5085 Courses

This course embarks on a journey through advanced strategies in Customer Relationship Management (CRM), exploring pivotal concepts and methods essential for effective implementation. Upon successful completion, participants will gain proficiency in the following areas:   Explore CRM models driving loyalty and engagement to shape successful customer relationships. Delve into managing interactions, fostering enduring relationships via empathetic communication and issue resolution. Uncover the customer lifecycle stages, gaining insights into navigation and optimization from awareness to loyalty. Explore CLV's (Customer Lifetime Value) importance, its calculation, and leveraging for strategic business decisions. This course delves into advanced CRM strategies, including diverse models fostering loyalty and engagement. It covers managing interactions, navigating customer lifecycles, and leveraging Customer Lifetime Value (CLV) for strategic decision-making. This course delves deeply into CRM strategies, including advanced models, customer interaction management, and customer lifecycle value, aiming to equip professionals with vital skills for business success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Exploring Advanced Strategies in Customer Relationship Management (CRM) Self-paced pre-recorded learning content on this topic. Exploring Advanced Strategies In Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of the "Managerial Economics and Demand Analys" course is to provide businesses with the tools and techniques to make informed decisions about pricing, production, and resource allocation. After the successful completion of this lecture, you will be able to: Understand the Nature and Scope of Managerial Economics. Understand Optimization Techniques and New Management Tools. Understand Demand Theory and Price Elasticity of Demand. Understand Demand Estimation & Demand Forecasting. Managerial Economics applies economic theory and quantitative methods to solve business problems and optimize decision-making. Demand Analysis and Estimation, in particular, help businesses understand the behaviour of consumers in relation to their products or services. By analyzing consumer demand, businesses can determine the optimal pricing strategy and how to allocate resources to maximize profits. The aim of Managerial Economics and Demand Analysis is to provide businesses with the tools and techniques to make informed decisions about pricing, production, and resource allocation. Managerial Economics applies economic theory and quantitative methods to solve business problems and optimize decision making. Demand Analysis and Estimation, in particular, helps businesses understand the behavior of consumers in relation to their products or services. By analyzing consumer demand, businesses can determine the optimal pricing strategy and how to allocate resources to maximize profits VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Managerial Economics & Demand Analysis and Estimation Self-paced pre-recorded learning content on this topic. Managerial Economics and Demand Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business Analyst Marketing Manager Sales Manager Pricing Analyst Product Manager Supply Chain Manager Operations Manager Financial Analyst Economist Management Consultant. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Welcome to the dynamic realm of 'Certificate in Manual Handling at QLS Level 3'. Embarking on this course is akin to opening a door to safer, more efficient workplaces everywhere. We begin by charting the correlation between manual tasks and work-related mishaps, thereby emphasising the quintessence of proper manual handling. Moving forward, learners will be adeptly trained to pinpoint and assess these hazards. Concluding on a strong note, the curriculum spotlights strategies for risk mitigation and underlines the impeccable art of safe lifting, ensuring that every heave and hoist is aligned with utmost safety. Learning Outcomes Gain a comprehensive understanding of the interplay between manual handling and associated work mishaps. Attain a keen eye for detecting manual handling risks in diverse environments. Acquire proficiency in executing detailed manual handling risk assessments. Formulate and implement robust measures to mitigate manual handling dangers. Master best-in-class lifting techniques, marrying safety with efficiency. Why choose this Certificate in Manual Handling at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Manual Handling at QLS Level 3 course for? Individuals consistently engaged in manual tasks within their job roles. Health and safety representatives keen on broadening their knowledge. Team leaders supervising physically intensive tasks. Warehouse staff and logistics specialists. Young professionals aiming for a career in industries requiring manual handling. Career path Health and Safety Advisor: £25,000 - £42,000 Warehouse Operations Manager: £24,000 - £37,000 Logistics Specialist: £22,000 - £34,000 Site Operations Supervisor: £30,000 - £48,000 Material Handling Equipment Trainer: £28,000 - £44,000 Production Manager: £28,000 - £55,000 Prerequisites This Certificate in Manual Handling at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Manual