Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.
Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.
Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.
A high-impact programme designed to be fun and to get people fully involved. The first-class, jargon-free content is based on what people need to know in practice, not off-putting legal language. This introductory course covers: Introducing Working Safely: Accidents can happen to anyone. The realities of the human suffering behind the statistics. The importance of personal responsibility. Defining hazard and risk: Focusing on the six broad hazard groups, participants are asked to think about the hazards and risks they come across in their own work. 'Risk assessment' demystified. Identifying common hazards: All the main issues - aggression and violence, asbestos, bullying, chemicals and harmful substances, computer workstations, confined spaces, drugs and alcohol, electricity, fire, getting in and out, height, housekeeping, lighting, manual handling, noise, personal hygiene, plant and machinery, slips and trips, stress, temperature, vehicles and transport, and welfare facilities. Improving safety performance: Bridging the gap between management and workforce, encouraging participants to play their part. Also covered: contract work, inspections, safe systems and permits, protective equipment, signage, emergency procedures, reporting and health checks.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Influencing and Negotiation Skills Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Influencing and Negotiation Skills Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Influencing and Negotiation Skills Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Influencing and Negotiation Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Influencing and Negotiation Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Influencing and Negotiation Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Influencing and Negotiation Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Influencing and Negotiation Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Influencing and Negotiation Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Influencing and Negotiation Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Influencing Influencing 00:08:00 Influencing is about helping others understand 00:05:00 Your Personality affects how you influence others 00:06:00 Influence by Listening 00:06:00 Exercise: Your Influencing Inventory 00:02:00 Unit 02: Negotiating What is Negotiation? 00:05:00 The Drivers of Success in Negotiation 00:06:00 Information and Power in Negotiation 00:05:00 Exercise: Prepare to Negotiate 00:02:00 Successful Negotiation 00:05:00 The Importance of Rapport 00:07:00 Questions in Negotiation 00:04:00 Reducing Stress in Negotiation 00:06:00 Exercise: Examine your Trust Profile 00:05:00 Bringing the Negotiation to a Close 00:05:00 Dealing with Deadlock 00:07:00 Negotiating Online 00:04:00 Specific Negotiation Scenarios 00:05:00 More Negotiation Scenarios 00:08:00 The Negotiator's Toolkit 00:03:00 Assignment Assignment - Influencing and Negotiation Skills 00:00:00
Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envÃan las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un tÃtulo: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en lÃnea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Identificando Peligros y Riesgos 00:10:00 Módulo Tres: Buscando los Problemas Antes de que Ocurran (I) 00:10:00 Módulo Cuatro: Buscando los Problemas Antes de que Ocurran (II) 00:10:00 Módulo Cinco: La Responsabilidad de Todos 00:10:00 Módulo Seis: Seguimiento y Actualización de las Medidas de Control 00:10:00 Módulo Siete: Técnicas de Gerencia de Riesgos 00:10:00 Módulo Ocho: Informes y Seguridad General en la Oficina 00:10:00 Módulo Nueve: Análisis de Impacto a la Empresa 00:10:00 Módulo Diez: Plan de Recuperación Ante Desastres 00:10:00 Módulo Once: Resumen de la Evaluación de Riesgos 00:10:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Handyman: Appliance and Skills Mini Bundle is your all-in-one ticket to becoming the go-to professional in home services, residential maintenance, and domestic repairs. Whether you're looking to get hired by property management companies, take on freelance jobs, or increase your DIY confidence, this bundle positions you at the top—with hands-on relevance in Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH. This isn’t just about being handy—it’s about being employable across real-world tasks like Electrician repairs, Car Maintenance, Bike Maintenance, Home Decorating, and working safely within COSHH guidelines. Description Demand is rising fast for skilled individuals who can manage property fixes, repair tasks, and safety issues. And that’s exactly what the Handyman: Appliance and Skills Mini Bundle is designed to support—with a well-rounded foundation in Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH. Imagine the value you bring to a team when you can troubleshoot as an Electrician, handle Car Maintenance, offer Bike Maintenance, execute Home Decorating tasks, and stay fully compliant under COSHH regulations. That's not just helpful—that's hireable. From real estate agencies to local councils and private households, employers are actively looking for individuals who check all these boxes: Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH. This bundle gets you there faster. The best jobs are already being claimed by people who are multi-skilled in Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH. Don’t wait to compete. Be the one they choose first. FAQ Q: What types of roles is this bundle suited for? A: This is ideal for roles in home services, building maintenance, residential care, and facilities support where Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH knowledge are crucial. Q: Will this bundle improve my job prospects? A: Absolutely. By covering Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH, you show hiring managers that you’re ready to handle the most requested repair and safety tasks. Q: Do I need any experience before starting? A: No prior experience is necessary. This bundle is built to help beginners get up to speed in Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH quickly and efficiently. Q: Why should I act now? A: Every day you delay is another day someone else with Electrician, Car Maintenance, Bike Maintenance, Home Decorating, and COSHH expertise takes the jobs you're aiming for. Jump in while the demand is hot.
The Handyperson (Carpentry, Plumbing, Electrician) Mini Bundle is built for practical professionals who want to get hired, stay hired, and offer in-demand services that never go out of style. With comprehensive coverage of Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing, this bundle speaks the language of real-world employers. If you want your CV to show you’re ready for hands-on work and client interaction—this is your toolkit. Whether you’re applying to trades firms, facilities teams, or working freelance, skills in Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing are your competitive edge. Description This bundle is made for modern handypeople—individuals who know how to wire, fix, install, and communicate. With a strong focus on Electrician work, Car Maintenance, Bike Maintenance, excellent Communication Skills, and essential Plumbing, the Handyperson (Carpentry, Plumbing, Electrician) Mini Bundle makes your versatility impossible to ignore. Employers aren’t just hiring based on one skill anymore. They’re looking for workers who can bring multiple services to the table: Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing. And if you’re working with customers? Communication Skills combined with Electrician, Car Maintenance, Bike Maintenance, and Plumbing abilities are an unbeatable combo—especially for solo tradespeople or customer-facing staff. Whether you're fixing fuses, solving leaks, handling engine repairs, or coordinating with clients, having Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing training will open more doors than you think. FAQ Q: Who should take this bundle? A: Anyone in—or entering—the skilled trades, maintenance, or property management industries. The combination of Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing is gold for employers. Q: Can I use this for self-employment or freelance work? A: Definitely. Clients hire based on trust and capability. Showing experience in Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing gives them every reason to choose you. Q: Is this suitable for entry-level workers? A: 100%. You don’t need to be a master technician. This bundle equips you to start applying confidently for jobs needing Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing. Q: What makes this different from other trade bundles? A: Most bundles focus on one trade. This one gives you five highly employable skills—Electrician, Car Maintenance, Bike Maintenance, Communication Skills, and Plumbing—to increase both your value and your income potential.