Name: CompTIA Healthcare IT Technician Diploma
Price: 10.99 GBP
Availability: InStock

<p>Delve into the dynamic world of digital exploration with our '<strong>Introduction to Computers and Internet for Beginners</strong>' course. Tailored for newcomers, this comprehensive guide illuminates the fundamental pillars of computing, from efficient operating and troubleshooting to mastering quintessential applications. Experience a smooth transition as you acquaint yourself with varying Windows versions and fortify your knowledge base with vital cyber security protocols. By course completion, you'll confidently navigate the digital landscape, equipped with tools and understanding previously unimagined.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Gain proficiency in computer operations and troubleshooting techniques.</li>
<li>Utilise essential computer applications with adeptness.</li>
<li>Establish a foundational understanding of tools and networking.</li>
<li>Transition seamlessly between Windows 8 and the novel features of Windows 10.</li>
<li>Uphold best practices for cyber security and online safety.</li>
</ul>
<h3><b>Why choose this Introduction to Computers and Internet for Beginners<span> course</span>?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Introduction to Computers and Internet for Beginners</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Introduction to Computers and Internet for Beginners<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Absolute beginners venturing into the digital domain.</li>
<li>Adults aiming to modernise their tech skills.</li>
<li>Students desiring a robust foundation in computing.</li>
<li>Small business owners looking to manage digital operations.</li>
<li>Individuals prioritising online safety and security.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Help Desk Support:</strong> £18,000 - £30,000</li>
<li><strong>Computer Technician:</strong> £17,000 - £26,000</li>
<li><strong>IT Support Specialist:</strong> £20,000 - £35,000</li>
<li><strong>Network Administrator (Entry Level):</strong> £22,000 - £33,000</li>
<li><strong>Application Support Analyst:</strong> £25,000 - £40,000</li>
<li><strong>Cyber Security Analyst (Entry Level):</strong> £28,000 - £45,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Introduction to Computers and Internet for Beginners</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Introduction to Computers and Internet for Beginners</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01 : Computer Operating and Troubleshooting</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is an Operating System</td>
					<td> </td>
					<td><span><i></i> 00:48:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Configuring the Operating System</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is an Application</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Control Panel</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hardware and Peripherals</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Storage</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Connectivity Devices</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Network Components</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Software and Concepts</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Licensing</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Software</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Software Tools</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Software</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hardware, Devices, and Peripherals</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Backup and Restore</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02 : Key Applications</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Application Features</td>
					<td> </td>
					<td><span><i></i> 01:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with Word Processing</td>
					<td> </td>
					<td><span><i></i> 00:44:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with Spreadsheets</td>
					<td> </td>
					<td><span><i></i> 00:49:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Making a Presentation</td>
					<td> </td>
					<td><span><i></i> 01:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Databases</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Collaboration</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03 : Tools &amp; Networking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Web Browsers</td>
					<td> </td>
					<td><span><i></i> 00:47:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking Terminology</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>E-mail</td>
					<td> </td>
					<td><span><i></i> 00:38:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating in the Modern World</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Protecting Yourself</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Web Searching</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Protecting Yourself</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04 : Windows 8 for PC</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identify Components of a Personal Computer IPU</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sign In to Windows 8</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Signing In to Windows 8 and Managing Tiles</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate the Start Screen</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using the Account ID Menu</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Access and Identify the Charms</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Viewing the Charms</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Modern Apps and Common Navigation Features</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigating a Modern App</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Multitasking with Apps</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with Multiple Apps</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate the Desktop IPU</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigating The desktop</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Files and Folders with File Explorer IPU</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Files and Folders</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Elements of a Desktop Window</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with the Elements of a Desktop Window</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating and Modifying Files with Wordpad</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Printing a Document</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate Internet Explorer 10</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigating Internet Explorer 10</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Browse the Web</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Internet Explorer and Share</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customize the Start Screen</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating Groups on the Start Screen</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Changing PC Setting</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customize the Desktop IPU</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personalizing the Desktop</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Set Privacy Levels and Passwords</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Changing Your Password</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Windows Defender IPU</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Changing Windows Defender Settings</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Store and Share Files with SkyDrive</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05 : Windows 10 - New Developments </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Makes Windows 10 Different?</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Primary Feature Overview</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigating and Using Windows 10</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06 : Cyber Security Awareness</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Security Threats</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Social Engineering</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identity Theft</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Classification</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Classifications</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Protecting Your Digital Information</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Password Management</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Malware</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Software Detection</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Security from End-to-End</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Secure E-mail Use</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Secure Web Browsing</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Piracy</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Security Policies</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Moving Forward</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Online Course Creation

Computing Skills

Computer Skills

European Computer Driving Licence (ECDL)

Computer Networking

Introduction to Computers and Internet for Beginners

General Admission

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
          </div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Basic Computer Literacy Training course is designed to provide learners with essential knowledge and skills to operate and understand computer systems. This course is perfect for beginners and individuals looking to improve their computer literacy. The curriculum covers fundamental concepts such as operating system basics, computer and network terminology, working with software, and troubleshooting techniques.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Participants will begin with an introduction to operating system fundamentals, learning what an operating system is, how to configure it, and how to navigate through applications and the control panel. The course then moves on to computer and network terminology, explaining the various hardware and peripherals, storage options, connectivity devices, and network components.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The next section focuses on working with software and the operating system, covering essential topics like software concepts, licensing, using different software applications, and software tools. Finally, the course addresses troubleshooting techniques, including solving software and hardware issues and performing backup and restore operations.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">With a practical and user-friendly approach, this course equips learners with the skills needed to confidently use and maintain computer systems in everyday scenarios.</span></p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Basic Computer Literacy Training &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand the fundamentals of operating systems.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Configure and navigate the operating system effectively.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Recognize and use various computer applications.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Utilize the control panel for system settings.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Comprehend computer and network terminology.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Identify and use different hardware and peripheral devices.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand storage options and connectivity devices.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Work proficiently with software and the operating system.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Grasp software licensing concepts.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Troubleshoot software and hardware issues.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Perform backup and restore operations.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A great online learning experience.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Access to the study resources anytime you want.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Get a year-long access to the course.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Basic Computer Literacy Training Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Beginners: Individuals with little to no prior computer experience.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Students: Looking to enhance their computer skills for academic purposes.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Professionals: Seeking to improve their computer literacy for better job performance.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Senior Citizens: Wanting to become more proficient in using modern technology.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Job Seekers: Aiming to meet basic computer literacy requirements for employment.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Home Users: Wishing to become more comfortable and efficient with personal computing.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Entry Clerk</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Technical Support Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer Service Representative</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Assistant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Receptionist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">IT Support Technician</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Help Desk Analyst</li></ul>

Course Gate

Basic Security Training (BST)

IT Skills

Office Skills

Digital Literacy

Enroll in our Basic Computer Literacy Training course to gain essential skills in operating systems, software, hardware, and troubleshooting. Perfect for beginners, students, professionals, and anyone looking to improve their computer literacy.

