37626 Courses

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 4 Teaching Assistant – QLS Endorsed Course is designed for individuals seeking to expand their role in supporting teachers within various educational settings. Through a flexible, online learning experience, you’ll gain in-depth knowledge of classroom management, supporting pupils with diverse learning needs, and assisting in the development of lesson plans. Whether you’re looking to enhance your current skills or considering a future in educational support, this course provides a solid foundation to help you flourish in your career. This course covers essential topics like effective communication with students and teachers, understanding child development, and how to maintain a productive learning environment. With a focus on the theoretical aspects of education, you will develop the tools to make a meaningful impact in schools, nurseries, and other educational institutions. The course is designed to ensure that you can contribute confidently to supporting student success and managing classroom dynamics. Ideal for those looking to make a difference, this course sets you on the path to a rewarding role in education, offering the flexibility to study at your own pace, without the need for classroom attendance "Teaching Assistant - QLS Endorsed Bundle." Teaching Assistant - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Teaching Assistant at QLS Level 4 Course 02: Certificate in SEN Teaching Assistant at QLS Level 3 Course 03: Diploma in Phonics Teaching at QLS Level 5 Course 04: Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3 Course 05: Diploma in Sports Coaching at QLS Level 5 Course 06: Certificate in ADHD Awareness at QLS Level 3 Course 07: Diploma in Psychology at QLS Level 4 Course 08: Diploma in Art Therapy at QLS Level 4 Course 09: Diploma in Life Coaching at QLS Level 5 Course 10: Diploma in Career Coaching at QLS Level 5 Learning Outcomes Support diverse learners through specialised teaching strategies. Master effective coaching techniques for educational success. Apply cognitive behavioural therapy principles in real-world scenarios. Demonstrate proficiency in sports coaching at an advanced level. Recognise and respond to the unique needs of individuals with ADHD. Understand fundamental principles of psychology and its application. Utilise art therapy for emotional expression and well-being. Provide impactful life coaching grounded in psychological principles. Guide individuals through strategic career planning and decision-making. Apply SEN teaching techniques for inclusive educational environment Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Picture this: a dynamic blend of knowledge, hands-on skills, and a dash of enthusiasm, all wrapped up in a comprehensive package designed to elevate your role as a Teaching Assistant. Immerse yourself in a diverse range of courses designed to elevate your expertise and broaden your skill set. Dive into the art of supporting learners with a comprehensive Diploma in Teaching Assistant , diving into the intricacies of Special Educational Needs with a Certificate in SEN Teaching Assistant. Hone your phonics teaching skills, and gain valuable insights into cognitive behavioural therapy with a Certificate. Elevate your impact in sports coaching with a Diploma, and deepen your understanding of ADHD awareness with a Certificate. Explore the realms of psychology, art therapy, life coaching, and career coaching through specialised diplomas. This comprehensive bundle is crafted to empower you with knowledge and proficiency, opening doors to new possibilities in the dynamic field of education and support. Develop a nuanced understanding of diverse learning needs, master the art of effective coaching, and gain insights into psychological principles. Enhance your skills in providing specialised assistance to learners with unique requirements. Navigate the intricacies of cognitive behavioural therapy and ADHD awareness, equipping yourself with valuable insights for holistic support. Dive into the psychology of human behaviour, harness the therapeutic power of art, and unlock the keys to effective life and career coaching. This bundle is tailored for individuals seeking a comprehensive education support foundation and a deeper understanding of behavioural and psychological dynamics within the educational landscape. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Teaching Assistants Educational Support Professionals Coaches and Sports Enthusiasts Individuals Interested in Psychology Aspiring Art Therapists Life and Career Coaches in Training Those Passionate About Special Educational Needs Professionals Seeking a Holistic Educational Support Skill Set Career path Teaching Assistant SEN Teaching Assistant Sports Coach ADHD Support Specialist Psychology Research Assistant Career Guidance Counsellor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Kickstart your career with this Salesforce Platform App Builder Certification program. Salesforce skills are in high demand, and you can learn the core concepts of online application development using Salesforce App Builder and Force.com Platform Fundamentals.

