Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator
Embark on the journey of Acupressure therapy by taking the online Acupressure's Top 5 Points for Relieving Stress & Anxiety course with us. The key five acupressure points can heal illnesses like frustration, irritability, indigestion, heartburn, stomach acidity, headaches, sneezing, emotional trauma, muscular tension, sore throat and much more. Get a professional certification for pursuing a career as a massage therapist and own the qualification to heal people confidently, or simply increase your self-care ability by exploring this Chinese healing therapy technique. What you'll learn Learn how to apply a simple hands on healing therapy to reduce stress & anxiety. Learn how you can further your studies in this area to gain an Internationally Recognised Qualification in Acupressure Therapy. Requirements You should be able to use a PC at beginner level. Who this course is for: This course has been created for students of 'All Levels'. Introduction Introduction 00:02:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:02:00 Key Points to Remember 00:02:00 What are Meridians? What are Meridians? 00:02:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:02:00 Key Points to Remember 00:02:00 Essentials Before Getting Started 00:02:00 Acupressure Treatment Protocol for Reliving Stress & Anxiety How to Begin and End an Acupressure Treatment 00:02:00 Point 1 00:01:00 Point 2 00:01:00 Point 3 00:01:00 Point 4 00:01:00 Point 5 00:01:00 Benefits of Acupressure Benefits of Acupressure 1 00:02:00 Benefits of Acupressure 2 00:02:00 Benefits of Acupressure 3 00:02:00 Resources Resources - Acupressure's Top 5 Points for Relieving Stress & Anxiety 00:00:00
Course Overview: This course on Decision Making and Critical Thinking offers a comprehensive exploration of how to develop and apply critical thinking skills in both personal and professional contexts. Learners will gain the ability to analyse complex situations, make well-informed decisions, and approach problems with a logical mindset. By the end of this course, participants will have a clear understanding of critical thinking principles, decision-making processes, and how to apply these techniques effectively in various scenarios. The course is designed to enhance problem-solving capabilities and promote more thoughtful, reasoned approaches to decision-making. Course Description: The Decision Making and Critical Thinking course covers a wide range of essential topics, including understanding the key components of critical thinking, identifying and overcoming common barriers, and exploring decision-making strategies. Learners will delve into how to evaluate claims, the benefits of critical thinking, and the practical applications of these skills in real-world situations. With engaging lessons and interactive content, participants will develop the cognitive tools needed to think critically, solve problems, and make decisions that are both informed and objective. Key areas of focus include problem-solving techniques, critical thinking strategies, and the structured decision-making process. Upon completion, learners will be equipped to make more effective decisions and analyse situations with a critical mindset. Course Modules: Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking (See full curriculum) Who is this course for? Individuals seeking to improve their decision-making skills. Professionals aiming to enhance their critical thinking abilities. Beginners with an interest in logic, problem-solving, and decision-making. Anyone looking to develop a more analytical and structured approach to challenges. Career Path: Analyst roles in business, marketing, and consulting. Leadership positions requiring strategic decision-making. Project management and operations management positions. Careers in education, research, or policy analysis. Roles in human resources, where critical thinking is key to recruitment and development.
Course Overview The Adobe InDesign course provides a comprehensive exploration of the software, focusing on its powerful tools for creating professional-level layouts and designs. Whether you're preparing marketing materials, publications, or digital assets, this course equips you with the essential skills to navigate the software with confidence. By the end of the course, you will have developed the proficiency to create visually appealing and highly functional documents suitable for various industries, helping to enhance your creative portfolio and advance your career in design and publishing. Course Description This course delves into the key features of Adobe InDesign, teaching learners how to use the software for creating professional publications. Topics covered include layout design, typography, image management, and mastering InDesign’s advanced tools. You will learn how to build multi-page documents, incorporate interactive elements, and refine text and image formatting for clear, aesthetically pleasing designs. Through a structured approach, learners will develop a solid foundation in creating both print and digital materials, honing skills in composition, design consistency, and brand alignment, enabling them to contribute to a wide range of design projects. Course Modules Module 01: Introduction to Adobe InDesign Overview of the interface Navigating tools and panels Setting up documents Basic design principles (See full curriculum) Module 02: Working with Text and Typography Text tool usage Typographic settings and styles Managing fonts and typography hierarchy Paragraph and character formatting (See full curriculum) Module 03: Image and Graphics Integration Inserting and editing images Working with vector graphics Image cropping and resizing Creating and applying effects (See full curriculum) Module 04: Master Pages and Templates Creating and using master pages Designing templates for consistency Applying templates across documents Effective page layout for multi-page documents (See full curriculum) Module 05: Exporting and Output Options Preparing files for print and digital formats Exporting PDFs and interactive documents Colour settings and file management (See full curriculum) Who is this course for? Individuals seeking to enhance their design skills. Professionals aiming to improve their proficiency in Adobe InDesign. Beginners with an interest in graphic design and publishing. Graphic designers, marketers, and creatives looking to broaden their software expertise. Career Path Graphic Designer Desktop Publisher Layout Artist Print Production Coordinator Marketing and Communications Specialist
