1081 Courses

Duration 2 Days 12 CPD hours This course is intended for The target audience for the CASM course is Anyone interested in learning about Agile and Scrum from a products and process perspective Process owners and process designers Developers who are interested in helping make processes more agile Managers who are looking to bridge multiple practices into a DevOps environment Employees and managers responsible for designing, re-engineering or improving process Consultants guiding their clients through process improvement and DevOps initiatives Internal and external suppliers Process stakeholders Overview The learning objectives for Certified Agile Service Manager (CASM) include an understanding of: What does it mean to 'be agile?' The Agile Manifesto, its core values, and principles Agile concepts and practices including ITSM, Kanban, Lean and DevOps Learn about SCRUM from a product and process perspective Agile thinking and values into service management Scrum roles, artifacts, and events as it applies to both products and processes The two aspects of Agile Service Management: Agile Process Improvement-ensuring processes are lean and deliver 'just enough' control Agile Process Design-applying Agile practices to process design projects This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT?s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements. This course prepares you for the Certified Agile Service Manager (CASM) certification. Why Agile Service Management? Challenges Today What is IT Service Management? What is Agile? Agile Manifesto and Principles What Does It Take To Be Agile? Agile Service Management What is Agile Service Management? Agile Service Management Goals, Objectives and Benefits Two Aspects: Agile Process Engineering & Agile Process Improvement Leveraging Related Guidance DevOps ITIL Site Reliability Engineering Lean Scrum Agile Service Management Roles Relationship to Scrum roles Agile Practice Owner Agile Service Management Team Agile Service Manager Agile Process Engineering Agile Processes How Processes Deliver Value Waterfall vs Agile Process Engineering Relationship to Scrum Events & Artifacts Minimum Viable Process Microprocess Architectures Service Management Architecture Agile Service Management Artifacts Practice Backlog Spring Backlog Increment Agile Service Management Events Planning The Sprint Sprint Planning Process Standups Sprint Review Sprint Retrospective Agile Process Improvement Why Process Improvement is Important Process Improvement Goals Process Improvement Reviews Sustaining Improvements Automation

During this on-demand session tutor Dr Nikki Osborne discusses: * the 3V's (construct, internal and external validity), * what makes a good hypothesis, * the PREPARE guidelines, * what to think about before designing your experiments including systematic reviews, * sources of bias and how to minimise their impact on your research, * defining the experimental unit, * approaches to maximise the signal to noise ratio, plus calculating the correct sample size, * common sources of variation and how to take them into account in your experimental design, * ARRIVE 2.0 for reporting animal studies. * freely available tools and resources to support individuals to develop their knowledge, understanding and skills further.

Duration 5 Days 30 CPD hours This course is intended for Test Programme Managers, Test Managers, and anyone else wishing to take the ISTQB© Certified Tester Advanced Level Test Manager examination. Overview Whilst this course is focused on the syllabus, giving participants the maximum chance of passing the examination, it also contains many real world practical examples. On completion of this course, attendees will have an advanced understanding of test design techniques and will be fully prepared to take the ISTQB© Certified Tester Advanced Level Test Manager examination. ISTQB© is the standard for international qualifications in software testing at an advanced level. The course thoroughly prepares attendees for the ISTQB© Certified Tester Advanced Level Test Manager examination. Testing Process The fundamental test process Test levels and test types Test planning, monitoring and control Test analysis Test design Test implementation Test execution Evaluating exit criteria and reporting Test closure activities Test Management Test management in context Risk-based testing and other approaches for test prioritization and effort allocation Test documentation and other work products Project risk management Other test work products Test estimation Defining and using test metrics Business value of testing Distributed, outsourced, and insourced testing Managing the application of industry standards Reviews Management reviews and audits Managing reviews Metrics for reviews Managing formal reviews Defect Management The defect lifecycle and the software development lifecycle Cross-functional defect management Defect report information Assessing process capability with defect report information Improving the Testing Process Introduction Test improvement process Improving the testing process Improving the testing process with TMMI Improving the testing process with TPI Next Improving the testing process with CTP Improving the testing process with STEP Test Tools and Automation Tool selection Return on investment (ROI) Selection process Tool lifecycle Tool metrics People Skills ? Team Composition Individual skills Test team dynamics Fitting testing within an organization Motivation Communication

Have you completed your Reiki Level 1 and are ready to take your Reiki practice to the next level?  Our Level 2 course is the ideal choice for both personal and professional growth.  Over 2 days, and following up with personal study and case studies, you will learn how to give Reiki to others as a professional practitioner. Your tutor Janie Whittemore has been working with Reiki for many years and has vast experience teaching and running her own practice. Feel free to book a chat! https://booking.setmore.com/scheduleappointment/12a7b75d-454c-4191-b267-2c703eacdde4/services/sf93d1524069400768?source=easyshare

Welcome to a transformative journey where you step into the pivotal role of a Care Manager. Beyond the routine, this course, 'Responsibilities of Care Manager,' invites you to embark on a learning experience that transcends traditional care management paradigms. Imagine learning decision-making strategies that are not just theoretical but tailored for real-world care scenarios. Delve into the intricacies of data, information, and intelligence, and discover how they form the bedrock of effective care management. This course isn't just about duties; it's about honing the art of balancing values and priorities, ensuring a holistic approach to care leadership. As you navigate modules crafted to empower, you'll explore the dynamic landscape of stakeholders' roles, mastering the delicate art of collaboration and communication. Reviews and evaluation take center stage, offering you insights into refining processes and enhancing the quality of care. Addressing conflicts, complaints, and duty with finesse becomes second nature. Are you ready to elevate your role as a Care Manager? Enroll now and let the journey begin! Learning Outcomes Acquire decision-making prowess tailored for care management contexts. Navigate the nuances of data, information, and intelligence in healthcare settings. Cultivate a skillset for balancing values and priorities in care leadership. Understand and effectively engage with stakeholders in the care ecosystem. Master the art of conducting insightful reviews and evaluations in care processes. Why choose this Responsibilities of Care Manager course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Responsibilities of Care Manager course for? Aspiring Care Managers looking to step into leadership roles. Current Care Managers seeking to enhance their decision-making skills. Professionals in the healthcare sector aiming to transition into management roles. Individuals passionate about making a positive impact on healthcare processes. Those desiring a comprehensive understanding of conflicts and complaints resolution. Career path Clinical Services Manager: £40,000 - £60,000 Healthcare Operations Manager: £35,000 - £50,000 Quality Assurance Coordinator: £30,000 - £45,000 Patient Experience Manager: £35,000 - £55,000 Clinical Governance Specialist: £40,000 - £65,000 Healthcare Consultant: £45,000 - £70,000 Prerequisites This Responsibilities of Care Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Responsibilities of Care Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Decisions-Making in Care Management Decisions-Making in Care Management 00:13:00 Module 02: Data, Information and Intelligence Data, Information and Intelligence 00:12:00 Module 03: Value & Priority Value & Priority 00:13:00 Module 04: Stakeholders' Role Stakeholders' Role 00:13:00 Module 05: Reviews and Evaluation Reviews and Evaluation 00:13:00 Module 06: Evaluation of Process Used Evaluation of Process Used 00:13:00 Module 07: Conflicts, Complaints & Duty Conflicts, Complaints & Duty 00:16:00

You will thoroughly understand every relevant concept about human resources management within this course.

This Skills for Care Endorsed & CPD accredited training has been designed for existing Social care Staff in line with CQC requirements . Delivered by experienced and professional tutors and trainers with over 25 years of combined experience.

This course is for candidates who have completed their Level 1 Health and Safety in a Construction Environment course and want to prepare for the touch screen test. The course reviews the key learning objectives of the Level 1 course and concludes with a 50 question test that has been produced in the style of the touch screen test.

Managing a Virtual Team Skills 1 Day Training in Carlisle

Managing a Virtual Team Skills 1 Day Training in St Asaph