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Developing Self-Compassion

By Human Givens College

– in yourself and others Research shows that exercising self-compassion creates more resilience against stress, greater ability to focus, increases happiness and optimism, improves relationships and more. This live online course explains why and gives you a range of effective techniques you can use straight away…  Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm BST) Absolutely brilliant live workshop from beginning to end!CARMEL AUSTIN Many people struggle with showing themselves compassion – they may be highly critical of themselves, or wracked with feelings of shame, self-doubt or self-worth – but with the right approach it is possible to help them develop this key component of recovery and wellbeing. This new online self-compassion course provides you with all you need to know to bring self-compassion into your practice, your personal life and the lives of others – with plenty of time to try out the techniques for yourself. Join our expert tutor Julie Johnson live online on Tuesday 4th June 2024 for this helpful CPD training delivered via Zoom. When you book, we’ll email your booking confirmation – your link for joining the Zoom workshop will be sent the day before the event – numbers are limited so book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties, so you’ll also get a recording afterwards for a limited time to maximise your learning. Why take this course Being compassionate towards ourselves when things go wrong, or we are struggling to cope, is not self-pity – it is an essential skill that can be learnt and developed, giving people the strength to move forward. When things don’t go our way or we feel we can’t cope – or something bad has happened to us – we may feel ashamed or blame ourselves for not being good enough, capable enough, strong enough and so on. This negative self-criticism can be highly damaging and hold us back. It is far more empowering to turn towards ourselves with compassion (which is what self-compassion literally means). Helping people to find the best ways to draw out their self-compassion is a skill that needs to be learned. Different from empathy (the ability to appreciate what another person is experiencing) and from self-pity (which is self-focused, exaggerates personal suffering and is disempowering and draining), self-compassion enhances resilience, allowing us to recognise our personal failings while appreciating that we are all human and make mistakes – thus helping us to move on past them. Learning how to use self-compassion from a human givens perspective makes it an extra-valuable tool for supporting our clients in getting their innate needs met and making best use of their innate resources. It may also help you in your own life. This indepth 1-day live online self-compassion experiential training day shows you how. A wonderful online learning experience, jam-packed full of useful teaching and loads of references to resources for further self study and development...KARSTEN ALVA-JORGENSEN, EXECUTIVE COACH What will you learn What self-compassion is and isn’t Research findings that demonstrate the positive effects on the body and mind of exercising self-compassion Why some people find self-compassion difficult The roots of self-compassion A new empowering perspective on making mistakes How practising self-compassion helps our ability to problem solve An important adjunctive tool for working with harsh self-criticism, trauma, emotional pain; bereavement, loss, change, and chronic-conditions Why self-compassion increases resilience Simple techniques for self-soothing and self-care How to apply these new understandings in therapy The especial value of using these techniques with parents and children How to bring these technique seamlessly into everyday life Ways that self-compassion helps with meeting emotional needs The impact of self-compassionate practice on organisations How self-compassion can help children become happier and kinder Why compassion for oneself enhances sense of status Ways that exercising self-compassion lowers emotional arousal and unhelpful thinking How self-compassion differs from both compassion and empathy The dangers of too much self-compassion How self-compassion helps focus the imagination positively Creative applications of self-compassion How self-compassion maps onto every human need and innate emotional resource, making it an essential tool in every HG practitioner’s toolbox Practical examples and case histories to learn from Who is this course suitable for? Anyone interested for personal or professional reasons Including anyone working as a practitioner helping those in mental distress or with chronic physical conditions Anyone interested in skills to help promote their own wellbeing and that of others Anyone working or living with children, or young and older people Anyone working with parents Anyone working within a caring context, such as carers, teachers, NHS workers, foster carers, social workers etc Therapists, counsellors and mental health professionals Course Programme The ‘Developing Self-Compassion’ live online training day starts at 9.15am and runs until 4.00pm. (BST). 9.15am Join the Zoom meeting 9.00am Introduction to self-compassion 11.00am Comfort break and discussion 11.30am Unpacking self-compassion 1.00pm Lunch break 1.45pm Self-compassion skills 2.45pm Comfort break and discussion 3.00pm Pulling it all together 4.00pm End days This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Developing Self-Compassion
Delivered OnlineFlexible Dates
£145

Advanced Phlebotomy & Cannulation Course (GPT004E) - E-LEARNING

4.6(39)

