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Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Give a compliment to your career and take it to the next level. This Education and Pedagogy will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this coursewill help you keep ahead of the pack. The Education and Pedagogy incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and practical knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Education and Pedagogy, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Education and Pedagogy? Course 1: School Administrator Training Course 2: Leadership in Teaching Course 3: Lesson Planning for Teaching Course 4: Remote Teaching Online Course 5: Phonics Teaching Diploma Level 3 Course 6: Child Psychology Course 7: Home Education Course 8: Speech Therapy Level 3 Course 9: SENCO (Special Educational Needs Coordination) Training Online Course 10: Play Therapy So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Course Curriculum: Course 1: Education and Pedagogy Module 1: Introduction to Pedagogy Module 2: Pedagogy in Education Module 3: Pedagogy in Teaching the Teachers Module 4: Smart Pedagogy Module 5: Teaching Methods Module 6: Effective Teaching Strategies Module 7: Assessment and Teaching Module 8: Educational Technology and Blended Learning Course 2: School Administrator Training Module 01: Introduction to School Administration Module 02: Types of Schools In The UK Module 03: Workplace Development Module 04: Creating and Maintaining a School Culture Module 05: Educational Administration and Management Module 06: Safeguarding Students Module 07: Child Development Module 08: Serious Behavioural Issues and Problems of Students Module 09: Managing School Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress Course 3: Leadership in Teaching Module 01: An introduction to Leadership in Teaching Module 02: Teacher Leadership Module 03: The Skills of Teacher Leadership Module 04: What Teacher Leaders Need to Know Module 05: Stressors and Stress Management in Schools Module 06: Mentoring as part of effective leadership Module 07: Effects of Good Mentoring on Quality of Teaching Module 08: Main Areas of Activity in Teacher leadership Module 09: Mental Health in the Workplace Module 10: Understanding Mental Health in Children Module 11: Understanding SEN in children Module 12: Confidentiality and legislation Course 4: Lesson Planning for Teaching Module 01: An Introduction to Planning and Teaching Module 02: Planning and Preparation in Teaching Module 03: Curriculum Module 04: Structure and Format Module 05: Methodology Module 06: Objectives and Learning Aims Module 07: Assessment and Evaluation Course 5: Remote Teaching Online Module 1: Introduction to Remote Teaching Module 2: Remote Teaching Strategies Module 3: Remote Teaching Tools Module 4: Remote Teaching Methods Module 5: Instructional Strategies & Final Tips Course 6: Phonics Teaching Diploma Level 3 Module 01: Introduction Module 02: Role of Early Phonics Teaching Module 03: Career as Phonics Teacher Module 04: Teaching Phonics Module 05: Jolly Phonics Module 06: Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Course 7: Child Psychology Module 01: Introduction to Child Psychology Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors That Influence Development Module 05: Cognitive Development Module 06: Social and Emotional Development Module 07: Personality and Intellectual Development of Children Module 08: Stages of Language Development Module 09: Understanding Moral Development Module 10: Play, Imagination, and Creativity Module 11: Problems of Infancy Module 12: Problems of Childhood Module 13: Problems of Adolescence Course 8: Home Education Module 01: Introduction Module 02: Formal Requirements for Home-Schooling Module 03: Advantages and Disadvantages of Home Education Module 04: Methods of Homeschooling (Part -A) Module 05: Methods of Homeschooling (Part -B) Module 06: Methods of Homeschooling (Part -C) Module 07: Assessment Module 08: Challenges of Home Education Module 09: Advices for Prospective Homeschooler's Parents Course 9: Speech Therapy Level 3 Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Course 10: SENCO (Special Educational Needs Coordination) Training Online Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Recommended Readings Course 11: Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Beginner-to-advanced PowerPoint 2019 instruction including follow-along exercises.