Basic Computer Literacy Training

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<div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Did you know that information technology is one of the fastest-growing fields in the technology industry? To meet employers&rsquo; growing demand, Janets has developed an &nbsp;IT Administrator Diploma to give students a kickstart in the field.<br fr-original-style="" style="box-sizing: border-box;"></span></div></div></div></div></section><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can become entrusted to implement and maintain computer systems, mobile devices, databases, and more through the IT Administrator Diploma. Thanks to our hands-on learning method using real hardware and software, you will receive individualised assistance from teachers and quickly develop the practical skills you need to succeed in the IT business.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You will be able to install and configure software applications efficiently.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You will be capable of troubleshooting and repairing hardware components effectively.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain the skills to implement robust security measures to protect IT systems.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire proficiency in setting up and maintaining computer networks.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop basic IT literacy encompassing fundamental concepts and terminology.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Demonstrate proficiency in conducting software installations and updates proficiently.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Execute hardware diagnostics and resolve technical issues with precision.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Implement security protocols to safeguard against cyber threats and data breaches.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Configure and manage network infrastructure to ensure optimal performance and connectivity.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Apply IT principles and practices to enhance organisational productivity and efficiency.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why choose this course</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Affordable, Accessible, informative and well-structured study materials</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Earn a globally recognised accredited qualification</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Study in your own time, at your own pace, through any device</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Benefit from feedback through mock exams and multiple-choice assessments</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Excellent career advancement/career switch opportunities</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get 24/7 help or advice from our email and live chat teams</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Aspiring IT professionals seeking to kickstart a career in system administration and network management.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals interested in acquiring foundational knowledge and skills in IT administration and support.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employees looking to enhance their IT literacy and expand their job opportunities in various industries.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Entrepreneurs or small business owners aiming to manage their IT systems more effectively.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Students pursuing higher education in computer science or related fields who require IT skills.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry requirements</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course is available to learners of all academic backgrounds, but you must be 16 or above to undertake the qualification.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Apart from that, all you need is an internet connection, a good understanding of English and a passion for learning.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only &pound;119. Please note that overseas students may be charged an additional &pound;10 for postage.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited Certificate</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for &pound;9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for &pound;15.99, which will reach your doorsteps by post.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Method of Assessment</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On successful completion of the IT Administrator Diploma, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">IT Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Network Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Systems Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">IT Support Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Help Desk Technician</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Technical Support Engineer</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Information Systems Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Network Security Analyst</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Software</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Hardware</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Security</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Networking</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Basic IT Literacy</li></ul><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
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Janets

Assessment Practising Certificate (APC)

Certificate in Further Education & Training (Cert Ed)

IT Certifications

Diploma in Education & Training (DET)

ICDL (International Certification of Digital Literacy)

IT Administrator Diploma

<p>Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk &amp; Technical Support course is here to help you master the skills needed to provide exceptional customer service.</p><p>Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective communication skills for handling customer inquiries and concerns.</li><li>Apply problem-solving techniques to technical issues over the phone.</li><li>Use organisational skills to manage customer records and follow-up tasks.</li><li>Demonstrate proper phone etiquette to build rapport with customers.</li><li>Utilise business writing skills to effectively communicate with customers.</li><li>Manage difficult callers and turn negative interactions into positive experiences.</li></ul><p><strong>Why People Love And Enrol The Course From One Education</strong></p><ul><li>Eligibility for an CPD -accredited certificate on successful completion of Course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>This masterclass Service Helpdesk &amp; Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p>course:</p><p><strong>Module 01: Managing Interoffice Calls and Voicemail</strong></p><ul><li>Transferring Calls</li><li>Placing Callers on Hold</li><li>Taking Messages</li><li>End the Conversation</li><li>Proper Greeting on Voicemail</li><li>Managing Important Messages</li><li>Ensuring Proper Message Delivery</li><li>Leaving A Voicemail</li></ul><p><strong>Module 02: Aspects of Phone Etiquette</strong></p><ul><li>Common Telephone Etiquettes</li><li>Creating Positive Telephone Image</li><li>Maintaining Proper Phone Voice</li><li>Using Professional Phrasing</li><li>Preparation before Respond</li><li>Respecting the Caller</li><li>Effective Telephone Usage</li><li>Why Avoid Multitasking</li><li>Reducing Office Distraction</li><li>Dealing with Interruption from Others</li></ul><p><strong>Module 03: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills<br /><ul><li>Taking &amp; Transferring Calls</li><li>Taking Messages</li><li>Screening Calls</li><li>Protecting Employer</li></ul></li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li><li>Summary</li><li>Assessment</li></ul><p><strong>Module 04: Building Rapport Over the Phone</strong></p><ul><li>What is Rapport Building?</li><li>Importance to Rapport Building</li><li>Ways to Building Rapport over Phone</li><li>Critical Skills to Rapport Building</li><li>Mistakes in Rapport Building</li></ul><p><strong>Module 05: Inbound and Outbound Calls</strong></p><ul><li>Inbound Calls</li><li>Long Greeting Messages</li><li>Introducing Yourself</li><li>How to Focus on Their Needs</li><li>Tips to Be Patient</li><li>Outbound Calls</li><li>Ways to Be Prepared</li><li>Identification of Yourself</li><li>Giving Reason for the Call</li><li>Telemarketing</li><li>Information Privacy of Caller</li></ul><p><strong>Module 06: Active Listening and Managing Tough Callers</strong></p><ul><li>What is Active Listening?</li><li>Active Listening Techniques</li><li>Characteristics of Good Listener</li><li>Personal Obstacles</li><li>External Obstacles</li><li>Dealing with a Tough Caller</li><li>Importance of Quick Work</li><li>Why Listen to the Story First?</li><li>How to Apologise</li><li>Compensation Handling</li></ul><p><strong>Module 07: Mail Services and Shipping</strong></p><ul><li>The Office Mail</li></ul><ul><li>Mailing and Shipping Details<br /><ul><li>Maximum Weight and Dimensions<br /><ul><li>For Regular Mails</li><li>For Business Mails</li><li>Difference between Sizes</li></ul></li></ul></li></ul><ul><li><ul><li>Addressing<br /><ul><li>Guidelines for Addressing</li><li>Address Format</li><li>Layout for British Forces Post Office (BFPO)</li><li>Layout for International Destination</li></ul></li></ul></li></ul><ul><li><ul><li>Wrapping and Packaging</li></ul></li></ul><ul><li>Royal Mail Services<br /><ul><li>Universal Service</li><li>Special Delivery</li><li>Business Services</li><li>Unaddressed Promotional Main Delivery</li></ul></li></ul><ul><li>Alternatives to Royal Mail</li></ul><p><strong>Module 08: Intra Organisation Dealings</strong></p><ul><li>Handling Complaints</li><li>How Everyone Plays a Role</li><li>Corporate Culture</li><li>Intra Organisation Conflict Resolution</li><li>Anger Management</li><li>Stress Management</li><li>Time Management</li><li>Things to Do with Yourself</li></ul><p><strong>Module 09: Problem Solving over the Phone</strong></p><ul><li>Understanding the Problem</li><li>Identifying the Cause</li><li>Providing Possible Solution</li><li>Dos' and Don'ts' of Handling Complaints</li><li>Ways to Express Empathy</li><li>How to De-Escalate Angry Calls</li><li>Friendly Follow-Up</li><li>Restoring Relationship</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li></ul><ul><li>Filing Systems<br /><ul><li>Alphabetical System</li><li>Subject System</li><li>Subject Index</li></ul></li></ul><ul><li>How to Alphabetise for Filing and Indexing<br /><ul><li>Individual or Personal Names</li><li>Company or Business Names</li><li>Miscellaneous</li></ul></li><li>Handling Confidential Documents<br /><ul><li>What is Confidentiality</li><li>Confidential Electronic Documents</li><li>Confidential Paperwork</li></ul></li></ul><p><strong>Module 11: Business Writing Skills</strong></p><ul><li>Structures of Business Documents<br /><ul><li>Agendas</li><li>Email Messages</li><li>Business Letters</li><li>Business proposals</li><li>Business Reports</li></ul></li><li>Structures of Other Official Documents<br /><ul><li>RFP</li><li>Projections</li><li>Executive Summaries</li><li>Business Cases</li></ul></li><li>Editing and Proofreading<br /><ul><li>Introduction to Proofreading</li><li>What does a Proofreader do?</li><li>Proofreading</li><li>Proofreading Symbols</li><li>Proofreading on Paper &amp; Screen</li><li>Strategies to Check for Specific Errors</li><li>Editing &amp; Proofreading Strategies</li><li>Electronic Revision</li></ul></li></ul><p><strong>Module 12: Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 13: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication<br /><ul><li>Written Communication</li><li>Oral Communication</li></ul></li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul><p><strong>Module 14: Customer Relationship Management</strong></p><ul><li>What is CRM?</li><li>Types of CRM</li><li>Benefits of CRM</li><li>The Goal of CRM</li><li>The Primary Stages of the CRM Value Chain</li><li>Development of CRM Plan</li><li>Strategies for Customer Retention</li><li>Dealing with Unprofitable Customers</li><li>Evaluating Your Customers' Value</li></ul><p><strong>Module 15: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure<br /><ul><li>Introduction to WBS</li><li>Deliverable &amp; Phase-Based WBS</li><li>Steps for Creating WBS</li><li>Best Practices and Tips for WBS</li></ul></li></ul><ul><li>Estimation Process and Resources Alignment<br /><ul><li>Estimating Durations</li><li>Increasing Estimation Accuracy</li><li>Task Dependencies<br /><ul><li>Dependency Definitions</li><li>Dependency Types</li></ul></li></ul></li></ul><ul><li><ul><li>Aligning Resources with Activities<br /><ul><li>Resource Breakdown Structure</li><li>Resource Calendar</li><li>Stages of Resource Scheduling<br /><ul><li>Definition</li><li>Allocation</li><li>Aggregation</li><li>Levelling</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li><ul><li>Resource Turnover</li></ul></li></ul></li></ul><ul><li>Project Planning<br /><ul><li>The Purpose of Project Planning</li><li>Project Planning Guide<br /><ul><li>Project Goals</li><li>Project Deliverables</li><li>Project Schedule</li><li>Support Plans<br /><ul><li>Human Resource Plan</li><li>Communications Plan</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li>Project Management Pitfalls</li></ul></li></ul><ul><li>Risk Management<br /><ul><li>Principles of Risk Management</li><li>Risk Management Process<br /><ul><li>Identify the Risk</li><li>Analyse the Risk</li><li>Risk Evaluation</li><li>Monitoring and Controlling the Risk</li></ul></li></ul></li></ul><p><strong>Module 16: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li></ul><ul><li>Invoice<br /><ul><li>Types of Invoice</li><li>Benefits of Online Invoicing</li><li>What to include in an Invoice</li></ul></li></ul><ul><li>Petty Cash<br /><ul><li>Keeping Petty Cash</li><li>Petty Cash Management</li><li>Tips on Running a Petty Cash Fund</li></ul></li></ul><ul><li>Budgeting<br /><ul><li>Types of Budget</li><li>Sales Budget</li><li>Expense Budget</li><li>Production Budget</li><li>Manufacturing Budget</li><li>Labor Budget</li><li>Capital Budget</li><li>Cash Budget</li></ul></li></ul><ul><li>Budgeting Process</li><li>Importance of Budgets</li></ul><p><strong>Method of Assessment </strong></p><p>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Service Helpdesk &amp; Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillet from the comfort of your home!</p><p>This course is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Technical support staff who interact with customers over the phone.</li><li>Anyone looking to build their communication and problem-solving skills in a business setting.</li><li>Small business owners who want to provide excellent customer service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Service Helpdesk &amp; Technical Support course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Technical Support Specialist (average salary: £23,000 - £35,000)</li><li>Customer Service Representative (average salary: £17,000 - £23,000)</li><li>Helpdesk Support (average salary: £18,000 - £30,000)</li><li>IT Support Technician (average salary: £18,000 - £35,000)</li><li>Call Centre Agent (average salary: £16,000 - £25,000)</li><li>Service Desk Analyst (average salary: £20,000 - £40,000)</li></ul>
                        </div>