By Geopace Training

Take your phlebotomy qualifications to the next level ... Nationally Recognised Qualification OCN Accredited - Level 3 (advanced) CPD Accredited Covers specialised and advanced phlebotomy techniques and practices Comprehensively covers Peripheral IV Cannulation Advanced qualification - additional credits Download a digital certificate on completion Basic understanding of English language required ​ LOOKING TO ADD PRACTICAL TRAINING? ALSO AVAILABLE AS SEPARATE CLASSROOM OR VIRTUAL CLASSROOM COURSES: ​ 1: Advanced Phlebotomy Course - Level 4 2: Peripheral IV Cannulation Course - Level 3 ​ COMPLETION OF INTRODUCTION TO PHLEBOTOMY COURSE RECOMMENDED BUT NOT ESSENTIAL

Advanced Phlebotomy & Cannulation Course (GPT004E) - E-LEARNING
Delivered Online On Demand
£195

Trauma: Patterns of the past

By Human Givens College

Essential trauma awareness training on the causes, symptoms and best ways to treat PTSD Join our expert tutor live online to deepen your understanding of trauma and our responses to it – recovery is possible… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Excellent online trauma course! I've worked with complex trauma for over 5 years and there was still plenty for me to take away...KAT MARLOW, PSYCHOTHERAPIST Why do some people become traumatised and others not? What makes an event traumatic? Why are the symptoms of trauma so many and varied? What happens if someone freezes – or experiences a shutdown or dissociative response – during a traumatic event? Live Online Training – Join Ros Townsend on Tues 16th April 2024 to find out the answers to these questions, and many more… You’ll also have time to ask your own questions and benefit from the group discussions. Once you’ve booked you’ll receive emailed confirmation – you’ll get your Zoom link the day before the event. Limited numbers – book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. This inspiring and helpful online course with Ros Townsend, a highly experienced psychotherapist and trainer who specialises in treating trauma, will give you a thorough, clear understanding of how and why we can be impacted by traumatic events, what is happening in our brains, what causes post-traumatic stress (PTS) symptoms, why we respond in different ways (fight, flight, freeze or shutdown/dissociation), how to help someone who is suffering, when to seek professional help – and more. Why take this course Suffering from trauma, whether from a single incident or multiple events spread over the course of many years, can have a significantly detrimental impact on a person’s mental and physical health, and their quality of life. It can also greatly affect the lives of those around them. Since the Covid-19 Pandemic, more people than usual have experienced extremely stressful, distressing and/or frightening events, and many are finding that it has left them with symptoms of post-traumatic stress which can, in themselves, be very frightening. Recovery is possible – understanding is key Understanding what causes PTSD symptoms, how our brains and bodies react to distressing events and what makes us vulnerable to becoming traumatised, are all key to successful recovery. This knowledge creates a firm foundation on which to build successful coping strategies and clarifies what needs to happen to enable successful self-help and recovery. During the day you will also gain a clear understanding of how to spot the ‘early warning signs’ of trauma, before they go on to affect further areas of someone’s life, which red-flag signs indicate that it is time to seek professional help, and how trauma specialists are able to help people recover, from even the most difficult times, effectively – and lots more. Jam-packed full of essential information and important insights, real-life case studies and tips, this trauma course clarifies the different ways trauma can impact on people, leaving you better equipped to help support recovery and build resilience. It is an essential course for anyone who works with distressed people or who wishes to support someone they care for in their recovery from trauma, or for those simply wishing to better understand what they, or someone they care for, are experiencing. You will have plenty of time to ask questions throughout the day as the course is designed as a balance between structured learning, group discussion and activities (it is a live, expanded version of our shorter online course: Understanding Trauma). Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!GEMMA ROGERS, COUNSELLOR/COACH What you will learn A clear understanding of what trauma is – and the different survival responses we have evolved to help us deal with it What happens in our brains when we experience a traumatic event Why some people are affected by traumatic events, but not others What makes something ‘a trauma’ What symptoms may indicate that someone has been traumatised Why post-traumatic stress (PTS) occurs and the many different ways it can present The physical and psychological causes of post traumatic stress symptoms such as flash backs, hypervigilance, anger, poor sleep, poor memory, physical pain, difficulty thinking, digestive problems, low mood, apparent over-reaction to non-threatening situations Why PTS symptoms can develop years after a traumatic event The fight, flight and freeze response – its impact on our brain and body, and why it can be triggered inappropriately Why experiencing trauma in a passive survival state – such as freeze, shutdown or a dissociative state – can affect an individual particularly deeply How high emotional arousal impacts on our ability to think clearly Why our brains evolved this way Why some people experience trauma in a passive survival state such as freeze, shutdown or a dissociative state – and why we shouldn’t feel