and points of retention in the IP network. Map intercepted material to handover protocols. Understand the data mapping defined in the available standards for both LI and DR. Lawful Intercept training course details Who will benefit: Technical and managerial staff needing to implement public networks. Prerequisites: TCP/IP Foundation Duration 1 day Lawful Intercept training course contents What is meant by LI and DR? Review of regulation: Data protection Directive; Data Retention Directive; RIPA. LI architectures Handover and Interception: ETSI standards ES 201 671 and TS 102 232. LI handover protocol IRI and CC handover; correlation; manual interfaces. DR architectures Handover of query results; points of retention. DR query command set Retrieval of retained records. Security concerns Operation privacy; target privacy; storage and transmission integrity. Implementation Identifying PoI and PoR for provided services. LI and DR wrap up Interaction with other services, storage obligations (volume, time, availability).

This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization. Participants Will Learn : Adaptive Solutions for Employee Retention Leadership as a Tool for Retention Fiercely Competitive: How to Attract the Best Talent Out There with DEI Program Details Digitally delivered Optimised for tailored audiences Built for groups of 20+ Led by experienced and certified professionals Delivered in bite-sized, 1- hour sessions Specialised to address issues around inclusivity and equity in the industry Investment Fee: £50,000 25 participants max per 12-week cohort TRAINING FORMAT : 12 - Week Cohorts Delivered in 1-hour sessions Virtually Facilitated Sessions Contents Module 1 : Why Employees Leave Module 2 : Top 3 Reasons and Solutions Module 3 : Leadership and Communication Module 4 : Adaptive Solutions Module 5 : Modern Leadership Theories and Practices Module 6 : Situational Leadership and Behavioral Style Management Module 7 : Characteristics of Optimal Leaders Module 8 : DEI, the Gender Gap, and Cultural Diversity Module 9 : DEI and Gender Gap Resolution as Strategic Advantages Module 10 : Supervisor and Management Solutions Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement Module 12 : Work Flexibility and Remote Work Integrations Netwomen HR & DEI Program One Pager UK

