Enhance your valeting team's skills for high-quality results. Valeting for Business Stage 2 follows on from Stage 1 by going into deeper levels of preparation and decontamination and introducing machine polisher enhancement and minor correction to their skillset. perfect for attending to used and re-sale vehicles, maintenance of higher use fleets, and new cars which arrive in need of a little extra work prior to handover. Get your valeting team to a standard to deal with minor paint defects, interior issues, and machine polishing work in-house - both hyper-efficiently and safely. Enhance your team's skills for high-quality results your customers will love. Valeting for Employees Stage 2 follows on from Stage 1 by going into deeper levels of preparation and decontamination and introduces machine polisher enhancement and minor correction to their skillset. Perfect for those attending to used and re-sale vehicles, maintenance of higher use fleets, and dealerships delivering new cars which can arrive in need of a little extra work prior to handover. Get your valeting team to a professional standard to deal with minor paint defects, interior issues, and machine polishing work in-house - both hyper-efficiently and safely. The course day includes; Health and safety discussion and a run-through of vital inspections and checks prior to work. Advanced chemical and decontamination skills and knowledge. Pre-polishing preparation - clay bars, solvent cleaners and mechanical decontamination. Machine polishing skills, and the health and safety requirements for their usage. Interior odour removal and deep cleaning techniques. Stone chip and small area scratch removal and refinement. Please note: Stage 1 must be completed before Stage 2, though they can be booked on consecutive days. With the combined Stage 1 and 2 certification, attendees will be able to address various valeting requirements and can complete quite complex jobs efficiently, and satisfactorily in-house. This will reduce the need to call in specialists, and enhance vehicle turnaround times through greater workflow and competence. Claim back your costs! Students will hold a UKDA accredited certificate in Stage 2 Valeting for Business, and as we are a Government Registered Learning Provider, you can be assured of the highest quality of training. As, in most cases, HMRC considers vocational training to be for the benefit of the business and a legitimate business expense, course costs can usually be recouped against company taxes, and a full VAT invoice is provided for reclamation. Course Length 1 Day (0930-1600) Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Experience / Qualification Completion of Level 1 Certification UKDA Certified
The Microsoft Office Specialist is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.
ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
During this class we will explore the creation of abstract sculpture starting with the development of ideas, shapes and forms, then we will use some composite sculpture material to transfer your ideas from a sketch to a 3 dimensional work. The material we use is rigid but very easily worked with rasps and reduction paper so you'll quite quickly gain confidence in working with it. We will supply a dust mast if requred You don't need any prior experience in sculpture or a background in art to enjoy this course, I'll take you through all aspects of the creative process. At the end of the day you'll have a piece of work to take away but we will also have discussed how to take your original to the next stage which will be moulding and casting to re-produce it in a hard wearing material.
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