Indian Head Massage Training Online Our Indian Head Massage +Hopi Ear Candling +Threading course is designed for those who are either new to the therapy world or who already have a therapy background and want to expand their skills by using Indian Head Massage as an additional tool. This Indian Head Massage Training course aims to provide you with all of the tools you need to provide amazing Indian Head Massages to friends, family, clients, and everyone else! Indian head massage is one of the most relaxing therapies for your client. Our Indian Head Massage +Hopi Ear Candling +Threading course will teach you everything you need to know to completely relax your client! Indian head massage: Indian head massage uses a combination of typical and traditional movements over the body's tissues, muscles, scalp, and hair, assisting in grounding the recipient and encouraging a sense of relaxation, peace, and well-being throughout the body. The course covers Indian head massage, relevant anatomy, client consultation, treatment preparation, provision, and aftercare, as well as health and safety information. Learning Outcomes After completing this Indian Head Massage +Hopi Ear Candling +Threading course, the learner will be able to: Gain a solid understanding of Indian Head Massage Understand Essential Anatomy and Physiology for Indian Head Massage Understand Conditions Affecting the Head, Neck and Shoulders Gain in-depth knowledge about consultation for Indian Head Massage Understand Indian Head Massage Case Studies Understand Indian Head Massage Techniques Understand Stress Management Understand Health, Safety, Security and Employment Standards << Course Included >> Course 01: Indian Head Massage Training course Course 02: Hopi Ear Candling Course 03: Level 2 Award in Provide Threading [ Note: Free PDF certificate as soon as completing the Indian Head Massage: Indian Head Massage course] Indian Head Massage: Indian Head Massage Training Course Curriculum *** Indian Head Massage +Hopi Ear Candling +Threading *** << Course Curriculum >> << Indian Head Massage Training course >> Module 1: Introduction to Indian Head Massage Module 2:Essential Anatomy and Physiology for Indian Head Massage Module 3: Conditions Affecting the Head, Neck and Shoulders Module 4: Consultation for Indian Head Massage Module 5: Case Studies Module 6: Techniques Module 7: Stress Management Module 8: Health, Safety, Security and Employment Standards Module 9: Promotion and Marketing Assessment Method of Indian Head Massage After completing each module of the Indian Head Massage: Indian Head Massage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Indian Head Massage After completing the MCQ/Assignment assessment for this Indian Head Massage: Indian Head Massage course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Indian Head Massage: Indian Head Massage Training This Indian Head Massage: Indian Head Massage course is ideal for: Those who wish to do Indian head massage professionally or for friends, family and themselves. Those who have an existing therapy background and want to expand their skills by using Indian head massage as an additional tool. Hopi Ear Candling is ideal for both practising holistic therapists and practitioners. The threading course is ideal for anyone interested in providing threading or working in the beauty industry. Requirements Indian Head Massage: Indian Head Massage Training Students who intend to enrol in this Indian Head Massage: Indian Head Massage course must meet the following requirements: Good Command of the English language is mandatory to enroll in our Indian Head Massage Course. Be energetic and self-motivated to complete our Indian Head Massage Course. Basic computer Skill is required to complete our Indian Head Massage Course. If you want to enroll in our Indian Head Massage Course you must be at least 15 years old. Career path Indian Head Massage: Indian Head Massage Training After completing this Indian Head Massage: Indian Head Massage course, you may be able to pursue a career in: Hair salons Beauty parlours Barbershops Spas Hotels Perform threading services Offer client's a wider range of treatments

If you do not have time to attend a class or work full-time but want to advance your education, this introduction to psychology course is ideal. This course can be completed at any time, from anywhere! This Psychology course provides up-to-date information about the world of psychology in an easy-to-follow format. This Psychology course will highlight interesting experiments in psychology and discuss the implications of those studies for our understanding of the human mind and behaviour. First, you will learn about the brain and some of the cognitive abilities it supports, such as memory, learning, attention, perception, and consciousness. Following that, we will take a look at human development in terms of growing up and growing old, as well as how the behaviour of others affects our thoughts and behaviour. Finally, we will discuss various types of mental illnesses and the available treatments to help those who are affected by them. This Psychology course is designed to boost your employability and provide you with the necessary skills to succeed. So, enrol in this Psychology course now and start learning! Learning Outcomes By the