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Gain comprehensive knowledge and practical skills for safe and effective male catheterisation with our course. Learn techniques, considerations, and patient care for addressing urinary retention, bladder dysfunction, and monitoring urinary output.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Oracle Database 12c Admin training course description This Oracle Database 12c Administration course is designed to give the Oracle database administrator practical experience in administering, monitoring, tuning and troubleshooting an Oracle 12c database. Database administrators will gain an understanding of the architecture and processes of the Oracle database server. They will be able to ensure the integrity and availability of a company's data within the Oracle environment. They will be able to monitor the performance of the database, allocate resources with the Resource Manager and Schedule jobs. What will you learn Administer an Oracle database instance. Monitor an Oracle database. Configure the Oracle network environment. Create and manage database storage structures. Manage users, profiles, privileges and roles. Manage undo data and temporary segments. Monitor and resolve lock conflicts. Maintain database security. Implement database auditing. Monitor the performance of the Database. Load and unload data. Use the job scheduler. Configure a database for backup and recovery. Oracle Database 12c Admin training course details Who will benefit: This Oracle Database 12c Administration course is for anyone who needs to administer, monitor and support an Oracle 12c database. Prerequisites: An understanding of relational database concepts and good operating system knowledge. They should have attended the Oracle SQL course or have a good working knowledge of Oracle SQL. Knowledge of the usage of PL/SQL packages is highly recommended. Duration 5 days Oracle Database 12c Admin training course contents Introduction to Oracle database 12c Overview of the Oracle database 12c, Overview of the Oracle Cloud, Relational database concepts, database administration tasks. Oracle Database 12c Architecture Overview of the Oracle database architecture, The Oracle database instance, Oracle Database memory structures, Process architecture and structures, Server and client processes, The Oracle database storage architecture, Connect to the Oracle database instance. Administer a database instance Administrative tools available to a DBA, Use SQL*Plus in Oracle to manage a database instance, Use SQL Developer to manage a database instance, Administer the database using Enterprise Manager (EM), Overview of the Enterprise Manager framework, Access Enterprise Manager Database Express, The Enterprise Manager Database Express Home Page, Enterprise Manager Cloud Control, Initialization parameter files. Configure the Oracle network environment Overview of network configuration, Oracle Net Listener configuration and management, Oracle Net naming methods, Tools for configuring and managing the Oracle network, Using the Net Configuration Assistant, Configure client connections with Net Manager, View listener configuration, Start and stop the Oracle listener, Use TNSPING to test Oracle Net connectivity, Connect to the database, Configure Net Services with Enterprise Manager. Storage Structures Overview of data storage, The database block, Overview of tablespaces and datafiles, Use Enterprise Manager to view the storage structure of the database, Create and alter tablespace commands, Temporary tablespaces, Create and manage datafiles, Use OMF, Drop tablespaces and datafiles. Manage users Predefined database administration accounts, User accounts, Create a user account, User authentication, Change a user's password, Manage a user account, Drop a user account, Monitor user information, Terminate user sessions. Manage profiles and resources Overview of user profiles, Profile resource parameters, Create profile command, Manage passwords with profiles, Control resource usage with profiles, Maintain profiles. Manage privileges Database access, Oracle supplied roles, System and object level privileges, The grant and revoke commands, Create, modify and drop roles, Use predefined roles. Database auditing Overview of database security, Overview of database auditing, Security compliance, Standard auditing, Unified audit trail, Separation of audit responsibilities with the AUDIT_ADMIN and AUDIT_VIEWER roles, Configure the audit trail, Specify audit options. Data concurrency and lock conflicts Levels of locking in Oracle, Methods used to acquire locks, Data concurrency, Possible causes of contention, DML locks, Prevent locking problems, Detect lock contention, Resolve conflicts. Undo management Undo data overview, Monitor and administer undo, Configure undo retention, Switch undo tablespaces, Specify the retention period, Guarantee undo retention, Retention period for flashback queries, View undo space information, Use the undo advisor, Size the undo tablespace, Alter an undo tablespace to a fixed size. Proactive database management Database Maintenance, View the alert log, The Automatic Workload Repository, Statistic levels, The Automatic Database Diagnostic Monitoring, Monitor an Oracle database, Use the Advisors, Set up notification rules/ Performance management Tuning information sources, Performance monitoring, Tuning activities, Performance planning, Instance tuning, Performance tuning methodology, Performance tuning data, Monitoring performance, Managing memory. SQL tuning SQL tuning, The Oracle Optimizer, SQL Plan directives, Adaptive execution plans, SQL Advisors, Automatic SQL Tuning results, Implement automatic tuning recommendations , SQL Tuning Advisor. Moving data Create directory objects , Data Pump architecture, Data Pump data dictionary views, Data Pump interactive mode, Data Pump API, Use Data Pump to export and import data, Overview of SQL Loader, Command line parameters, Record filtering, Control file keywords, Datafiles, SQL Loader data paths, External Tables. Automate tasks with the scheduler Introduction to the Scheduler, Access Rights, Scheduler components and workflow, Create a Job, Job Classes, Use time based, event based schedules, Create an event based schedule. Managing resources with Resource Manager Overview of the Database Resource Manage, Use the Resource Manager, Create Resource Plans, The default maintenance resource manager plan, Create Resource Plan Directives, Allocate resources for Resource Plans. Manage space Overview of space management, Block space management within segments, Segment types, Allocate extents, Allocate space, Row chaining and migration, Create tables without segments. Backup and recovery configuration Oracle backup solutions, Oracle suggested backup strategy, Overview of database backup, restore and recover, Flashback technology, Types of failure ,Instance recovery, Tune instance recovery, The MTTR Advisor, Media failure, Configure a database for recoverability Oracle support The Enterprise Manager Support Workbench, Register for security updates, Work with Oracle Support, My Oracle Support integration, Log Service Requests, Manage patches, Apply a patch

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company