3777 Courses

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

In this lovely nature-filled full day course, you will be creating beautiful jewellery from the amazing combination of Mother Nature and silver clay. You will use various items of nature, such as leaves, seed heads, sea-shells, and make moulds and use different techniques with the silver clay. You will turn them into beautiful solid silver Jewellery that you will be able to wear home proudly. All materials are provided, but you are welcome to bring your own samples from nature to use but we will have plenty of pieces available.

Elevate your online presence with our ultimate guide to video editing. Uncover the art of crafting captivating videos, from initial idea to polished masterpiece, all set for prime time on your websites and social media stages. Master video editing for enhanced Google ranking and social media success.

Are you looking to improve your current abilities or make a career move? Our unique Six Sigma : Lean Six Sigma course might help you get there! Expand your expertise with high-quality training - study the Six Sigma : Lean Six Sigma course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Six Sigma : Lean Six Sigma Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Six Sigma : Lean Six Sigma course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Six Sigma : Lean Six Sigma course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Six Sigma : Lean Six Sigma course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Six Sigma : Lean Six Sigma training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future with Lean Six Sigma! *** Course Curriculum *** Lean Six Sigma Course Introduction to the Lean Six Sigma Course Workshop Objectives Module One: Understanding Lean About Six Sigma About Lean History Behind Lean Toyota Production Systems The Toyota Precepts Module Two: Liker's Toyota Way Philosophy Process People and Partners Problem Solving Module Three: The TPS House The Goals of TPS The First Pillar - Just In Time (JIT) The Second Pillar - Jidoka (Error-Free Production) Kaizen (Continuous Improvement) The Foundation of the House Module Four: The Five Principles of Lean Business Value Value Stream Flow Pull Seek Perfection Module Five: The First Improvement Concept (Value) Basic Characteristics Satisfiers Delighters Applying the Kano Model Module Six: The Second Improvement Concept (Waste) Muda Mura Muri The New Wastes Module Seven: The Third Improvement Concept (Variation) Common Cause Special Cause Tampering Structural Module Eight: The Fourth Improvement Concept (Complexity) What is Complexity? What Causes Complexity? How to Simplify? Module Nine: The Fifth Improvement Concept (Continuous Improvement) The PDSA Cycle (Plan, Do, Study, Act) The DMAIC Method Module Ten: The Improvement Toolkit Gemba Genchi Genbutsu Womack's Principle Kaizen A Roadmap for Implementation Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Six Sigma : Lean Six Sigma course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Lean Six Sigma course. Career path After completing this Lean Six Sigma course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Duration 5 Days 30 CPD hours This course is intended for Managers Project managers Project teams Overview Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ('CR&B'). The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified. Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ('CR&B').The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified. Overview CR&B application components Integration of CR&B with standard SAP ERP system Integration of CR&B with standard SAP CRM system Execution of the most important business processes Customer information Customer information with IC Web Client Master data Move-in/out handling Device maintenance Meter reading Billing and invoicing Energy data management Intercompany data exchange Contract accounts receivable and payable Additional course details: Nexus Humans IUT110 Business Processes in SAP for Utilities training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IUT110 Business Processes in SAP for Utilities course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for SAP professionals Overview Explain the motivation and need for a next generation business suite and how SAP S/4HANA enables a digital organizationDescribe the SAP S/4HANA business and technical architectureGain basic knowledge about SAP Activate to accelerate SAP S/4HANA adoptionExplain how SAP S/4HANA supports the business users with a new user experience (e.g.: SAP Fiori UX)Describe key business processes of SAP S/4HANA Enterprise ManagementExplain SAP S/4HANA embedded analytics capabilitiesGain basic knowledge about SAP S/4HANA LoB solutions and add-on supportDescribe integration scenarios between SAP S/4HANA and SAP Cloud solutions In this course, students learn a broad range of topics including the motivation behind the development of SAP S/4HANA. Course Outline Introduction to SAP S/4HANA SAP S/4HANA user experience SAP HANA powers SAP S/4HANA SAP Activate for SAP S/4HANA SAP S/4HANA Enterprise Management, LoB solutions and add-ons SAP S/4HANA embedded analytics Integration between SAP S/4HANA Core and SAP Cloud solutions Additional course details: Nexus Humans S4H01 SAP