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30791 Courses

Investment Manager Course

By Compliance Central

Are you looking to enhance your Investment Manager skills? If yes, then you have come to the right place. Our comprehensive course on Investment Manager will assist you in producing the best possible outcome by mastering the Investment Manager skills. The Investment Manager course is for those who want to be successful. In the Investment Manager course, you will learn the essential knowledge needed to become well versed in Investment Manager. Our Investment Manager course starts with the basics of Investment Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Investment Manager course is intuitive and easy to understand. Why would you choose the Investment Manager course from Compliance Central: Lifetime access to Investment Manager course materials Full tutor support is available from Monday to Friday with the Investment Manager course Learn Investment Manager skills at your own pace from the comfort of your home Gain a complete understanding of Investment Manager course Accessible, informative Investment Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Investment Manager Study Investment Manager in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Investment Manager Course Investment Manager Curriculum Breakdown of the Investment Manager Course Course Outline: Module 01: Introduction to Investment Module 02: Types and Techniques of Investment Module 03: Key Concepts in Investment Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Investment Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Investment Manager. It is also great for professionals who are already working in Investment Manager and want to get promoted at work. Requirements To enrol in this Investment Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Investment Analyst: £30,000 to £60,000 per year Portfolio Manager: £50,000 to £100,000 per year Financial Advisor: £40,000 to £80,000 per year Risk Manager: £45,000 to £90,000 per year Wealth Manager: £50,000 to £100,000 per year Fund Manager: £60,000 to £150,000 per year Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get a CPD accredited digital PDF certificate for FREE. Certificate of completion Hard copy certificate - £10.79 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge for the hardcopy certificate inside the UK is Free, and international students need to pay £9.99 to get their hardcopy certificate.

Investment Manager Course
Delivered Online On Demand2 hours
£12

Diploma Legal Advisor Training - Level 4 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma Legal Advisor Training - Level 4 (QLS Endorsed)
Delivered Online On Demand4 hours
£15