Handling at QLS Level 3 Module 01: Manual Handling and Work-related Accidents 00:30:00 Module 02: Identifying the Manual Handling Risks 00:30:00 Module 03: Manual Handling Risk Assessments 00:30:00 Module 04: How to Prepare a Manual Handling Operation 00:30:00 Module 05: Manual Handling Techniques 00:21:00 Mock Exam Mock Exam - Manual Handling 00:20:00 Final Exam Final Exam - Manual Handling 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview Make every party memorable with your unique touch and excellent management system. We have carefully crafted the Party & Event Planning Course to help you grasp the strategies for planning top-notch parties and events. Through this course, you will be able to learn the ins and outs without even stepping out of the house. The course will first introduce you to various types of parties. Then you will learn the fundamentals for designing enjoyable parties. Here, you will also learn to deal with vendors and suppliers. In addition, the course will provide you with quality training on establishing a successful event and party planning business. In addition, the modules will show you how to expand your networks and maintain your brand. So, enrol now and get a step closer to your dream career. Course Preview Learning Outcomes Enhance your knowledge of different types of parties Learn effective tips and tricks to make the party memorable Develop the ability to work effectively with the vendors and suppliers Grasp the skills required to start your own party-planning business Recognise the strategies for expanding your networks Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Party Planning Networking Business Development Who Should Take this Party & Event Planning Course? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Party & Event Planning Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Party & Event Planning Course Certification After completing and passing the Party & Event Planning Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Party & Event Planning Course will equip you with effective skills and abilities and help you explore career paths such as  Party Planner Event Manager Module 01 : Party Planner Party Planner 00:26:00 Module 02 : Types Of Parties Types of Parties 00:35:00 Module 03 : Developing A Business Model Developing a Business Model 00:27:00 Module 04 : Generating A Client Base Generating a Client Base 00:33:00 Module 05 : How To Plan A Party How to Plan a Party 00:29:00 Module 06 : Making Your Party Memorable Making Your Party Memorable 00:25:00 Module 07 : Business Operations Business Operations 00:24:00 Module 08 : Networking Networking 00:28:00 Module 09 : Working With Vendors And Suppliers Working with Vendors and Suppliers 00:26:00 Module 10 : Maintaining Your Brand Maintaining Your Brand 00:29:00 Module 11 : Finding Success In Business Finding Success in Business 00:27:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Sales Overview: Meteorology for Aviation Unlock the skies with 'Meteorology for Aviation,' a comprehensive learning tool designed to equip aviation enthusiasts and professionals with essential meteorological knowledge. Tailored specifically for aviation, this product offers a detailed exploration of atmospheric phenomena crucial for safe and efficient flight operations. Module 1: Introduction to Meteorology for Aviation Embark on your meteorological journey by delving into the fundamental concepts of meteorology as they relate to aviation. Gain insight into weather patterns, phenomena, and the importance of meteorological understanding in flight planning and execution. Module 2: Atmospheric Composition and Structure Understand the intricate makeup of the Earth's atmosphere and its impact on aviation. Explore the layers of the atmosphere, including the troposphere, stratosphere, and beyond, gaining crucial insights into how these layers influence flight dynamics and weather patterns. Module 3: Atmospheric Pressure and Wind Dive into the dynamics of atmospheric pressure and wind systems, essential elements for pilots navigating the skies. Learn to interpret atmospheric pressure readings, understand wind patterns, and harness this knowledge to optimize flight paths and fuel efficiency. Module 4: Moisture and Atmospheric Stability Explore the role of moisture in the atmosphere and its effects on weather and flight conditions. Gain proficiency in assessing atmospheric stability, understanding cloud formation, and interpreting humidity levels to make informed decisions during flight planning and execution. Module 5: Atmospheric Pressure and Altitude Master the relationship between atmospheric pressure and altitude, a critical aspect of aviation meteorology. Learn how changes in altitude impact atmospheric pressure readings, flight performance, and aircraft operations, ensuring safe and efficient journeys through varying atmospheric conditions. Module 6: Air Masses and Fronts Unravel the mysteries of air masses and frontal systems, key determinants of weather patterns and flight conditions. Learn to identify different air masses, analyze frontal boundaries, and anticipate associated weather phenomena to enhance flight safety and operational efficiency.   