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Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Life Coaching: Life Coaching Training Do you want to transform your excellent life into a spectacular one is through life coaching? If yes, with the help of our extensive Level 7 Life Coaching online course, you can unlock the door to both personal and professional success. We cover all aspects of life coaching in our Level 7 Life Coaching course, including foundational concepts and efficient communication methods also, this Level 7 Life Coaching helps to goal-setting, motivational approaches and overcoming limiting beliefs. Through this Level 7 Life Coaching course, you can share your interests,broaden your network, mentoring, and lifelong connections. After completing the Level 7 Life Coaching course, you will learn the roles and goals of life coaching. The significance of advanced communication techniques, body language, and an overview of life coaching are part of Level 7 Life Coaching lesson. Don't let this once-in-a-lifetime opportunity pass you by; enrol in our Level 7 Life Coaching course right away. Main Course: Level 7 Life Coaching Special Offers of this Life Coaching: Life Coaching Course This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course Get FREE Tutor Support to this Life Coaching: Life Coaching Course Life Coaching: Life Coaching Training The Life Coaching: Life Coaching Course will introduce you to the fundamentals of life coaching, numerous life coaching methods, and various life coaching areas before leading you to an understanding of your client's mental and physical skill development. It will also show you how to help your patients develop greater mindfulness and self-awareness. Who is this course for? Life Coaching: Life Coaching Training All motivated applicants from all backgrounds are welcome to enrol in our Level 7 Life Coaching: Life Coaching program. Anyone can apply for this Level 7 Life Coaching: Life Coaching Course, regardless of prior professional experience. Life coaches, students, recent graduates, and job seekers are all ideal candidates for this Level 7 Life Coaching: Life Coaching course. Requirements Life Coaching: Life Coaching Training To enrol in this Life Coaching : Life Coaching Course, students must fulfil the following requirements. To join in our Life Coaching: Life Coaching Course, you must have a strong command of the English language. To successfully complete our Life Coaching: Life Coaching Course, you must be vivacious and self driven. To complete our Life Coaching: Life Coaching Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Life Coaching: Life Coaching Course. Career path Life Coaching: Life Coaching Training This Level 7 Life Coaching: Life Coaching gives you a brand-new way to break into the related employment market. After completing this Level 7 Life Coaching: Life Coaching course, you can explore trendy and in-demand jobs, such as: Successful Facilitator Empowerment Coach Health Coach Life Coach Advancement Coach for Outdoor activities

Copywriting: Copywriting Course online Are you willing to learn how to create a copy that will compel readers to act? Our Level 4 Copywriting Course is created to provide you with the abilities and information required to become an expert copywriter. You will learn how to create a clear and convincing writing style by taking the Level 4 Copywriting course. You can connect emotionally with your audience with Level 4 copywriting while also comprehending email strategies and sales material. Also, this Level 4 Copywriting course covers the art of selling as well as effective methods for developing tempting offers. This Level 4 Copywriting lesson covers objections and inspires readers to take the necessary action. Also, this Level 4 Copywriting course will teach you how to design successful direct mail campaigns. Enrol in our Level 4 Copywriting Course today and take your writing skills to new heights! Learning Outcomes of Copywriting: Copywriting Course After completing this Copywriting: Copywriting