29570 Courses

Duration 5 Days 30 CPD hours This course is intended for In order to be successful in this class, incoming attendees are required to have current, hands-on experience in developing basic web applications, and be versed in HTML5, CSS3 and JavaScript. This is an intermediate level web development class, designed for experienced web developers, new to Angular, that need to further extend their skills in modern web development. Overview At the end of this five-day course, students will have an application up and running that incorporates components, directives, custom pipes, reactive forms, routes, services, unit testing, and the REST API. They will add authentication, implement the Material library, and learn how to maintain state with NgRX. They will then take a deeper dive including making their own custom directives, lazy loading modules, and E2E testing. They will learn how to enhance their application with animations and create their own Angular library. Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will learn explore: What Angular is and why should you use it How Angular reduces the amount of code that you must write to add rich functionality to both existing and new web pages What TypeScript is, why it is useful, and how to use it with Angular How to facilitate development and deployment using Angular CLI How to work with the various aspects of the Angular architecture to implement clean, responsive web interfaces How Routers can support navigation within a Single Page Application What the best practices are for using Angular so that it works unobtrusively and performs well How to use Angular with HTTP to support JSON, REST, and other services Working with the Ahead of Time compiler including its impact of developers and the development process How to defend against DOM-based XSS How to manage routing decisions based on pre-defined criteria such as a successful authentication How to meet huge data requirements by processing asynchronous data streams with RxJS Simplify server-side rendering How to facilitate unit testing Enhance an Angular user interface with animations and other advanced features Optimize Angular applications with various tools and techniques Maintain state within an Angular application What Angular 9 brings to the table and its relationship to Angular 8 Mastering Angular is a five-day, hands-on course that thoroughly explores the latest Angular features and advances, demonstrating how to solve the traditional challenges of JavaScript web application development. Throughout the course students will build custom components using application routes, form validation, and unit-testing. The course starts with an introduction of Angular CLI and TypeScript, and then delves into component-driven development with Angular components, covering data-binding, directives, services, routing, HTTP, the RxJS library, forms unit testing, and REST. Students will also learn how to add authentication, use the Material library, learn the NgRX design pattern to implement the NgRX store, make custom directives, enhance their application with animations, write an E2E test, and increase their application's efficiency by lazy loading modules and creating their own Angular library Angular Overview Overview of Angular Architecture Getting Started with Angular Getting Started with TypeScript Bootstrapping with Angular CLI Angular Project Structure Working with Angular Components and Events Third Party Libraries Dynamic Views Pipes Angular Forms Forms and the Forms API Single Page Applications and Routes Single Page Applications Services and Dependency Injection Modules Using RESTful Services Overview of REST Angular and REST Angular Best Practices Angular Style Guide What is New in Angular 9 Reactive Programming in Angular Working with RxJS Security and Authentication DomSanitizer JSON Web Tokens Route Guards Enhancing the Angular App Angular Animations Angular Material Angular Elements Deep Dive into Angular Testing and Angular Deep Dive into Components and Directives Deep Dive into Services and Dependency Injection Optimizing for the Enterprise Lazy Loading Optimizing with Universal Creating Your Own Angular Library Maintain State with NgRX NgRX Store Lesson: ES6+ Sass and SCSS for Angular and Material