ashamed or guilty if we do The double whammy that comes with the ‘freeze’ response Why some sufferers experience ‘shutdown’ or dissociation as a result of trauma – and how this can lead to feelings of shame or guilt Why anger and other strong emotions can follow when someone comes out of a shutdown state during recovery from trauma How traumatic memories can stay ‘live’, keeping us on constant alert for danger ‘The straw that broke the camel’s back’: why one seemingly small event can tip someone into PTSD after years of exposure to other distressing events The importance of pattern-matching in understanding how our brains work Why post-traumatic stress triggers seemingly inappropriately extreme fear reactions The far-reaching impacts of unresolved trauma, including the development of co-morbid conditions and unhelpful coping strategies, such as addictions How unresolved trauma can lead to depression – the trauma / depression cycle Differences when treating single incident trauma, multiple trauma or ‘complex trauma’ When to seek professional help – spotting the ‘red-flag’ signs that you, or someone you care for, might need further support Where to find effective professional help An understanding of how the rewind technique works; its many advantages and applications The common elements of all effective treatments for post traumatic stress (PTSD) How we need to adapt traditional approaches to treating trauma for those experiencing shutdown or dissociative symptoms in the present Working holistically from the human givens approach The natural way we recover from distressing events What we all need as human beings to live emotionally healthy lives How to best employ self-help strategies to support your own recovery or to help others’ suffering from the effects of trauma How to build resilience and recover from symptoms How to access the ‘recovery zone’ Using breathing techniques with clients suffering from trauma Self-help strategies for improving your mental health and minimising traumatic symptoms A wonderfully informative course – I learned so much about traumaCOUNSELLOR Please note This live online training course is an expanded, live version of our shorter online course: Understanding Trauma. If you work with people with Complex Trauma, you may also like our attended workshops: Complex Trauma: Working effectively with challenging cases. Who this workshop is suitable for Anyone interested in understanding trauma and the many different ways it can present, the physical and psychological causes of post traumatic stress symptoms (PTSD), and what can be done to help – whether for personal or professional reasons. Anyone working with traumatised people including health and welfare professionals, such as: psychologists, counsellors, psychotherapists, mental health nurses, psychiatrists, school counsellors, student wellbeing officers, doctors, nurses, OTs, social workers, health visitors, youth workers, outreach, support workers, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists Anyone working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel Family members of a traumatised individual who wish to understand more about how they can support their recovery or help them to access support Individuals wanting to understand more about their own experience of symptoms relating to trauma and learn more about what effective support is available – you will find the information on this course hugely helpful. Please note As the course deals with the subject of trauma, participants should be aware that discussion of specifically chosen examples of trauma and PTS symptoms will take place, for illustrative purposes, during the day. These will be generic examples for teaching purposes, however, and will not go into unnecessary detail or be voyeuristic or inherently distressing. Participants on the course will not at any stage be expected or put under pressure to discuss or disclose details of any personal experiences of a traumatic nature that they may have had. Course Programme The ‘Trauma: Patterns from the Past’ live online course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am Introducing PTS 11.00am Comfort break and discussion 11.30am Understanding PTS 1.00pm Lunch break 1.45pm Red-flag signs – when to seek professional support 2.45pm Comfort break and discussion 3.00pm Self-help strategies 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Trauma: Patterns of the past
Delivered OnlineFlexible Dates
£145

Family Liaison in a Crisis

By Thrive Worldwide

If employees are involved in a crisis, and cannot speak for themselves, it is an essential responsibility of any organisation to be prepared to speak with families on their behalf. The Family Liaison in a Crisis training will provide practical skills for engaging with family members of staff during and after a crisis. The goal of this training is to equip each participant with the knowledge of common reactions to crisis events, creating a structure for conversations with family members, and implementing the family liaison role when a critical incident occurs. The training also includes aspects of self care as effective boundaries are an essential part of the family liaison role. This training can be either delivered face to face or as an interactive online course, with breakout rooms for participating in role plays and frequent discussions on working with families in multicultural teams. Learning Outcomes What Family Liaison is How it fits with a crisis management team Principles and skills for managing a professional relationship with families in distress Understand the framework of engaging and disengaging with families Become aware of the impact of social media on family liaison work Understand the risks of FLIC work Identify self-care strategies Create an action plan