Course, the learner will be able to: Understand the basics of Copywriting and know how to write Headlines to get attention from Level 4 Copywriting. Level 4 Copywriting explains the tips and tricks for writing clear copy. Level 4 Copywriting helps to gain a solid understanding of the writing process and know how to write print advertisements. Level 4 Copywriting describes how to write direct mail and gain knowledge about writing brochures, catalogues, and other sales materials. Know how to write commercials and multimedia presentations in this Copywriting: Copywriting Course. Copywriting: Copywriting Course helps to understand how to write for the Web and have a thorough understanding of writing email marketing. Main Course: Level 4 Copywriting Course Free Courses are including with this Copywriting: Copywriting Course. Along with The Copywriting: Copywriting Course, We Offer a free level 4 Time Management Course Along with Copywriting: Copywriting Course, We Offer a free proofreading & copy editing Course Special Offers of this Copywriting: Copywriting Course This Copywriting: Copywriting Course includes a FREE PDF Certificate. Lifetime access to this Copywriting: Copywriting Course Instant access to this Copywriting: Copywriting Course Get FREE Tutor Support to this Copywriting: Copywriting Course Copywriting: Copywriting Course online You can learn how to create a clear and compelling writing style by signing up for a Copywriting: Copywriting course. By using copywriting, you can connect emotionally with your audience and grasp email strategies and sales collateral. This Copywriting: Copywriting course also covers the art of selling. The Copywriting: Copywriting course also covers useful methods for crafting enticing offers. This copywriting lesson addresses objections in order to persuade readers to follow through on the necessary steps in copywriting. This copywriting course will also teach you how to write direct mail campaigns that are effective. Who is this course for? Copywriting: Copywriting Course online This Copywriting: Copywriting Course is ideal for those who want to be professional copywriters and want to engage in media writing. Requirements Copywriting: Copywriting Course online To enrol in this Copywriting: Copywriting Course, students must fulfil the following requirements. To join in our Copywriting: Copywriting Course, you must have a strong command of the English language. To successfully complete our Copywriting: Copywriting Course, you must be vivacious and self driven. To complete our Copywriting: Copywriting Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Copywriting: Copywriting Course. Career path Copywriting: Copywriting Course online This Copywriting: Copywriting Course is ideal for professional writers who want to pursue a career in copywriting or a related field. Such as: Copywriter Content writer Copywriter Interns Freelance Writer Advertising Staff

Overview This comprehensive course on Managerial Accounting Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Managerial Accounting Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Managerial Accounting Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Managerial Accounting Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 32 lectures • 05:24:00 total length •Manaerial Accounting Defined: 00:05:00 •Financial Accounting Compared to Managerial Accounting: 00:09:00 •Trends: 00:14:00 •Foundation Concepts part 1: 00:09:00 •Foundation Concepts part 2: 00:10:00 •Foundation Concepts part 3: 00:11:00 •Process costing vs Job Cost: 00:08:00 •Job cost part 1: 00:10:00 •Job cost part 2: 00:08:00 •Allocating costs to multiple products: 00:13:00 •Departmental Overhead Rate: 00:09:00 •Activity Based Costing: 00:11:00 •Cost Behavior: 00:12:00 •Cost Behavior Continued: 00:16:00 •Break Even Point: 00:11:00 •Break Even Point Changes: 00:06:00 •Sales Mix: 00:08:00 •Pricing: 00:13:00 •Short Term Decisions: 00:13:00 •Budgeting Intro: 00:12:00 •Budgetin continued: 00:15:00 •Operating Budgets: 00:06:00 •Cash Budget: 00:09:00 •Budgeted Balance Sheet: 00:05:00 •Performance Evaluation: 00:12:00 •Performance Evaluation Cont p1: 00:11:00 •Performance Evaluation Cont p2: 00:07:00 •Standards: 00:09:00 •Standard Costs Continued: 00:16:00 •Capital Investment Decisions: 00:12:00 •Capital Investment Analysis: 00:14:00 •Assignment - Managerial Accounting Masterclass: 00:00:00

