30964 Courses

🌟 Unlock Your Full Potential with the Energetic Wellness Certification Course! 🌟 Transform your life and the lives of others with our groundbreaking Energetic Wellness Certification course. Discover the power within you to heal and thrive, while gaining the knowledge and skills to guide others on their journey to vibrant well-being.   🌈 Why Energetic Wellness? In a world filled with stress and challenges, it's time to tap into the incredible energy that surrounds us. Energetic Wellness is the key to unlocking your body's natural ability to heal and flourish. This certification course will empower you to harness the transformative energy that promotes balance, resilience, and radiant health.   🌐 What You'll Learn: ✨ Foundations of Energy Healing: Delve into the principles of energy anatomy, chakras, and meridians to understand the subtle forces that influence our physical, mental, and emotional well-being. ✨ Practical Techniques: Learn hands-on techniques for energy healing, meditation, and mindfulness to cultivate a powerful and positive energy flow in yourself and others. ✨ Holistic Health Integration: Explore the connection between energetic wellness and overall health, bridging the gap between traditional and alternative medicine. ✨ Client-Centered Approaches: Develop the skills to create personalized energetic wellness plans for individuals, guiding them toward a harmonious and balanced life.   💡 What Sets Our Course Apart: 🚀 Comprehensive Curriculum: Our expertly crafted curriculum covers a wide range of topics, ensuring you gain a deep understanding of energetic wellness from both theoretical and practical perspectives. 🚀 Interactive Learning: Engage in hands-on exercises, case studies, and live demonstrations that enhance your learning experience and provide real-world application. 🚀 Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community of like-minded individuals passionate about energetic wellness. 🚀 Certification and Credibility: Upon completion, receive a globally recognized Energetic Wellness Certification, solidifying your expertise in the field.   🌟 Invest in Yourself and Others! Embark on a journey of self-discovery and transformation. Join the Energetic Wellness Certification course and become a beacon of light, guiding others toward a life filled with vitality, balance, and joy.   🔥 Don't miss this opportunity to revolutionize your life and the lives of those around you. Enroll now and become a certified Energetic Wellness Practitioner! 🔥 Course Curriculum Introduction to Emotional Freedom Technique (EFT) Opening Video - EFT 00:00 Introduction to Emotions 00:00 Emotional and Psychological Trauma 00:00 Foundations of EFT The Mind-Body Relationship 00:00 Dual Awareness 00:00 Window of Tolerance 00:00 How EFT Works 00:00 Meridian Pathways and Flow 00:00 Practical EFT The SUD and VOC Scales 00:00

🌟 Unlock Profound Healing with 'Advanced Training in EMDR Healing Techniques' 🌟 Are you ready to elevate your skills in EMDR therapy and make a lasting impact on your clients' lives? Introducing our comprehensive online course: Advanced Training in EMDR Healing Techniques.   🚀 Course Highlights: 1️⃣ Basics of EMDR Therapy: Lay the foundation for mastery. Dive deep into the principles and theories that underpin EMDR therapy, empowering you with a solid understanding of its core concepts. 2️⃣ EMDR Therapy Self-Soothing Exercises: Discover powerful self-soothing techniques to enhance your clients' resilience. Equip yourself with a toolbox of exercises designed to foster a sense of calm and stability during the therapeutic process. 3️⃣ Step by Step EMDR Therapy: Navigate the intricacies of EMDR therapy with confidence. Our step-by-step guide will walk you through the entire process, from client assessment to the successful completion of a session. 4️⃣ EMDR for PTSD: Uncover advanced techniques specifically tailored for addressing post-traumatic stress disorder. Learn how to effectively apply EMDR therapy to help your clients break free from the grips of trauma and reclaim their lives.   🌐 Why Choose Advanced Training in EMDR Healing Techniques? ✨ Expert Guidance: Led by seasoned professionals with extensive experience in EMDR therapy, this course offers insights and techniques honed through years of successful practice. ✨ Interactive Learning: Engage in dynamic learning experiences through case studies, role-playing, and interactive discussions. Apply theoretical knowledge in practical scenarios to reinforce your understanding. ✨ Flexible Learning: Access the course from the comfort of your home or office. Our online platform allows you to learn at your own pace, fitting seamlessly into your busy schedule. ✨ Certification: Upon completion, receive a prestigious certification that validates your expertise in advanced EMDR healing techniques, enhancing your professional credentials.   