Our Online A-Level Economics Course aims to provide you with an understanding of the economic and social environment. Through studying this course, you will learn about a wide-range of microeconomic and macroeconomic theories and principles. You will also learn to think like an economist, using an enquiring, critical and thoughtful approach in your study. The same A-Level qualification you'd get in school or college Unlimited 1:1 support from your Economics tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this A-Level course. This course will teach you the Edexcel A-Level Economics syllabus (9EC0). You'll study 4 units: Introduction To Markets and Market Failure The UK Economy - Performance And Policies Business Behaviour and The Labour Market A Global Perspective For a full breakdown of course content, download the A-Level Economics Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel A-Level Economics exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 9EC0 01 - 2 hour exam Paper 2 9EC0 02 - 2 hour exam Paper 3 9EC0 03 - 2 hour exam We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit & A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice. Booking deadlines are 5-8 months prior to the exam date. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. The unique skills that you will acquire during your CloudLearn A-Level Economics FT 2015 Course will prepare you for further learning opportunities and a variety of career choices. You will develop your interpretative and problem solving skills, whilst learning how to be an innovative and adaptable thinker, by applying new knowledge to current issues in a wide-range of contexts. Through analysis of market failure and government intervention, you will learn to think critically about economic, social and political issues, as well as develop your executive function and decision making skills. Furthermore, as our analysis of markets, consumers and government intervention draws on local, national and global contexts, you will learn about the importance of open-mindedness, social responsibility, ethics and leadership. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in the economic and social environment. Therefore, your CloudLearn A-Level Economics FT 2015 Course focuses on improving your skill-set so that you are equipped to prosper in any learning environment or career-path.

***24 Hour Limited Time Flash Sale*** Animal Psychology, Diet and Nutrition & Animal Science 3 QLS Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash the Secrets of Animal Psychology, Diet and Nutrition, and Animal Science with Our Comprehensive Course Bundle! Are you passionate about understanding and caring for animals? Look no further! Introducing our exclusive bundle of 8 courses designed to immerse you in the captivating worlds of Animal Psychology, Diet and Nutrition, and Animal Science. With a combination of three QLS-endorsed courses and five CPD QS accredited programs, this bundle is your ticket to a deeper understanding of our furry friends. At the core of this bundle are three prestigious QLS-endorsed courses: Animal Psychology, Diet and Nutrition for Animals, and Zoology & Animal Science. By enrolling in this bundle, you'll gain access to these top-tier courses recognized by the Quality Licence Scheme. Upon completion, you'll receive hardcopy certificates, a tangible symbol of your dedication and expertise in these fields. In addition to the QLS-endorsed courses, our bundle features five relevant CPD QS accredited programs that further expand your knowledge and skills. From Wildlife Rescue and Rehabilitation to Animal Behaviour, Horse Care - Equine Psychology, Dog Care and Grooming, and Pet First Aid, these courses delve into crucial topics that complement and enhance your understanding of animal care. This bundle is ideal for animal lovers, aspiring professionals, and individuals seeking to deepen their understanding of animal psychology, diet and nutrition, and animal science. Whether you're a pet owner, animal care professional, or simply passionate about animal welfare, this bundle will equip you with the knowledge and insights needed to make a positive impact in the lives of animals. Key Features of the Animal Psychology, Diet and Nutrition & Animal Science Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Animal Psychology, Diet and Nutrition & Animal Science bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Animal Psychology QLS Course 02: Diet and Nutrition for Animals QLS Course 03: Zoology & Animal Science 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Wildlife Rescue and Rehabilitation Course 02: Animal Behaviour Course 03: Horse Care - Equine Psychology Course 04: Dog Care and Grooming Course 05: Pet First Aid In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Animal Psychology, Diet and Nutrition & Animal Science courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Unlock the secrets of Animal Psychology, Diet and Nutrition, and Animal Science. Enrol in our bundle today and embark on a transformative learning journey that will strengthen your bond with our animal companions. Learning Outcomes: By completing this Animal Psychology, Diet and Nutrition & Animal Science bundle, you will: Gain a comprehensive understanding of animal psychology and behaviour, enabling you to better understand and interact with animals. Acquire knowledge of the dietary requirements and nutritional needs of animals, ensuring their overall health and well-being. Explore the principles of zoology and animal science, deepening your understanding of the animal kingdom and its diverse species. Develop the skills necessary for wildlife rescue and rehabilitation, promoting the care and conservation of endangered species. Learn about animal behaviour and how to interpret their actions, aiding in the development of effective training and handling techniques. Gain insights into equine psychology, empowering you to provide optimal care for horses and nurture a harmonious human-equine relationship. Master pet first aid techniques, equipping you to provide essential emergency care and potentially save lives. This comprehensive package offers a unique opportunity to dive deep into these captivating subjects, equipping you with the knowledge and skills necessary to understand and care for animals effectively. Within this bundle, you'll find three QLS-endorsed courses that serve as the foundation of your learning experience. Complementing the QLS-endorsed courses are five CPD QS accredited programs that further enhance your knowledge and skills. By enrolling in this bundle, you'll gain in-depth knowledge of animal psychology, the importance of proper diet and nutrition, and the fundamental principles of zoology and animal science. Our courses are meticulously designed to ensure a comprehensive understanding of these subjects, allowing you to apply your newfound knowledge to promote the well-being and welfare of animals. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Animal lovers seeking to deepen their understanding of animal psychology, diet and nutrition, and animal science. Pet owners aiming to provide optimal care and well-being for their furry companions. Aspiring professionals in animal-related fields, such as animal care, veterinary sciences, or animal behaviour. Individuals passionate about wildlife conservation and rehabilitation. Career path Upon completing this bundle, you can pursue various career paths in animal-related fields, with positions such as: Animal Behaviorist: £20,000 - £40,000 per annum Pet Nutritionist: £25,000 - £50,000 per annum Wildlife Rehabilitation Specialist: £18,000 - £30,000 per annum Equine Care Specialist: £18,000 - £35,000 per annum Animal Welfare Officer: £18,000 - £30,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Getting Started The CMI Level 6 Award in Professional Management and Leadership Practice is designed for individuals wishing to develop their professional and leadership skills and who will have the knowledge, skills and behaviours to drive business activities in a senior management and leadership role. The CMI Level 6 Award in Professional Management and Leadership Practice is a concise and shorter course than the Certificate and Diploma and ideal for you if you are a practising or aspiring manager in a role such as: Senior Manager Regional Manager Specialist Manager (with expertise in a specific business or technical function such as quality, finance, risk, marketing, sales IT, human resources etc.) Director You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For learners: Develop professional management and leadership practices Enhance the skills required for the level of responsibility at the senior management level For organisations: Carry out business activities in a senior management and leadership role Provide you with extensive knowledge of management skills focusing on the specific areas appropriate to you and your workplace Key Highlights Are you aspiring for the next Senior Management or Director position that opens up and has a growth mindset? The CMI Level 6 qualification in Professional Management and Leadership Practice offered by the School of Business and Technology London aims at individuals with the knowledge, skills and behaviours to drive business activities in a senior management and leadership role. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 6 Professional Management and Leadership Practice can open many career pathways including, but not limited to: Senior Manager - With an estimated salary of £ 75,270 per annum Regional Manager - With an estimated salary of £ 52,379 per annum Specialist Manager With an estimated salary of £56,872 per annum Director - With an estimated salary of £78,867 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior managers. You don't need any formal qualifications to study the CMI Level 6 Award in Professional Management and Leadership Practice. However, to be eligible for this course, you must:  Be 19 years of age and over Have some management experience in the junior, middle or senior level Possess the ability to complete the Level 6 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Upon successful completion of their qualification, learners are able to progress to further learning within the suite of Level 6 Qualifications in Professional Management and Leadership Practice - i.e. completing an Award and topping-up to Certificate or Diploma. Why gain a CMI Qualification? The CMI Level 6 Award in Professional Management and Leadership Practice course is perfect if you are a practising or aspiring senior manager and want to improve your management and leadership skills through effective decision-making and strategic leadership. You will develop professional management and leadership practices and enhance the skills required for the level of responsibility at the senior management level. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 7 courses in Management and Leadership. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 6 Award in Professional Management and Leadership Practice, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Professional Management and Leadership Practice Reference No : CMI 601 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the influence of organisational context on management and leadership practice. 2. Understand the practice of professional management and leadership. UNIT2- Developing, Managing and Leading Individuals and Teams Reference No : CMI 602 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles for developing, managing and leading individuals and teams. 2. Know how to develop, manage and lead individuals and teams to achieve results. UNIT3- Organisational Culture Reference No : CMI 603 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of culture within organisational contexts. 2. Understand approaches required to make and sustain cultural change. UNIT4- Strategic Programme and Project Management Reference No : CMI 604 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand programmes and project management in an organisational context. 2. Understand factors and approaches for delivering a strategy for a programme or project management. UNIT5- Innovation and Change Reference No : CMI 605 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand innovation and change within an organisational context. 2. Know how to drive innovation and change. UNIT6- Developing and Leading Strategy Reference No : CMI 606 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing organisational strategy. 2. Know how to develop and lead operational strategy to achieve a strategic aim. UNIT7- Procurement, Purchasing and Contracting Reference No : CMI 607 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of procurement, purchasing and contracting within organisational contexts. 2. Know how to apply the principles of procurement, purchasing and contracting to achieve an operational requirement. UNIT8- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT9- Leading Quality Management Reference No : CMI 609 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence organisational approaches to quality management. 2. Know how to lead quality management to achieve strategic objectives. UNIT10- Principles and Practices of Policy Development Reference No : CMI 610 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the context in which a policy is developed. 2. Know how to develop, implement and evaluate policy. UNIT11- Knowledge Management Reference No : CMI 611 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand knowledge management within organisational contexts. 2. Understand the human and cultural dimensions of knowledge management. 3. Know how to develop a strategy to drive knowledge management in an organisational context. UNIT12- Coaching Skills for Leaders Reference No : CMI 612 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the benefits, types and application of coaching used by leaders. 2. Know the skills, techniques and approaches required by leaders to coach. UNIT13- Leading Equality, Diversity and Inclusion Reference No : CMI 613 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the context for leading equality, diversity and inclusion. 2. Know how to lead equality, diversity and inclusion in an organisational context. UNIT14- Principles and Practices of Ethical Decision Making Reference No : CMI 614 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand ethical decision making within organisational contexts. 2. Know how to make an ethical decision. UNIT15- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT16- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT17- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT18- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Traibcert Awareness online course is a comprehensive package that delves into every nook and corner you deserve to know about ISO 9001, including all the erstwhile requirements and pragmatic impeccability for compliance. The course is durably defined for noviceswho exhibit greataffinity towards quality management and ISO standards.

