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2816 Courses

Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma

By Compliance Central

Recent studies show that the nexus of Entrepreneurship, Business Management & Customer Service has become increasingly vital in today's dynamic market landscape. With the rapid evolution of consumer preferences and technological advancements, businesses are seeking professionals who can adeptly navigate these realms. According to recent data from the Office for National Statistics, industries prioritizing customer service, efficient business management, and innovative entrepreneurial strategies have shown a significant uptick in growth, outpacing their counterparts. In response to these trends, our comprehensive Entrepreneurship, Business Management & Customer Service bundle equips learners with the essential tools and insights needed to excel in these interconnected domains. Embark on a transformative journey with our Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma , meticulously designed to empower individuals with the knowledge and skills to thrive in diverse professional settings. Through a curated blend of QLS Endorsed Diplomas and CPD QS Accredited Courses, participants delve deep into the intricacies of customer service representation, entrepreneurship training, and advanced business management practices. With a focus on both theoretical frameworks and practical applications, learners gain a holistic understanding of how these disciplines intertwine to drive organisational success. QLS Endorsed Courses: Course 01: Certificate in Customer Service - Representative at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 04: Entrepreneurial Mindset Course 05: Advanced Pitching for Startups Course 06: Make Business Plans: Forecasting and Budgeting Course 07: Business Law Course 08: Financial Ratio Analysis for Business Decisions Course 09: Capital Budgeting & Investment Decision Rules Course 10: Business Management Course 11: Setting & Achieving Goals Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. It covers Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma. Learning Outcomes: Demonstrate proficiency in customer service principles and techniques at QLS Level 3. Apply entrepreneurial mindset strategies to identify and capitalise on emerging opportunities through Entrepreneurship, Business Management & Customer Service courses. Utilise advanced pitching techniques to effectively communicate business ideas and secure investments by Entrepreneurship, Business Management & Customer Service courses. Develop comprehensive business plans encompassing forecasting, budgeting, and financial analysis over Entrepreneurship, Business Management & Customer Service courses. Navigate legal frameworks and ethical considerations inherent in business operations. Employ critical thinking and decision-making skills to achieve strategic goals in Entrepreneurship, Business Management & Customer Service. In our Entrepreneurship, Business Management & Customer Service bundle, learners delve into an array of topics essential for success in today's competitive business landscape. Through QLS Endorsed Diplomas and CPD QS Accredited Entrepreneurship, Business Management & Customer Service Courses, participants gain comprehensive insights into customer service representation, entrepreneurship, and advanced business management strategies. From mastering the art of effective communication with customers to honing the skills necessary to lead and innovate within organisations, this Entrepreneurship, Business Management & Customer Service bundle provides a holistic approach to professional development. Participants in Entrepreneurship, Business Management & Customer Service courses will explore the principles and practices of customer service at QLS Level 3, equipping them with the knowledge and techniques required to deliver exceptional customer experiences. Additionally, they will delve into the nuances of entrepreneurship, learning to cultivate an entrepreneurial mindset and identify opportunities for innovation and growth. Through advanced courses in business management, participants will develop proficiency in areas such as financial analysis, strategic planning, and decision-making, empowering them to drive organisational success and navigate the complexities of today's business environment. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Entrepreneurship, Business Management & Customer Service package is designed for: Aspiring entrepreneurs keen on honing their entrepreneurial skills in Entrepreneurship, Business Management & Customer Service. Business professionals seeking to enhance their management capabilities in Entrepreneurship, Business Management & Customer Service. Customer service representatives aiming to elevate their service delivery. Students pursuing careers in business administration or Entrepreneurship, Business Management & Customer Service . Individuals transitioning into entrepreneurship from other industries. Professionals looking to expand their knowledge base in Entrepreneurship, Business Management & Customer Service and stay abreast of industry trends. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This Entrepreneurship, Business Management & Customer Service bundle is beneficial for anyone looking to build their career as: Entrepreneur or startup founder Business manager or director Customer service manager Business consultant Project manager Sales manager Marketing manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Business Ethics in the Workplace: Principles and Practice

4.3(43)

By John Academy

Explore the principles and practices of business ethics in the workplace with our comprehensive course. Gain insights into ethical theories, navigating dilemmas, legal compliance, and fostering an ethical work environment. Develop crucial skills for ethical decision-making and leadership. Enroll now to promote integrity and responsibility in your organization.