🎓 Who Should Enroll? This course is perfect for licensed therapists, counselors, and mental health professionals seeking to deepen their proficiency in EMDR therapy. Whether you're a seasoned practitioner or new to the field, this course will empower you to elevate your practice and make a lasting impact.   🌈 Invest in Your Professional Growth Today! Ready to embark on a transformative journey in EMDR therapy? Join the Advanced Training in EMDR Healing Techniques and empower yourself to guide your clients toward profound healing. Enroll now and unlock the keys to advanced EMDR mastery. Your clients deserve the best-be the therapist they need. 🌟 Course Curriculum Basics of EMDR Therapy Opening Video - EMDR 00:00 Introduction to EMDR Therapy Video 00:00 Introduction to Emotional and Psychological Trauma 00:00 Dual Awareness 00:00 Window of Tolerance 00:00 EMDR Therapy Self-Soothing Exercises EMDR Safe Place or Calm Place Exercise 00:00 EMDR Container Exercise 00:00 EMDR Resource Figures Creation Exercise 00:00 EMDR Butterfly Hug Exercise 00:00 Step by Step EMDR Therapy Eight-Phase Approach of EMDR 00:00 Step by Step EMDR Therapy 00:00 EMDR for PTSD EMDR for PTSD 00:00

🌟 Unlock Your Leadership Potential! 🌟   Ready to take your leadership skills to the next level? Introducing our comprehensive online course: 'Leadership Foundations: Mastering the Art of Effective Leadership'.   🚀 Elevate Your Leadership Journey: Whether you're a seasoned professional or just starting your leadership path, this course is tailored to equip you with the essential tools and strategies to become an exceptional leader.   🔑 What You'll Gain: Proven Leadership Techniques: Learn from industry experts and gain insights into effective leadership methodologies. Communication Mastery: Master the art of impactful communication to inspire and influence your team effortlessly. Conflict Resolution Skills: Acquire techniques to navigate and resolve conflicts within your team, fostering a harmonious work environment. Strategic Decision-Making: Develop a strategic mindset and make informed decisions that drive success. Motivational Leadership: Discover ways to motivate and empower your team, boosting productivity and morale.   🎓 Course Highlights: Engaging Content: Access easy-to-follow modules, rich with practical examples and real-life case studies. Interactive Learning: Engage in discussions, group activities, and quizzes to reinforce your learning. Expert Guidance: Benefit from insights shared by seasoned leaders and industry professionals.   🌐 Join Our Community of Leaders: Network and collaborate with like-minded individuals, sharing experiences and learning from each other's leadership journeys.   💡 Who Is This Course For? This course caters to aspiring leaders, managers, entrepreneurs, and anyone eager to refine their leadership skills to excel in their professional sphere.   📈 Invest in Your Leadership Growth: Your investment in this course isn't just an expense; it's an investment in your future success as a leader. Ready to become the leader you've always aspired to be? Enroll now in 'Leadership Foundations: Mastering the Art of Effective Leadership' and pave the way for your journey towards exceptional leadership!   👉 Limited Time Offer: Enroll today to take advantage of our special launch discount!   Don't miss this opportunity! Join the ranks of extraordinary leaders NOW! 🌟 Course Curriculum Be a Great Leader From The Start What To Expect & About Me 00:00 Well Done 00:00 It-s A Different Job 00:00 You're Scared_ Good!_x264 00:00 The Manager Mindset 00:00 Set Expectations 00:00 Get Learning Leadership 00:00 What Is Culture 00:00 Culture of Fairness 00:00 People Are Crazy 00:00 Mastering One To One Meetings 00:00 Me_ A Psychologist 00:00 Emotional Intelligence 00:00 Mastering Performance Evaluations 00:00 Welcoming New Starters 00:00 How To Hire A Diverse Workforce 00:00 Get The Basics Right Every Time 00:00 Conclusion 00:00