One Education

Service Helpdesk & Technical Support Course

CompTIA Network+

Network & Security

Computing & IT

IT Networking Fundamentals

IT Administration and Networking

Computer Systems

IT Technician

IT Support

Maintenance Technician

Computer Maintenance

Computer Technician

Professional Skills Course (PSC)

Computer Teacher

Computer Maintenance Specialist Course

Cisco Certified Network Professional certification (CCNP)

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA Network+ Certification (N10-007)

Skill Up

Network

Networking Fundamentals

Computing & Software Development Tools

Networking Skills

Network Engineer

Networking

Computing

Grab the opportunities of the networking world with the Best CompTIA Network+ Certification. Learn Networking Fundamentals, Network Devices, Network Security.

CompTIA Network+ Certification

Alpha Academy

CompTIA Healthcare IT Technician Diploma

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.  This course is also designed for students who are seeking the CompTIA A+ certification.</p>Overview<p>Install and configure mobile devices Compare and contrast networking hardware Configure internet connections and wireless networking Troubleshoot hardware and networks Install motherboards, RAM, storage devices, CPUs and add-on cards Deploy and configure connected devices Summarize cloud-computing concepts and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry-recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end-point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>Prerequisites<p>While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</p></div><div id="course-pills-2"><h3>Lesson 1: Installing Motherboards and Connectors</h3> <ul> <li>Topic 1A: Explain Cable Types and Connectors</li> <li>Topic 1B: Install and Configure Motherboards</li> <li>Topic 1C: Explain Legacy Cable Types</li> </ul> <h3>Lesson 2: Installing System Devices</h3> <ul> <li>Topic 2A: Install and Configure Power Supplies and Cooling</li> <li>Topic 2B: Select and Install Storage Devices</li> <li>Topic 2C: Install and Configure System Memory</li> <li>Topic 2D: Install and Configure CPUs</li> </ul> <h3>Lesson 3: Troubleshooting PC Hardware</h3> <ul> <li>Topic 3A: Apply Troubleshooting Methodology</li> <li>Topic 3B: Configure BIOS/UEFI</li> <li>Topic 3C: Troubleshoot Power and Disk Issues</li> <li>Topic 3D: Troubleshoot System and Display Issues</li> </ul> <h3>Lesson 4: Comparing Local Networking Hardware</h3> <ul> <li>Topic 4A: Compare Network Types</li> <li>Topic 4B: Compare Networking Hardware</li> <li>Topic 4C: Explain Network Cable Types</li> <li>Topic 4D: Compare Wireless Networking Types</li> </ul> <h3>Lesson 5: Configuring Network Addressing and Internet Connections</h3> <ul> <li>Topic 5A: Compare Internet Connection Types</li> <li>Topic 5B: Use Basic TCP/IP Concepts</li> <li>Topic 5C: Compare Protocols and Ports</li> <li>Topic 5D: Compare Network Configuration Concepts</li> </ul> <h3>Lesson 6: Supporting Network Services</h3> <ul> <li>Topic 6A: Summarize Services Provided by Networked Hosts</li> <li>Topic 6B: Compare Internet and Embedded Appliances</li> <li>Topic 6C: Troubleshoot Networks</li> </ul> <h3>Lesson 7: Summarizing Virtualization and Cloud Concepts</h3> <ul> <li>Topic 7A: Summarize Client-Side Virtualization</li> <li>Topic 7B: Summarize Cloud Concepts</li> </ul> <ul> <li>Lesson 8: Supporting Mobile Devices <ul> <li>Topic 8A: Set Up Mobile Devices and Peripherals</li> <li>Topic 8B: Configure Mobile Device Apps</li> <li>Topic 8C: Install and Configure Laptop Hardware</li> <li>Topic 8D: Troubleshoot Mobile Device Issues</li> </ul> <h3>Lesson 9: Supporting Print Devices</h3> <ul> <li>Topic 9A: Deploy Printer and Multifunction Devices</li> <li>Topic 9B: Replace Print Device Consumables</li> <li>Topic 9C: Troubleshoot Print Device Issues</li> </ul> </li> </ul></div>