Business Ethics in the Workplace: Principles and Practice
Delivered Online On Demand2 minutes
£11.99

Office Administrations and Management

4.5(3)

By Studyhub UK

Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Office Administrations and Management
Delivered Online On Demand8 days
£300

Professional Certificate Course in Diversity Management in Intercultural Management in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Diversity Management in Intercultural Management aims to provide a comprehensive understanding of diversity's pivotal role in organizational success. Participants will explore concepts of diversity management and its significance in intercultural contexts, examining strategies and ethical considerations in navigating cultural differences. The course delves into the impact of diversity on decision-making and business success, while also addressing practical aspects like managing intercultural teams, resolving conflicts, and fostering motivation. Furthermore, participants will explore the crucial role of emotional intelligence in effectively managing diversity and intercultural relations. After the successful completion of the course, you will be able to learn about the following: Explain the concept of diversity management and its role in intercultural management. Discuss the strategies and approaches used to manage cultural differences in organizations, including the ethical considerations involved. Analyze the impact of diversity management on intercultural decision-making and its impact on business success. Discuss the management of intercultural teams, including building effective teams, resolving conflicts, and motivating teams. Discuss the role of emotional intelligence in managing diversity and intercultural relations. This Professional Certificate Course in Diversity Management in Intercultural Management aims to provide a comprehensive understanding of diversity management's pivotal role in intercultural settings. Participants will delve into strategies and ethical considerations for managing cultural differences, gaining insights into their impact on decision-making and business success. The course also covers effective management of intercultural teams, addressing team building, conflict resolution, and motivation, while emphasizing the significance of emotional intelligence in fostering positive diversity and intercultural relations. This Professional Certificate Course in Diversity Management in Intercultural Management aims to provide a comprehensive understanding of diversity management's pivotal role in intercultural settings. Participants will delve into strategies for navigating cultural differences ethically, exploring their impact on decision-making and business success. The curriculum further encompasses effective management of intercultural teams, emphasizing team building, conflict resolution, and motivation, while highlighting the significance of emotional intelligence in fostering harmonious diversity and intercultural relations. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Diversity Management in Intercultural Management Self-paced pre-recorded learning content on this topic. Diversity Management In Intercultural Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Human Resource Professionals Diversity and Inclusion Managers International Business Leaders Cross-Cultural Communication Practitioners Team Managers and Supervisors Organizational Development Specialists Professionals Engaged in Global Business Leadership and Management Trainees Ethical and Diversity Consultants Corporate Trainers and Educators Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Diversity Management in Intercultural Management in London 2024
Delivered Online On Demand14 days
£29

Emotional intelligence 1 Day Training in Belfast

5.0(1)

By Mangates

Emotional Intelligence 1 Day Training in Belfast

Emotional intelligence 1 Day Training in Belfast
Delivered In-Person + more
£595 to £795

This course will provide an opportunity to begin to understand what commercial and financial awareness means and the importance of everyone in thinking commercially.

Thinking Commercially
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£1,068

M.D.D DISCERNMENT COUNSELLING PACKAGE (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

The following services are including: Navigating relationship crossroads with discernment counselling Clarity and insight in couples therapy Informed decision-making in relationships Exploring options for the future of the relationship Understanding individual needs in discernment counselling Making choices aligned with values Comprehensive discernment counselling program Invest in the future of your relationship today and experience the transformative power of Discernment Counselling. Our compassionate counsellors are dedicated to guiding you and your partner through this challenging time, helping you gain clarity and make decisions that are right for you. Take the first step towards a more empowered future by scheduling a session with us now. 3 X 1 hour https://relationshipsmdd.com/product/discernment-counselling-package/

M.D.D DISCERNMENT COUNSELLING PACKAGE (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£600

Manual Handling, Work At Height & Working in Confined Spaces QLS Endorsed Diploma

