2390 Courses

Through this course, we will equip you with the knowledge and skills to understand the role of group management, group structure and process, individual roles in groups, team building, and team dynamics. Discover the different types of group management and their unique characteristics, explore the intricacies of team building and its dynamics, and understand the various types and effectiveness of teams. After the successful completion of the course, you will be able to learn about the following, Understand the role of group management and its different types. Explain the group structure and process. Elaborate on the role of individuals in groups. Explore team building and its dynamics. Understand the types and effectiveness of teams. Through this course, we will equip you with the knowledge and skills to understand the role of group management, group structure and process, individual roles in groups, team building, and team dynamics. Discover the different types of group management and their unique characteristics, explore the intricacies of team building and its dynamics, and understand the various types and effectiveness of teams. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Dynamics of Teams and Groups in an Organisation Self-paced pre-recorded learning content on this topic. Dynamics of Teams and Groups in an Organisation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Managers and Supervisors Human Resources Professionals Project Managers Team Leaders Small Business Owners Consultants Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Sushi Masterclass taught by London Cookery School. Cover all the fundamentals to become a Sushi Pro. Make a full tray of beautiful Sushi and eat like royalty.

Unlocking the full potential of international tourism through sustainable practices and digital innovation is poised to revolutionize the global economy in the coming years. After the successful completion of the course, you will be able to learn about the following, Learn how to create Demand for Tourism. Acknowledge the factors affecting tourism demand. Travel & Tourism Employment. Tourism and American Economy. Understand International Tourism's contribution to the GDP of Africa. Know about Asia Pacific and International Tourism. Explore the role of Tourism in the European Economy. Understand the role of the International Tourism Business and the Middle East Economy. "International Tourism Business and its Contribution to the Global Economy" is designed to provide students with a comprehensive understanding of the tourism industry and its impact on the global economy. Through a series of modules, students will explore the factors that influence tourism demand, the various employment opportunities available in the travel and tourism industry, and the significant contribution of international tourism to the GDP of different regions across the globe. In addition, students will gain an understanding of the role of tourism in the economic growth of countries, including its impact on employment, cultural heritage, and local communities. The course will also cover the latest trends and developments in the tourism industry, including digital innovation and sustainable practices, and their potential to revolutionize the industry in the coming years. By the end of the course, students will have a deep understanding of the global tourism industry and its impact on the economy and will be equipped with the skills and knowledge necessary to succeed in this exciting and dynamic field. "International Tourism Business and its Contribution to the Global Economy" is designed to provide students with a comprehensive understanding of the tourism industry and its impact on the global economy. Through a series of modules, students will explore the factors that influence tourism demand, the various employment opportunities available in the travel and tourism industry, and the significant contribution of international tourism to the GDP of different regions across the globe. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Future Trends in International Tourism Business and its Contribution to the Global Economy Self-paced pre-recorded learning content on this topic. Future Trends in International Tourism Business and its Contribution to the Global Economy Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Tourism Marketing Manager Travel Agency Owner Tour Operator Hospitality Manager Destination Manager Sales and Marketing Coordinator Travel Consultant Hotel Manager Event Planner Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

We write HACCP Plans and HACCP Documents

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

the stained glass summer class at rainbow glass studios August 7th - 11th 2023 is designed to teach all the traditional techniques needed to make a large stained glass panel. This class is for all abilities and is carried out in a well equipt studio in London.

RSPH level 2 Identifying and Controlling Food Allergy Risks Training Course Do you need an allergy trainer to come to your food business and teach your staff face to face about food and drink allergens, their dangers and how to control them? Our allergy trainer can come to your business and deliver this course at your business premises. Although we are based in London, we are happy to travel and deliver this course at your business location. (Trainer travel fees may be applicable depending on your location). Staff will receive interactive training and coaching on allergens and intolerances with an experienced trainer. We can also tweak the training to include issues you would like to cover. See our website for more details. Special offer for on-site allergy training. £250 plus £20pp includes RSPH exam fees (usually £350 plus £30pp) This course is suitable for any catering business such as restaurants, pubs, hotels, cafes, catering companies, cooks, self employed, artisans, event caterers and more. This course is also important for staff who are Front of House, who take customer orders and relay the orders to cooks and chefs and other people who are preparing food for customers who have allergies and or intolerances. This is a short one day training course, typically 9am-3pm. Topics covered include- Allergens, Allergen Identification, Cross contact, Cross Contamination, Allergic Reactions, Food Intolerances, Coeliac, Anaphylaxis, Natasha's Law, UK Food Safety Regulations, Allergy Controls, Substituting ingredients, Customer Communication and what to do in an Emergency. Contact us to book training.

Level 2 Food Safety and Hygiene in Catering Course

Are you looking for a sewing machine workshop nearby? Want to learn the fundamentals? Then visit the sewing machine workshop in London and enjoy the joy of stitching! This session will teach you everything from threading your machine and winding up the small bobbin to trying out different stitches and embroidering with your machine. This course is ideal for beginners who want to learn in an enjoyable and casual setting. Sign up today and let's start stitching!

Emergency learn to swim, private 1-1 lessons are for those who need to learn to swim quickly. These are offered as single 2 hour sessions, ideal for swimmers or 5 x 2hr packages, ideal for non-swimmers. A swimming crash course can help you learn the skills and build the confidence in water in a very short period of time. Cruise ships, off-shore workers, oil workers - water safety. Flight attendants & Pilots swim proficiency test training. Holiday, vacation or honeymoon with water activities