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401 Courses

Hospitality & Restaurant Management

4.7(26)

By Academy for Health and Fitness

Hospitality & Restaurant Management is a combined form of customer management, service management, supervision, kitchen management, space management, people management and many other diverse responsibilities. This job industry has great career opportunities and allows you to learn diverse managerial skills. After extensive research and gathering comprehensive experience, experts have prepared this Hospitality & Restaurant Management course to make the learning experience much more enjoyable and effective. If you are looking to start your career in this field or explore more knowledge on the relevant field then this course will give you the most updated knowledge and train you in up-to-the-minute date skills. This Hospitality & Restaurant Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. You'll get a Free Student ID card by enrolling in this Hospitality & Restaurant Management course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. So, without further ado enrol the course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Hospitality & Restaurant Management Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Enrol in the course right now and you'll have immediate access to all of the Hospitality & Restaurant Management course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Hospitality & Restaurant Management Course Module 1. Introduction to Hospitality and Revenue Management Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of the Hotel Industry Module 4: The Process of Selection and Recruitment in the Hospitality Industry Module 5: The Process of Development and Training in the Hospitality Industry Module 6. Hospitality Management Operations Module 7. Management of Service Quality in the Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicators in Hospitality Revenue Management Module 10. The Revenue Management Module 11: Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in the UK Module 14. Career Prospects in the Hospitality Industry Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hospitality & Restaurant Management course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. People interested in Restaurant Business Interested to start Restaurant & Catering Service Business Looking forward to starting a career as Hotel Manager, Supervisor etc Hotel Operation Supervisor Anyone interested to learn more about Restaurant Management Process Requirements You will not need any prior background or expertise to enrol in this course. Career path Upon successful completion of our course, candidates may choose to pursue an extensive range of careers including: Restaurant Manager Event Planner Hotel Manager Hotel Supervisor Executive Manager (Restaurant & Tourism) Hospitality coach Assistant Restaurant Manager Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Hospitality & Restaurant Management
Delivered Online On Demand5 hours
£12

Hotel Management Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << The UK hospitality industry is a major employer, contributing significantly to the economy. Did you know it employs over 3.2 million people and generates over £200 billion in revenue annually? Have you ever wondered what it takes to run a successful hotel? This Hotel Management course will equip you with the knowledge and skills to excel in this exciting field. Our comprehensive Hotel Management course covers everything you need to know about the industry, from its structure and operations to essential skills like customer service and marketing. You'll learn about the recruitment and training processes, understand the intricacies of front office, housekeeping, and food & beverage operations. We'll explore how to achieve exceptional service quality, develop effective marketing strategies, and navigate the world of hospitality accounting. Additionally, you'll gain insights into the growing importance of e-hospitality and technology in today's travel and tourism landscape. Learning Outcomes of Hotel Management Explain the structure and operations of different hotel departments. Implement effective recruitment and training strategies in hospitality. Ensure smooth front office operations and deliver exceptional guest service. Apply best practices in housekeeping, engineering, and security management. Develop and implement effective marketing strategies for the hospitality industry. Analyze financial statements specific to the hotel industry. Whether you're looking to enter the hospitality industry for the first time or are looking to advance your current career, this course is an excellent investment in your future. Sign up today and take the first step towards a fulfilling career in hotel management! Why Choose Our Hotel Management Course? Get a free student ID card with Hotel Management Training Get instant access to this Hotel Management course. The Hotel Management is affordable and simple to understand The Hotel Management is an entirely online, interactive lesson with voiceover audio Lifetime access to the Hotel Management course materials The Hotel Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction Module 2: An Overview of the Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Front Office Operations Module 6: Housekeeping, Engineering, and Security Operations Module 7: Food and Beverage Operations Module 8: Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Management Training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! People interested in Hotel Business Interested in starting Hotel Management Agency Looking forward to starting a career as Hotel Manager, Supervisor etc Hotel Operation Supervisor Anyone interested to learn more about Hotel Management Process Requirements You will not need any prior background or expertise to enrol in this Hotel Management Training bundle. Career path Upon successful completion of our course, candidates may choose to pursue an extensive range of careers, including: Back Office Supervisor Event Planner Hotel Manager Hotel Supervisor Executive Manager (Hotel & Tourism) Executive Meeting Manager Front Desk Supervisor Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Hotel Management Diploma - CPD Certified
Delivered Online On Demand5 hours
£12

Hospitality: E-Hospitality and Technology

4.7(26)