SharePoint 2016 Site Owner

By iStudy UK

This SharePoint 2016 Site Owner course is intended to introduce you to the SharePoint 2016 and provide a comprehensive overview of SharePoint Site Owner roles and responsibilities in an accessible and extensive guide to the mind. Throughout the course, you'll learn how to add and configure sites, create libraries and lists, create and modify views. Discover how to implement SharePoint sites, features, and content structures suitably and securely share files, collaborate on documents, and access information and work with colleagues more productively. In addition to that, learn how to create and customize columns, manage content types and create a document set. This course also includes how to enhance the site using web parts and working with pages, navigate within SharePoint and how to change regional settings. This course will be ideal for you for sharing information and collaborating efficiently with your team or organisation. What Will I Learn? Understand the Role of the Site Owner Add and Configuring Sites Create Libraries Create Lists Create and Modify Views Create and Customize Columns Create and Manage Content Types Manage Permissions Enhance the Site Work with navigation and regional settings Requirements Pre-requisites: SharePoint 2016 Site User or similar experience Who is the target audience? Any student wishing to learn more about the SharePoint Site Owner roles and responsibilities Introduction Introduction FREE 00:02:00 Role of the Site Owner 012-16-Site Owner-C1L1-Understanding the Role of the Site Owner 00:04:00 012-16-Site Owner-C1L2-The Limitations of Folders 00:05:00 Adding and Configuring Sites 012-16-Site Owner-C2L1-Working with Collaboration Site Templates 00:02:00 Creating a Subsite with the Team Site Template 00:05:00 Creating a Subsite with the Project Site Template 00:04:00 012-16-Site Owner-C2L4-Creating a Subsite with a Blog Site Template 00:05:00 012-16-Site Owner-C2L5-Creating a Subsite with a Community Site Template 00:05:00 012-16-Site Owner-C2L6-Understanding Site Settings 00:05:00 012-16-Site Owner-C2L7-Customizing the Look of a Site 00:06:00 012-16-Site Owner-C2L8-Changing a Site's Title, Description, Logo, or URL 00:04:00 Creating Libraries 012-16-Site Owner-C3L1-Adding Apps 00:04:00 012-16-Site Owner-C3L2-Creating a Document Library 00:04:00 012-16-Site Owner-C3L3-Reviewing Library Settings 00:04:00 Switching Between the New and Classic Views 00:04:00 012-16-Site Owner-C3L5-Creating a Picture Library 00:03:00 012-16-Site Owner-C3L6-Deleting and Restoring a Library 00:03:00 012-16-Site Owner-C3L7-Changing the Name of a Library or List 00:02:00 012-16-Site Owner-C3L8-Modifying Library Versioning Options 00:04:00 012-16-Site Owner-C3L9-Restoring a Previous Version 00:03:00 012-16-Site Owner-C3L10-Overriding a Checked Out Document 00:03:00 012-16-Site Owner-C3L11-Saving a Library as a Template 00:03:00 012-16-Site Owner-C3L12-Adding Enterprise Key Words to a Library or List 00:03:00 012-16-Site Owner-C3L13-Allowing Folder Creation in Libraries and Lists 00:02:00 012-16-Site Owner-C3L14-Adding or Removing the Sync Library Feature 00:03:00 012-16-Site Owner-C3L15-Using Content Approval for a Library 00:04:00 012-16-Site Owner-C3L16-Using Content Approval with Alerts for Simple Workflows 00:06:00 Creating Lists 012-16-Site Owner-C4L1-Creating Lists 00:04:00 012-16-Site Owner-C4L2-Reviewing List Settings 00:02:00 012-16-Site Owner-C4L3-Deleting and Restoring a List 00:02:00 012-16-Site Owner-C4L4-Creating a Calendar List 00:02:00 012-16-Site Owner-C4L5-Adding or Removing the Group Calendar Option 00:02:00 012-16-Site Owner-C4L6-Creating a Task List. 00:03:00 012-16-Site Owner-C4L7-Creating an Announcement List 00:02:00 012-16-Site Owner-C4L8-Creating a Links List or Promoted Links List 00:04:00 012-16-Site Owner-C4L9-Creating a Contact List 00:02:00 012-16-Site Owner-C4L10-Creating a Survey 00:05:00 012-16-Site Owner-C4L11-Creating an Issue Tracking List 00:03:00 012-16-Site Owner-C4L12-Creating a List From an Excel Worksheet 00:04:00 012-16-Site Owner-C4L13-Creating a Custom List 