3621 Courses

Managing customer relationships isn’t just about keeping track of contacts – it’s about building trust, maintaining consistency, and ensuring every interaction adds value. This CPDQS Accredited CRM Bundle Course has been crafted to deliver a solid grasp of CRM systems and strategies, giving learners a clear, structured path to understand how businesses stay connected with customers while streamlining operations behind the scenes. From mastering the fundamentals to exploring system-based workflows and communication strategies, this course offers insight into what keeps modern CRM ticking. Whether you're aiming to sharpen your knowledge or simply keep up with the fast-moving pace of customer engagement, this bundle serves up just the right mix of clarity and detail – minus the fluff. Fully online and available to start at your own pace, it’s the kind of training that doesn’t chase trends but focuses on what works. Key Features of CRM Bundle CPD Accredited CRM Course Instant PDF certificate Fully online, interactive CRMcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this CRM Bundle course to excel! To become successful in your profession, you must have a specific set of CRM skills to succeed in today's competitive world. In this in-depth CRMtraining course, you will develop the most in-demand CRM skills to kickstart your career, as well as upgrade your existing knowledge & skills. CRM Curriculum Course 01: CRM - Customer Relationship Management Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: Level 2 Diploma in Customer Service Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This CRM bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about CRM basics. Requirements No prior degree or experience is required to enrol in this course. Career path This CRM Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Duration 2 Days 12 CPD hours This course is intended for This is an introductory-level course for Administrators who are new to Jira (this is NOT for experienced Jira admin or users). Students should have a background in basic administration. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment, exploring several practical use cases that provide context as to where and when to use Jira, students will learn about: user management global and project permissions project roles schemes configuration of issue types, workflows, and screens Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. Geared for administrators new to Jira, JumpStart to Jira for Administrators | Jira Administration is a two-day, hands-on course that explores the most important tasks required to set up Jira, providing students with ample hands-on experience using common administration tasks. This hands-on course enables the Student to administer a JIRA instance and ?learn by doing?. The focus of this course is on Best Practices, and practical skills. Getting started with JIRA Administration JIRA conceptual review Core concepts Terminology Infrastructure JIRA roles Groups vs Roles Overview Project roles Creating a role Project scaling JIRA User management Project Resolution Project status Resolved status Resolution date Schemes Overview Project scope schemes Adding users to schemes Issue type schemes Notification schemes Permission schemes Issue security schemes working with schemes JIRA as a Platform Overview What can be configured Basic JIRA project setup Advanced project setup Workflows Overview Designing a workflow Defining a workflow Implementing a workflow Deploying workflows Workflow events Transitions and sub-tasks Custom Fields Overview Field types Field context Limiting contexts Adding contexts Screens and field configuration Best practices for custom fields User Lifecycle Overview Adding users Adding third-party users Modifying users Deactivating users Remote JIRA Access Overview Emails SQL REST Webhooks XML and RSS Command Line Interface Integrating JIRA with other applications Migrating Data into JIRA Overview Migration steps The CSV importer JIRA cloud migration Summary and Best Practices Looking back at the ?Big Picture? Optional - Jira Certification Prep Review Additional course details: Nexus Humans JumpStart to Jira for Administrators | Jira Administration (TTDV7540) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JumpStart to Jira for Administrators | Jira Administration (TTDV7540) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This Professional Certificate Course in Introduction to Scheduling in Supply Chain Operations covers the fundamentals of operation scheduling, its objectives, functions, and types. It also covers different approaches to scheduling, load work centers, and sequencing methods. The course introduces performance measures and ways to minimize scheduling difficulties. Additionally, the course focuses on the Theory of Constraints, including its principles, metrics, and scheduling multiple resources. Students will learn about time-cost trade-offs and scheduling services. By the end of this course, students will have a comprehensive understanding of scheduling and optimization techniques in the supply chain. This Professional Certificate Course provides a comprehensive understanding of scheduling and optimization techniques in the supply chain operations. The course covers the theory of constraints, load work centers, sequencing methods, and approaches to scheduling. After the successful completion of the course, you will be able to learn about the following, Operation Scheduling, its Objectives, functions, and types. Approaches to scheduling and Load Work Centres, along with concept and method of sequencing, performance measures, and minimizing scheduling difficulties. Theory of Constraints which includes principles, metrics used, Scheduling Services, Scheduling Multiple Resources, and Time-Cost Trade-Offs. This Professional Certificate Course in Introduction to Scheduling in Supply Chain Operations covers the fundamentals of operation scheduling, its objectives, functions, and types. It also covers different approaches to scheduling, load work centers, and sequencing methods. The course introduces performance measures and ways to minimize scheduling difficulties. Additionally, the course focuses on the Theory of Constraints, including its principles, metrics, and scheduling multiple resources. Students will learn about time-cost trade-offs and scheduling services. By the end of this course, students will have a comprehensive understanding of scheduling and optimization techniques in the supply chain. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Scheduling In Supply Chain Operations Self-paced pre-recorded learning content on this topic. Introduction to Scheduling In Supply Chain Operations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience Supply chain professionals Operations managers Logistics professionals Production managers Inventory managers Procurement managers Anyone interested in supply chain scheduling and optimization Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Risk Magic! How to Deal with Unknown Risk Many of us have taken on the challenge of better managing risk on our projects. That was a good start and we have since improved our risk management capabilities. Now we are being told that we should also manage unknown risk. If the risk really is unknown, how are we supposed to do that-with magic? Join this session for a fun look at the impossible. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