By Academy for Health and Fitness

The field of work known as hospitality involves taking care of customers who frequently visit your business. The most typical kinds of properties where hospitality managers work include hotels, motels, resorts, and condos. But there are also hospitality managers in private transportation, retail, food and beverage, and other sectors. In this course, you will learn about this industry, the basics of hospitality, how it relates to tourism, lodging and food service, different forms of accommodation, different kinds of rooms, restaurant management and hotel guests in this course. Understanding the growth of the hospitality industry and effective quality control is also essential. This hospitality bundle is a thorough, instructor-led course created to give you a thorough understanding of the nature of the associated industry and your primary responsibilities. You must be able to provide excellent service to others and control situations when they go wrong. To do this, our skilled specialists created this course to meet your demands. The hospitality bundle teaches you everything about the subject in-depth and from scratch. You will receive exciting learning materials throughout this self-paced program, and you will learn the skills you need to apply a variety of concepts to give yourself a competitive edge in the job market. Learning Outcome Following the successful completion of the course, you will Know the fundamentals of the hospitality and hotel industries Learn about the significance of customer care in the hotel industry Be able to handle money in the hospitality industry Become competent in opening and closing practices, shift reporting, and control systems in hotel management Hold a grasp of the hospitality, marketing, and hotel sector in general Know about cleaning, food and beverage, and auditing procedures Understand the cost management for the hospitality sector Have knowledge of accounting functions in the hospitality and hotel industries. Why People love Hospitality From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included. ****Course Curriculum**** Here are the topics you will cover on the Course. Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment Module 04: The Process of Development and Training Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who enjoys picking up new skills can enrol in this program. Requirements Enrol on the Hospitality with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Hospitality without any delay. Career path You will be able to grasp specific knowledge and abilities with the highest level of confidence after completing the hospitality management course or training, enabling you to advance your career in the appropriate industry, such as : Hospitality Manager Hotel Manager Housekeeping Manager Catering Manager Certificates Certificate of completion Digital certificate - £10

Hospitality: E-Hospitality and Technology
Delivered Online On Demand5 hours
£12

Visual Merchandising and Store Design Training for Visual Merchandiser

By Compliance Central

Have you ever wondered how stores influence your shopping behaviour? Discover the secrets that marketers use to make shoppers buy! In an age of self-service stores, saturated markets, and ever more demanding customers, the creative and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In this visual merchandising course, you will be introduced to the marketing secrets of how colours, scents, store layouts, and merchandise presentations influence our purchase decisions. You will learn to understand shopping behaviour and how to optimise the design of retail stores and service environments to increase customer satisfaction and sales. Also, discover lucrative opportunities in Visual Merchandising and Retail Display. With salaries ranging from £16K to £50K annually, this dynamic sector welcomes skilled professionals in store layout design, display coordination, and visual enhancement. Join this industry to contribute visually captivating displays and enjoy rewarding career growth. Why would you choose the Visual Merchandising course from Compliance Central: Lifetime access to Visual Merchandising course materials Full tutor support is available from Monday to Friday with the Visual Merchandising course Learn Visual Merchandising skills at your own pace from the comfort of your home Gain a complete understanding of Visual Merchandising course Accessible, informative Visual Merchandising learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Visual Merchandising course Study Visual Merchandising in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Visual Merchandising course Visual Merchandising Curriculum Breakdown of the Visual Merchandising Course Course Outline: Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Visual Merchandising Course Learning Outcomes: Grasp fundamental concepts for effective visual merchandising strategies. Plan layouts considering traffic flow, product placement, and experience. Design appealing exteriors with attention to signage and curb appeal. Arrange merchandise, optimise space, and enhance overall store aesthetics. Utilise mannequins to showcase products and create compelling narratives. Select and place fixtures for functional and aesthetic product presentation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Visual Merchandising 13:49 1: Introduction to Visual Merchandising 13:49 Store Layouts 08:43 2: Store Layouts 08:43 Exterior Design 10:15 3: Exterior Design 10:15 In-Store Design 14:14 4: In-Store Design 14:14 Mannequins in Visual Merchandising 12:28 5: Mannequins in Visual Merchandising 12:28 Display Fixtures 08:14 6: Display Fixtures 08:14 Order Your CPD Quality Standard Certificate (Optional) 01:00 7: CPD Certificate (Optional) 01:00 Who is this course for? The Visual Merchandising course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Visual Merchandising. It is also great for professionals who are already working in Visual Merchandising and want to get promoted at work. Requirements To enrol in this Visual Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path Visual Merchandiser: £20,000 to £40,000 per year Retail Store Manager: £25,000 to £45,000 per year Visual Display Designer: £22,000 to £40,000 per year Retail Buyer: £25,000 to £45,000 per year Marketing Coordinator: £20,000 to £35,000 per year E-commerce Merchandiser: £22,000 to £40,000 per year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Visual Merchandising and Store Design Training for Visual Merchandiser
Delivered Online On Demand1 hour 6 minutes
£12