Planning a meal plan can be quite frustrating especially when you are beginning your diet. If you are having the same problem, this Free course will help you to learn how to create your own personalized diet plan by the end of this program. This course aims to overcome all the challenges that come with planning a nutritious diet, by introducing a tested method creating your own Organized System for Meal Planning for Any Diet designed by 2 skilled Organizers who are within the trade for over half-dozen years! There are many benefits to developing a meal plan. It will help you lead a healthier and relaxed life, especially in our fast-paced society. Meal Planning For Any Diet is a course contains over 1.5 hours of content. It's designed for anyone, notwithstanding expertise level. Sing Up now! and be your own nutritionist. What you'll learn Maintain a clutter free kitchen and eating area. Build a weekly meal plan including breakfast, lunch, and dinner. Feel confident that they are eating what they want, but not feeling restricted. Stay within a food budget. Requirements Basic understanding of the kinds of food that you like to eat. No tools are required. An open mind to changing your current behaviour and routines. Meet Your Instructors Introduction 00:02:00 Common Frustrations 00:05:00 Samantha's Reasons for Meal Planning 00:04:00 Emilio's Reasons for Meal Planning 00:04:00 Overview and Getting Started Overview and Getting Started 00:02:00 Step ONE Understand Yourself 00:03:00 Is Your Kitchen Ready 00:12:00 Step TWO Inventory Tools 00:03:00 Step THREE Favourite Meals + Basic Plan 00:05:00 Step FOUR Inventory Food + Grocery List 00:03:00 Step FIVE Sourcing Food + Budget 00:13:00 Step SIX Food Preparation 00:04:00 Step SEVEN Storing Food 00:07:00 Step EIGHT Maintaining the System 00:04:00 Step NINE Enjoy Your Food 00:06:00 Examples and Strategies Food To Go 00:02:00 Kitchen Tour 00:05:00 Decluttering a Professional Organizer's Kitchen 00:16:00 Our Meal Plan 00:08:00 Pre Cooking for the Week 00:04:00 Preparing Fruit for the Week 00:06:00 Sourcing Food at the Grocery Store 00:03:00 Sourcing Food at the Farmer's Market 00:03:00

Description: This Certified Security Sentinel (CSS) - Complete Video Course covers everything you need to know about becoming a Certified Security Sentinel. You will learn about basic security, user help awareness, implementing countermeasures, using the Internet at work, accessing the company's network through your assigned computer, accessing the corporate network remotely, social engineering, understanding and manipulating our target, and researching our target. This course will help you to become a Certified Security Sentinel. You will fully understand the security threats that attack daily and countermeasures associated with these attacks. You will also have the knowledge of how attacks are performed, how to identify an attack, and how to secure information, but possess the valuable skill sets of how to train others on security as well. You will be a strong asset in any companies' security program by understanding what can happen and knowing what to look for. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Security Sentinel (CSS) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Security Sentinel (CSS) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Basic Security Basic Security FREE 00:17:00 User Awareness User Awareness 00:27:00 Implementing Countermeasures Implementing Countermeasures 00:09:00 Certified Security Sentinel Certified Security Sentinel 00:16:00 Using the Internet at Work Using the Internet at Work 00:23:00 Accessing the Company's Network Through Your Assigned Computer Accessing the Company's Network Through Your Assigned Computer 00:19:00 Accessing the Corporate Network Remotely Accessing the Corporate Network Remotely 00:09:00 Social Engineering Social Engineering 00:13:00 Understanding and Manipulating our Target Understanding and Manipulating our Target 00:16:00 Researching Our Target Researching Our Target 00:11:00 Mock Exam Mock Exam- Certified Security Sentinel (CSS) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Security Sentinel (CSS) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The comprehensive IPSEC VPN Tunnel with MikroTik has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the IPSEC VPN Tunnel with MikroTik today, and learn from the very best the industry has to offer! This best selling IPSEC VPN Tunnel with MikroTik has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth IPSEC VPN Tunnel with MikroTik is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The IPSEC VPN Tunnel with MikroTik is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. The IPSEC VPN Tunnel with MikroTik is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the IPSEC VPN Tunnel with MikroTik, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the IPSEC VPN Tunnel with MikroTik will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the IPSEC VPN Tunnel with MikroTik to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

