Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Sales Talk? Communication with customers? Learn the secrets to successful communication for sales and more in this course! Description: Mastering the art of communication in sales industry is extremely important but it becomes difficult if you are not willing to learn it systematically in an appropriate manner. It is immensely important to communicate with your customers effectively as it is your key to success and greater revenue. Attracting more people to yourself or to your business will become easier if you are willing to learn the secrets of how to communicate successfully. This course outlines and explains the effective techniques and methods of how to excel the sales communication skills to grow your business and get more revenue. This course will equip you with the appropriate sales communication skills to have a better relationship with your customers and it will surely help you increase your sales. Learn the important strategies of the business industry to expand your commercial, social network. Who is the course for? Employees of the sales industry and other businessmen who want to learn how to communicate effectively with their customers and potential clients. People who have an interest in finding better ways of commercial and social communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Communication Diploma will be very beneficial and helpful, especially to the following careers: Sales Executive Marketing Executive Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives. Chapter 1 Communication Basics 00:30:00 Chapter 2 The Importance Of Self Esteem 00:30:00 Chapter 3 Oral Communication Strategies 00:30:00 Chapter 4 Written Communication Techniques 00:30:00 Chapter 5 The Importance Of Body Language 00:30:00 Chapter 6 Public Speaking Tips 00:30:00 Chapter 7 How Bad Communication Damages Your Business 00:30:00 Reference Book Marketing Communications 00:00:00 Mock Exam Mock Exam- Sales Communication Diploma 00:20:00 Final Exam Final Exam- Sales Communication Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The four colour energies will give you the insights to transform your teams ability to influence customers and tailor their approach to different customers preferences. By building deep rapport and creating trust your customers will strengthen their bond with your organisation. Watch as your sales and profits exceed your expectations.
Successful communications are all about making the message as simple as possible – but this can be difficult when the subjects we're talking about are inherently complicated. Academic institutions, tech companies, health organisations, charities and many others have complex ideas, processes and systems at the heart of what they do. This course is for anybody who needs to distill information down into key messages for important stakeholders, funders and investors, decision makers and members of the public. You’ll learn proven techniques for grabbing attention and changing minds through presentations and public speaking, infographics and data visualisations, and written reports and online posts. We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Understanding your audience Matching your objectives to your audience's motivations. Identifying the right tone and language. Understanding how, where and when your audience wants to be spoken to. Session 2: Refining your objectives Breaking down strategic aims into tactical steps Metrics and milestones: defining and measuring progress and success. Rapidly building a brief for your communications. Session 3: Telling the story Using metaphors, visuals, comparisons to frame your narrative. From slide decks to online campaigns - choosing the right formats for delivering your message. Selecting communications channels to maximise reach and impact. Session 4: Keeping it going Processes and systems for launching and maintaining communications campaigns. Building social proof – creating and curating content. Troubleshooting and preparing for common challenges. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.” Joe Barlow | Head of Programme, Understanding ModernGov
ð Unlock Your Success with 'Strategic Communication Mastery' Online Course! ð Are you ready to elevate your personal and professional success to new heights? Introducing our groundbreaking online course: 'Strategic Communication Mastery: Achieving Success Through Effective Interaction.' ð Why Strategic Communication Matters: In a world where effective communication is the key to success, mastering the art of strategic communication is non-negotiable. Whether you're navigating the corporate landscape, leading a team, or building relationships, your ability to communicate strategically will set you apart. ð What You'll Learn: ð¹ Crafting Compelling Messages: Learn the art of creating messages that resonate, influence, and drive results. ð¹ Building Powerful Connections: Develop the skills to connect authentically with colleagues, clients, and stakeholders. ð¹ Navigating Difficult Conversations: Turn challenges into opportunities by mastering the art of handling tough discussions with finesse. ð¹ Leadership