Chatbot-Powered Sales and Support Automation

By Compete High

🚀 Supercharge Your Business with Chatbot-Powered Sales and Support Automation! 🚀 Are you tired of juggling multiple tasks to keep your sales and customer support on track? Do you wish for a seamless and efficient solution that works around the clock? Look no further! Introducing our groundbreaking online course:   🌐 Chatbot-Powered Sales and Support Automation Masterclass 🌐   Unleash the Power of Automation: ✨ Transform your business with cutting-edge chatbot technology ✨ Boost sales by engaging and converting leads effortlessly ✨ Elevate customer support with instant and personalized responses   🚀 What You'll Gain: 🚀 1️⃣ Master Chatbot Development: 🤖 Learn the essentials of chatbot creation, from basic scripts to advanced functionalities. 🤖 Develop intelligent bots that understand and respond to customer needs with finesse. 2️⃣ Automate Sales Processes: 💼 Streamline your sales funnel by automating lead qualification and nurturing. 💼 Implement chatbots that guide prospects seamlessly through the buying journey. 3️⃣ Revolutionize Customer Support: 🛠️ Create chatbots that provide instant answers and support, enhancing customer satisfaction. 🛠️ Leverage AI to resolve common queries, allowing your team to focus on complex issues. 4️⃣ Data-Driven Decision Making: 📊 Harness the power of analytics to optimize your chatbot's performance. 📊 Use data insights to continually refine and improve your automation strategy. 5️⃣ Real-world Case Studies: 🌐 Dive into successful implementations of chatbot-powered automation across various industries. 🌐 Learn from the experiences of businesses that have achieved remarkable results.   🌟 Why Choose Our Course? 🌟 🔥 Expert Guidance: Led by industry experts with a proven track record in chatbot development and business automation. 🚀 Practical Implementation: Hands-on exercises and projects ensure you can apply your knowledge immediately. 📚 Comprehensive Curriculum: From chatbot basics to advanced automation strategies, we cover it all. 🤝 Community Support: Join a vibrant community of learners to share experiences, ask questions, and network. 🎓 Lifetime Access: Gain unlimited access to course materials, updates, and future additions.   Don't miss out on this opportunity to revolutionize your business with the power of chatbot-driven automation! Enroll now and watch your sales soar while providing exceptional customer support effortlessly.   🌐 Embrace the future of business automation with Chatbot-Powered Sales and Support Automation! 🌐 Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Opening and Notification 00:00 Settings - Part 1 00:00 Settings - Part 2 00:00 Flows - Part 1 00:00 Flows - Part 2 00:00 Flows - Part 3 00:00 Flows - Part 4 00:00 Flows - Part 5 00:00 Sequences - Part -1 00:00 Sequences - Part 2 00:00 Sequences - Part 3 00:00 Sequences - Part 4 00:00 Rules - Part - 1 00:00 Rules - Part - 2 00:00 Rules - Part 3 - Triggers 00:00 Replies 00:00 Messages 00:00 Conclusion 00:00 Advanced Overview 00:00 Templates 00:00 Top Bars - Part 1 00:00 Top Bars - Part 2 00:00 Landing Page - Part 1 00:00 Landing Page - Part 2 00:00 Messenger Code 00:00 Customer Chat 00:00 Messenger URLs 00:00 Widget Buttons 00:00 Slides Ins - Part 1 00:00 Slide Ins - Part 2 00:00 Page Take Over - Part 1 00:00 Page Take Over - Part 2 00:00 Widgets Box - Part 1 00:00 Widgets Box - Part 2 00:00 Zapier Integration - Part 1 - Connect Manychat 00:00 Zapier Integration - Part 2 - Cloud Connection 00:00 Zapier Integrations - Finding Applications and Custom Fields 00:00 Conclusion 00:00

Chatbot-Powered Sales and Support Automation
Delivered Online On Demand1 hour 11 minutes
£25