A comprehensive, simple, visual guide and a super-easy course using SAS with no installation on your computer necessary. This course uses the latest SAS Studio offered through SAS OnDemand and it's completely free. 12+ hours of knowledge-packed lectures, videos, quiz questions, followed by two practical and hands-on guided exercises and projects.

The relevant industry experts developed this Job Search Skills course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Bundle Course Course 01: Job Search Skills Course Course 02: Level 4 Time Management Course Course 03: Dealing With Difficult People ***Other Benefits of Job Search Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 01: Difficult People and Their Difficult Behaviour Introduction Openly Hostile, Aggressive Behaviour Disguised Hostility: Passive-Aggressive Behaviour Passive Behaviour Module 02: Communicating With Difficult People Introduction Minimal Encouragers Reflective Listening Questions About Feelings Non-Verbal Communication Talking to Difficult People Module 03: Standing Up to Difficult People Introduction How to be Assertive Building the Confidence to be More Assertive Choosing How to Respond Module 04: A Quick Guide to the Seven Classically Difficult Types Hostile, Aggressive, Belligerent and Offensive Complainer, Grouches and the Sourpuss The Silent Unresponsive and the Quiet Ones The Super Agreeable: A Bit Like a Spaniel Puppy The Negativist The Know-All The Indecisive, The Ditherer, The Hesitant Module 05: Dealing with Bosses Who Drive You Barmy Introduction Mr Angry Never Let Them See You Sweat Module 06: Colleagues to Throttle Introduction Competition Crazy Rivals, Antagonists and Getting Personal It Is Always the Quiet Ones Module 07: Dealing With Impossible People Impossible People Critical, Impossible-to-Please Impossible People Persistently Negative Impossible People Drama Queens Self-Centred Impossible People Bullies How to Deal with Impossible People Module 08: The Temper Tantrum Type How to Spot a Temper Tantrum Type How Did Temper Tantrum Types Get That Way? How to Avoid Temper Tantrum Types Getting Temper Tantrum Types to Act Their Age --------------------- **Dealing With Difficult People Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Job Search Skills: Job Search Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills - Online Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