Course Overview The "Microsoft Excel Complete Course" is designed to equip learners with the essential skills to master Microsoft Excel, one of the most widely used tools in data analysis and business operations. This course covers a comprehensive range of topics, including Excel's new features, formula creation, data visualisation, and workbook management. It offers practical knowledge that will help learners work more efficiently, whether they are managing large datasets, analysing trends, or presenting information. By the end of this course, learners will be confident in using Excel for various business tasks, gaining a strong foundation for further professional development. Course Description This course covers all key aspects of Microsoft Excel, from the basics to advanced techniques. Learners will explore Excel’s new features in the 2019 version, as well as how to perform calculations, modify worksheets, and apply formatting. The course delves into functions, lists, and data analysis tools, including PivotTables and charts. Learners will also learn how to work with multiple worksheets and workbooks, use lookup functions, and automate workbook functionality. With a focus on essential Excel tools and techniques, learners will gain the ability to efficiently manage and analyse data for business or personal use. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Office Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Working with Functions Module 09: Working with Lists Module 10: Analyzing Data Module 11: Visualizing Data with Charts Module 12: Using PivotTables and PivotCharts Module 13: Working with Multiple Worksheets and Workbooks Module 14: Using Lookup Functions and Formula Auditing Module 15: Sharing and Protecting Workbooks Module 16: Automating Workbook Functionality Module 17: Creating Sparklines and Mapping Data Module 18: Forecasting Data (See full curriculum) Who is this course for? Individuals seeking to improve their data management and analysis skills. Professionals aiming to enhance their productivity in Excel for business applications. Beginners with an interest in data analysis or office administration. Anyone looking to build a strong foundation in Excel for career advancement. Career Path Data Analyst Financial Analyst Office Administrator Project Manager Business Analyst Operations Manager Administrative Assistant HR Specialist
The Need for Metrics - Measuring the Ongoing Value of a Project Establishing metrics that measure the project´s value, both during execution and at the end of the project, is critical. Also, the true value of the project may not be known until well after the project has been completed. Executives, clients and stakeholders today are re-thinking the definition of project success. While time and cost considerations are still important, emphasis must also be placed upon the value that the project will deliver. Establishing metrics that measure the project's value, both during execution and upon completion, is critical. The true value of the project may not be known until well after the project has been completed. Each value metric is project-specific and requires different value attributes as selected by the project manager, client, and stakeholders, at the onset of the project. Bear in mind, it is possible that agreement on the value metric(s) may not be reached. In such cases, different value metrics may be required for each individual dashboard audiences. In the near future, each project team will have a specialist assigned with expertise in dashboard design. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
The Need for Metrics - Measuring the Ongoing Value of a Project Establishing metrics that measure the project´s value, both during execution and at the end of the project, is critical. Also, the true value of the project may not be known until well after the project has been completed. Executives, clients and stakeholders today are re-thinking the definition of project success. While time and cost considerations are still important, emphasis must also be placed upon the value that the project will deliver. Establishing metrics that measure the project's value, both during execution and upon completion, is critical. The true value of the project may not be known until well after the project has been completed. Each value metric is project-specific and requires different value attributes as selected by the project manager, client, and stakeholders, at the onset of the project. Bear in mind, it is possible that agreement on the value metric(s) may not be reached. In such cases, different value metrics may be required for each individual dashboard audiences. In the near future, each project team will have a specialist assigned with expertise in dashboard design. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
5-in-1 Exclusive Microsoft Excel Bundle Course!!! Come and join in, on this exceptionally designed Microsoft Excel bundle course to transform yourself into an Excel wizard, regardless of your current skill level. With over 80% of jobs now requiring Excel skills in the UK, the ability to navigate and master this tool is more than just a resume booster-it's a necessity. From basics to advanced formulas, and even automated dashboards, this bundle is your golden ticket to unlocking the full potential of Excel, making data analysis and presentation not just easier, but a true delight. This comprehensive bundle starts by guiding you through Beginner, Intermediate, and Advanced levels of Excel. You'll then explore the Newest Functions and dive deep into 25 Must-know Formulas and Functions that are game-changers. But we don't stop there; you'll learn to create Automated Dashboards using Advanced Formulas, VBA, and Power Query, and even get a mastery tour of the entire Microsoft Office Suite, including Word, PowerPoint, and 365. It's a well-rounded education designed to make you proficient and efficient in handling any task Excel throws your way. The