end of this Psychology course, the learner will be able to: Describe the fundamentals of psychology. Understand the evolution of psychology. Explain sensation and perception. Understand the states of consciousness. Gain in-depth knowledge about learning. Describe memories and forgetting. Explain thinking and intelligence. Understand emotion and motivation. Understand human development. Understand personality. Describe social psychology. Explain psychological disorders. Treat psychological disorders. Explain health stress and coping. Why Choose This Psychology Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses Included Of This Psychology bundle Course Course 01: Introduction to Psychology Course 02: Autism Diploma Course 03: ADHD Awareness Course Course 04: Diploma in Mastering Psychology >> Other Benefits of this Psychology Course Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Psychology course ] Course Curriculum Of Introduction to Psychology Module 01: Introducing Module 02: Central Questions, History, and Contemporary Perspectives Module 03: Sensation and Perception Module 04: States of Consciousness Module 05: Learning Module 06: Memories And Forgetting Module 07: Thinking and Intelligence Module 08: Emotion and Motivation Module 09: Human Development Module 10: Personality Module 11: Social Psychology Module 12: Psychological Disorders Module 13: Treating Psychological Disorders Module 14: Health Stress and Coping >>-------------<< Assessment Method After completing each module of the Psychology Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Psychology course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Psychology course is ideal for anyone interested in pursuing a career in psychology. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain accredited certification to prove your newly acquired knowledge. Requirements There are no specific requirements for this Psychology course because it does not require any advanced knowledge or skills. Career path This Psychology course will present you with the skills and certificates you need to demonstrate your new talents and increase the value of your CV. You will get a solid understanding of the basic abilities required to propel a successful career in your chosen industry. Certificates Certificate of completion Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Office Management, Administration & Facilities Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Take charge of your career with our comprehensive course bundle, the 'Office Management, Administration & Facilities Management - 2 QLS Certificate'. This package incorporates two Quality Licence Scheme (QLS) endorsed courses: Facilities Management and Office Management and Administration Diploma. Each course immerses you in theoretical frameworks of Office Management, Facilities Management & also Administration, leading to a prestigious hardcopy certificate on completion. Harness your potential and accelerate your career growth with the Office Management, Administration & Facilities Management - 2 QLS Certificate bundle. This Office Management, Administration & Facilities Management bundle comprises the following courses: QLS Endorsed Facilities Management & Office Management Courses : Course 01: Advanced Certificate in Office Management at QLS Level 3 Course 02: Diploma in Facilities Management at QLS Level 5 CPD QS Accredited Administration Courses: Course 03: Quality Management and Strategic Training - ISO 9001 Course 04: Supervisor Training Course 05: Leadership Skills Course 06: Lean Six Sigma: Toolkit Course 07: Decision-Making in High-Stress Situations Learning Outcomes of this Bundle: Grasp fundamentals of Office Management and Facilities Administration. Apply Office Administration theories in practice. Implement Quality Office Management principles - ISO 9001. Supervise teams effectively using learnt Administration theories. Demonstrate leadership in diverse contexts of Administration and Office Management. Utilise the Lean Six Sigma toolkit for continuous Office Management improvement. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Advanced Certificate in Office Management and Administration at QLS Level 3 Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Diploma in Facilities Management at QLS Level 5 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning =========>>>>> And 5 More Courses <<<<<========= After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: Free (For The First 2 Courses: Previously it was £60) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £228) CPD 320 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Facilities management staff Future team leaders Administrative professionals Quality control officers Process improvement analysts Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager: £25,000 - £40,000 Facilities Manager: £30,000 - £55,000 Quality Assurance Manager: £35,000 - £60,000 Operations Supervisor: £28,000 - £45,000 Lean Six Sigma Consultant: £40,000 - £70,000 Strategic Planner: £32,000 - £58,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Advanced Certificate in Office Management and Administration at QLS Level 3 Diploma in Facilities Management at QLS Level 5 Please note that International students have to pay an additional £10 as a shipment fee.