🌟 Unlock Your Potential with the Risk Assessment & Management Diploma! 🚀   Are you ready to elevate your career and become a master of risk in the dynamic landscape of today's business world? Look no further! Our comprehensive 'Risk Assessment & Management Diploma' is designed to equip you with the essential skills and knowledge needed to navigate and conquer the challenges of risk in various industries.   📚 Course Highlights:   Module 1: Introduction to Risk Assessment and Management Lay the foundation with a deep dive into the fundamental concepts of risk. Understand the importance of risk assessment in decision-making processes. Explore real-world case studies to enhance your practical understanding.   Module 2: Risk Identification and Analysis Master the art of identifying potential risks in diverse business scenarios. Learn advanced analytical techniques to assess the impact and probability of risks. Develop a keen eye for recognizing both internal and external threats.   Module 3: Risk Mitigation and Control Dive into effective strategies for mitigating and controlling identified risks. Understand risk response planning and its role in proactive risk management. Explore best practices for minimizing the impact of potential risks on your organization.   Module 4: Risk Communication and Reporting Hone your communication skills to effectively convey risk information. Learn to create clear and concise risk reports for stakeholders. Develop strategies for facilitating productive risk-related discussions within your organization.   Module 5: Financial Risk Management Specialize in the critical domain of financial risk management. Explore techniques for assessing and managing financial risks in-depth. Gain insights into investment risk, market risk, credit risk, and more.   🎓 Why Choose Our Diploma Program? Expert-Led Instruction: Learn from industry experts with extensive experience in risk management. Practical Approach: Apply theoretical concepts to real-world situations through hands-on exercises and case studies. Flexible Learning: Access course materials and lectures at your own pace, allowing for a perfect balance with your professional commitments. Networking Opportunities: Connect with like-minded professionals and build a valuable network within the risk management community.   🌐 Your Journey Starts Here! Embark on a transformative learning experience with our Risk Assessment & Management Diploma. Whether you're a seasoned professional or just starting your career, this program is tailored to enhance your skill set and empower you to make strategic decisions in the face of uncertainty.   Seize the opportunity to become a leader in risk assessment and management! Enroll now and take the first step toward a future filled with success and resilience. 🚀🌟   Course Curriculum Module 1_ Introduction to Risk Assessment and Management Introduction to Risk Assessment and Management 00:00 Module 2_ Risk Identification and Analysis Risk Identification and Analysis 00:00 Module 3_ Risk Mitigation and Control Risk Mitigation and Control 00:00 Module 4_ Risk Communication and Reporting Risk Communication and Reporting 00:00 Module 5_ Financial Risk Management Financial Risk Management 00:00

Do you want to learn how to become an effective leader? Do you want to take your leadership to the next level? Do you want to get to share your unique talents with others? If yes, then this course is for you! Description: A great leader is the one who can lead and motivate others to achieve greater heights. Our diploma course explores the vital managements aspects, for example, individual effectiveness in senior roles, leading techniques development and usage, managing change in a different, challenging and quickly developing business environment, communicating successfully and exploring talents. This program has been designed for leaders and high potential managers to upgrade their capacity to deal with competence and lead for individual and organisational achievement. Who is this course for? For leaders and high potential managers to upgrade their capacity to deal with competence and lead for individual and organisational achievement. Entrepreneurs. Business owners. Anyone who wants to be a great leader. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Leadership and People Management Diploma will be very beneficial and helpful especially to the following careers: Instructor. Leadership program developer. Manager. Businessmen. Leadership and People Management Diploma - Updated Version Leadership Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 People Management Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Leadership and People Management Diploma - Old Version Leadership Basics The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Leadership and People Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Leadership and People Management Diploma 00:20:00 Final Exam Final Exam- Leadership and People Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unveil the intricate world of financial operations with our comprehensive programme. Discover the nuances of managing vendor relationships, processing invoices, and utilising cutting-edge technologies. Navigate through the intricacies of purchase ledger management and master financial budgeting, auditing, and reporting. Key Features: CPD Certified Developed by Specialist Lifetime Access In this dynamic course, you'll gain expertise in vendor management, understanding the pulse of invoice and payment processing. Immerse yourself in the latest technologies revolutionising the accounts payable landscape. Unleash your potential in purchase ledger management, and become adept at financial budgeting, auditing, and reporting. As you embark on this journey, grasp the core concepts that will empower your career in the heart of financial processes. Course Curriculum Module 01: Introduction to Accounts Payable Processing Module 02: Vendor Management Module 03: Invoice & Payment Processing Module 04: Technologies in Accounts Payable Processing Module 05: Purchase Ledger Management Module 06: Financial Budgeting, Auditing, and Reporting Learning Outcomes: Efficiently manage vendor relationships for seamless financial transactions. Master the art of processing invoices and payments with precision. Navigate and utilise the latest technologies in accounts payable processing. Gain insights into the intricacies of purchase ledger management. Develop proficiency in financial budgeting, ensuring optimal resource allocation. Acquire the skills for meticulous financial auditing and reporting. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals seeking advanced skills in accounts payable processing. Business administrators aiming to enhance financial management capabilities. Aspiring financial analysts looking to delve into purchase ledger management. Accountants keen on mastering the intricacies of financial budgeting and auditing. Individuals aspiring to excel in financial reporting and analysis roles. Career path Accounts Payable Specialist Financial Analyst Purchase Ledger Clerk Audit Assistant Finance Manager Reporting Analyst Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.