28 Courses

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Office Admin and Receptionist course might help you get there! Expand your expertise with high-quality training - study the Office Admin and Receptionist course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Office Admin and Receptionist online training course. The Office Admin and Receptionist course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Office Admin and Receptionist course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Office Admin and Receptionist training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Office Admin and Receptionist course: ****Office Admin and Receptionist Courses Curriculum**** This Office Admin and Receptionist courses split into 16 different user-friendly course modules, which cover all the major sections of course Skills to provide learners with the appropriate industry knowledge and skills to drive their career to the next level. ***Office Admin and Receptionist Courses*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: How to Get the most of the course Assessment Process Once you have completed all the modules in the Office Admin and Receptionist course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Office Admin and Receptionist course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Office Admin and Receptionist course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a rewarding career as a Medical Receptionist with our comprehensive course. Gain skills in patient management, medical terminology, and office administration.

Overview Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities. The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone.  So, what are you waiting for join today and start learning! Course Preview Learning Outcomes Acquire the core business telephone skills Learn how to properly represent your boss and your organisation Improve your time management and organisation skills Grasp the strategies for effective communication Familiarise yourself with the challenges associated with this role Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Telephone skills Time management Organising Who Should Take this Online Telephone Receptionist Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Telephone Receptionist Course Certification After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as  Personal Secretary Receptionist Office Admin Module 01: Additional Challenges Additional Challenges 00:07:00 Module 02:Communication (I) Communication (I) 00:07:00 Module 03: Communication (II) Communication (II) 00:08:00 Module 04:Core Skills Required Core Skills Required 00:11:00 Module 05:Organizing and Planning (I) Organizing and Planning (I) 00:07:00 Module 06: Organizing and Planning (II) Organizing and Planning (II) 00:07:00 Module 07: Self-Management (I) Self-Management (I) 00:07:00 Module 08: Self-Management (II) Self-Management (II) 00:07:00 Module 9:Time Management (I) Time Management (I) 00:07:00 Module 10:Time Management (II) Time Management (II) 00:08:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Medical Receptionist: Medical Receptionist & Terminology with Medical & Clinical Administration If you want to learn about Medical Receptionist : Medical Receptionist and become an expert in the field, you have arrived at the right place. A medical receptionist & secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical receptionist & secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist training will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical receptionist & secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist : medical receptionist course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Enrol Medical Receptionist: Medical Receptionist today and take the next step towards your personal and professional goals. Courses are included in this Medical Receptionist: Medical Receptionist Bundle Course Course 01: Medical Receptionist & Secretary Course 02: Medical & Clinical Administration Course 03: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Medical Receptionist : medical receptionist course] Medical Receptionist: Medical Receptionist : Medical Receptionist Online Industry Experts Designed this Medical Receptionist: Medical Receptionist course into 13 detailed modules. Assessment Method of Medical Receptionist After completing each module of the Medical Receptionist: Medical Receptionist course, you will find automated MCQ quizzes. Certification of Medical Receptionist After completing the MCQ/Assignment assessment for Medical Receptionist: Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Medical Receptionist : Medical Receptionist This Medical Receptionist : Medical Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist : Medical Receptionist Students who intend to enrol in this Medical Receptionist: Medical Receptionist course must meet the following requirements: Medical Receptionist: Good command of the English language Medical Receptionist: Must be vivacious and self-driven Medical Receptionist: Basic computer knowledge Medical Receptionist: A minimum of 16 years of age is required Career path Medical Receptionist : Medical Receptionist After completing this Medical Receptionist: Medical Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Are you planning to get involved in the multi-billion-dollar hotel industry? Are you planning to be a standout candidate in this vastly competitive field? Our specialised Hotel Receptionist training might assist you in getting there! Increase your knowledge with top-notch instructions, and study Hotel Receptionist to benefit from a well-thought-out, cost-effective training program. This Diploma in Hotel Receptionist Course at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! We intend to help you every step of the way, and our devoted team will be on hand around the clock to address any questions. The learning modules are brief yet in-depth, and they are designed to help you learn as much as you can in the shortest amount of time. Additionally, the Hotel Receptionist Course will get you a CPD-approved certificate and enable you to study wherever and whenever you like. Instead of the other way around, we work to meet your expectations. Accept our offer of learning with the Hotel Receptionist Course, and you might soon be on your way to a high-flying position in a related industry. So enrol in our Hotel Receptionist course to advance your profession and your current knowledge and skills. This Hotel Receptionist course will assist the learners in knowing about A synopsis of the hotel industry. Controlling Front Office Activities Enhancing Communication Skills Systems for Keeping and Filing Records Why Prefer This Hotel Receptionist Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hotel Receptionist course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The course clarifies the fundamental responsibilities of important hotel departments and exposes you to the fundamentals of being a hotel receptionist. It also helps you improve your customer service abilities. With the help of this thorough course, you may fulfil your goals and prepare for your perfect career. Students can complete the in-depth learning experience at their own speed in order to advance their professional growth. *** Course Curriculum *** Here is the curriculum breakdown of the Hotel Receptionist course: Module 01: Introduction to Reception and Receptionist Module 02: An Overview of the Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hotel Receptionist Course at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Receptionist course is well-suited for People who want to learn more about Hotel Receptionist. Employees already working in this profession Students Aspirants looking to work in the Hotel Sector Hospitality Managers Requirements You will not need any prior background or expertise. All you need to take this Hotel Receptionist course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Our Hotel Receptionist course aids the learners to land themselves attractive jobs like Receptionist Hotel porter Hotel room attendant Restaurant manager Hotel manager Depending on your profession, you may receive anything from £15,000 to £22,000 per year in the UK. Certificates Certificate of completion Digital certificate - £10 Diploma in Hotel Receptionist Course at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hotel Receptionist Course at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

