103 Courses

Customer Service : KYC & CDD for CRM & Sales Compliance Course

By One Education

Customer Service : KYC & CDD for CRM & Sales Compliance Course
Delivered Online On Demand3 weeks
£21

Customer Service : KYC & CDD for CRM & Sales Compliance Course

By One Education

Customer Service : KYC & CDD for CRM & Sales Compliance Course
Delivered Online On Demand3 weeks
£21

KYC and CDD for Enhancing Efficiency and Security Course

By Training Express

KYC and CDD for Enhancing Efficiency and Security Course
Delivered Online On Demand
£12

Certificate in KYC and Customer Due Diligence

By The Association of Governance, Risk & Compliance

Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process.

Certificate in KYC and Customer Due Diligence
Delivered Online On Demand1 hour
£625.41

Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

By NextGen Learning

Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma
Delivered Online On Demand4 days
£12

Customer Service, KYC, CDD & CRM Training - CPD Certified Course

By One Education

Customer Service, KYC, CDD & CRM Training - CPD Certified Course
Delivered Online On Demand19 hours
£41

Certificate in Know Your Client (KYC) & Customers Due Diligence (CDD) | Level 3 Course

By Training Express

Certificate in Know Your Client (KYC) & Customers Due Diligence (CDD) | Level 3 Course
Delivered Online On Demand
£12

Introduction to Know Your Client (KYC) and Customer Due Diligence (CDD)

5.0(4)

By LGCA | London Governance and Compliance Academy

Introduction to Know Your Client (KYC) and Customer Due Diligence (CDD)
Delivered Online On Demand
£60

Anti-Money Laundering (AML) Training For Fee Earners Course

By DG Legal

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017. This course will cover the following to assist fee earners in the application of AML in their casework. How to comply with your obligations and stay compliant Written CRA & MRA Client Booms Risks – what to consider? PCPs – CDD &EDD POCA / TA SOF and SOW On going monitoring Reporting to MLRO/MLCO Tipping off Target Audience The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Anti-Money Laundering (AML) Training For Fee Earners Course
Delivered OnlineJoin Waitlist
£99 to £119

Anti-Money Laundering (AML) Training For Support Staff Course

By DG Legal

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action.  As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance. This course will cover the following to assist support staff in understanding the fundamental aspects of AML. The basics of what AML is In scope / not in scope work for AML POCA / TA PCPs - CDD & EDD Clients Risks – what could raise a risk? Reporting to the MLRO / MLCO Tipping off Target Audience The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Anti-Money Laundering (AML) Training For Support Staff Course
Delivered OnlineJoin Waitlist
£99 to £119