Equip yourself with the knowledge and skills necessary to navigate the ever-changing skies with confidence and precision. 'Meteorology for Aviation' offers a comprehensive toolkit for aviation enthusiasts and professionals, empowering you to conquer the elements and soar to new heights. Elevate your understanding of meteorology and revolutionize your approach to aviation with this indispensable resource. Course Curriculum Module 1: Introduction to Meteorology for Aviation Introduction to Meteorology for Aviation 00:00 Module 2: Atmospheric Composition and Structure Atmospheric Composition and Structure 00:00 Module 3: Atmospheric Pressure and Wind Atmospheric Pressure and Wind 00:00 Module 4: Moisture and Atmospheric Stability Moisture and Atmospheric Stability 00:00 Module 5: Atmospheric Pressure and Altitude Atmospheric Pressure and Altitude 00:00 Module 6: Air Masses and Fronts Air Masses and Fronts 00:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Looking for a career with great earning potential? Consider becoming a personal assistant. With an average salary of £25,155 per year, personal assistants in the UK have the potential to earn up to £45,000 with experience and advanced skills. To excel in this role, it's essential to have the right skills and training. That's where our Personal Assistant Training bundle comes in. This bundle features eleven relevant and CPD-QS accredited courses that cover everything from office administration and receptionist skills to leadership and negotiation. By completing this comprehensive training, you will gain the expertise and confidence needed to excel in any administrative role. In addition, the first course in this bundle is QLS-endorsed and comes with a hardcopy certificate upon completion. This Certification is highly respected in the industry and will add an extra layer of credibility to your success, helping you stand out from other job candidates. By completing this comprehensive training package, you will gain the knowledge and skills necessary to excel in any administrative role. You'll learn effective communication techniques, organisational strategies, and time management tips that will help you stay on top of even the most demanding workload. Don't miss out on the opportunity to increase your earning potential and advance your career as a personal assistant. Enrol in our Personal Assistant Training bundle today. This PA - Personal Assistant Training Bundle Package includes: Course 01: Diploma in Personal Assistant at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Office Admin and Receptionist Skills Course 02: Executive and Personal Assistant Training Course Course 03: Minute Taking Course 04: Diploma in Meeting Management Course 05: Strategic Planning Process Course 06: Organisational Skills Course for Administrator Course 07: Leadership Skills Course Course 08: Negotiation Skills Certificate Course 09: The Secrets of Body Language Course 10: Document Control Why Prefer This PA - Personal Assistant Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this PA - Personal Assistant Training bundle courses, you will be able to learn: Master communication skills for effective workplace communication Develop advanced organisational skills to enhance productivity Understand the strategic planning process and how to implement it successfully Gain leadership skills to help manage teams effectively Learn negotiation techniques to achieve successful outcomes in any situation Develop essential minute-taking skills for successful meetings Learn document control and management techniques to maintain efficiency in the workplace ***Curriculum breakdown of PA *** Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash How is the PA - Personal Assistant TrainingBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals interested in pursuing a career as a personal assistant Office administrators looking to enhance their skills and knowledge Receptionists seeking to develop their communication and organisational skills Professionals looking to advance their careers in the administrative field Career path Junior Personal Assistant: £18,000 - £24,000 per year Personal Assistant: £24,000 - £32,000 per year Executive Assistant: £32,000 - £40,000 per year Senior Executive Assistant: £40,000 - £50,000 per year Office Manager: £25,000 - £45,000 per year Operations Manager: £35,000 - £60,000 per year Note: The salary range mentioned here can vary depending on industry and experience. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - Included