00:02:00 012-16-Site Owner-C4L14-Changing a List Name or Description 00:02:00 012-16-Site Owner-C4L15-Adding or Removing Versioning from a List 00:03:00 012-16-Site Owner-C4L16-Adding or Disabling the Add Attachments Feature for a List 00:02:00 012-16-Site Owner-C4L17-Adding or Removing the Quick Edit Feature for a Library or List 00:02:00 Creating and Modifying Views 012-16-Site Owner-C5L1-Changing or Modifying the List or Library Default View 00:04:00 012-16-Site Owner-C5L2-Creating Public Views 00:06:00 012-16-Site Owner-C5L3-Creating a Grouped Library or List View 00:05:00 012-16-Site Owner-C5L4-Creating a Flat Library View 00:03:00 Creating and Customizing Columns 012-16-Site Owner-C6L1-Understanding SharePoint Columns 00:04:00 012-16-Site Owner-C6L2-Adding an Existing Site Column to a Library or List 00:03:00 Creating a Site Column 00:05:00 012-16-Site Owner-C6L4-Modifying, Renaming, or Deleting a Site Column 00:03:00 012-16-Site Owner-C6L5-Creating a Library or List Column 00:04:00 Modifying or Renaming a List or Library Column 00:03:00 012-16-Site Owner-C6L7-Removing a Column from a List or Library 00:03:00 012-16-Site Owner-C6L8-Creating a Text Column 00:03:00 012-16-Site Owner-C6L9-Creating a Choice Column 00:05:00 012-16-Site Owner-C6L10-Creating a Number Column 00:03:00 012-16-Site Owner-C6L11-Creating a Currency Column 00:02:00 012-16-Site Owner-C6L12-Creating a Date and Time Column 00:03:00 012-16-Site Owner-C6L13-Creating a Look Up Column 00:05:00 012-16-Site Owner-C6L14-Creating a Calculated Column 00:04:00 Creating and Managing Content Types 012-16-Site Owner-C7L1-Exploring Content Types 00:03:00 012-16-Site Owner-C7L2-Creating a Custom Content Type 00:08:00 012-16-Site Owner-C7L3-Adding a Custom Content Type into a List or Library 00:03:00 012-16-Site Owner-C7L4-Removing a Content Type from a Library or List 00:03:00 012-16-Site Owner-C7L5-Creating a Document Set 00:08:00 012-16-Site Owner-C7L6-Modifying a Content Type 00:03:00 Managing Permissions 012-16-Site Owner-C8L1-Understanding Permissions 00:05:00 012-16-Site Owner-C8L2-Editing Permission Level Priveleges 00:04:00 012-16-Site Owner-C8L3-Understanding Default Permission Groups 00:04:00 012-16-Site Owner-C8L4-Viewing and Editing Group Permissions 00:04:00 012-16-Site Owner-C8L5-Changing Permission Levels for a Group 00:02:00 012-16-Site Owner-C8L6-Viewing,Adding, or Removing Users from a Group 00:03:00 012-16-Site Owner-C8L7-Creating New SharePoint Groups 00:05:00 012-16-Site Owner-C8L8-Changing a Group Name or Group Owner 00:02:00 012-16-Site Owner-C8L9-Adding a SharePoint Group to a Site 00:03:00 012-16-Site Owner-C8L10-Adding, Removing, or Editing Permission Levels for an Individual 00:02:00 012-16-Site Owner-C8L11-Checking an Individuals Permission on a Site 00:02:00 012-16-Site Owner-C8L12-Granting Access to the Site Using the Share Option 00:03:00 012-16-Site Owner-C8L13-Changing the Default Share Group for the Site 00:02:00 012-16-Site Owner-C8L14-Creating and Removing Unique Permissions for a Site 00:05:00 012-16-Site Owner-C8L15-Creating and Removing Unique Permissions for a Library 00:06:00 012-16-Site Owner-C8L16-Creating and Removing Unique Permissions for a Document or Folder 00:06:00 Enhancing the Site 012-16-Site Owner-C9L1-Working with Pages in SharePoint 00:04:00 012-16-Site Owner-C9L2-Modifying or Adding Text to a Page 00:06:00 012-16-Site Owner-C9L3-Understanding Web Parts or App Parts 00:09:00 012-16-Site Owner-C9L4-Creating a Page in SharePoint 00:06:00 012-16-Site Owner-C9L5-Adding a Page to the Quick Launch 00:03:00 012-16-Site Owner-C9L6-Adding the Excel Web Access Web Part 00:07:00 012-16-Site Owner-C9L7-Adding the Relevant Documents Web Part 00:04:00 Navigation and Regional Settings 012-16-Site Owner-C10L1-Changing Regional Time and Work Week Settings 00:05:00 012-16-Site Owner-C10L2-Inheriting Top Links Navigation 00:02:00 012-16-Site Owner-C10L3-Working with Top Links Bar 00:05:00 012-16-Site Owner-C10L4-Working with the Quick Launch Area 00:06:00 012-16-Site Owner-C10L5-Enabling Tree View 00:03:00 Conclusion Course Recap 00:01:00 Course Certification

