26659 Courses

Are you ready to embark on an enlightening journey of wisdom with the CRM bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - CRM : Customer Relationship Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Customer Relationship Management Know Your Customer (KYC) Phone-Based Customer Service Customer Service Fraud Officer Win Customers Efficiently: Customer Service Diploma Know the Selling Strategies that Boost Customer Acquisition Sales: Psychology of Customers Effective Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the CRM : Customer Relationship Management bundle illuminate your path to wisdom. The CRM : Customer Relationship Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the CRM : Customer Relationship Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the CRM bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the CRM : Customer Relationship Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the CRM bundle. Establish robust bases across each course nestled within the CRM bundle. Decipher intricate concepts through the articulate content of the CRM bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the CRM bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The CRM bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the CRM bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The CRM bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the CRM bundle allows learners to make meaningful contributions to their chosen fields. Embark on the CRM journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the CRM bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the CRM bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Join this course for full access to our MLS® Therapeutic Laser for Wounds Webinar archive.  Speakers: Adam Smith, podiatrist and business owner Salvatore Germano, physiotherapist and ASA application specialist 

Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)

Duration 4.375 Days 26.25 CPD hours This course is intended for This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes Overview In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures. You will gain the skills to: · Identify risks within the defense supply chain and the established standards for managing them. · Describe how the CMMC model ensures compliance with federal acquisition regulations. · Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior. · Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information. · Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor. · Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices. · Implement and evaluate practices required to meet CMMC maturity level 1. · Implement and evaluate processes and practices required to meet CMMC maturity level 2. · Implement and evaluate processes and practices required to meet CMMC maturity level 3. · Identify processes and practices required to meet CMMC maturity levels 4 and 5. · Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication. The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program. Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses Against Threats Ensuring Compliance through CMMC Topic A: Identify Limitations of Self-Certification Topic B: Identify Benefits of CMMC Topic C: Describe the CMMC Model Architecture Performing the General Responsibilities of a CMMC CP Topic A: Identify Responsibilities of the CMMC CP Topic B: Demonstrate Appropriate Ethics and Behavior Identifying and Scoping Regulated Information Topic A: Identify Regulated Information Topic B: Establish the Certification and Assessment Scope Boundaries Initiating the Assessment Process Topic A: Evaluate Readiness Topic B: Determine Objective Evidence Assessing Objective Evidence Topic A: Assess the Practices Using the CMMC Assessment Guides Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3 Implementing and Evaluating CMMC Level 1 TTopic A: Maturity Level 1 Domains and Practices Topic B: Determine Scope Boundaries at Maturity Level 1 Topic C: Perform a Maturity Level 1 Gap Analysis Topic D: Perform a Maturity Level 1 Evidence Validation Implementing and Evaluating CMMC Levels 2 and 3 Topic A: Process Maturity Requirements for CMMC Levels 2 and 3 Topic B: Maturity Level 2 Practices Topic C: Maturity Level 3 Practices Identifying CMMC Levels 4 and 5 Topic A: Maturity Level 4 Processes and Practices Topic B: Maturity Level 5 Processes and Practices Working Through a CMMC Assessment Topic A: Define the Assessment Logistics Topic B: Resolve Assessment Related Issues Appendix A: Additional Documentation the CP Should Study

Dog Grooming: Complete Dog Grooming Course Are you excited to get experience from the most booming sector in the UK? As Dog Grooming is a demanding sector and also has job opportunities you should enrol on this Dog Grooming course as soon as possible. A dog's physical appearance and cleanliness are maintained and cared for throughout a dog grooming course. In addition to brushing and washing, this dog grooming training covers nail cutting, ear cleaning, and hair cutting. Dog grooming helps avoid health problems like matting and skin infections. In addition to improving a dog's general wellbeing is a part of this Dog Grooming course. These chores can be completed by certified Dog Grooming professionals or pet owners. So, without further delay join our Dog Grooming course to learn the basics of a dog's coat, nails, ears ideal shape and other information! Learning Outcome of Dog Grooming Course After the Dog Grooming Course completion, you will learn about: Introduction to dog grooming. As a Dog Grooming professional, you will know the dog breeds and coat types. Grooming tools and equipment are also given in this Dog Grooming Course. Basic dog handling and safety are explained in the Dog Grooming Course. The Dog Grooming Course teaches bathing, drying, brushing and de-matting techniques. Health and skin conditions are described in the Dog Grooming Course. The Dog Grooming Course is perfect for learning customer service and business basics. Special Offers of this Dog Grooming: Complete Dog Grooming Course This Dog Grooming: Complete Dog Grooming Course includes a FREE PDF Certificate. Lifetime access to this Dog Grooming: Complete Dog Grooming Course Instant access to this Dog Grooming: Complete Dog Grooming Course Get FREE Tutor Support to this Dog Grooming: Complete Dog Grooming Course Dog Grooming: Complete Dog Grooming Course Ready to break into one of the UK's most thriving industries? The demand in Dog Grooming: Dog Grooming is soaring, and our Dog Grooming: Dog Grooming course is your gateway to endless job opportunities. This course covers all aspects of Dog Grooming: Dog Grooming, including brushing, washing, nail cutting, ear cleaning, and hair trimming. By enrolling in this Dog Grooming: Dog Grooming course, you'll learn how to maintain a dog's physical appearance and prevent health issues like matting and skin infections. Elevate a dog's overall well-being while advancing your career in the booming field of Dog Grooming: Dog Grooming. Who is this course for? Dog Grooming: Complete Dog Grooming Course Anyone interested in starting their own Dog Grooming: Complete Dog Grooming company or who currently works with dogs, such as: Dog walker Pet sitter An employee of a kennel or hotel And others are welcome to enrol in this Dog Grooming: Complete Dog Grooming course. Requirements Dog Grooming: Complete Dog Grooming Course To enrol in this Dog Grooming: Complete Dog Grooming Course, students must fulfil the following requirements. To join in our Dog Grooming: Complete Dog Grooming Course, you must have a strong command of the English language. To successfully complete our Dog Grooming: Complete Dog Grooming Course, you must be vivacious and self driven. To complete our Dog Grooming: Complete Dog Grooming Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dog Grooming: Complete Dog Grooming Course. Career path Dog Grooming: Complete Dog Grooming Course After completing this Dog Grooming: Complete Dog Grooming course you may launch your own dog grooming business or begin your ideal career as a groomer.