Overview This comprehensive course on Applied Accounting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Applied Accounting comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Applied Accounting. It is available to all students, of all academic backgrounds. Requirements Our Applied Accounting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 52 lectures • 02:00:00 total length •Definition of Accounting: 00:02:00 •Accounting Principles: 00:03:00 •Accounting Equation: 00:01:00 •Accounting Cycle: 00:02:00 •Double Entry Accounting: 00:04:00 •Assets: 00:02:00 •Liabilities: 00:02:00 •Capital: 00:04:00 •Accounting Conventions: 00:02:00 •IFRS and GAAP: 00:02:00 •Financial Accounting: 00:01:00 •Financial Statements - Applications and Use: 00:02:00 •Profit and Loss Statement - Income Statement: 00:02:00 •Multi-step Income Statement: 00:02:00 •Expenses: 00:02:00 •Profit before Tax and EBITDA: 00:02:00 •Input to Depreciation Accounting: 00:03:00 •Depreciation Journal Entries: 00:01:00 •Balance Sheet - Assets and Liabilities Statements: 00:03:00 •Inventories: 00:01:00 •Liability Accounts: 00:02:00 •Total Liabilities and Equity: 00:01:00 •Permanent and Cyclical Working Capital: 00:02:00 •Forms of Working Capital Financing: 00:03:00 •Determinants of Working Capital: 00:02:00 •Cash Flow Statements - Operational and Reporting Formats #1: 00:04:00 •Cash Flow Statements - Operational and Reporting Formats #2: 00:01:00 •Economic Value Added (EVA) & Cash Flow Return on Investment (CFRIO): 00:02:00 •Cash Flow Return on Investment (CFROI): 00:01:00 •Key Ratio Analysis - Short Term Acid Tests & Long Term Viability: 00:05:00 •Management and Cost Accounting: 00:03:00 •What is Cost Accounting?: 00:01:00 •Material, Labour and Overhead Costing: 00:02:00 •Process Costing, Job Costing and Batch Costing: 00:03:00 •Job Costing: 00:04:00 •Activity Based Costing - Lean Operations: 00:03:00 •Steps in Developing and Activity - Based Costing System: 00:02:00 •Benefits and Limitations of Activity-Based Costing: 00:02:00 •Standard Costing and Variance: 00:02:00 •Standard Costing in GAAP and IFRS: 00:04:00 •Responsibilities for Variances: 00:01:00 •Volume, Cost and Break-even Analysis / Cost-Volume Profit Analysis: 00:03:00 •Uncertainties and Quality of Input Data: 00:02:00 •Break-Even Chart: 00:04:00 •Inventory Management- Raw, Work in Progress (WIP) & Finished Goods: 00:02:00 •Reorder Point, Lead Time and Safety Stock: 00:03:00 •Budgeting & Capital Investment - Revex & Capex: 00:04:00 •Limitations of Accounting - Financial Reporting: 00:03:00 •Intangibles, Human Capital & Goodwill - Recognition and Valuation: 00:01:00 •Goodwill: 00:02:00 •Audit - Internal & External: 00:03:00 •Assignment -Applied Accounting: 00:00:00

Overview This comprehensive course on QuickBooks Desktop: 25 Must-Know Tips will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This QuickBooks Desktop: 25 Must-Know Tips comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this QuickBooks Desktop: 25 Must-Know Tips. It is available to all students, of all academic backgrounds. Requirements Our QuickBooks Desktop: 25 Must-Know Tips is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 25 lectures • 02:04:00 total length •Chart of Accounts: 00:05:00 •Adding a bank account: 00:01:00 •Adding a credit card account: 00:02:00 •Adding Account Numbers: 00:04:00 •Merging Accounts: 00:03:00 •Subaccounts: 00:03:00 •Show Balances: 00:02:00 •Adding Items: 00:06:00 •Turning on Inventory: 00:05:00 •Adding Vendors: 00:05:00 •Adding Customers: 00:05:00 •Adding Employees: 00:06:00 •Adding Mileage: 00:03:00 •The AR cycle: 00:16:00 •Estimate: 00:02:00 •Sales Tax: 00:07:00 •Applying A Credit: 00:03:00 •The AP Cycle: 00:06:00 •Purchase Order: 00:07:00 •Memorized Transactions: 00:03:00 •Adding manual Entries: 00:02:00 •Setting Up 1099's: 00:05:00 •Reports: 00:09:00 •Customizing Reports: 00:05:00 •Setting Passwords and Adding Users: 00:09:00