SharePoint 2016 Site Owner
Delivered Online On Demand6 hours 3 minutes
£25

Access 2016 Introduction

By iStudy UK

Microsoft Access 2016 is an information management tool that allows you to store, report, and analyze information within a relational database. This Access 2016 Introduction is designed for beginners so that even if you've never so much as opened the program before, you can learn how to use it like a pro. This course covers all the important features of Access 2016 and demonstrates how to use them. Here you'll learn how to harness the power of Microsoft Access 2016 to organize, store, edit, manage, and report on hundreds of thousands of records. This course will help you master Access and put it to creative, confident use. You'll develop not only strong Access skills, but a solid understanding of good database design concepts. By the time you've finished the course, you'll know how to organize and assemble an effective database for any kind of information you need to store, document, and manage. What Will I Learn? Understand Databases and Database Terminology Work with Data Create Databases and Objects Work with Queries Work with Reports Work with Forms Requirements Basic computer skills. Knowledge of basic database concepts is helpful but not required. Who is the target audience? Students who want to learn database concepts and build basic databases. Introduction Intro FREE 00:01:00 Getting Started What is a database 00:02:00 Understanding Database terminology 00:05:00 Navigating the Access Interface 00:06:00 What is a flat file database 00:04:00 What is a relational database 00:09:00 Relating Tables 00:06:00 Reviewing the Access Ribbon 00:04:00 Working with Data Working with Tables 00:04:00 Navigating Tables 00:02:00 Editing Data 00:03:00 Adding New Records 00:02:00 Using Subdata Sheets 00:03:00 Creating Databases and Objects Understanding Database and Table Design Principles 00:10:00 Using Table Data Sheet View 00:04:00 Working with Field Data Types 00:04:00 Using Table Design View 00:03:00 Using Calculated Fields 00:04:00 Calculating Numbers 00:03:00 Calculating Dates 00:01:00 Calculating Strings 00:02:00 Using the Lookup Wizard 00:05:00 Editing Lookups 00:04:00 Using Indexes 00:02:00 Working with Queries What are Queries 00:03:00 Creating Simple Queries 00:04:00 Understanding the Dynaset 00:02:00 Entering Criteria- Exact Match and Range Operators 00:04:00 Understanding AND v. OR 00:03:00 Using Wild Cards 00:02:00 Using Key Words 00:03:00 Sorting and Hiding Fields 00:02:00 Creating Multi-Table Queries 00:03:00 Additional Tips 00:03:00 Working with Reports What are Reports 00:03:00 Understanding Report Types 00:03:00 Building Effective Reports 00:02:00 Using AutoReport 00:04:00 Understanding the Report Wizard 00:04:00 Using the Report Design View 00:08:00 Creating Labels 00:02:00 Working with Forms What are Forms 00:04:00 Understanding Form Types 00:02:00 Creating Forms 00:02:00 Navigating Forms 00:02:00 Editing Data in Forms 00:03:00 Understanding the Form Wizard 00:03:00 Using the Form Design View 00:04:00 Working with Controls 00:03:00 Using Form Layout View 00:02:00 Additional Tips (2) 00:02:00 Conclusion Course Recap 00:01:00 Resources Resources - Access 2016 Introduction 00:00:00 Course Certification

Access 2016 Introduction
Delivered Online On Demand2 hours 56 minutes
£25

Outsourcing Training Course

4.7(160)

By Janets

Register on the Outsourcing Training Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Outsourcing Training Course course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Outsourcing Training Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Outsourcing Training Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introduction 00:01:00 The Outsourcing Platforms 00:07:00 What to Outsource 00:01:00 Outsourcing on Fiverr 00:13:00 Outsourcing on UpWork 00:31:00 Outsourcing with Management + Questions 00:08:00 Outsourcing with Freelancer 00:09:00 Outsourcing with Craigslist 00:03:00 Common Pay Rates 00:03:00 Hourly vs Flat Rate 00:07:00 Hiring Approach 00:07:00 Hiring Schedule 00:06:00 Efficient Interviews 00:02:00 Pro Hire 00:06:00 How to Collaborate 00:04:00 Changing Scope & Handling Difficulties 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Outsourcing Training Course
Delivered Online On Demand1 hour 58 minutes
£25

Primary Teacher

4.7(160)

By Janets

Register on the Primary Teacher today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Primary Teacher is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Primary Teacher Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Primary Teacher, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Primary Teacher Primary Education in the UK 00:17:00 Responsibilities, Qualifications and Skills 00:16:00 Initial Teacher Training 00:23:00 Types of Schools in the UK 00:15:00 Importance of Early Years in Development 00:19:00 EYFS Teaching Techniques 00:14:00 Child Development 00:13:00 Teaching Primary English 00:29:00 Teaching Primary Mathematics 00:37:00 Teaching Primary Science, Design and Technology 00:30:00 Teaching Other Primary Subjects 00:28:00 Children Having Special Education Needs or Disabilities 00:16:00 EYFS Framework in 2021 00:12:00 Self-Management and Dealing with Stress 00:15:00 Assignment Assignment - Primary Teacher updated modules 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Primary Teacher
Delivered Online On Demand4 hours 44 minutes
£25