Nexus Human

CompTIA A+ Part 1

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.</p>Overview<p>Important Windows 11 features    How these features are used in an Active Directory    How to troubleshoot these features</p><p>This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.</p></div><div id="course-pills-2"><h3>1: Introducing Windows 11</h3> <ul> <li> Overview of Windows 11</li>  <li> Recommendations for typical troubleshooting procedures</li>  <li>Troubleshooting installation and deployment</li>  <li> Introduction to management and troubleshooting tools</li> </ul>  <h3>2: Administering Windows 11 remotely</h3> <ul> <li> Using Windows Admin Center</li>  <li>Using Windows PowerShell</li>  <li> Implementing Remote Management</li> </ul>  <h3>3: Troubleshooting startup and performing system recovery</h3> <ul> <li> Recovering Windows 11</li>  <li> Configuring the Registry</li>  <li>Troubleshooting Windows 11 startup</li>  <li> Implementing and troubleshooting BitLocker</li>  <li> Troubleshooting OS service Issues</li> </ul>  <h3>4: Troubleshooting devices and device drivers</h3> <ul> <li> Overview of hardware troubleshooting</li>  <li>Troubleshooting device drivers</li> </ul>  <h3>5: Configuring and troubleshooting network connectivity</h3> <ul> <li> Configuring network connectivity</li>  <li> Troubleshooting network connectivity</li>  <li> Implementing and troubleshooting name resolution</li>  <li> Implementing and troubleshooting remote access</li> </ul>  <h3>6: Troubleshooting Group Policy</h3> <ul> <li>Overview of Group Policy</li>  <li> Resolve GPO application issues on client devices</li> </ul>  <h3>7: Configuring and Troubleshooting Security Settings</h3> <ul> <li> Implementing network security</li>  <li> Implementing Windows 11 security features</li>  <li> Configuring and troubleshooting user accounts</li> </ul>  <h3>8: Configuring and Troubleshooting User State</h3> <ul> <li> Implementing and troubleshooting user state</li>  <li> Implementing and troubleshooting Folder Redirection</li> </ul>  <h3>9: Configuring and Troubleshooting Resource Access</h3> <ul> <li> Configuring and troubleshooting file access.</li>  <li> Configuring and troubleshooting shared folders.</li>  <li> Implementing and troubleshooting Work Folders.</li>  <li>Managing and troubleshooting printers.</li>  <li>Recovering files.</li> </ul>  <h3>10: Troubleshooting apps</h3> <ul> <li> Troubleshooting desktop apps</li>  <li> Troubleshooting app compatibility</li>  <li> Managing UWP apps</li> </ul>  <h3>11: Monitoring and Maintaining Windows 11</h3> <ul> <li> Monitoring Windows 11</li>  <li>Optimizing Windows 11 performance</li>  <li> Managing Windows 11 updates</li> </ul></div>