Retail Management: Retail Buying and Merchandising - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Tired of the same old retail routine? Do you crave a career filled with challenge, creativity where you can directly influence customer choices and trends? The UK retail industry is booming, with over 3 million people employed in varying roles, and this power-packed bundle is your golden ticket to success! Our jam-packed bundle equips you with the skills to rule the retail roost! Learn the secrets of buying, merchandising, and operations like a pro. Master the art of data-driven decision making, craft winning sales strategies, and design show-stopping store displays that turn browsers into buyers! We'll also cover essential topics like consumer rights and supply chain management, making you a retail rockstar with a complete skillset. Courses are Included in This Bundle: Course 01: Retail Management Course 02: Retail Data Analytics Course 03: Retail Associate Certificate Course 04: Understanding Retail Operations Course 05: Business Management Course 06: Supply Chain Management Course 07: Warehouse Operative Course 08: Inventory Management Training Course 09: Sales and Marketing Skills Course 10: Visual Merchandising Course 11: Consumer Rights Awareness Don't just survive in retail, thrive! Enrol today and unlock your full potential. Learning Outcomes of Retail Management Gain a comprehensive understanding of retail operations and management principles. Analyze retail data to identify customer trends and inform buying decisions. Develop effective strategies for sourcing, managing, and selling merchandise. Master the art of visual merchandising to create attractive and engaging store displays. Understand consumer rights and how to implement best practices in customer service. Enhance your sales and marketing skills to boost revenue and customer satisfaction. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Retail Management Get a free student ID card with Retail Management Training program (£10 postal charge will be applicable for international delivery) The Retail Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Retail Management course materials The Retail Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Retail Management Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location Module 11: Retail Psychology Module 12: Negotiate The Right Deal With Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills For Leading Your Team Module 15: Selling In Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety For Retail Stores Module 18: Consumer Rights Act Course 02: Retail Data Analytics Module 1: Introduction To Retail Analytics Module 2: Retail Psychology Module 3: Retail And Data Analytics Module 4: Benefits Of Retail Analytics Module 5: Retail Strategy Module 6: Retail Buying And Merchandising Module 7: Forecasting Module 8: Retail Pricing Module 9: Analytics Software Module 10: Supply Chain Management In Retailing Module 11: The Sales Process And Dealing With Customers At The Checkout Module 12: Selling In Multiple Channels Module 13: Taking Trends And Targeting Customers Effectively Course 03: Retail Associate Certificate Module 01: Introduction to Retail Associate Module 02: Qualities of a Retail Associate Module 03: Retail Psychology Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Taking Trends and Targeting Customers Effectively Module 07: The Sales Process and Dealing with Customers at the Checkout Module 08: Consumer Rights Act Module 09: Introduction to Visual Merchandising Module 10: In-Store Design Module 11: Exterior Design Module 12: Health & Safety for Retail Stores Module 13: Management Skills for Leading Your Team =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Buyers Merchandisers Sales Associates Store Managers Retail Entrepreneurs Career Changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Buyer Merchandiser Sales Manager Store Manager Retail Operations Manager Retail Business Owner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Retail Management: Retail Buying and Merchandising - CPD Certified
Delivered Online On Demand41 hours
£59

Diploma in Housekeeping Management

4.3(43)

By John Academy

Diploma in Housekeeping Management Description The Diploma in Housekeeping Management is designed to prepare you for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This CPD accredited online course will benefit anyone who wishes to work in the housekeeping department of a hotel. In addition, it is perfect for those who want to understand the basics of managing a household. This housekeeping management course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning. It will also cover lessons on staffing, budgeting and inventory control. Furthermore you will be able to look at the role hospitality plays in meeting the evolving demands of today's customer. As you complete each module, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role. On course completion, you will receive a certificate of achievement which you can use to advance your career prospects in this field. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Diploma in Housekeeping Management Course for? The Diploma in Housekeeping Management course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Housekeeping Management Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 An Overview of Hotel Industry 00:18:00 Introduction to Hospitality Management 00:23:00 Management of Housekeeping, Engineering and Security Operations 00:27:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Management of Service Quality in the Hospitality Industry 00:20:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 E-Hospitality and Technology 00:22:00 Customer Satisfaction 00:23:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in Housekeeping Management
Delivered Online On Demand9 hours 43 minutes
£14.99

Customer Service, KYC, CDD & CRM Training - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

Customer Service, KYC, CDD & CRM Training - CPD Certified
Delivered Online On Demand25 hours
£32