Overview This comprehensive course on Entrepreneurship & Innovation Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Entrepreneurship & Innovation Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Entrepreneurship & Innovation Management. It is available to all students, of all academic backgrounds. Requirements Our Entrepreneurship & Innovation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 72 lectures • 02:00:00 total length •Entrepreneurship: 00:01:00 •Entrepreneurship Introduction: 00:01:00 •Entrepreneurship Definition: 00:01:00 •Entrepreneurship Theories: 00:01:00 •Schumpeter Theory: 00:02:00 •Uncertainty - Bearing Theory and Krizner's 'Alert' Entrepreneurship: 00:02:00 •Biological and Marshall's Theory of Entrepreneurship: 00:01:00 •Other Entrepreneurship Theories: 00:02:00 •Sociological Theories of Entrepreneurship: 00:02:00 •Jean-Baptiste Say's Law: 00:01:00 •Entrepreneurship Creativity: 00:01:00 •Theories in Creativity: 00:01:00 •Wertheimer, Maslow, Rickards and Gilliam: 00:03:00 •Creativity in Organisations: 00:01:00 •Creativity in Management: 00:01:00 •Creativity and Competition: 00:01:00 •Entrepreneurship Mindset: 00:02:00 •Innovation and Entrepreneurship: 00:01:00 •Types of Innovations: 00:02:00 •Innovation Theories: 00:02:00 •Chain-Linked Innovation Model: 00:02:00 •Diffusion of Innovation Theory: 00:03:00 •The Importance of Peer-to-Peer Conversations & Peer Networks: 00:01:00 •Understanding the Needs of Different User Segments: 00:01:00 •Paradigm Shift: 00:02:00 •Cultivating a Culture of Creativity and Innovation: 00:01:00 •Innovation Organisations: 00:02:00 •Entrepreneurial Problem Solving: 00:03:00 •Key Perceptions: 00:03:00 •Think Tank: 00:01:00 •The Power of Storyboarding: 00:01:00 •How to Manage Creative Teams: 00:01:00 •IT Systems for Innovation: 00:02:00 •Entrepreneurs & Corporate Entrepreneurs: 00:02:00 •Entrepreneurial Problem Solving: 00:03:00 •Intrapreneurial Problem Solving: 00:01:00 •Collaborative Networks: 00:01:00 •Notion of Collaboration: 00:02:00 •Building a Culture of Innovation: The Role of Leadership: 00:02:00 •What Makes a Leader?: 00:02:00 •Other Studies on Emotional Intelligence: 00:04:00 •Evaluating Entrepreneurial Start-Ups: 00:02:00 •Your IP Strategy: 00:01:00 •Market Research: 00:01:00 •Set Your Research Objectives: 00:02:00 •Evaluating Revenue & Costs Framework: 00:01:00 •Cost Drivers: 00:03:00 •Variable and Fixed Costs: 00:01:00 •Financing Decisions for Start-ups: 00:02:00 •Types of Angel Investors: 00:01:00 •Attracting Angel Investors: 00:01:00 •Venture Capitalist: 00:02:00 •Venture Capital Investment Process: 00:01:00 •The Stages in Venture Capital Investment: 00:02:00 •Advantages of Venture Capital: 00:01:00 •Government Grants: 00:02:00 •Funding Instruments for Entrepreneurs: 00:01:00 •Debt Instrument: 00:02:00 •Mezzanine - Preferred Shares: 00:02:00 •Capital Market Structure: 00:02:00 •Advantages and Disadvantages: 00:02:00 •Capital Structure and Implications: 00:03:00 •Shareholder Equity: 00:01:00 •Mezzanine Debt: 00:02:00 •Lowering the Cost of Capital and Improving Equity Returns: 00:01:00 •Dilution: 00:03:00 •Price Earnings Ratio: 00:03:00 •Succession Planning & Exit Strategy: 00:01:00 •Mistakes to Avoid in Succession Planning: 00:01:00 •Plan, Do and Review: 00:02:00 •Exit Strategies: 00:02:00 •Assignment - Entrepreneurship & Innovation Management: 00:00:00