Family Liaison in a Crisis
Delivered OnlineFlexible Dates
£140

Professional Receptionist Skills Diploma

4.7(160)

By Janets

As a receptionist, you will act as the face of your company. You'll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. The Professional Receptionist Skills Diploma is designed to equip you with all the essential skills you will need to be an integral member of any company in this crucial role. You will learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you will be able to effortlessly manage the most demanding tasks making you a highly valued member of any business. Why choose this course Earn a e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Professional Receptionist Skills Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject. Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:24:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10 :Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Professional Receptionist Skills Diploma 00:20:00 Final Exam Final Exam - Professional Receptionist Skills Diploma 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Professional Receptionist Skills Diploma
Delivered Online On Demand7 hours 14 minutes
£25

Recruitment Consultant and Employment Law - Endorsed Training

By Imperial Academy

Level 5 - Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Recruitment Consultant and Employment Law - Endorsed Training
Delivered Online On Demand
£199

Diploma in Professional Repair Expert

4.3(43)

By John Academy

Description:  Want to develop your practical skills around the house? Are you a plumber, electrician or technician in training? This Diploma in Professional Repair Expert Course is the ultimate guide to home improvement, repairs and maintenance. In this online course, you will discover the tools, techniques and health and safety measures you will need to become handier around the home. Develop valuable practical skills and expand your knowledge of home maintenance with tips and expert course material that will help you save money and time. This handyman course will teach you to fix everyday issues such as malfunctioning tools, faulty wiring and basic plumbing emergencies. You'll also learn more advanced home improvements such as bathroom remodelling, insulation, woodwork and roof repair. This training course will benefit anyone who wants to be able to fix minor issues around the home, or wants a general introduction to DIY and professional repair. Who is the course for? Professionals who want to learn about Repair and make a business out of it. People who have an interest in home improvements by repairing it themselves. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Professional Repair Expert is a useful qualification to possess, and would be beneficial for the following careers: Electrician Handyman Plumber Professional Repair Expert Repairs and Maintenance Manager Technician. Module 1: Home Improvements Choosing A Contractor 01:00:00 Pollution and Remodeling 00:30:00 Do It Yourself Bathroom Remodeling 00:30:00 Tips for Installing Leak-proof Showers 00:30:00 Do It Yourself Kitchen Remodeling 00:30:00 Installing Kitchen Cabinets 00:30:00 Choosing Countertops 00:30:00 Adding A Bedroom 00:30:00 Basement Problems Turned Around 00:30:00 Options for Lighting Your Home 00:30:00 How To Lay Indoor-Outdoor Carpet 00:30:00 Tips for Installing A Tile Floor 00:30:00 How To Prepare to Install Moulding 01:00:00 TV Stand Design Ideas 00:30:00 Home Air Conditioning Maintenance Made Easy 01:00:00 How To Diagnose Central Heating Systems 00:30:00 Insulation 00:30:00 Fixing Your Sink 00:30:00 Fixing Clogged Pipes and Drains 00:30:00 Replacing Screens 00:30:00 Replacing Doors 01:00:00 Six Tips For Decks Built to Last 00:30:00 Three Steps To Refinish Your Decks 00:30:00 Installing Your Hot Tub 00:30:00 Low Hassle Exterior Painting 00:30:00 Low Hassle Roof Repair 00:30:00 Gardens for Profit and Beauty 01:00:00 Judging Construction - Ground and Walls 00:30:00 Judging Construction - Ground and Walls 00:30:00 Choosing An Alarm System, Hardware AND People 00:30:00 Module 2: Professional Repairing Essential Tools For Your Toolbox 00:30:00 Woodworking Ideas And Skills 00:30:00 Basic Ideas Of Plumbing 00:30:00 Basic Ideas Of Electronics 01:00:00 Advanced Ideas And Skills Of Electronics 00:30:00 How To Protect Yourself From Injuries 01:00:00 Mock Exam Mock Exam- Diploma in Professional Repair Expert 00:30:00 Final Exam Final Exam- Diploma in Professional Repair Expert 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in Professional Repair Expert
Delivered Online On Demand22 hours 30 minutes
£25