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The target audience for this textbook is all Oracle professionals, both business and systems professionals. Among the specific groups for whom this textbook will be helpful are: ? Business and non-IT professionals ? Application designers and database developers ? Business Intelligence (BI) analysts and consumers ? Database administrators ? Web server administrators Overview The first portion of this textbook considers the logical models upon which a relational database is based and the various configurations and environments in which you may work with the Oracle database. The next segment focuses on the actual SQL syntax for writing database queries. You will begin with the simplest of queries and then proceed onto moderately complex query scenarios. Finally, this textbook covers the DDL, DML and transaction control portions of the SQL language that allow one to create, maintain and manipulate application database objects and application data. This textbook takes a unique approach to SQL training in that it incorporates data modeling theory, relational database theory, graphical depictions of theoretical concepts and numerous examples of actual SQL syntax into one learning vehicle. Relational Databases & Data Models About Data Models About the Relational Model The Electronics Data Model About the Relational DBMS Selection & Setup of the Database Interface Considering Available Tools Selecting the Appropriate Tool Oracle Net Database Connections Oracle PAAS Database Connections Setup SQL Developer Setup SQL*Plus Setup Jdeveloper Using the Database Interface About Bind & Substitution Variables Using SQL Developer Using SQL*Plus Introduction to the SQL Language About the SQL Language Characteristics of SQL Introducing SQL Using Select SQL Rules The Select Statement The Select Statement Distinct/Unique Keyword Using Alias Names Restricting Results with the Where Clause About Logical Operators Equality Operator Boolean Operators REGEXP_LIKE() In Operator Sorting Data with the Order By Clause About the Order by Clause Multiple Column Sorts Specify the Sort Sequence About Null Values within Sorts Using Column Aliases Pseudo Columns, Functions & Top-N Queries Rowid Pseudo Column ORA_ROWSCN PSEUDO Column ROWNUM Pseudo Column About the Built-In Functions SYSDATE User & UID SESSIONTIMEZONE Function Using the Dual Table Row Limiting & Top-N Queries FETCH First x Rows Only Clause OFFSET x Rows Clause FETCH?PERCENT Clause The WITH TIES Option Joining Tables About Joins Inner Joins Reflexive Join Non-Key Join Outer Join Using the Set Operators About the Set Operators SQL Set Operator Examples UNION Example INTERECT Example MINUS Example UNION All Summary Functions Using Sub-Queries Finding Data with Sub-Queries Standard Sub-Queries Correlated Sub-Queries The EXISTS Operator Aggregating Data within Groups About Summary Groups Find Groups within the Tables Select Data From the Base Tables Select Groups from the Results Use DDL to Create & Manage Tables Create Table Statement Column Data Types Not Null Default Describe Alter Table Statement Drop Table Statement Table DDL Using SQL Developer Alter User Statement Alter Session Statement NLS_Language NLS_Date Use DML to Manipulate Data The Insert Statement The Delete Statement The Update Statement About Transactions Transaction Rollback Transaction Commit Transaction Savepoint The Set Transaction Statement Set Transaction Read Only Statement Rules Understanding the Data Models The Company Data Model The Electronics Data Model About the SQL-99 Standard SQL-92 & SQL-99 Cross Joins Natural Joins Inner Joins Implicit Inner Join Outer Joins Anti Joins Named Sub-Queries Enhancing Groups with Rollup & Cube Using Rollup The Grouping() Function Using Cube SQL Functions: Character Handling What are the SQL Functions? String Formatting Functions UPPER(), LOWER() Example INITCAP() Example Character Codes Functions CHR((), ASCII() Examples PAD & TRIM Functions RPAD() Example RTRIM() Example TRIM() Example String Manipulation Functions DECODE () Example SUBSTR() Example INSTR() Example TRANSLATE() Example REPLACE() Example String Comparison Functions LEAST() Example Phonetic Search Function SOUNDEX() Example SQL Functions: Numeric Handling About the Numeric Data Functions GREATEST() Example ABS() Example ROUND() Example TRUNC() Example SIGN() Example TO_NUMBER() Example & Data ype Conversions NULL VALUES FUNCTIONS NVL() & NVL2() Function NVL() Example (Character) NVL() Example (Numeric Loss of Data) NVL() Example (Numeric Output) NVL2() Example COALESCE() Function