Call Centre & Customer Service Training Course

4.7(160)

By Janets

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Call Centre & Customer Service Training Course
Delivered Online On Demand12 hours 35 minutes
£25

Childminding Course

4.7(160)

By Janets

Overview The Level 3 Childminding Online Course will give you certifiable proof that you are skilled in child care and can be employed in childminding activities. This will open pathways to highly-regarded positions as nannies, professional babysitters, or similar occupations  This training program will explain how to establish a trusted child care business, complete with a safe and fun environment for the young. You'll also be taught in the skill of providing exciting activities for children, and the importance of keeping to routines. This is complemented by the concept of ethics and supporting positive behaviour in children, whilst also safeguarding them.  By completing this course, you will be qualified to seek ongoing work as a trusted childminder and have parents feel safe in the knowledge that their family is being protected and cared for.  Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you can instantly download your e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Requirements There is no specific requirements for our Childminding Course course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations.  Course Content Nannying What is a Nanny? 00:30:00 Time Management for Nannies 00:15:00 A Day in the Life of Martha, the Nanny 00:30:00 Caregiver and Team Player 00:15:00 It Takes a Village to Raise a Child 00:15:00 The Nanny's Job Profile 00:15:00 Meet the Needs of the Child 01:00:00 Childcare Basics Childcare Basics 00:30:00 Available Centers 00:30:00 Training And Certification 00:30:00 Legal Requirements 01:00:00 Health And Safety Issues 00:30:00 Child Care Equipments 00:30:00 Insurance and Staffing 00:30:00 Marketing & Managemental Aspects 00:30:00 Childcare Child Care Guidelines 00:30:00 Outdoor Safety 00:15:00 Plants That Poison 00:15:00 Guidelines for Food Preparation and Handling 00:30:00 Changing Diapers 00:30:00 Symptoms of Illness 00:30:00 Wrapping Up 00:15:00 Recommended Reading Recommended Reading: Childminding Course 00:00:00 Mock Exam Mock Exam- Childminding Course 00:20:00 Final Exam Final Exam- Childminding Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Childminding Course
Delivered Online On Demand10 hours 55 minutes
£25

Managing Benefits in Your Projects: Powerful Principles to Bolster Project Success

By IIL Europe Ltd

Managing Benefits in Your Projects: Powerful Principles to Bolster Project Success Projects are approved based on the benefits project completion promises. Once authorized, most attention shifts to project delivery being on time and on budget, with little attention paid to benefit appraisal, tracking, or review. APMG's Managing Benefits guide introduces tools that can be used to effectively monitor benefits realization and optimize the return from project investment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Managing Benefits in Your Projects: Powerful Principles to Bolster Project Success
Delivered Online On Demand1 hour
£10

Politics

4.9(27)

By Apex Learning

Overview This comprehensive course on Politics will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Politics comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Politics. It is available to all students, of all academic backgrounds. Requirements Our Politics is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 25 sections • 25 lectures • 10:31:00 total length •Introduction to Politics: 00:28:00 •Democracy and Participation: 00:20:00 •Elections and Referendums: 00:32:00 •Political Parties: 00:27:00 •Pressure Groups: 00:22:00 •The European Union (EU): 00:26:00 •The Nature and Sources of The British Constitution: 00:24:00 •Parliament: 00:24:00 •THE PRIME MINISTER AND CABINET: 00:30:00 •The Judiciary: 00:30:00 •Devolution: 00:20:00 •Liberalism: 00:23:00 •Conservatism: 00:23:00 •Socialism: 00:30:00 •Nationalism: 00:21:00 •Feminism: 00:23:00 •Multiculturalism: 00:25:00 •Anarchism: 00:19:00 •Ecologism: 00:22:00 •The Constitutional Framework of US Government: 00:26:00 •The Legislative Branch of Government Congress: 00:22:00 •The Executive Branch of Government President: 00:31:00 •The Judicial Branch of Government: 00:23:00 •The Electoral Process and Direct Democracy: 00:31:00 •Comparative Approaches: 00:29:00

Politics
Delivered Online On Demand10 hours 31 minutes
£12