By Compliance Central

Course Overview: Recent statistics highlight the critical importance of proficiency in Manual Handling, Work At Height & Working in Confined Spaces. With workplace accidents on the rise, it's evident that comprehensive training in these areas is essential. According to recent data from the Health and Safety Executive, incidents related to manual handling, working at height, and confined spaces have increased by 15% over the past year. In light of this, our Manual Handling, Work At Height & Working in Confined Spaces bundle offers a holistic approach to tackle these challenges head-on, providing learners with a comprehensive skill set to enhance workplace safety and efficiency. This comprehensive Manual Handling, Work At Height & Working in Confined Spaces QLS Endorsed Diploma bundle encompasses an array of courses designed to equip individuals with the necessary knowledge and expertise to navigate hazardous environments safely. Through a blend of theoretical insights and practical applications, learners will delve into the intricacies of Manual Handling, Work At Height & Working in Confined Spaces, gaining a profound understanding of risk assessment, hazard mitigation, and regulatory compliance. With a focus on personal development and career advancement, participants will also enhance their communication, decision-making, and networking skills, empowering them to excel in their professional endeavors. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in Working in Confined Spaces at QLS Level 3 Course 02: Certificate in Work At Height Training at QLS Level 3 Course 03: Certificate in Manual Handling at QLS Level 35 CPD QS Accredited Courses: Course 04: RIDDOR Training Course 05: LOLER Training Course 06: Noise and Hearing Protection Training Course 07: DSEAR Training Course 08: COSHH - Control of Substances Hazardous to Health Course 09: Spill Management Training Course 10: Level 2 Health and Safety in the Workplace Course 11: Oxygen First Aid Training - Online Course Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Manual Handling, Work At Height & Working in Confined Spaces QLS Endorsed Diploma. Learning Outcomes: Acquire comprehensive knowledge and understanding of Manual Handling, Work At Height & Working in Confined Spaces. Develop proficiency in risk assessment, hazard identification, and mitigation strategies by Manual Handling, Work At Height & Working in Confined Spaces course. Gain insights into regulatory requirements and compliance standards governing workplace safety. Enhance personal development skills, including communication, critical thinking, and decision-making. Master the art of effective networking for personal and professional growth. Cultivate confidence and proficiency in public speaking and presentations. This comprehensive Manual Handling, Work At Height & Working in Confined Spaces bundle dives deep into the intricacies of workplace safety, offering participants a thorough understanding of the risks associated with manual handling, working at height, and confined spaces. Through a series of meticulously crafted modules, learners will explore the fundamental principles underpinning each area, from the mechanics of lifting and carrying to the intricacies of fall prevention and rescue procedures. Emphasis is placed on developing practical skills in risk assessment and hazard management, empowering individuals to identify potential dangers and implement effective control measures to mitigate risks proactively. Moreover, participants will gain invaluable insights into regulatory frameworks and industry best practices governing workplace safety. From familiarising themselves with the latest legislative requirements to understanding the importance of compliance audits and safety inspections, learners will emerge equipped with the knowledge and expertise necessary to uphold the highest standards of safety and wellbeing in any professional setting. By blending theoretical concepts with real-world applications, this Manual Handling, Work At Height & Working in Confined Spaces course ensures that graduates are well-prepared to navigate the complexities of hazardous environments with confidence and competence. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Manual Handling, Work At Height & Working in Confined Spaces course is ideal for: Professionals working in industries prone to manual handling, working at height, and confined space hazards. Health and safety officers seeking to enhance their expertise in risk management and regulatory compliance. Individuals aspiring to pursue careers in occupational health and safety through Manual Handling, Work At Height & Working in Confined Spaces cource. Employers looking to upskill their workforce and improve workplace safety standards. Students studying relevant disciplines interested in broadening their knowledge base. Anyone keen on advancing their personal development and career prospects. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Manual Handling, Work At Height & Working in Confined Spaces courses, you will be able to: Health and Safety Manager Risk Assessment Officer Compliance Specialist Occupational Health Advisor Safety Consultant Site Supervisor Emergency Response Coordinator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Manual Handling, Work At Height & Working in Confined Spaces  QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.

Gold Time & Productivity Management
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Level 1 Award in Leadership and Management

5.0(1)

By Empower UK Employment Training

This course will help you reach your full potential if you are considering becoming a leader or manager, or if you currently hold a leadership position.

Level 1 Award in Leadership and Management
Delivered Online On Demand1 hour 12 minutes
£5