Our brand new Online A-Level Maths 9MA0 Course aims to develop your understanding of mathematics and mathematical processes. Through your study of this course you will gain mathematical skills and techniques and learn how to apply them. You will learn about different areas of mathematics and how they connect to each other and you will also look at the relevance of mathematics in the world. The same A-Level qualification you'd get in school or college Unlimited 1:1 support from your Maths tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this A-Level course. This course will teach you the Edexcel A-Level Maths syllabus (9MA0). You'll study 3 units: Pure Maths Statistics Mechanics For a full breakdown of course content, download the A-Level Maths Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel A-Level Maths exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 9MA0/1 - 2 hour exam Paper 2 9MA0/2 - 2 hour exam Paper 3 9MA0/3 - 2 hour exam We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit & A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice. Booking deadlines are 5-8 months prior to the exam date. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By taking part in our brand new Online A-Level Maths 9MA0 Course, not only will you improve your knowledge and understanding of different areas of mathematics, but you will develop your cognitive, interpersonal and intrapersonal skills, which can be used in a wide-range of degrees and professions. By learning to generalise and to construct mathematical proofs, you will develop abilities to reason logically and to recognise incorrect reasoning. You will also extend your range of mathematical skills and techniques and use them in more difficult unstructured problems, which can be an invaluable skill in a wide-range of fields. You will also develop your analytical, interpretative and problem solving skills through learning to recognise how a situation may be represented mathematically and understand the relationship between 'real world' problems, standard and other mathematical models and how these can be refined and improved. You will improve your communication and organisational skills as you will be tasked with selecting, organising and presenting information clearly and logically, using appropriate mathematical terms and conventions. Additionally, you will improve your ability to reflect and thinking critically by reading and comprehending mathematical arguments and articles concerning applications of mathematics. You will also acquire the skills needed to use technology such as calculators and computers effectively, to recognise when such use may be inappropriate and to be aware of limitations. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, mathematics. Therefore, the skills that you will acquire during the CloudLearn Online A-Level Maths 9MA0 Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of occupations.

Our Online A-Level English Literature course aims to encourage students to understand how narrative works, to look at genre and to learn about critical approaches to texts. The course also considers different types of critical approach and how texts can reflect cultural meanings. Furthermore, students will deepen their understanding of the changing traditions of literature in English. The same A-Level qualification you'd get in school or college Unlimited 1:1 support from your English tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this A-Level course. This course will teach you the Edexcel A-Level English Literature syllabus (9ET0). You'll study 4 units: Component 1 - Drama Component 2 - Prose Component 3 - Poetry Coursework For a full breakdown of course content, download the A-Level English Literature Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel A-Level English Literature exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 9ET0 01 - 2 hour 15 min exam Paper 2 9ET0 02 - 1 hour exam Paper 3 9ET0 03 - 2 hour 15 min exam *Coursework component - You will need to write a comparative essay that refers to two texts. In this essay, you will need to link the texts and make comparisons between them. You will also need to consider contexts and alternative interpretations. The coursework essay is assessed on all five assessment objectives. The word count is 2500-3000 words. It is worth 60 marks and this is 20% of the total A-Level. We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit & A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice. Booking deadlines are 5-8 months prior to the exam date. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By taking part in our Online A-Level English Literature Course, not only will you improve your knowledge and understanding of different areas of English literature, but you will develop your cognitive, interpersonal and intrapersonal skills, which can be used in a wide-range of degrees and professions. You will engage innovatively and independently with both set texts and others that you have selected, thus improving your initiative and creative skills. You will improve your interpretative and critical thinking skills by developing and effectively applying knowledge of literary analysis and evaluation in speech and writing. Through exploration of the contexts of the texts and others' interpretations of them, you will learn about the importance of open-mindedness and communication in literary studies. Furthermore, as many of the sources that you will be studying focus on current political and social issues, you will be learning about social responsibility and reflection. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in English literature. Therefore, the skills that you will acquire during the CloudLearn Online A-Level English Literature can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of occupations.