NULLIF() Function SQL Functions: Date Handling Date Formatting Functions TO_CHAR() & TO_DATE() Format Patterns TO_CHAR() Examples TO_DATE() Examples EXTRACT() Example Date Arithmetic Functions MONTHS_BETWEEN() Example ADD_MONTHS() Example LAST_DAY() Example NEXT_DAY() Example TRUNC(), ROUND() Dates Example NEW_ TIME() Example About V$TIMEZONE_NAMES CAST() FUNCTION & TIME ZONES Database Objects: About Database Objects About Database Objects About Schemas Making Object References Database Objects: Relational Views About Relations Views The Create View Statement Why Use Views? Accessing Views with DML Maintaining View Definitions Alter View Drop View DDL Using SQL Developer Database Objects: Indexes About Indexes Create & Drop Index Statements Indexes & Performance Data Dictionary Storage Database Objects: Creating Other Objects About Sequences Referencing NEXTVAL Referencing CURRVAL Within the DEFAULT Clause Alter Sequence & Drop Sequence ALTER SEQUENCE DROP SEQUENCE About Identity Columns CREATE TABLE?GENERATED AS IDENTITY ALTER TABLE?GENERATED AS IDENTITY Start With Limit Value ALTER TABLE...DROP IDENTITY About Synonyms CREATE & DROP SYNONYM Statements CREATE SYNONYM DROP SYNONYM Public Vs Private Synonyms CREATE SCHEMA AUTHORIZATION Database Objects: Object Management Using DDL The RENAME Statement TABLESPACE Placement CREATE TABLE?TABLESPACE The Comment Statement The TRUNCATE TABLE Statement Database Objects: Security About Object Security Grant Object Privileges Revoke Object Privileges Object Privileges & SQL Developer Data Integrity Using Constraints About Constraints NOT NULL Constraint NOT NULL Example CHECK Constraint UNIQUE Constraint PRIMARY KEY Constraint REFERENCES Constraint ON DELETE CASCADE Example ON DELETE SET NULL Example Constraints on Existing Tables Constraints & SQL Developer Managing Constraint Definitions RENAMING & DROPPING Constraints ENABLING & DISABLING Constraints DEFERRED Constraint Enforcement SET CONSTRAINTS Handling Constraint Exceptions Constraints with Views DATA Dictionary Storage The Data Dictionary Structure More About the Data Dictionary OBJECT-SPECIFIC Dictionary Views USER_UPDATABLE_COLUMNS The Dictionary Structure METADATA & SQL Developer Additional course details: Nexus Humans Oracle 12c SQL Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 12c SQL Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: Appreciate the importance of networking, and different forms of networking Understand the dynamics of communication that are specific to networking Become more confident and assured when 'working' a room Improve their influencing skills, especially with people who are experts and in positions of authority 'Sell' themselves and promote their company Identify and manage their profiles using online social networking sites Use effective follow-up to maintain active contacts and connections Select the correct networking groups, clubs and events Create their own personal network 1 The importance, and different types, of networking Personal objectives and introductions Test networking session Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 How to work a room - preparation and strategy Three things to know before you attend any event Non-verbal communication and art of rapport Breaking the ice - worked examples with practical demonstration 3 Communication dynamics in networking - the power of the listening networker Why it is better to listen than talk Effective questioning and active listening Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 Assumptions when networking How to use the 'instant judgement' of others to your advantage What assumptions are you making? How to keep an open mind 5 Business networking etiquette Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself Socialising: joining and leaving groups easily Making a good first impression in 30 seconds The use of status when networking 6 Making connections Asking for cards, contact details and referrals Gaining a follow-up commitment Some tips and tricks 7 Business networking rehearsals Practice sessions 8 Personal business networking online Overview of different types of networking sites - there is a lot more out there than just Facebook! Examples of creating an effective profile Using social networking effectively - case studies and application 'Advanced' applications - blogs, articles, twitter, feeds, etc. Online demonstration and examples 9 Building relationships - follow-up and follow-through Maintaining a good database Developing a contact strategy with different types and levels of contact How to analyse your contact base

Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: Understand what networking is - networking etiquette Know how and where to network Clarify their objectives - why network Use the 4 basic questions to start a conversation Build rapport quickly and easily Answer the question 'What do you do?' effectively in a few seconds Deliver a 60-second pitch Break into a group Prepare for a network meeting Identify opportunities Use tools to assist in networking 1 Introduction Aims and objectives 2 What is networking? Why network - objectives and goal setting Networking etiquette Preparation - online and offline tools to use Identify networking opportunities - where to network Know what you have to offer 'Know, like and trust' - the process 3 What do you do? Answer in 5-10 seconds Create and deliver a 60-second pitch Who is your target market? 4 Starting a conversation Breaking into a group Building rapport The 4 questions to start a conversation Moving on 5 Communicate and engage LISTEN - 4 types of listening skill Ask powerful questions Influence - don't sell What can you do to help others - give to get 6 Power of referrals Who can give you referrals? When to give or ask for referrals Have a referral system Showing appreciation 7 Social media and other online tools Using LinkedIn and other social media Online directories 8 Next steps Following up Arranging one-to-one meetings Developing relationships

Whether you're a student, a budding entrepreneur, or a professional, this course is for you. It offers valuable insights into the world of business research.

Duration 3 Days 18 CPD hours This course is intended for Team leaders, managers, executives, and other business and IT professionals who lead others as well as Individual contributors ready for transformational self-development as a leader. Overview Recognize vulnerability as the emotion we feel during times of uncertainty, risk, and emotional exposure. Explain why courage requires vulnerability. Establish a link between what I learned and behaviors I want to change. Recognize the critical role that self-awareness plays in daring leadership. Give examples to support how armor - not fear -is the greatest obstacle to daring leadership. Identify the four skill sets that make up courage: rumbling with vulnerability, living into our values, BRAVING trust, and learning to rise. Recognize that courage is a collection of four skill sets that are measurable, observable, and teachable. Recognize that vulnerability is the birthplace of many of the behaviors that define daring leadership, including creativity, accountability, and difficult conversations. Give examples of why daring leadership requires showing up for hard conversations and rumbles, including giving and receiving feedback. This workshop is all about your own leadership self-awareness, identifying your call to courage as a leader and the learning, practice and integration of the four courage skills sets so you can show up authentically in life and leadership. Dare to Lead? is the ultimate playbook for developing brave leaders and courageous cultures. The greatest barrier to daring leadership is not fear; the greatest obstacle is armor ? how we self-protect when we feel uncertainty, risk and emotional exposure. Learn the skills to move from armored leadership to daring leadership. Daring leaders are self-aware, know how to have hard conversations, hold themselves and others accountable, build trust, lead with empathy and connection, take smart risks that lead to innovation, reset quickly after disappointments and setbacks, and give and receive feedback. This interactive curriculum is delivered in five, half-day sessions and is based on the research by Bren‚ Brown. This course comes with a PDF workbook and an Amazon gift card to purchase the Dare to Lead? book in the version of your choice. You also have access to a series of leadership and personal development assessments and exclusive training videos led by Dr. Bren‚ Brown. At the end of the event, a digital badge is awarded to those who complete 24 hours of course content. The Heart of Daring Leadership Permission Slips Container Building Armored Leadership versus Daring Leadership Call to Courage Assembling Our Armor Building Grounded Confidence to Replace our Armor Aplying the 5Cs Self-Awareness & Emotional Literacy Developing Emotional Literacy Getting Curious About Emotions Exploring the Iceberg The Myths of Vulnerability Rumbling with Vulnerability The Six Myths of Vulnerability Exploring Your Arena Shame Resilience Shame 101 Defining Shame The Physiology of Shame Shame Shields How Shame Shows Up in Organizations How Shame Shows up at Work Empathy and Self-Compassion Attributes of Empathy What Does Empathy Look Like? Empathy Misses Comparative Suffering Self-Compassion Talk to Yourself the Way You Talk to Someone You Love Empathy & Self-Compassion Commitment Supplemental Exercise: Kristin Neff?s Self-Compassion Scale Supplemental Exercise: Putting Empathy, Curiosity, and Rumble Tools in Action Living Into Our Values Living Into Our Values Values Clarification Taking Values from Professing Words to Practicing Behaviors Grounded Confidence and Rumbling Skills Grounded Confidence and Rumbling Skills Rumble Starters The 5Cs of Strategic Thinking, Decision Making, and Delegation Using the 5Cs Supplemental Exercise ? Gritty Faith & Gritty Facts Supplemental Exercise ? Horizon Conflict Engaged Feedback Giving Engaged Feedback Recognizing Defensiveness in Feedback Conversations BRAVING Trust BRAVING Trust Square Squad Rumbling with Self-Trust Trust with Others Trust on Teams Rumbling with Living BIG Learning to Rise: The Reckoning Learning to Rise: The Rising Strong Process The Rising Strong Process Getting Emotionally Hooked Offloading Hurt: Barriers to Reckoning with Emotion Strategies for Reckoning with Emotion The Rumble and The Revolution Writing My SFD The Delta The Revolution: When the Process Becomes a Daily Practice Supplemental Exercise ? Reset and Resilience Practices Integration Dare to Lead Integration Plan

Overview 1 day course on IFRS 9 expected credit loss modelling, both for financial statement and capital stress testing purposes Who the course is for Credit risk management Quants ALM staff Finance Internal audit External auditors Bank investors – equity and credit investors Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Join me, Nicola Askham, and Christelle Patriarca—a seasoned expert with 25+ years of experience in Multinationals (ex-LVMH, Bacardi, Nestlé) and Consulting—for an exclusive FREE MASTERCLASS! Christelle, a recognised authority in both Data Governance and Agile Culture Transformation, will demystify the true essence of an agile culture (spoiler alert: it’s far more than just a project management methodology!) and demonstrate how to leverage its immense potential within your Data Governance journey. Drawing from her extensive experience, Christelle will share actionable insights and real-world examples that bring these concepts to life. Limited spaces are available - register now!

Pushy boardroom bullies... battling agendas... conflicts of interest. Here are the most common drivers of trouble in the boardroom, and tools for making things right.