Level 4 Diploma in Travel & Tourism - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever dreamt of a career in travel and tourism? The UK travel and tourism industry is a major contributor to the economy, generating billions of pounds and employing millions of people. With travel and tourism contributing significantly to the UK economy-over £75 billion in 2019 alone-the opportunities for skilled professionals in this field are immense. Are you passionate about travel, creating memorable experiences, and providing excellent customer service? If so, this comprehensive travel and tourism bundle could be the perfect first step towards your dream career. Our Travel & Tourism bundle encompasses a range of key areas including hospitality, event planning, and tourism management. Each course is designed to build your understanding and skills to manage tourism services, plan and execute events, and operate within hospitality settings. You will learn about modern tourism trends, effective communication strategies, and the utilization of technology in tourism, which includes courses like smartphone photography to enhance your digital presence as a travel blogger or promoter. With a single payment, you will gain access to Travel & Tourism course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Travel & Tourism Bundle Package includes: Main Course : Diploma in Travel & Tourism at QLS Level 4 10 Additional CPD Accredited Premium Courses related to Travel & Tourism: Course 01: Hospitality Management Course 02: Leisure Management Course 03: Event Planning Course 04: Catering Management Course 05: Travel Blogger Course 06: Tour Guide Training Course 07: Restaurant Management Course 08: Receptionist Diploma Course 09: Travel Advisor Course 10: Smartphone Photography Don't miss this opportunity to take your travel dreams to the next level! Enrol today and unlock a world of exciting career possibilities in the ever-evolving travel and tourism industry. Learning Outcomes of Travel & Tourism Gain a comprehensive understanding of the travel and tourism industry. Develop essential skills in hospitality, leisure management, and event planning. Learn to create engaging travel content through blogging and smartphone photography. Master the art of tour guiding and lead unforgettable adventures. Acquire expertise in restaurant management to excel in the culinary world. Earn a recognized QLS Level 4 Diploma in Travel & Tourism. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Travel & Tourism Get a free student ID card with Travel & Tourism Training program (£10 postal charge will be applicable for international delivery) The Travel & Tourism is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Travel & Tourism course materials The Travel & Tourism comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Travel & Tourism at QLS Level 4 Module 1: Introduction to Travel & Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel & Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel & Tourism Issues to contend with Module 14: Human Resource Management in Travel Industry Course 01: Hospitality Management Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Course 02: Leisure Management Module 01: Introduction To Leisure Management Module 02: Managing And Maintaining A Leisure Facility Module 03: Travel, Tourism And Leisure Module 04: Managing Hotel And Lodging Module 05: Planning For Leisure Services Module 06: Leadership In Leisure Industry Module 07: Human Resource Management In Leisure Industry Module 08: Marketing Of Leisure And Recreation Module 09: Health, Safety And Welfare =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Travel & Tourism professionals Career changers in Travel & Tourism Travel agents seeking advancement Industry enthusiasts in Travel & Tourism Job seekers in Travel & Tourism Requirements No prior background or expertise is required for this Course Career path After completing this bundle, you are to start your career or begin the next phase of your career. Travel Consultant Tour Operator Manager Event Planner Hotel Manager Airlines Manager Cruise Ship Director Certificates CPDQS Accredited Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Travel & Tourism at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 4 Diploma in Travel & Tourism - QLS Endorsed
Delivered Online On Demand3 days
£100

Inventory & Stock Management Training

By IOMH - Institute of Mental Health

Inventory and stock management is the process of tracking and controlling the flow of goods in and out of a warehouse. It involves everything from ordering and receiving products to storing and picking them for shipment. Effective inventory and stock management can help businesses to improve their efficiency, reduce costs, and increase customer satisfaction. If you are looking to improve your inventory and stock management, then you need to take Inventory & Stock Management course. You Will Learn The Following Things: Develop a comprehensive understanding of inventory and stock management principles. Learn effective order-picking strategies to optimise warehouse operations. Gain knowledge of warehouse automation and equipment for increased efficiency. Understand essential warehouse processes and communication strategies. Explore the future of warehousing and stay ahead of industry trends. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Inventory & Stock Management Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Inventory & Stock Management Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Warehouse managers and supervisors seeking to enhance their skills. Supply chain professionals looking to optimise inventory management. Individuals interested in pursuing a career in warehouse operations and logistics. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Inventory & Stock Management Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Warehouse Manager: £25,000 - £45,000 per year Supply Chain Analyst: £25,000 - £40,000 per year Logistics Coordinator: £20,000 - £35,000 per year Inventory Control Specialist: £25,000 - £40,000 per year Operations Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction To Warehousing Introduction To Warehousing 00:35:00 Module 02: Inventory And Stock Inventory And Stock 00:25:00 Module 03: Order Picking Strategies Order Picking Strategies 00:25:00 Module 04: Warehouse Automation And Equipment Warehouse Automation and Equipment 00:20:00 Module 05: Warehouse Processes Warehouse Processes 00:25:00 Module 06: Warehouse Communication Warehouse Communication 00:15:00 Module 07: Warehouse Layout Warehouse Layout 00:20:00 Module 08: Warehouse Safety Warehouse Safety 00:25:00 Module 09: The Future Of Warehousing The Future of Warehousing 00:20:00

Inventory & Stock Management Training
Delivered Online On Demand3 hours 30 minutes
£10.99