Our Online A-Level Psychology Course aims to develop your understanding of how science contributes to the success of society. You will learn about different areas of psychology and how they relate to each other. You also learn how to demonstrate and apply your newly acquired knowledge of scientific ideas, process, techniques and procedures in a variety of contexts. Furthermore, you will analyse and evaluate a wide-range of scientific information, ideas and evidence. The same A-Level qualification you'd get in school or college Unlimited 1:1 support from your Psychology tutor Fast-track your learning - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this A-Level course. This course will teach you the AQA A-Level Psychology syllabus (7182). You'll study 3 units: Introductory Topics in Psychology Psychology in Context Issues and Options in Psychology For a full breakdown of course content, download the A-Level Psychology Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The AQA A-Level Psychology exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 7182/1 - 2 hour exam Paper 2 7182/2 - 2 hour exam Paper 3 7182/3 - 2 hour exam We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit & A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice. Booking deadlines are 5-8 months prior to the exam date. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By taking part in our Online A-Level Psychology Course, not only will you improve your knowledge and understanding of different areas of psychology, but you will develop your cognitive, interpersonal and intrapersonal skills, which can be used in a wide-range of degrees and professions. You will improve your problem solving, critical thinking and decision making skills through interpreting ideas and evidence to reach conclusions and refine practical designs and procedures. You will also bolster your adaptability and reflective skills by applying your understanding of scientific ideas when handling both quantitative and qualitative data. Additionally, by enabling you to appreciate how society makes decisions about scientific issues and how the sciences contribute to the success of the economy and society you will learn about the importance of open-mindedness, ethics, social responsibility and leadership. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. Therefore, the skills that you will acquire during the CloudLearn Online A-Level Psychology Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of professions.

Our Online A-Level Chemistry Course aims to develop your understanding of how science contributes to the success of society. You will learn about different areas of chemistry and how they relate to each other. You will also learn how to demonstrate and apply your newly acquired knowledge of scientific ideas, process, techniques and procedures in a variety of contexts. Furthermore, you will analyse and evaluate a wide-range of scientific information, ideas and evidence. The same A-Level qualification you'd get in school or college Unlimited 1:1 support from your Chemistry tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don�t need any previous qualifications to study this A-Level course. This course will teach you the AQA A-Level Chemistry syllabus (7405). You�ll study 3 units: Physical Chemistry Inorganic Chemistry Organic Chemistry For a full breakdown of course content, download the A-Level Chemistry Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The AQA A-Level Chemistry exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 7405/1 - 2 hour exam Paper 2 7405/2 - 2 hour exam Paper 3 7405/3 - 2 hour exam *Optional practical endorsement - It is possible for students to receive an A Level Chemistry qualification without completing the practical endorsement, although your certificate will state you have not completed this and can harm your chances of gaining a place at university or getting a job. *Is it Optional for Me? Whilst being optional, 15% of your written grade will come from your knowledge of practical elements, so if you are looking to optimise your grade, you would be recommended to consider taking the practical lab assessment. If you plan to study a Science related degree at university it is likely you will require the practical endorsement. We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit & A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice. Booking deadlines are 5-8 months prior to the exam date. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK�s only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That�s why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By taking part in our Online A-Level Chemistry Course, not only will you improve your knowledge and understanding of different areas of chemistry, but you will develop your cognitive, interpersonal and intrapersonal skills, which can be used in a wide-range of degrees and professions. You will improve your problem solving, critical thinking and decision making skills through interpreting ideas and evidence to reach conclusions and refine practical designs and procedures. You will also bolster your adaptability and reflective skills by applying your understanding of scientific ideas when handling both quantitative and qualitative data. Additionally, by enabling you to appreciate how society makes decisions about scientific issues and how the sciences contribute to the success of the economy and society you will learn about the importance of open-mindedness, ethics, social responsibility and leadership. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. Therefore, the skills that you will acquire during the CloudLearn Online A-Level Chemistry Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of professions.