Enter the dynamic world of sports representation through the Sport Agent Diploma course. Navigate the fundamentals of the sports agent industry, exploring the roles and responsibilities of sports agents. Study the diverse characteristics and socioeconomic aspects of sports agents, dissect agency models and regulations, and understand the nuances of brand building and representation. Develop crucial skills in networking, sponsorship, and agency operations while learning the pathway to becoming a successful sports agent. Learning Outcomes: Gain insights into the foundations and evolution of the sports agent industry. Understand the diverse duties and functions performed by sports agents. Analyze the various characteristics and types of sports agents and their socioeconomic impact. Navigate through sports agency models and regulatory frameworks. Develop strategies for effective brand building and representation. Master networking techniques and grasp the significance of sponsorship in sports representation. Cultivate the essential skills required for successful sports agency operations. Map out the steps and requirements to become a reputable and proficient sports agent. Why buy this Sport Agent Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sport Agent Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sport Agent Diploma course is ideal for Individuals aspiring to pursue a career as a sports agent. Sports enthusiasts interested in the business and management side of sports. Professionals in marketing, business, or law exploring opportunities in sports representation. Athletes and former athletes seeking to transition into sports agency roles. Prerequisites This Sport Agent Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entry-Level Sports Agent: £25,000 - £40,000 Sports Agent (Mid-Level): £40,000 - £70,000 Senior Sports Agent: £60,000 - £100,000 Sports Agency Owner: £80,000 - £150,000 Sports Agency Director: £100,000 - £200,000. Course Curriculum Module 01: Introduction to Sports Agent Industry Introduction to Sports Agent Industry 00:08:00 Sports Agent 00:12:00 Module 02: Duties and Functions of Sports Agent Duties and Responsibilities of a Sports Agent 00:08:00 Functions of a Sports Agency 00:10:00 Module 03: Characteristics, Types and Socio-Economic Aspects of Sports Agents Characteristics of a Sports Agency 00:28:00 Different Types of Sports Agents and Services 00:25:00 The Social and Economic Weight of Sports Agents 00:45:00 Module 04: Sports Agency Model and Regulations Sports Agency Model 00:20:00 Statutory and Common Law Duties on Sports Agents 00:18:00 Module 05: Representative Bodies and Brand Building Sports Agents' Representative Bodies 00:15:00 Brand Building and Management 00:06:00 Module 06: Networking, Sponsorship and Required Skills Networking and Sponsorship 00:08:00 Skills Required for Sports Agents 00:10:00 Module 07: Becoming a Sports Agent How to Become a Sports Agent 00:15:00 Assignment Assignment - Sport Agent Diploma 00:00:00

Powerful 1-hour Python workshop course understand Python Basics. Practical. Instructor-led. Online. Learn to code a Password Validator in 1 hour. 

Overview In the dynamic world of business, a proficient Admin Support Assistant can serve as the backbone of operational efficiency. Our course, 'Admin Support Assistant', is crafted with utmost care to polish your skills, turning you into a sought-after administrative virtuoso. Embark on a journey through eleven comprehensive modules, each one unravelling the intricacies of roles such as a Personal Assistant and the nuances of pivotal skills like Time Management and Business Writing. By the culmination of this course, not only will you be adept in the art of effective communication through body language, but also harness the power of tools like Excel and PowerPoint to enhance your productivity. Choosing our course is your ticket to unlocking a world of opportunities. As the world transitions to a digital age, the demand for skilful Administrative Support Assistants who can navigate both conventional and contemporary tasks is on the rise. From understanding Telephone Etiquette to getting familiar with Excel and PowerPoint basics, every module is your stepping stone to administrative mastery. Learning Outcomes Comprehend the essential roles and responsibilities associated with administrative support and personal assisting. Acquire proficiency in streamlined Administrative Management techniques. Establish robust organisational methodologies for efficient task management. Enhance professional communication through impeccable Telephone Etiquette. Elevate written correspondence through advanced Business Writing strategies. Prioritise and allocate tasks effectively with honed Time Management abilities. Enhance interpersonal connections and understandings by interpreting body language cues and applying effective communication strategies. Why buy this Admin Support Assistant course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Admin Support Assistant course for? Novices keen on forging a path in the domain of administrative functions. Existing administrative personnel with aspirations to broaden their expertise. Business owners desiring a deeper grasp on administrative procedures for optimised operations. Individuals on the job hunt, seeking an advantage in the corporate arena. Sector-shifters focusing on transitioning into administrative and support roles. Prerequisites This Admin Support Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Operations Coordinator: £24,000 - £36,000 Per Annum Receptionist (proficient in Telephone Etiquette): £18,000 - £26,000 Per Annum Business Communications Specialist: £30,000 - £45,000 Per Annum Workshop Facilitator (focusing on Body Language and Effective Communication): £27,000 - £39,000 Per Annum Meeting & Events Planner: £22,000 - £35,000 Per Annum   Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Admin Support Assistant 00:20:00 Final Exam Final Exam - Admin Support Assistant 00:20:00