Overview This comprehensive course on Listening Skills: Workplace Soft Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Listening Skills: Workplace Soft Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Listening Skills: Workplace Soft Skills. It is available to all students, of all academic backgrounds. Requirements Our Listening Skills: Workplace Soft Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 22 lectures • 00:59:00 total length •Module 01: Quick Wins - The Cell Phone Secret to Good Listening Skills: 00:02:00 •Module 02: Stacking the Listening Environment in Your Favor: 00:04:00 •Module 03: The Telephone Listening Trap Will Never Catch You Again: 00:02:00 •Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills: 00:01:00 •Module 05: Setting Just One Agenda Item Listening: 00:03:00 •Module 06: It Is Incredibly Easy to See How Well You Are Listening: 00:01:00 •Module 07: It's Even Easier to Listen When You Do This: 00:04:00 •Module 08: Technology Will Eat Your Brain Unless You Do This: 00:05:00 •Module 09: Using Your Most Effective Body Language Tool: 00:03:00 •Module 10: The Best Listening Body Language from the Neck Down: 00:04:00 •Module 11: Reading the Speaker's Body: 00:04:00 •Module 12: Connecting At the Emotional Level with Your Colleague to Hear All: 00:02:00 •Module 13: Mastering the Art of NOT Interrupting: 00:02:00 •Module 14: Asking for Clarification Is a Great Form of Listening: 00:02:00 •Module 15: Engaging In Conversation at Just the Right Time: 00:03:00 •Module 16: Strong Listening Creates Strong Reactions from You: 00:01:00 •Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener: 00:02:00 •Module 18: Using the Magic of Pen and Paper Tools to Your Advantage: 00:04:00 •Module 19: Summarizing the Conversation Is Great for You and Your Colleague: 00:04:00 •Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!: 00:03:00 •Module 21: Conclusion - Your New Reputation as a Great Listener!: 00:03:00 •Assignment - Listening Skills: Workplace Soft Skills: 00:00:00

Overview This comprehensive course on QuickBooks Online Bookkeeping Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This QuickBooks Online Bookkeeping Diploma  comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this QuickBooks Online Bookkeeping Diploma. It is available to all students, of all academic backgrounds. Requirements Our QuickBooks Online Bookkeeping Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 9 lectures • 00:57:00 total length •quickbooksonline - 1: 00:07:00 •quickbooksonline - 2: 00:05:00 •quickbooksonline - 3: 00:03:00 •quickbooksonline - 4: 00:16:00 •quickbooksonline - 5: 00:11:00 •quickbooksonline - 6: 00:06:00 •quickbooksonline - 7: 00:02:00 •quickbooksonline - 8: 00:07:00 •Assignment - QuickBooks Online Bookkeeping Diploma: 00:00:00

Overview This comprehensive course on Uniform System of Accounting for Lodging Industries Part 1 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Uniform System of Accounting for Lodging Industries Part 1 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Uniform System of Accounting for Lodging Industries Part 1. It is available to all students, of all academic backgrounds. Requirements Our Uniform System of Accounting for Lodging Industries Part 1 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 24 lectures • 03:44:00 total length •Introduction to the Course: 00:02:00 •Introducing Hotel Operating Structure-Profit Centers: 00:03:00 •Introducing Hotel Operating Structure-Support Centers: 00:03:00 •Explaining the main Profit & Loss Statement: 00:09:00 •Room Profit & Loss - Transient Market Segment: 00:10:00 •Rooms - Group Market Segment Explained: 00:09:00 •Rooms Division - Contract Revenue and Other Room Revenue: 00:06:00 •Other Rooms revenue consideration - Packages Barter Loyalty program: 00:09:00 •Structure of Room Departmental Expenses: 00:09:00 •Labour cost Departments and positions: 00:06:00 •Labour Cost Departments and Positions: 00:05:00 •Other Labour cost items for Room Division: 00:11:00 •Room Expenses A-d: 00:17:00 •Room Expenses E-R: 00:23:00 •Room Expenses S-Z: 00:05:00 •Introduction to Section on Room Statistics: 00:01:00 •Ocupancy Statistcis definitions: 00:24:00 •Formulas for Room Statistics: 00:06:00 •Room Statistics Report to help understand P&L: 00:12:00 •Understanding What Variable Expense Are and Fixed Showing P&L Analysis: 00:17:00 •Closure Video for Rooms Module: 00:01:00 •Room Division Definitions of Revenue and Expenses as Per USALI: 00:36:00 •Rooms P&L Sample: 00:00:00 •Assignment - Uniform System of Accounting for Lodging Industries Part 1: 00:00:00