What Will I Learn? Identify how metabolism affects the body in terms of weight loss. Choose foods that will increase metabolism and/or help with weight loss Understand which exercise will burn the most fat! Correct habits that are slowing your metabolic rate Have a decreased risk of cancer, heart disease, depression, diabetes, and other diet and lifestyle Requirements Have a doctor on board to assist you with diet and exercise changes. Description Losing weight can be one of the hardest things you do in your life, but it doesn't have to be. If you're hoping to lose weight, understanding your metabolism can help. 'Metabolism' is really a catch-all word for the different processes going on in the body. Trying to boost your metabolism probably won't lead to weight loss, at least not to the degree that changing your diet and lifestyle habits will. The Weight Loss and Metabolism Increasing Certificate Course is designed to help you lose weight by integrating simple and effective habits into your daily routine, and know how metabolism affects the body in terms of weight loss, and more. Who is the target audience? Take this course if you are ready to make long-term changes for weight loss & weight control. Do not take this course if you are looking for a temporary fix. Take this course if you are a life coach and want to add tools to help others. The Science & Methodology of Metabolism & Weight Loss Introduction - What is Metabolism and Metabolic Rate FREE 00:06:00 The Science Behind Metabolism and Weight loss FREE 00:05:00 How to Create a Diet Without Dieting FREE 00:07:00 The STEPS to Creating a Metabolic Diet Step 1 - Creating a Metabolic Diet: BMI, BMR & Calories 00:07:00 Step 2 - Creating a Metabolic Diet: Basic Nutrition 00:09:00 Step 3 - Creating a Metabolic Diet: Foods to Avoid 00:04:00 Step 4 - Creating a Metabolic Diet: Water 00:04:00 Step 5 - Creating a Metabolic Diet: Fiber 00:03:00 Step 6 - Creating a Metabolic Diet: Protein 00:03:00 Step 7 - Creating a Metabolic Diet: Carbohydrates 00:05:00 Step 8 - Creating a Metabolic Diet: Omega 3's & Other Fats 00:03:00 Step 9 - Creating a Metabolic Diet: Spicy Foods 00:03:00 Step 10 - Creating a Metabolic Diet: Crunch & Texture 00:02:00 The KEYS to Increasing Metabolism BEYOND Diet! Increase Metabolism with Exercise 00:04:00 How Muscle Mass & Body Fat Affects Metabolism 00:03:00 What about Hormones, The Environment & Stres 00:04:00 How to Keep Motivated & Other Tips 00:03:00 Recording A Wellness Diary 00:01:00 Using this Course to Help Clients! Using metabolic rate diets as a wellness coach 00:03:00 How to run a metabolic rate program 00:04:00 Summary 00:02:00 Increase Metabolism & Lose Weight Naturally-Handouts Increase Metabolism & Lose Weight Naturally-Handouts 00:00:00

Enjoy working with young people? Are you interested in children's mental, emotional, and physical growth in various settings through a profession in child development? If so, then this course is the perfect match for you. The domain of child development is expanding, and there are opportunities in teaching, clinical work, research, and professional development. This course provides an overview of child development by examining the scope and stages of development, exploring the areas of physical, cognitive, and emotional growth, and delving into influential theories such as Erikson's theory. Additionally, the course focuses on the social and emotional development of children and the factors that contribute to their developing personality and intellectual abilities.. Learning Outcome By the end of the course, the learners will have an understanding of: The theories and concepts of child development The stages and scope of child development The different areas of child development including physical, cognitive, and socio-emotional development Erikson's theory of psychosocial development and its application to child development The significance of social and emotional development in children The influence of personality and intellectual development on children's overall development. Along with the Child Development course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Those with aspirations in the field of child development should take the course. By the end of the course, you will have acquired the foundational knowledge and abilities necessary to become an