Microsoft Certification

Microsoft AZ-303

55342 Supporting and Troubleshooting Windows 11

<p><strong>Start your career as an IT Support Technician and earn up to £34,000 per month.</strong></p><p>Are you looking to get a job in the rewarding field of IT? Do you want to earn a lot of money monthly by spending less? Our IT Support Job Ready Program is here to make that possible! It is your ultimate gateway to learning IT skills and launching a successful career in this ever-evolving industry. With our comprehensive career bundle, we don't just educate you; we guide you every step of the way until you land that dream job.</p><p>This exclusive IT Support Job Ready program includes an expertly made collection of courses, each designed to build your expertise from the ground up.</p><p><strong>Our mission is simple - to be your trusted partner every step of the way, from Training to Employment.</strong></p><p>In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT professionals, so we can help you get the job you want.</p><p>If you are not happy with our service, we also offer a 100% money-back guarantee. With us, you have nothing to risk and everything to gain. So what are you waiting for? Enrol in our IT Support Job Ready Program today and start your journey to becoming a successful IT professional! If you have any questions, you can <strong>contact us</strong>. We will be happy to provide you with all the information you need.</p><p><strong>Who Choose Us?</strong></p><p>So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our <strong>IT Support Technician Job Ready Program</strong>:</p><ul><li><strong>Personalised Guidance:</strong> Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis.<br /><br /></li><li><strong>One-On-One Consultation Sessions with Experts:</strong> Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise.<br /><br /></li><li><strong>Extensive Job Opportunities:</strong> We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from.<br /><br /></li><li><strong>Interview Preparation:</strong> We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress.<br /><br /></li><li><strong>Money-Back Guarantee:</strong> Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee.<br /><br /></li><li><strong>Continuous Career Support: </strong>Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success.</li></ul><p><strong>Courses we will provide once you enrol in the program:</strong></p><ul><li><strong>Course 01: IT Support Technician</strong></li><li><strong>Course 02: </strong>Windows 10 Pro Complete Training</li><li><strong>Course 03: </strong>Learning Computers and Internet</li><li><strong>Course 04: </strong>Encryption</li><li><strong>Course 05: </strong>Internet of Things</li><li><strong>Course 06: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li><strong>Course 07: </strong>Secure Programming of Web Applications</li><li><strong>Course 08: </strong>Building Your Own Computer</li><li><strong>Course 09: </strong>Cloud Computing Training</li><li><strong>Course 10: </strong>Data Center Training Essentials: General Introduction</li><li><strong>Course 11: </strong>Cisco ASA Firewall Training</li><li><strong>Course 12: </strong>ICT: Information and Communication Technology</li><li><strong>Course 13: </strong>Success- The 7 Skills To Success, Confidence &amp; Achievement</li><li><strong>Course 14: </strong>IT Helpdesk Support Essentials</li><li><strong>Course 15: </strong>Functional Skills IT</li></ul><p><strong>How Can We Offer Job Guarantees?</strong></p><p>HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector.</p> <p><strong>The IT Support Job Ready Program is completed in 9 easy steps:</strong></p><p><strong>Step 1: Enrol in the Programme</strong></p><ul><li>Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee.</li></ul><p><strong>Step 2: Initial One-On-One Counselling Session</strong></p><ul><li>After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills.</li></ul><p><strong>Step 3: Certification upon Course Completion</strong></p><ul><li>After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject.</li></ul><p><strong>Step 4: CV Revamping</strong></p><ul><li>We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry.</li></ul><p><strong>Step 5: Building Network and Submitting CV</strong></p><ul><li>We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn.</li></ul><p><strong>Step 6: Interview Preparation</strong>:</p><ul><li>Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement.</li></ul><p><strong>Step 7: Securing Job Interviews</strong></p><ul><li>Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want.</li></ul><p><strong>Step 8 Post-Interview Support</strong>:</p><ul><li>We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary.</li></ul><p><strong>Step 9 Job Celebration and Ongoing Support</strong>:</p><ul><li>Once you've secured your dream job in ENTRY LEVEL IT Support, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role.</li></ul><p>We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Python Programming begins with us.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This IT Support Job Ready Program is perfect for:</p><ul><li>Aspiring IT professionals eager to enter the tech industry.</li><li>Career changers looking to transition into IT support.</li><li>Recent graduates aiming to enhance their employability in IT.</li><li>Self-taught tech enthusiasts seeking formal training and certification.</li><li>Anyone needing structured guidance and support to secure an IT job.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No experience is required. Just enrol &amp; start learning.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this IT Support Job Ready Program, you will be able to get different jobs such as:</p><ul><li><strong>IT Support Technician: </strong>£20,000 - £40,000</li><li><strong>Network Administrator: </strong>£25,000 - £50,000</li><li><strong>Cybersecurity Analyst: </strong>£30,000 - £75,000</li><li><strong>Cloud Computing Specialist: </strong>£35,000 - £80,000</li><li><strong>Data Center Technician:</strong> £25,000 - £65,000</li><li><strong>Systems Administrator:</strong> £30,000 - £70,000</li><li><strong>IT Project Manager: </strong>£40,000 - £100,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Framed (Hardcopy) Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Enrolment Letter</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Start your career as an IT Support Technician and earn up to £34,000 per month.
Are you looking to get a job in the rewarding field of IT? Do you want to earn a lot of money monthly by spending less? Our IT Support Job Ready Program is here to make that possible! It is your ultimate gateway to learning IT skills and launching a successful career in this ever-evolving industry. With our comprehensive career bundle, we don't just educate you; we guide you every step of the way until you land that dream job.
This exclusive IT Support Job Ready program includes an expertly made collection of courses, each designed to build your expertise from the ground up.
Our mission is simple - to be your trusted partner every step of the way, from Training to Employment.
In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT professionals, so we can help you get the job you want.
If you are not happy with our service, we also offer a 100% money-back guarantee. With us, you have nothing to risk and everything to gain. So what are you waiting for? Enrol in our IT Support Job Ready Program today and start your journey to becoming a successful IT professional! If you have any questions, you can contact us. We will be happy to provide you with all the information you need.
Who Choose Us?
So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Support Technician Job Ready Program:
Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis.
One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise.
Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from.
Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress.
Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee.
Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success.
Courses we will provide once you enrol in the program:
Course 01: IT Support Technician
Course 02: Windows 10 Pro Complete Training
Course 03: Learning Computers and Internet
Course 04: Encryption
Course 05: Internet of Things
Course 06: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 07: Secure Programming of Web Applications
Course 08: Building Your Own Computer
Course 09: Cloud Computing Training
Course 10: Data Center Training Essentials: General Introduction
Course 11: Cisco ASA Firewall Training
Course 12: ICT: Information and Communication Technology
Course 13: Success- The 7 Skills To Success, Confidence & Achievement
Course 14: IT Helpdesk Support Essentials
Course 15: Functional Skills IT
How Can We Offer Job Guarantees?
HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector.
The IT Support Job Ready Program is completed in 9 easy steps:
Step 1: Enrol in the Programme
Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee.
Step 2: Initial One-On-One Counselling Session
After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills.
Step 3: Certification upon Course Completion
After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject.
Step 4: CV Revamping
We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry.
Step 5: Building Network and Submitting CV
We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn.
Step 6: Interview Preparation:
Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement.
Step 7: Securing Job Interviews
Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want.
Step 8 Post-Interview Support:
We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary.
Step 9 Job Celebration and Ongoing Support:
Once you've secured your dream job in ENTRY LEVEL IT Support, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role.
We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Python Programming begins with us.
 CPD 
100 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This IT Support Job Ready Program is perfect for:
Aspiring IT professionals eager to enter the tech industry.
Career changers looking to transition into IT support.
Recent graduates aiming to enhance their employability in IT.
Self-taught tech enthusiasts seeking formal training and certification.
Anyone needing structured guidance and support to secure an IT job.
 Requirements 
No experience is required. Just enrol & start learning.
 Career path 
After completing this IT Support Job Ready Program, you will be able to get different jobs such as:
IT Support Technician: £20,000 - £40,000
Network Administrator: £25,000 - £50,000
Cybersecurity Analyst: £30,000 - £75,000
Cloud Computing Specialist: £35,000 - £80,000
Data Center Technician: £25,000 - £65,000
Systems Administrator: £30,000 - £70,000
IT Project Manager: £40,000 - £100,000
 Certificates 
CPD Accredited e-Certificate
 Digital certificate - Included 
CPD Accredited Framed (Hardcopy) Certificate
 Hard copy certificate - Included 
Enrolment Letter
 Digital certificate - Included 
QLS Endorsed Hard Copy Certificate
 Hard copy certificate - Included 
Student ID Card
 Digital certificate - Included 

Academy for Health and Fitness

IT Support Technician Job Ready Program with Career Support & Money Back Guarantee