Business Suite to SAP S/4HANA Delta training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the S4H01 SAP Business Suite to SAP S/4HANA Delta course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for networking and security professionals involved in the day-to-day management of a FortiAnalyzer appliance and FortiGate security information. Overview Describe key features and concepts of FortiAnalyzer Deploy an appropriate architecture Manage ADOMs on both FortiAnalyzer and the devices that log to it Configure RAID Register supported devices Encrypt log transmission (SSL / IPSec) View & analyze current and historical logs (FortiView) Monitor events Apply disk quotas to log data from devices Backup, restore, and forward log data Use content archiving (summary and full) Understand the different stages of data processing, from receiving logs to compiling reports Understand SQL queries and datasets used by FortiAnalyzer reports Design datasets, charts, and custom reports Generate reports by schedule or on demand In this 3-day NSE 5 Bundle, you will learn the fundamentals of using FortiManager and FortiAnalyzer for centralized network administration of many FortiGate devices. In this 3-day NSE 5 Bundle, you will learn the fundamentals of using FortiManager and FortiAnalyzer for centralized network administration of many FortiGate devices. Additional course details: Nexus Humans NSE 5 Bundle training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the NSE 5 Bundle course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Developer Enterprise Architect Solution Architect Trainer Overview This course will prepare you to: Understand the basic concepts of SAP data warehousing Position the value-added of SAP Data Warehouse Cloud Integrate on-premise SAP Sources Model in SAP Data Warehouse Cloud Consume Data in SAP Analytics Cloud This course will prepare you to:Understand the basic concepts of SAP data warehousingPosition the value-added of SAP Data Warehouse CloudIntegrate on-premise SAP SourcesModel in SAP Data Warehouse CloudConsume Data in SAP Analytics Cloud Course Outline Getting started with data warehousing and the training environment Short introduction in SAP BW Bridge and other sources SAP Data Warehouse Cloud: -Introducing SAP Data Warehouse Cloud -Describing Spaces, integration options, operations and best practices -Introducing modeling in the Data Builder -Introducing modeling the Business Layer Describing consumption options in SAP Analytics Cloud Additional aspects in SAP Data Warehouse Cloud Outlook and roadmap Additional course details: Nexus Humans DSP01 SAP Introduction to SAP Data Warehouse Cloud training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DSP01 SAP Introduction to SAP Data Warehouse Cloud course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Anyone interested in getting an overview of SAP S/4HANA Overview This course will prepare you to: Explain how SAP S/4HANA supports the digital transformation Navigate in SAP S/4HANA using SAP Fiori UX and other client technologies Describe system-wide concepts such as organizational elements or master data Describe key business processes of SAP S/4HANA Enterprise Management and SAP S/4HANA LoB solutions Describe integration scenarios between SAP S/4HANA and SAP Cloud solutions Explain SAP S/4HANA embedded analytics capabilities and additional BI/BW tools Gain basic knowledge about SAP Activate to accelerate SAP S/4HANA adoption This course provides an overview of SAP S/4HANA for learners who do not yet have specific SAP background knowledge and want to build SAP S/4HANA skills. Module 1 SAP S/4HANA Overview Module 2 Navigation Module 3 System-wide concepts Module 4 Logistics capabilities Module 5 Finance capabilities Module 6 Human Resources capabilities Module 7 SAP Activate Additional course details: Nexus Humans S4H00 SAP S/4HANA Overview training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the S4H00 SAP S/4HANA Overview course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: A technical audience at an intermediate level Overview Using Amazon SageMaker, this course teaches you how to: Prepare a dataset for training. Train and evaluate a machine learning model. Automatically tune a machine learning model. Prepare a machine learning model for production. Think critically about machine learning model results In this course, learn how to solve a real-world use case with machine learning and produce actionable results using Amazon SageMaker. This course teaches you how to use Amazon SageMaker to cover the different stages of the typical data science process, from analyzing and visualizing a data set, to preparing the data and feature engineering, down to the practical aspects of model building, training, tuning and deployment. Day 1 Business problem: Churn prediction Load and display the dataset Assess features and determine which Amazon SageMaker algorithm to use Use Amazon Sagemaker to train, evaluate, and automatically tune the model Deploy the model Assess relative cost of errors Additional course details: Nexus Humans Practical Data Science with Amazon SageMaker training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Practical Data Science with Amazon SageMaker course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.