Microsoft Excel Course includes these 5 Premium Courses: Course 01: Microsoft Excel - Beginner, Intermediate & Advanced Course 02: New Functions in Microsoft Excel Course 03: Microsoft Excel - 25 Must-Know Formulas and Functions Course 04: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 05: Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 Streamline your business processes, or just attempt to upskill for personal satisfaction, our Microsoft Excel Bundle Course is the leap forward you've been waiting for. In today's data-driven world, being Excel-savvy isn't just an asset; it's a must-have skill. Join us on this journey to becoming an Excel expert and open doors to endless career opportunities. Enrol now! Learning Outcomes of Microsoft Excel Course: Navigate Excel from basic operations to advanced functionalities confidently. Master new functions and 25 essential formulas in Excel. Design and implement automated dashboards with VBA and Power Query. Utilise the full suite of Microsoft Office for professional use. Analyse and present data effectively using Excel. Increase workplace productivity with advanced Excel skills. Why Choose Our Microsoft Excel Course? Get a Free CPD Accredited Certificate upon completion of Microsoft Excel course. Get a free student ID card with Microsoft Excel Training. Get instant access to this Microsoft Excel course. Learn Microsoft Excel from anywhere in the world. This Microsoft Excel course is affordable and simple to understand. The Microsoft Excel course is an entirely online, interactive lesson with voiceover audio. Lifetime access to the Microsoft Excel course materials. The Microsoft Excel course comes with 24/7 tutor support. Start your learning journey straight away! Course 01: Microsoft Excel - Beginner, Intermediate & Advanced Module 01: Excel From A-Z Course Introduction Module 02: Getting Started With Excel Module 03: Values, Referencing And Formulas Module 04: Intro To Excel Functions Module 05: Adjusting Excel Worksheets Module 06: Visually Pleasing Cell Formatting Module 07: How To Insert Images And Shapes! Module 08: Visualize Data With Charts Module 09: Excel's Printing Options Module 10: Benefits Of Using Excel Templates Module 11: Working With Excel Datasets Module 12: Excel Database Functions Module 13: Excel Data Validation Module 14: Excel PivotT ables Module 15: Excel's Power Pivot Add-In Module 16: Excel's Conditional Functions Module 17: Excel's Lookup Function Module 18: Text Based Functions In Excel Module 19: Auditing Formulas And Views In Excel Module 20: Excel's 'What If?' Tools Module 21: Welcome To Excel VBA Module 22: The VBA Language Module 23: Writing VBA Code Module 24: Important VBA Tools And Logic Module 25: Excel VBA Lopps Module 26: Triggering Macros Module 27: Excel User Forms Module 28: Starting A Career In Excel Course 02: New Functions in Microsoft Excel Module 01: Introduction and Agenda Module 02: RANDARRAY Module 03: UNIQUE Module 04: SEQUENCE Module 05: SORT and SORTBY Module 06: SORT A Practical Example Module 07: FILTER Module 08: FILTER A Practical Example Module 09: Other Useful New Functions Module 10: Using the New Functions in Reports Course 03: Microsoft Excel - 25 Must-Know Formulas and Functions Module 01: 25 Must-Know Formulas and Functions =========>>>>> And 2 More Courses <<<<<========= This course's curriculum has been designed by Microsoft Excel experts with years of Microsoft Excel experience behind them. The Microsoft Excel course is extremely dynamic and well-paced to help you understand Microsoft Excel with ease. You'll discover how to master the Microsoft Excel skill while exploring relevant and essential topics. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Job seekers Office professionals Data analysts Business owners Students Career improvers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Data Analyst - £30,000 to £50,000 Financial Analyst - £35,000 to £60,000 Administrative Assistant - £20,000 to £30,000 Project Manager - £40,000 to £70,000 Business Analyst - £35,000 to £65,000 Accountant - £25,000 to £50,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
SAP Training Online | Sap Training in London, UK What is SAP? SAP is one of the largest ERP(Enterprise Resource Planning) software in the world. It provides end to end solution for Financials, Manufacturing, Logistics, Distributions etc. SAP applications, built around their latest R/3 system, provide the capability to manage financial, asset, and cost accounting, production operations and materials, personnel, plants, and archived documents. The R/3 system runs on a number of platforms including Windows and MAC and uses the client/server model. SAP Career Potential You can become a SAP consultant. SAP consultants analyze, design, and configure new computer software and systems in accordance with their employers' or clients' specifications, as well as write programs such as forms, specifications, and interfaces. They also test new interfaces to ensure that system workflows are optimized and interact with end-users to make changes as requested and obtain feedback. As a SAP consultant, you could expect to earn £80,000-£150,000 per year. Which SAP Module Osborne Training offers training on various sap modules such as Financial and Controlling Sales and Distribution Material Management CRM SRM HANA And many more... Study Options Instructor-Led Live SAP Online Training Students attending training through Online LIVE Training have a real-time, Live Instructor-Led student experience through the world-class Virtual Learning Campus. Online LIVE Training provides an engaging live classroom environment that allows students to easily interact with instructors and fellow students virtually. Classroom-Based Live SAP Training in London Osborne Training offers evening sessions for classroom-based training, where an experienced Tutor/Consultant goes through the whole SAP Training course from the London campus. Only selected modules are offered from the London campus. Free Certification from Osborne Training on completion. You may attempt for SAP certification exams online to get certificate directly from SAP. Syllabus varies depending on the module take. Please send a query to receive full syllabus information.
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