This Hotel Receptionist course is for SPANISH Speaking People This Spanish Hotel Receptionist course is perfect for anyone from a Hotel Receptionist to Front Office Supervisors. You will get the overview of the hotel industry learning communication skills, Customer Service, Conflict Management and Filing Systems and Record Keeping to name a few. Moreover, You will be able to handle any situations that come your way with ease. According to Reed a Hotel Receptionist can earn upto £24,000 in a year depending on experience, location and other factors. So what are you waiting for enrol now and take this Hotel Receptionist course as a guide to perfectly execute the role of a Hotel Receptionist. Translated in Spanish: Este curso de espa��ol para recepcionista de hotel es perfecto para cualquier persona, desde recepcionista de hotel hasta supervisores de recepci��n. Obtendr�� una descripci��n general de la industria hotelera aprendiendo habilidades de comunicaci��n, servicio al cliente, gesti��n de conflictos y sistemas de archivo y mantenimiento de registros, por nombrar algunos. Adem��s, podr�� manejar cualquier situaci��n que se le presente con facilidad. Seg��n Reed, un recepcionista de hotel puede ganar hasta £24.000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. Entonces, ��qu�� esperas para inscribirte ahora y realizar este curso de Recepcionista de Hotel como gu��a para ejecutar a la perfecci��n el rol de Recepcionista de Hotel? Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Hotel Receptionist (In Spanish) Module 01: Panorama general de la industria hotelera Module 02: Gesti��n of Frente Oficina de Operaciones Module 03: Habilidades de comunicaci��n Module 04: Servicio al cliente Module 05: Habilidades de un administrador eficaz Module 06: Gesti��n de conflictos Module 07: Gesti��n del tiempo Module 08: Habilidades organizativas Module 09: T��cnicas de negociaci��n Module 10: Habilidades telef��nicas comerciales Module 11: Sistemas de archivo y mantenimiento de registros Learning Outcomes: Understand hotel industry dynamics, roles, and responsibilities. Execute front office operations efficiently with effective management techniques. Enhance communication skills for effective guest interaction and team collaboration. Provide exceptional customer service catering to diverse guest needs. Apply managerial skills in handling staff, tasks, and daily operations. Resolve conflicts, manage time, organize tasks, and negotiate effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Receptionist (In Spanish) 2:27:28 1: Module 01: Panorama general de la industria hotelera 09:47 2: Module 02: Gesti��n of Frente Oficina de Operaciones 10:45 3: Module 03: Habilidades de comunicaci��n 16:51 4: Module 04: Servicio al cliente 10:25 5: Module 05: Habilidades de un administrador eficaz 09:59 6: Module 06: Gesti��n de conflictos 07:42 7: Module 07: Gesti��n del tiempo 24:19 8: Module 08: Habilidades organizativas 17:55 9: Module 09: T��cnicas de negociaci��n 09:53 10: Module 10: Habilidades telef��nicas comerciales 11:21 11: Module 11: Sistemas de archivo y mantenimiento de registros 17:31 12: CPD Certificate - Free 01:00 Who is this course for? This Hotel Receptionist (In Spanish) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Receptionist (In Spanish). Moreover, this course is ideal for: Individuals seeking entry-level positions in hotel receptionist roles. Those aiming to develop foundational skills in hospitality management. Students pursuing careers in the hospitality and tourism sectors. Professionals looking to enhance their customer service and managerial abilities. Anyone interested in a career at the frontline of hospitality services. Requirements There are no requirements needed to enrol into this Hotel Receptionist (In Spanish) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Receptionist (In Spanish) course. Career path After finishing this Hotel Receptionist (In Spanish) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Receptionist (In Spanish) are: Hotel Receptionist Front Desk Agent Guest Service Associate Concierge Reservation Agent Front Office Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.