Communication: Lead with impact by understanding how to inspire and motivate through your words. ð¹ Digital Communication Mastery: Navigate the complexities of virtual communication with confidence and effectiveness. ð Course Highlights: ð Interactive Modules: Engage with dynamic lessons, real-world case studies, and practical exercises. ð Personalized Feedback: Receive personalized feedback to accelerate your growth and address your unique challenges. ð Global Community: Connect with like-minded individuals from around the world, expanding your network and perspectives. ð¼ Who Should Enroll: ð©âð¼ Professionals seeking to enhance their leadership skills. ð¨âð« Team leaders and managers looking to improve team dynamics. ð¥ Entrepreneurs and business owners aiming to build strong client relationships. ð©âð» Anyone wanting to excel in the art of strategic communication. ð Join 'Strategic Communication Mastery' today and unlock a future where your words become the catalyst for your success! Don't miss out-seize this opportunity to transform your communication skills and elevate your professional journey. Enroll now! ð Course Curriculum Strategic Communication Intro _ Beginning Concepts 00:00 Response _ Meaning 00:00 Ways We Communicate 00:00 Communication - Main Concepts - Part 1 00:00 Communication - Main Concepts - Part 2 00:00 Reality - Generosity - Listening 00:00 Power Of Questions - Greek Strategy 00:00 Language _ Emotion 00:00 Clear Communication Is The Key 00:00 Great Tips _ Tools - Part 1 00:00 Great Tips _ Tools - Part 2 00:00 Great Tips _ Tools - Part 3 00:00 Final Thoughts _ Tips 00:00
The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
ð¤ Presentation Skills Training Course Overview: Master the Art of Impactful Communication Are you ready to captivate your audience, leave a lasting impression, and confidently deliver powerful presentations? Welcome to our 'Presentation Skills Training' course, a transformative journey designed to enhance your communication prowess and elevate your public speaking abilities. Unleash your potential and become a dynamic presenter with our comprehensive training. ð Module 1: Fundamentals of Effective Presentation Skills Build a strong foundation in presentation skills with an exploration of key principles. Understand the psychology of effective communication, non-verbal cues, and the importance of connecting with your audience to create a memorable and impactful presentation. ð Module 2: Planning and Preparing Your Presentation Unlock the secrets to crafting compelling presentations. Learn effective strategies for structuring your content, creating engaging narratives, and tailoring your message to resonate with your audience. Master the art of planning and preparation to ensure a seamless and well-organized presentation. ð¼ï¸ Module 3: Using Visual Aids to Enhance Your Presentation Enhance your presentations with visually engaging elements. Explore the effective use of slides, graphics, and multimedia to reinforce your message. Learn to strike the right balance between visual aids and verbal delivery for an impactful and memorable presentation. ð£ï¸ Module 4: Delivering Your Presentation with Confidence and Clarity Boost your confidence and develop a commanding presence as a speaker. Explore techniques for managing nervousness, perfecting your vocal delivery, and utilizing body language to convey confidence and clarity. Master the art of engaging your audience and maintaining their attention throughout your presentation. â Module 5: Handling Questions and Feedback Effectively Navigate the Q&A session with finesse. Learn strategies for handling questions confidently and providing thoughtful responses. Discover techniques for incorporating feedback into your presentations, fostering continuous improvement and refinement of your communication skills. ð Why Choose Our Presentation Skills Training Course? Practical Application: Hands-on exercises and simulated presentations for real-world experience. Expert Coaching: Learn from seasoned communication professionals with a wealth of experience. Interactive Learning: Engage in activities designed to enhance your presentation skills dynamically. Career Advancement: Open doors to diverse opportunities where effective communication is paramount. ð Enroll Now and Transform Your Presentation Skills! Don't miss the opportunity to become a charismatic and impactful presenter. Our Presentation Skills Training course is your gateway to mastering the art of effective communication. Enroll now and unlock the keys to confidently delivering presentations that leave a lasting mark! Course Curriculum Module 1_ Fundamentals of Effective Presentation Skills. Fundamentals of Effective Presentation Skills. 00:00 Module 2_ Planning and Preparing Your Presentation. Planning and Preparing Your Presentation. 00:00 Module 3_ Using Visual Aids to Enhance Your Presentation. Using Visual Aids to Enhance Your Presentation. 00:00 Module 4_ Delivering Your Presentation with Confidence and Clarity. Delivering Your Presentation with Confidence and Clarity. 00:00 Module 5_ Handling Questions and Feedback Effectively. Handling Questions and Feedback Effectively. 00:00