Save yourself and others from harmful diseases Prevention is better than cure. The more you know about diseases, the more you are prepared to deal with them. But just in case you or someone around you does get infected, it is important to know the correct procedure of treatment. So if you are interested then this is the course for you. Throughout life, every person will have at least one infection and more than likely, dozens of them. Fortunately, in many cases these infections will be relatively minor and will not require special treatment. However, some infections will need treatment to prevent them from spreading further and causing complications. Learn in details about different types of diseases that you may face and how to combat them. This course is designed for people to gain knowledge on the many kinds of infections that are spreading in the world and how to prevent them. Learn how to treat yourself and others in this useful informative course. Course Highlights Human Diseases and Treatments is an award winning and the best selling course that has been given the CPD Certification & CiQ GOLD accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Human Diseases and Treatments into [unit_count] modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just [course_duration] hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Human Diseases and Treatments Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Human Diseases and Treatments is CPD certified and CiQ Gold accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Human Diseases and Treatments is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Human Body and Diseases The Nature and Cause of Disease 01:30:00 Fasting 01:30:00 Colon Cleansing 01:00:00 Diet and Nutrition 01:00:00 Vitamins and Other Food Supplements 01:00:00 Reducing Blood Pressure Introduction 00:15:00 What is blood pressure? 01:00:00 What are the symptoms? 01:00:00 What damage can high blood pressure cause? 01:00:00 The Reasons of high blood pressure? 01:00:00 Medical treatments for hypertension 01:00:00 Resistant hypertension 01:00:00 Change Your Lifestyle and diet 01:00:00 Avoid Stress in your Life 01:00:00 Controlling blood pressure with nutrients, herbs and supplements 01:00:00 Conclusion 00:15:00 Bowel Syndrome and Healing Introduction 00:15:00 What is Irritable Bowel Syndrome? 01:00:00 What are the most common symptoms? 01:00:00 How does Western medicine treat irritable bowel syndrome? 00:30:00 Approaching irritable bowel syndrome a bit more than holistically 00:30:00 Controlling irritable bowel syndrome through diet 01:00:00 Stress management is critical 01:00:00 What does traditional Chinese medicine tell us about IBS? 01:00:00 Supplements and herbs for IBS 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn all the essential skills to become an expert in Office Administrator. From this comprehensive Office Administration course, you will be able to understand the principles of Office Administrator. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Office Administration is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the office administration Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Office Administration course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Office Administration course, learn the vital abilities and knowledge you require to succeed in your life. Office Administration Introduction to Office Administration 00:14:00 Skills of an Effective Administrator 00:15:00 Business Writing Skills 00:40:00 Communication Skills 00:25:00 Managing Meetings and Giving Feedback 01:24:00 Organisational Skills 01:16:00 Telephone Etiquette 01:07:00 Negotiation Techniques 00:16:00 Conflict Management 00:14:00 Stress Management 00:16:00 Time Management 00:37:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Edit Text 00:13:00 Build a Presentation 00:27:00 Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Insert Images 00:10:00 Insert Shapes 00:15:00 Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Assignment Assignment - Office Administration 00:00:00 Recommended Materials Workbook - Office Administration 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Lifeguard course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Lifeguard bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Lifeguard course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Lifeguard and help you along your learning journey. Advanced audio-visual learning modules of these Lifeguard courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Lifeguard, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Lifeguard Bundle Consists of the following Premium courses: Course 01: Lifeguard Training Course 02: Close Protection Course 03: Emotional Intelligence and Human Behaviour Course 04: Interrogations And Confessions Psychology Course 05: Witness Investigation Course 06: Human Rights Course 07: Criminal Law Course 08: Functional Skills - Fitness Course 09: HIIT: High Intensity Interval Training Course 10: Pain Management Course 11: Stress Management Training Course 12: Decision Making and Critical Thinking Course 13: Online Workplace First Aid Level 3 Course Course 14: Oxygen First Aid Training Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Lifeguard The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Lifeguard expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Lifeguard Training Module 01: Professional Lifeguard Module 02: Lifeguard Observation Module 03: Safety and Risk Management Module 04: Emergency Response Activity Module 05: Assists and Rescues Module 06: Injury Prevention Module 07: First Aid Module 08: Cardiac Emergencies CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Lifeguard bundle. Requirements Our Lifeguard course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Lifeguard expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.