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician | Functional Skills IT | Encryption | Cloud Computing ( CompTIA Cloud+ (CV0-002)) | Cyber Security | Data Center Training | Cisco ASA Firewall and much more...</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prepare for a career in the high-growth field of IT; no experience or degree required. Get comprehensive training designed by professionals and get on the fast track to a competitively paid job. There are 140,500 UK job openings in IT and a &pound;29,800 average entry-level salary in IT support.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The role of IT Support Technician is vital within any business, and with our IT Support Technician, your skills will be highly in demand. You&#39;ll be a valued member of the team, keeping computers running smoothly and precious data protected.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along with IT Support Technician with Data Security &amp; Cyber Security Training Bundle, you will get an original hardcopy certificate, a transcript and a student ID card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses included in this IT Support Technician with Data Security &amp; Cyber Security Training Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>IT Support Technician Training<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: </strong>Functional Skills IT<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Encryption</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04: </strong>Learning Computers and Internet Level 2<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05: </strong>Complete Windows 10 Troubleshooting for IT HelpDesk<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06: </strong>Building Your Own Computer<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07: </strong>Cyber Security Incident Handling and Incident Response</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08: </strong>Secure Programming of Web Applications</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10: </strong>Data Center Training Essentials: General Introduction</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11: </strong>Data Protection and Data Security Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12: </strong>ChatGPT Crash Course</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 11-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Take this course anywhere and at any time. Don&#39;t let your lifestyle limit your learning or your potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The only thing you need to take IT Support Technician is Wi-Fi and a screen. You&#39;ll never be late for class again.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Benefits you&#39;ll get choosing Apex Learning for this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">One payment but lifetime access to 11 CPD courses</li><li fr-original-style="" style="box-sizing: border-box;">Certificates and student ID for the title course included in a one-time fee</li><li fr-original-style="" style="box-sizing: border-box;">Full tutor support available from Monday to Friday</li><li fr-original-style="" style="box-sizing: border-box;">Free up your time - don&#39;t waste time and money travelling for classes</li><li fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</li><li fr-original-style="" style="box-sizing: border-box;">Learn at your ease - anytime, from anywhere</li><li fr-original-style="" style="box-sizing: border-box;">Study the course from your computer, tablet or mobile device</li><li fr-original-style="" style="box-sizing: border-box;">CPD accredited course - improve the chance of gaining professional skills</li><li fr-original-style="" style="box-sizing: border-box;">Gain valuable knowledge without leaving your home</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So enrol now in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong> to advance your career!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Starting your career as an <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician</strong> opens endless career possibilities in the IT industry. It provides you with the foundations needed to climb the career ladder and specialise in a certain discipline, be it networking or cybersecurity. As an<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> IT Support Technician,</strong> you will be the first point of call should employees have any issues or need any changes, such as; forgotten passwords, viruses or email issues. So, if helping people with technical issues sounds like something you could do, this is the ideal career for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Curriculum of IT Support Technician with Data Security &amp; Cyber Security Training Bundle</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Certificate?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training Bundle</strong> course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously, it was &pound;6*11 = &pound;66)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD Points:</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        125 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician </strong>course is suitable for anyone wanting to learn how things work regarding technology, whether for career purposes or to quench your thirst.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career Path:</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Support Manager</li><li fr-original-style="" style="box-sizing: border-box;">Support Associate</li><li fr-original-style="" style="box-sizing: border-box;">Support Technician</li><li fr-original-style="" style="box-sizing: border-box;">Customer Support</li><li fr-original-style="" style="box-sizing: border-box;">Support Specialist</li><li fr-original-style="" style="box-sizing: border-box;">Technical Support Engineer</li><li fr-original-style="" style="box-sizing: border-box;">Technician</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates:</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note:</strong> The delivery charge inside the UK is &pound;4.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

IT Support Technician | Functional Skills IT | Encryption | Cloud Computing ( CompTIA Cloud+ (CV0-002)) | Cyber Security | Data Center Training | Cisco ASA Firewall and much more...
Prepare for a career in the high-growth field of IT; no experience or degree required. Get comprehensive training designed by professionals and get on the fast track to a competitively paid job. There are 140,500 UK job openings in IT and a £29,800 average entry-level salary in IT support.
The role of IT Support Technician is vital within any business, and with our IT Support Technician, your skills will be highly in demand. You'll be a valued member of the team, keeping computers running smoothly and precious data protected.
Along with IT Support Technician with Data Security & Cyber Security Training Bundle, you will get an original hardcopy certificate, a transcript and a student ID card.
Courses included in this IT Support Technician with Data Security & Cyber Security Training Bundle?
Course 01: IT Support Technician Training
Course 02: Functional Skills IT
Course 03: Encryption
Course 04: Learning Computers and Internet Level 2
Course 05: Complete Windows 10 Troubleshooting for IT HelpDesk
Course 06: Building Your Own Computer
Course 07: Cyber Security Incident Handling and Incident Response
Course 08: Secure Programming of Web Applications
Course 09: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 10: Data Center Training Essentials: General Introduction
Course 11: Data Protection and Data Security Level 2
Course 12: ChatGPT Crash Course
Learn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician.
This 11-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician.
Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.
Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.
IT Support Technician with Data Security & Cyber Security Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.
The only thing you need to take IT Support Technician is Wi-Fi and a screen. You'll never be late for class again.
Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes.
Benefits you'll get choosing Apex Learning for this IT Support Technician with Data Security & Cyber Security Training:
One payment but lifetime access to 11 CPD courses
Certificates and student ID for the title course included in a one-time fee
Full tutor support available from Monday to Friday
Free up your time - don't waste time and money travelling for classes
Accessible, informative modules taught by expert instructors
Learn at your ease - anytime, from anywhere
Study the course from your computer, tablet or mobile device
CPD accredited course - improve the chance of gaining professional skills
Gain valuable knowledge without leaving your home
So enrol now in this IT Support Technician with Data Security & Cyber Security Training to advance your career!
IT Support Technician with Data Security & Cyber Security Training
Starting your career as an IT Support Technician opens endless career possibilities in the IT industry. It provides you with the foundations needed to climb the career ladder and specialise in a certain discipline, be it networking or cybersecurity. As an IT Support Technician, you will be the first point of call should employees have any issues or need any changes, such as; forgotten passwords, viruses or email issues. So, if helping people with technical issues sounds like something you could do, this is the ideal career for you.
Curriculum of IT Support Technician with Data Security & Cyber Security Training Bundle
Course 01: IT Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
How will I get my Certificate?
After successfully completing the IT Support Technician with Data Security & Cyber Security Training Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously, it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
 CPD Points: 
125 CPD hours/points  Accredited by CPD Quality Standards
 Who is this course for? 
This IT Support Technician course is suitable for anyone wanting to learn how things work regarding technology, whether for career purposes or to quench your thirst.
 Career Path: 
IT Support Technician:
Support Manager
Support Associate
Support Technician
Customer Support
Support Specialist
Technical Support Engineer
Technician
 Certificates: 
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (IT Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £4.99, and the international students must pay a £9.99 shipping cost.
Certificate of completion
 Digital certificate - Included 

Apex Learning

Data Protection

Cyber Security

IT (Information Technology)

ChatGPT

★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 - Enrol Now! ★★★

IT Support Technician

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer 

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

<p>Transform Your Future with <strong>Our IT Support Technician Job Ready Program</strong>. Start a Rewarding IT Career with Full Support and a Money-Back Guarantee. This IT Support Technician Job Ready Program is your gateway to becoming a skilled and in-demand IT professional. With an excellent curriculum and dedicated career support, we're not just an educational platform; we're your lifelong career partners.</p><p><strong>Our mission is simple - to be your trusted partner every step of the way, from Training to Employment.</strong></p><p><strong>Why Choose IT Support as a Career?</strong></p><ul><li><strong>Ever-Growing Demand:</strong> As technology evolves, the need for skilled IT support technicians continues to grow.<br /><br /></li><li><strong>Diverse Career Opportunities:</strong> Skills learned in this program open doors to various roles in IT, from helpdesk support to network administration.<br /><br /></li><li><strong>Essential Role in Modern Business:</strong> IT support technicians play a key role in ensuring the smooth operation of technology systems in businesses.<br /><br /></li><li><strong>Competitive Salary: </strong>IT Support Technicians earn a good amount of money annually.</li></ul><p>In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT Support technicians, so we can help you get the job you want.</p><p><strong>Who Choose Us?</strong></p><p>So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our <strong>IT Support Technician Job Ready Program</strong>:</p><ul><li><strong>Personalised Guidance:</strong> Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis.<br /><br /></li><li><strong>One-On-One Consultation Sessions with Experts:</strong> Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise.<br /><br /></li><li><strong>Extensive Job Opportunities:</strong> We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from.<br /><br /></li><li><strong>Interview Preparation:</strong> We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress.<br /><br /></li><li><strong>Money-Back Guarantee:</strong> Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee.<br /><br /></li><li><strong>Continuous Career Support: </strong>Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success.</li></ul><p><strong>Here are the courses we will provide once you enrol in the program:</strong></p><ul><li><strong>Course 01: </strong>Windows 10 Pro Complete Training</li><li><strong>Course 02: </strong>Learning Computers and Internet</li><li><strong>Course 03: </strong>Encryption</li><li><strong>Course 04: </strong>Internet of Things</li><li><strong>Course 05: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li><strong>Course 06: </strong>Secure Programming of Web Applications</li><li><strong>Course 07: </strong>Building Your Own Computer</li><li><strong>Course 08: </strong>Cloud Computing Training</li><li><strong>Course 09: </strong>Data Center Training Essentials: General Introduction</li><li><strong>Course 10: </strong>Cisco ASA Firewall Training</li><li><strong>Course 11: </strong>ICT: Information and Communication Technology</li><li><strong>Course 12: </strong>Success- The 7 Skills To Success, Confidence &amp; Achievement</li><li><strong>Course 13: </strong>IT Helpdesk Support Essentials</li><li><strong>Course 14: </strong>Functional Skills IT</li></ul><p><strong>How Can We Offer Job Guarantees?</strong></p><p>HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector.</p> <p><strong>The IT Support Technician</strong><strong> is completed in 9 easy steps:</strong></p><p><strong>Step 1: Enrol in the Programme</strong></p><ul><li>Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee.</li></ul><p><strong>Step 2: Initial One-On-One Counselling Session</strong></p><ul><li>After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills.</li></ul><p><strong>Step 3: Certification upon Course Completion</strong></p><ul><li>After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject.</li></ul><p><strong>Step 4: CV Revamping</strong></p><ul><li>We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry.</li></ul><p><strong>Step 5: Building Network and Submitting CV</strong></p><ul><li>We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn.</li></ul><p><strong>Step 6: Interview Preparation</strong>:</p><ul><li>Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement.</li></ul><p><strong>Step 7: Securing Job Interviews</strong></p><ul><li>Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want.</li></ul><p><strong>Step 8 Post-Interview Support</strong>:</p><ul><li>We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary.</li></ul><p><strong>Step 9 Job Celebration and Ongoing Support</strong>:</p><ul><li>Once you've secured your dream job as in IT Support Technician, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role.</li></ul><p>We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Python Programming begins with us.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This IT Support Technician Job Ready Program is perfect for:</p><ul><li>Aspiring IT Professionals</li><li>Career Changers</li><li>Recent Graduates</li><li>Tech Enthusiasts</li><li>Professionals Seeking Advancement</li><li>Unemployed people looking to earn with career guidance</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This IT Support Technician Job Ready Program will help you to get different job roles in the IT sector, such as:</p><ul><li><strong>IT Support Specialist: </strong>$40,000 - $75,000.</li><li><strong>Network Administrator:</strong> $50,000 - $90,000.</li><li><strong>Systems Administrator:</strong> $55,000 - $95,000.</li><li><strong>Helpdesk Technician:</strong> $35,000 - $70,000.</li><li><strong>IT Security Specialist:</strong> $60,000 - $120,000.</li><li><strong>Cloud Support Engineer:</strong> $70,000 - $150,000.</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Framed (Hardcopy) Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Enrolment Letter</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Transform Your Future with Our IT Support Technician Job Ready Program. Start a Rewarding IT Career with Full Support and a Money-Back Guarantee. This IT Support Technician Job Ready Program is your gateway to becoming a skilled and in-demand IT professional. With an excellent curriculum and dedicated career support, we're not just an educational platform; we're your lifelong career partners.
Our mission is simple - to be your trusted partner every step of the way, from Training to Employment.
Why Choose IT Support as a Career?
Ever-Growing Demand: As technology evolves, the need for skilled IT support technicians continues to grow.
Diverse Career Opportunities: Skills learned in this program open doors to various roles in IT, from helpdesk support to network administration.
Essential Role in Modern Business: IT support technicians play a key role in ensuring the smooth operation of technology systems in businesses.
Competitive Salary: IT Support Technicians earn a good amount of money annually.
In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT Support technicians, so we can help you get the job you want.
Who Choose Us?
So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Support Technician Job Ready Program:
Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis.
One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise.
Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from.
Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress.
Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee.
Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success.
Here are the courses we will provide once you enrol in the program:
Course 01: Windows 10 Pro Complete Training
Course 02: Learning Computers and Internet
Course 03: Encryption
Course 04: Internet of Things
Course 05: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 06: Secure Programming of Web Applications
Course 07: Building Your Own Computer
Course 08: Cloud Computing Training
Course 09: Data Center Training Essentials: General Introduction
Course 10: Cisco ASA Firewall Training
Course 11: ICT: Information and Communication Technology
Course 12: Success- The 7 Skills To Success, Confidence & Achievement
Course 13: IT Helpdesk Support Essentials
Course 14: Functional Skills IT
How Can We Offer Job Guarantees?
HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector.
The IT Support Technician is completed in 9 easy steps:
Step 1: Enrol in the Programme
Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee.
Step 2: Initial One-On-One Counselling Session
After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills.
Step 3: Certification upon Course Completion
After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject.
Step 4: CV Revamping
We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry.
Step 5: Building Network and Submitting CV
We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn.
Step 6: Interview Preparation:
Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement.
Step 7: Securing Job Interviews
Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want.
Step 8 Post-Interview Support:
We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary.
Step 9 Job Celebration and Ongoing Support:
Once you've secured your dream job as in IT Support Technician, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role.
We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Python Programming begins with us.
 CPD 
100 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This IT Support Technician Job Ready Program is perfect for:
Aspiring IT Professionals
Career Changers
Recent Graduates
Tech Enthusiasts
Professionals Seeking Advancement
Unemployed people looking to earn with career guidance
 Career path 
This IT Support Technician Job Ready Program will help you to get different job roles in the IT sector, such as:
IT Support Specialist: $40,000 - $75,000.
Network Administrator: $50,000 - $90,000.
Systems Administrator: $55,000 - $95,000.
Helpdesk Technician: $35,000 - $70,000.
IT Security Specialist: $60,000 - $120,000.
Cloud Support Engineer: $70,000 - $150,000.
 Certificates 
CPD Accredited e-Certificate
 Digital certificate - Included 
CPD Accredited Framed (Hardcopy) Certificate
 Hard copy certificate - Included 
Enrolment Letter
 Digital certificate - Included 
QLS Endorsed Hard Copy Certificate
 Hard copy certificate - Included 
Student ID Card
 Digital certificate - Included 

IT Support Job Ready Program with Career Support & Money Back Guarantee

NextGen Learning

Business Information Technology

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			<h2><span><b>Overview </b></span></h2>		</div>
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				<p><span>From schools to multinational organisations, every office requires skilled IT professionals who can ensure smooth IT support. Thus, the career opportunities for individuals with good IT support skills are growing rapidly. If you also aspire to join this sector, our IT Support Training course is ideal for you.</span></p><p><span>The course will provide you with the core skills and abilities to provide effective IT support. Through the informative modules, you will be able to deepen your hardware and software knowledge. The course will deliver lectures on establishing computer networks and system administration. In addition, you will grasp the strategies for ensuring cybersecurity. Finally, you will receive the skills and expertise for troubleshooting.</span></p><p><span>At the end of the course, you will receive a certificate of achievement. This certificate will enhance your CV and help you land your dream job. Enrol now!</span></p>					</div>
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			<h2><div><span><b>Course Preview</b></span><span></span><br /></div></h2>		</div>
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			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
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				<ul><li><span>Understand the role and responsibilities of IT support technician </span></li><li><span>Enhance your understanding of computer hardware and software system </span></li><li><span>Learn the skills for building computer networks </span></li><li><span>Grasp the basics of system administration and cybersecurity </span></li><li><span>Explore the principles of storage and cloud computing </span></li><li><span>Acquire the expertise required for identifying and solving issues </span></li></ul>					</div>
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			<h2><div><span><b>Why Take This Course From John Academy?
</b></span><span></span></div></h2>		</div>
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				<ul><li><span>Affordable, well-structured and high-quality e-learning study materials</span></li><li><span>Meticulously crafted engaging and informative tutorial videos and materials</span></li><li><span>Efficient exam systems for the assessment and instant result</span></li><li><span>Earn UK &amp; internationally recognised accredited qualification</span></li><li><span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span></li><li><span>Excellent career advancement opportunities</span></li><li><span>Get 24/7 student support via email</span></li></ul>					</div>
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			<h2><div><span><b>What Skills Will You Learn from This Course?
</b></span><span></span></div></h2>		</div>
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				<ul><li><span>Network Building</span></li><li><span>System Administration </span></li><li><span>Cybersecurity</span></li><li><span>Cloud Computing</span></li><li><span>Troubleshooting </span></li></ul>					</div>
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			<h2><div><span><b>Who Should Take this IT Support Training?</b></span><span></span></div></h2>		</div>
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				<p><span>Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</span></p>					</div>
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			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
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				<p><span>This IT Support Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</span></p>					</div>
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			<h2><div><span><b> IT Support Training Certification</b></span><span></span></div></h2>		</div>
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				<p><span>After completing and passing th</span><span>e IT Support Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.</span></p>					</div>
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			<h2><div><span><b>Career Pathâ</b></span><span></span></div></h2>		</div>
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				<p><span>This exclus</span><span>ive IT Support Training will equip you with effective skills and abilities and help you explore career paths such as </span></p><ul><li><span>IT Support Technician </span></li><li><span>IT Teacher </span></li><li><span>IT Support Assistant</span></li></ul>					</div>
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				</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to IT Support Technician	</td>
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								<tr>
					<td><i></i></td>
					<td>Introduction to IT Support Technician</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 02: Computer Hardware and Software</td>
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					<td><i></i></td>
					<td>Computer Hardware and Software</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Module 03: Networking Fundamentals</td>
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					<td>Networking Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 04: System Administration</td>
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					<td>System Administration</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 05: Cybersecurity Basics</td>
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					<td><i></i></td>
					<td>Cybersecurity Basics</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 06: Professional Development and Career Skills</td>
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					<td>Professional Development and Career Skills</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Module 07: Troubleshooting Software and Hardware Issues</td>
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					<td><i></i></td>
					<td>Troubleshooting Software and Hardware Issues</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Module 08: Storage and Cloud Computing</td>
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					<td><i></i></td>
					<td>Storage and Cloud Computing</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Engineering Construction Industry Training (ECITB)

Trainers Course

IT Support Training

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> IT Support Technical Skills Bootcamp</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>40</strong> course mega bundle that will exceed your expectations within your budget.</p> <p>The<strong> IT Support Technical Skills Bootcamp</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong> StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong>IT Support Technical Skills Bootcamp</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p> <p><strong>This IT Support Technical Skills Bootcamp Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p> <ul> <li>Course 01 :IT Support Technician</li><li>Course 02 :Network Security and Risk Management</li><li>Course 03 :CompTIA Network</li><li>Course 04 :Information Management</li><li>Course 05 :Web Application Penetration Testing Course</li><li>Course 06 :CompTIA Cloud+ (CV0-002)</li><li>Course 07 :Learn Ethical Hacking with Kali Linux</li><li>Course 08 :Web Design (HTML, CSS, Bootstrap) Complete Course</li><li>Course 09 :Python Course</li><li>Course 10 :JavaScript</li><li>Course 11 :ASP.Net MVC and Entity Framework Course</li><li>Course 12 :Learn Spring &amp; Angular Material with a Full Web Application</li><li>Course 13 :Typescript</li><li>Course 14 :U&amp;P AI - Natural Language Processing (NLP) with Python</li><li>Course 15 :Ruby on Rails Web Application Framework</li><li>Course 16 :Data Science and Visualisation with Machine Learning</li><li>Course 17 :SQL For Data Analytics &amp; Database Development</li><li>Course 18 :PLC Programming Diploma</li><li>Course 19 :Cisco ASA Firewall Training Course</li><li>Course 20 :Create Your First Responsive Website</li><li>Course 21 :C# (C-Sharp)</li><li>Course 22 :Computer Operating System and Troubleshooting</li><li>Course 23 :Building Your Own Computer Course</li><li>Course 24 :It: Ethical Hacking, IT Security and IT Cyber Attacking</li><li>Course 25: SQL Database Administrator</li><li>Course 26: MS Word Essentials - The Complete Word Course - Level 3</li><li>Course 27: Data Protection (GDPR) Practitioner</li><li>Course 28: Website Hacking From Scratch</li><li>Course 29: Diploma in Front-End Web Development (HTML, CSS, &amp; Bootstrap)</li><li>Course 30: SQL Server 101 : Microsoft SQL Server for Absolute Beginners</li></ul> <p><strong>10 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p> <ul> <li>Course 01 :Career Development Plan Fundamentals</li><li>Course 02 :CV Writing and Job Searching</li><li>Course 03 :Interview Skills: Ace the Interview</li><li>Course 04 :Video Job Interview for Job Seekers</li><li>Course 05 :Create a Professional LinkedIn Profile</li><li>Course 06 :Business English Perfection Course</li><li>Course 07 :Networking Skills for Personal Success</li><li>Course 08 :Boost Your Confidence and Self-Esteem</li><li>Course 09 :Public Speaking Training</li><li>Course 10 :Learn to Fight Procrastination</li></ul> <p><strong>Learning Outcome</strong></p> <p><strong>This tailor-made </strong><strong>IT Support Technical Skills Bootcamp</strong><strong> bundle will allow you to-</strong></p> <ul> <li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge </li><li>Acquire some hard and soft skills in this area </li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software </li><li>Keep records of your work and make a report </li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field </li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <p>This IT Support Technical Skills Bootcamp Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p> <p><strong>Certification</strong></p> <p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        400 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the IT Support Technical Skills Bootcamp bundle! This bundle is also ideal for professionals looking for career advancement.</p> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>To participate in this course, all you need is -</p> <ul> <li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in IT Support Technical Skills Bootcamp</li></ul> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p> 
                        </div>

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