expert in Child Development. As the course proceeds, we will cover more sophisticated concepts in child development, but we will begin with the fundamentals. Since this is a child development course, each lesson is straightforward. Therefore, by finishing the Child Development course, distinguish yourself in the job market. Curriculum Breakdown of the Child Development and Teaching Assistant Course Module 01: Understanding Child Development Module 02: The Scope and Stages of Child Development Module 03: The Areas of Child Development Module 04: Erikson's Theory of Child Development Module 05: Social and Emotional Development Module 06: Personality and Intellectual Development of Children CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for people who sincerely desire to see children succeed. For example, you feel the pull to work for the good of children, ensuring they have a place to live and learn and be protected from harm. One of the most satisfying professions is working with children. There are a lot of openings in the fields of teaching, social work, and child care, all of which can help you follow your passions and feel more at home in the world. Requirements To enrol in this Child Development course, all you need is a basic understanding of the English Language and an internet connection. Career path You will be prepared for a wide range of opportunities after completing our Child Development course. There are several job paths available to you. Teaching Assistant: £17,000 to £24,000 per year Nursery Worker: £16,000 to £20,000 per year Early Years Educator: £18,000 to £26,000 per year Childcare Coordinator: £20,000 to £28,000 per year Child Development Specialist: £24,000 to £32,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Understanding dyslexia is not just about recognising letters that dance on a page—it’s about appreciating the unique ways people think and process information. This Dyslexia Training Course delves into the essential knowledge needed to support individuals with dyslexia effectively. Designed with clarity and purpose, the course provides valuable insights into common challenges faced by dyslexic learners, along with strategies to create a supportive and encouraging environment. Whether you’re an educator, employer, or simply keen to broaden your awareness, this course equips you with the understanding to recognise dyslexia’s impact without overwhelming jargon or unnecessary complexity. With a well-balanced blend of research-backed information and thoughtful guidance, it’s an engaging journey that will leave you better prepared to foster confident communication and smoother learning experiences. No need to fret—this course fits perfectly into your schedule, requiring only your dedication and curiosity. Why People Enrol this course From One Education: Receive an Endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course Course Curriculum Section A- Autism Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches to Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Section B- Dyslexia Module 1. Introduction to Dyslexia Dyslexia Symptoms Types Module 2: Dyslexia and Learning Difficulties Specific Learning Difficulties Dyspraxia, or Developmental Coordination Disorder Dysgraphia Module 3: Dyslexia in the School Writing and Spelling Speaking and Listening Mathematics and Science Module 4: Cognitive Approaches in Dyslexia Cognitive Behaviour Therapy (CBT) Approaches and Programmes Used by Specialists Structured Cumulative Approaches Module 5: Law for Dyslexia How the Law Protects Disabled People UK Laws Dedicated to Protect Dyslexic People How These Laws Apply at Schools How is this course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 Certification from One Education After successfully completing this course, you will qualify for the certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Online Training is ideal for People looking to kickstart their career in helping people Anyone looking to learn all about autism and dyslexia Students Requirements There are no specific prerequisites to enrol in this online training. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. Career path Compliance Officer - £35,000-£70,000 per annum Risk Manager - £40,000-£80,000 per annum Legal Compliance Consultant - £40,000-£70,000 per annum Financial Crimes Investigator - £30,000-£60,000 per annum Anti-Money Laundering Analyst - £25,000-£40,000 per annum Regulatory Affairs Manager - £50,000-£80,000 per annum

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning