9745 Courses

Wireless networks are essential in today's world, powering our homes, businesses, and communities. But understanding how they work can be tricky.

14 in 1 "Scrum Master Bundle" Bundle only at £ 65 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Scrum Master Now Tired of browsing and searching for a Scrum Master Bundle course you are looking for? Can't find the complete Scrum Master Bundle package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Scrum Master Bundle bundle that has everything you need to succeed in Scrum Master Bundle and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Scrum Master Bundle, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the Agile and Scrum Course course completely free of cost. These Scrum Master Bundle certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Scrum Master Bundle Bundle Consists of the following Premium courses: Course 01: Agile and Scrum Course Course 02: Agile Scrum Master Course 03: Complete Lean Six Sigma Green Belt Course for Service Industry Course 04: Level 3- Project Management Course 05: Disruptive Innovation for Business Course 06: Risk Management Course 07: Scrum and Agile Immersion Course 08: Performance Management Course 09: Financial Analysis Course 10: Stakeholder Management Course 11: Essentials of UK VAT Course 12: Effective Communication Skills Diploma Course 13: People Management Skills Level 3 Course 14: Office Skills Enrol Scrum Master now to advance your career, and use the premium study materials from Apex Learning. How will I get my Scrum Master Certificate? After successfully completing the Scrum Master course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Agile and Scrum Course Module 01: Waterfall vs Agile New Module 02: Brief History Module 03: Agile Manifesto Module 04: Requirements in Agile Module 05: Scrum Framework --------Other Courses Are-------- Course 02: Agile Scrum Master Course 03: Complete Lean Six Sigma Green Belt Course for Service Industry Course 04: Level 3- Project Management Course 05: Disruptive Innovation for Business Course 06: Risk Management Course 07: Scrum and Agile Immersion Course 08: Performance Management Course 09: Financial Analysis Course 10: Stakeholder Management Course 11: Essentials of UK VAT Course 12: Effective Communication Skills Diploma Course 13: People Management Skills Level 3 Course 14: Office Skills CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Scrum Master Bundle bundle including- Students Graduates Job Seekers Job Holders Requirements Our Scrum Master Bundle is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Bundle course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Scrum Master Bundle expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Agile and Scrum Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Agile and Scrum Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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Sale Ends Today Production Operative Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that the logistics and warehousing industry in the UK employs over 1.7 million people? The sector is booming, driven by the surge in e-commerce and global trade. The Production Operative Training bundle is your gateway to mastering the complex logistics that power businesses across the nation. Get ready to step into a career that's at the heart of every major industry, ensuring that products move efficiently from manufacturing to the hands of the consumer! The Production Operative Training course offers a comprehensive curriculum designed to equip you with the knowledge and skills required for a successful career in production and operations management. From the essentials of Warehouse Management to the intricacies of International Trade and Logistics Management, this bundle covers a wide range of topics crucial to the field. You will learn about Inventory Management, Warehouse Safety, Transport Management, and Quality Management, including ISO 9001. Each course is tailored to enhance your understanding of the physical and administrative aspects of warehouse and operations management, ensuring you're well-prepared for the challenges of the industry. Courses Are Included in this Bundle: Course 01: Production Operative Training Course 02: Product Management Course 03: Fundamentals of Warehousing and Storage Course 04: Warehouse Management Course 05: Diploma of Import/ Export (International Trade) & Logistics Management Course 06: Operations and Warehouse Management with Transport Management Course 07: Manual Handling for Warehouse Operation Course 08: Inventory Management Course 09: Warehouse Safety Course 10: Warehouse Operative Course 11: Warehouse Associate Course 12: Material Management Course 13: Logistics Management Course 14: Procurement and Supply Chain Management Course 15: Transport And Logistics Course 16: Transport Manager: Successful Transport Management Course 17: Transport Planning Course 18: Import/Export Processing Course 19: Delivery Manager Course 20: Quality Management and Strategic Training - ISO 9001 Course 21: Effective Organisational Reporting Course 22: Forklift Training Course 23: RIDDOR Training Course 24: Ladder Safety Course 25: LOLER Training Course 26: Emergency First Aid at Work Course 27: Project Management: Six Sigma Course 28: Time Management Skills Course 29: Concussion and Brain Injury Awareness Course 30: Effective Communication Training Level-3 Take charge of your future by enroling in our Production Operative Training. This program is designed to catapult you into a pivotal role within the logistics and warehousing sector. These courses arm you with the essential tools and insights needed to excel. Enrol now and start crafting a successful future in an industry that supports global commerce! Learning Outcome of this Bundle: Understand key principles of warehouse and inventory management. Gain expertise in international trade and logistics operations. Master the use of forklifts and safety procedures in warehousing. Develop skills in strategic quality management and ISO 9001. Learn effective project and time management techniques. Enhance communication and report-writing skills for organisational success. With a single payment, you will gain access to the Production Operative course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Logistics Management Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Production Operative Training course is expertly designed to provide learners with a robust foundation in warehouse and inventory management. This course offers a deep dive into the operational techniques and strategies that are critical for maintaining efficiency and accuracy in the storage and handling of goods. Participants will learn to optimise space, manage stock levels effectively, and implement cutting-edge inventory systems that minimise errors and enhance operational performance. Additionally, learners will acquire specialised skills in international trade and logistics operations. This includes mastering complex logistical frameworks that govern global trade, understanding customs regulations, and managing international supply chains. The course also emphasises the importance of safety and proficiency in equipment handling, where learners will master the use of forklifts and other essential warehouse machinery, ensuring compliance with health and safety standards. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Production Operative. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Production Operative setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Production Operative related fields impacting their Production Operative experiences and long-term development. Course Curriculum Course 01: Production Operative Training Module 01: Understanding Facilitation Module 02: Process Vs. Content Module 03: Laying The Groundwork Module 04: Tuckman And Jensen's Model Of Team Development Module 05: Building Consensus Module 06: Reaching A Decision Point Module 07: Dealing With Difficult People Module 08: Addressing Group Dysfunction Module 09: About Intervention Module 10: Intervention Techniques Course 02: Product Management Module 01: Introduction To Product Management Module 02: Product Classification Module 03: Developing The Product Plan Module 04: New Product Development Module 05: Levels Of A Product And Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product And Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics Of Marketing For Products Module 10: Financial Analysis For Product Management Course 03: Fundamentals of Warehousing and Storage Module 01: Stockroom and Warehousing Module 02: Processes in Warehousing and Stockroom Management Module 03: Order Picking System in Warehouses Module 04: Logistics and Supply Chain in a Warehouse Module 05: Classification of Inventory in the Warehouse Module 06: Inventory Management Techniques Module 07: Technology in the Warehouse Module 08: Adopting the Right Technology Module 09: Core Functions of a Warehouse Management System (WMS) Module 10: Cost Management Module 11: Health &#038; Safety Management Module 12: Workforce Management Module 13: Fire and Electrical Safety Management Module 14: Storage Systems Module 15: Automated Storage and Retrieval Systems =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring logistics professionals. Warehouse managers. Supply chain graduates. Operations staff. Future transport managers. Production operatives. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Warehouse Manager: $30,000 - $50,000 Logistics Coordinator: $25,000 - $45,000 Supply Chain Analyst: $35,000 - $60,000 Transport Manager: $40,000 - $65,000 Quality Assurance Manager: $40,000 - $70,000 Forklift Operator: $20,000 - $35,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Logistics Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world thrives on strong administrative, managerial, and customer service skills. Did you know that in the UK, a recent study found that 85% of employers prioritise well-developed soft skills in their candidates? Are you ready to take your career in business to the next level? This Office Administration, Business Administration & Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Office Administration & Skills Diploma Course 02: Compliance Officer Training Level 3 Course 03: Customer Service Training Course 04: Diploma in Performance Management Course 05: Project Management Course Course 06: Change Management Course 07: Business Administration Course 08: Financial Analysis Course Course 09: Diploma in Business Proposal Writing Course 10: Business Etiquette and Professional Behavior Course 11: Business Improvement Course 12: Ultimate Microsoft Excel For Business Bootcamp Course 13: Negotiation Skills Certificate Course 14: Retail Management Skills Course 15: Workplace Confidentiality Course 16: Product Management Course 17: Visual Merchandising Diploma Course 18: Strategic Marketing & Planning Course 19: Professional Diploma in Stress Management Course 20: Complete Communication Skills Master Class This Office Administration, Business Administration & Retail Customer Service bundle offers a holistic exploration of sales and marketing management principles, equipping you with the knowledge and skills to navigate the dynamic world of customer engagement. You'll delve into customer relationship management techniques, sales and marketing fundamentals, and innovative strategies for generating leads and driving sales. Learning Outcomes of Office Administration, Business Administration & Retail Customer Service Develop comprehensive office administration skills and compliance management knowledge. Master performance management strategies and project management methodologies. Gain insights into financial analysis, business proposal writing, and change management. Enhance business etiquette and professional behaviour in the workplace. Learn advanced Microsoft Excel techniques for data analysis and reporting. Acquire skills in retail management, customer service, and visual merchandising. Invest in your future and enrol today to unlock exciting career opportunities! Why Choose Our Office Administration, Business Administration & Retail Customer Service Course? Get a Free CPD Accredited Certificate upon completion of Office Administration Get a free student ID card with Office Administration Training The Office Administration is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Office Administration course materials This bundle comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Retail Management Skills Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location and much more... =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Office Administration, Business Administration & Retail Customer Service bundle is ideal for: Newcomers to Business Office Professionals Retail Staff Career Changers Entrepreneurs Ambitious Individuals Requirements You will not need any prior background or expertise to enrol in this Office Administration, Business Administration & Retail Customer Service bundle. Career path After completing this Office Administration, Business Administration & Retail Customer Service bundle, you are to start your career or begin the next phase of your career. Office Manager Business Analyst Retail Manager Project Manager Marketing Specialist Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Embrace the art of effortless communication with our comprehensive Master Yourself in Talking with Strangers course. This transformative journey will equip you with the knowledge and skills to confidently navigate social interactions, build meaningful connections, and overcome the fear of striking up conversations with strangers. Ditch the awkward silences and self-doubt, and unlock the confidence to initiate and engage in engaging conversations with anyone, anywhere. Discover the psychology behind effective communication, understanding how to read social cues, adapt your approach to different personalities, and maintain engaging conversations. Learning Outcomes Eradicate the fear of approaching and conversing with strangers Master the art of initiating and maintaining engaging conversations Develop effective communication skills to build meaningful connections Understand the psychology behind effective communication and social cues Adapt your conversational approach to suit different personalities and situations Why choose this Master Yourself in Talking with Strangers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Master Yourself in Talking with Strangers course for? Individuals seeking to overcome shyness and social anxiety to confidently connect with others Professionals aiming to expand their network and build meaningful relationships Anyone interested in improving their communication skills and conversational fluency Individuals who want to feel more comfortable and confident in social settings Those seeking to enhance their personal and professional life through effective communication Career path Human Resources Specialist (£30,000 - £50,000) Sales Representative (£30,000 - £50,000) Account Executive (£40,000 - £60,000) Public Relations Specialist (£35,000 - £55,000) Customer Service Representative (£25,000 - £45,000) Entrepreneur (£50,000 - £100,000) Prerequisites This Master Yourself in Talking with Strangers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Master Yourself in Talking with Strangers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Course Overview Welcome 00:01:00 Disclaimer 00:02:00 Section 02: The Formula How to Deal with Rejection 00:03:00 Who are the Right People for You (The LA Rule, Step 1) 00:01:00 Where to Meet the Right People 00:04:00 What to Talk About (The LA Rule, Step 2) 00:02:00 What to Talk About with COMPLETE STRANGERS 00:06:00 Have a Joke to Spare 00:05:00 Unspoken Words 00:07:00 How to Maintain the Relationship 00:01:00 Section 03: Summary The Most Important Things from the Course 00:01:00 Section 04: End Thank You 00:01:00 Assignment Assignment - Master Yourself in Talking with Strangers 00:00:00

Unlock Your Leadership Potential with Line Management Mastery! Are you ready to elevate your leadership skills and propel your career to new heights? Introducing our comprehensive text course: Line Management! 🌟 In today's dynamic and competitive business landscape, effective line management is crucial for organizational success. Whether you're a seasoned professional or a budding leader, mastering the art of line management can unlock a world of opportunities and set you apart as a capable and confident leader.   Benefits of Taking Our Line Management Course: Enhanced Leadership Skills: Discover proven strategies and techniques to inspire and motivate your team, foster collaboration, and drive results. Improved Communication: Learn how to communicate effectively with your team members, peers, and superiors, fostering a culture of openness, trust, and mutual respect. Optimized Performance Management: Gain insights into performance evaluation, feedback delivery, and goal setting to maximize individual and team performance. Conflict Resolution Expertise: Acquire the skills to identify and address conflicts constructively, turning challenges into opportunities for growth and collaboration. Strategic Decision-Making: Develop the ability to make informed and strategic decisions that align with organizational goals and drive long-term success. Boosted Employee Engagement: Discover how to cultivate a positive work environment where employees feel valued, empowered, and motivated to excel.   Who is this for? Aspiring Leaders: Ambitious professionals looking to transition into leadership roles and make a meaningful impact within their organizations. Current Managers: Experienced managers seeking to sharpen their leadership skills, overcome challenges, and take their management game to the next level. Entrepreneurs: Business owners and entrepreneurs aiming to build high-performing teams, drive business growth, and achieve sustainable success. Team Leaders: Individuals responsible for leading teams or departments who want to enhance their leadership capabilities and drive team performance.   Career Path: Upon completing our Line Management course, you'll be equipped with the knowledge, skills, and confidence to excel in various leadership roles, including: Team Leader Department Manager Project Manager Operations Manager Business Unit Leader Executive Leadership Positions Whether you're looking to climb the corporate ladder, launch your own business, or lead a high-impact project, mastering line management is the key to unlocking your full leadership potential and achieving your career aspirations.   FAQs: Q: What is line management, and why is it important? A: Line management refers to the management of employees directly involved in the production or delivery of goods and services. It's crucial because effective line management ensures that organizational goals are achieved efficiently, teams are motivated and engaged, and resources are optimized. Q: How is this course delivered? A: Our Line Management course is a text-based course, delivered online through our user-friendly platform. You'll have access to comprehensive study materials, including readings, case studies, and practical exercises, designed to enhance your learning experience and maximize your retention of key concepts. Q: Is this course suitable for beginners? A: Absolutely! Our Line Management course is designed to cater to individuals at all levels of experience, from beginners to seasoned professionals. Whether you're new to management or looking to refine your existing skills, you'll find valuable insights and actionable strategies to help you succeed. Q: Can I complete this course at my own pace? A: Yes! One of the key benefits of our text-based course format is flexibility. You can study at your own pace, allowing you to balance your learning with your professional and personal commitments. Q: Will I receive a certification upon completion? A: Yes, upon successfully completing our Line Management course and passing the assessment, you'll receive a certification that you can showcase on your resume and LinkedIn profile, demonstrating your expertise in line management. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of study and availability. On average, most participants complete the course within [provide estimated time frame], but you can progress faster or slower based on your preferences and schedule. Q: Is there any ongoing support available after completing the course? A: Absolutely! We're committed to your success even after you've completed the course. You'll have access to our community forums, where you can connect with fellow participants, ask questions, and seek guidance from our team of experts. Q: Can my organization enroll multiple employees in this course? A: Yes, we offer group enrollment options for organizations looking to upskill their teams in line management. Contact our team to learn more about our corporate training solutions and special pricing packages.   Conclusion: Don't let your leadership potential go untapped! Enroll in our Line Management course today and take the first step towards becoming a confident and effective leader. With our comprehensive curriculum, expert instruction, and flexible learning format, you'll gain the skills and knowledge you need to thrive in any leadership role. Unlock a world of opportunities and accelerate your career growth with Line Management Mastery! 🚀 Course Curriculum Module 1 Introduction to Line Management Introduction to Line Management. 00:00 Module 2 Effective Communication for Line Managers Effective Communication for Line Managers 00:00 Module 3 Performance Management and Goal Setting Performance Management and Goal Setting 00:00 Module 4 Time Management and Prioritization Time Management and Prioritization 00:00 Module 5 Delegation and Empowerment Delegation and Empowerment 00:00 Module 6 Conflict Resolution and Effective Communication Conflict Resolution and Effective Communication 00:00 Module 7 Employee Development and Coaching Employee Development and Coaching 00:00

QLS Level 5 | Free QLS Hard Copy Certificate | FREE 10 CPD Courses & PDF Certificates | 150 CPD Points | Tutor Support

Enhance your professional toolkit with our comprehensive 'Restraint Awareness: Safeguarding Yourself and Others' course. Acquire crucial skills in risk assessment, communication, and post-incident management. Ideal for healthcare, security, and education professionals seeking ethical and effective strategies for conflict resolution. Elevate your expertise and prioritize safety with our expert-led training. Enroll now for a transformative learning experience.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included