Professional Receptionist Diploma

4.3(43)

By John Academy

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Professional Receptionist Diploma
Delivered Online On Demand48 hours
£23

Online Face & Body Profhilo

By Cosmetic College

PROFHILO® is best known as an award-winning injectable for improving the skin on the face. Now PROFHILO® Body provides a radical treatment for skin laxity (loose skin) to help tackle the signs of ageing and sagging tissue in body areas. Additional course details Course Prerequisites Be a medical professional registered to a medical body (NMC, GMC, GDC, GPhC, etc.) Have Level 3 NVQ in Beauty Therapy Previous Dermal Filler or Botox training Have six months of experience in SPMU, Microblading, and Microneedling) and six months of Anatomy & Physiology Level 3 Have 12 months of experience in advanced beauty treatments (e.g. SPMU, Microblading, Microneedling) Course Contents Health & Safety Infection Control Sharps disposal Facial Skin Anatomy Skin Ageing Profhilo Face & Body Injection Techniques Profhilo Face & Body Procedure - Video Demonstration Contra action Contraindications Aftercare This course was designed for learners to refresh their subject knowledge and practical skill; with prior skin booster injection experience, we suggest you attend our onsite training course for learners without previous training. Course Features CPD Accredited CourseVetted accredited trainingFully Online TrainingTrain your way on any deviceFull DemonstrationComplete end to end treatment demonstrationImmediate CertificationDelivered immediately after completion Frequently Asked Questions How long do I have to complete the training course? Once you have logged in and started your training course you will have 3 months to complete your training. Can I train straight away after making payment? Yes. Once you have completed payment our system will automatically enrol you onto the training course. You will then receive an email with instructions and a direct link to login and start your course. Can I get insurance once I have completed this training? Our online training courses are CPD accredited. Acquiring insurance based on completion and accreditation from our online training courses is insurer specific and as with most cases also takes into account your personal background and status. We advise that you contact your insurance to ensure your prerequisites meets their requirements and that this training course meets their specific criteria for insurance. We have a relationship with Insync Insurance which we recommend. Is this course accredited? Yes. This training course is accredited by the CPD group.

Online Face & Body Profhilo
Delivered Online On Demand
£150

Online Foundation Anti Wrinkle Injections Training Course

By Cosmetic College

Anti wrinkle injections are big business - and growing! This course provides you with the knowledge and techniques to offer these new services to your clients. Additional course details Course prerequisites One or more of the following: Be a medical professional registered to a medical body (NMC, GMC, GDC, GPhC, etc.) Have Level 3 NVQ in Beauty Therapy Have six months of experience in SPMU, Microblading, and Microneedling) and six months of Anatomy & Physiology Level 3 Have 12 months of experience in advanced beauty treatments (e.g. SPMU, Microblading, Microneedling) Course Contents Anatomy and physiology of the skin, muscles and blood Infection control Sharps and hazardous waste training First aid and anaphylaxis training Pre-study of botulinum toxin theory Botulinum Toxin Preparation and Dosage Management How to achieve safe and predictable outcomes Patient management - expectations Practical training Clinical setup Professional end-to-end demonstrations This course was designed for learners to refresh their subject knowledge and practical skill; we suggest you attend our onsite training course for learners without prior training. Course Features CPD Accredited CourseVetted accredited trainingFully Online TrainingTrain your way on any deviceFull DemonstrationComplete end to end treatment demonstrationImmediate CertificationDelivered immediately after completion Frequently Asked Questions How long do I have to complete the training course? Once you have logged in and started your training course you will have 3 months to complete your training. Can I train straight away after making payment? Yes. Once you have completed payment our system will automatically enrol you onto the training course. You will then receive an email with instructions and a direct link to login and start your course. Can I get insurance once I have completed this training? Our online training courses are CPD accredited. Acquiring insurance based on completion and accreditation from our online training courses is insurer specific and as with most cases also takes into account your personal background and status. We advise that you contact your insurance to ensure your prerequisites meets their requirements and that this training course meets their specific criteria for insurance. We have a relationship with Insync Insurance which we recommend. Is this course accredited? Yes. This training course is accredited by the CPD group.

Online Foundation Anti Wrinkle Injections Training Course
Delivered Online On Demand
£150