Restaurant Management: Restaurant Management Increases your business using the right strategies - Introducing the Ultimate Restaurant Management Course! Do you intend to enter the restaurant management industry? Are you prepared to advance your passion for cuisine and hospitality? Look nowhere else! We're here to provide you with the knowledge and skills you need to succeed in the exciting field of restaurant management through our in-depth Restaurant Management Course. The purpose of the Restaurant Management course is to give participants a thorough understanding of Restaurant Management. This Restaurant Management Course explains everything with a focus on legal ideas. Throughout this Restaurant Management Course you can learn best restaurant practices used in the business, and underlying knowledge. Everyone who wants to acquire the knowledge and abilities necessary to land a career in the restaurant management industry must take the restaurant management course. Following your completion of our Restaurant Management Course training, you will be more effective at work. Our Restaurant Management: Restaurant Management Course will provide you the skills you need to work more effectively and efficiently. Join our Restaurant Management course if you wish to launch a lucrative career in the related field. Everything you require to advance your profession is included in this Restaurant Management: Restaurant Management course. So enrol in our Restaurant Management: Restaurant Management course today to take advantage of this chance! Main Course: Restaurant Management Free Courses are including with this Restaurant Management: Restaurant Management Course Along with The Restaurant Management Course, We Offer a free Level 5 Hotel Management Course Along with The Restaurant Management Course, We Offer a free Customer Service Level 2 Course Along with The Restaurant Management Course, We Offer a free Level 5 Hospitality Management Course Special Offers of this Restaurant Management: Restaurant Management Course This Restaurant Management: Restaurant Management Course includes a FREE PDF Certificate. Lifetime access to this Restaurant Management: Restaurant Management Course Instant access to this Restaurant Management: Restaurant Management Course Get FREE Tutor Support to this Restaurant Management: Restaurant Management Course Restaurant Management: Restaurant Management Are you ready to take your passion for cooking and serving others to the next level? The Restaurant Management: Restaurant Management Course is designed for those who aspire to run a successful restaurant of their own. In this Restaurant Management: Restaurant Management program, you’ll gain the essential knowledge and skills needed to thrive in the exciting world of hospitality. Whether you're new to the industry or looking to enhance your expertise, this Restaurant Management: Restaurant Management course will equip you with everything needed to excel. Take the first step toward your dream with our Restaurant Management: Restaurant Management course! Who is this course for? Restaurant Management: Restaurant Management Those who are interested in or already employed in this industry should take the Restaurant Management: Restaurant Management course. Requirements Restaurant Management: Restaurant Management To enrol in this Restaurant Management: Restaurant Management Course, students must fulfil the following requirements. To join in our Restaurant Management: Restaurant Management Course, you must have a strong command of the English language. To successfully complete our Restaurant Management: Restaurant Management Course, you must be vivacious and self driven. To complete our Restaurant Management: Restaurant Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Restaurant Management: Restaurant Management Course. Career path Restaurant Management: Restaurant Management If you have experience in Restaurant Management: Restaurant Management, your resume will become more valuable and you will be more qualified.

Pregnancy Massage : Pregnancy Massage Course Healing body, mind and spirit! Start the journey with a pregnancy massage course! Do you want to take on a profession in pregnancy massage or advance your knowledge in the pregnancy massage field? Consequently, this pregnancy massage course will give you a strong foundation to help you advance your understanding of pregnancy massage and help you become a self-assured expert. Our course on pregnancy massage is broken down into 11 modules. This pregnancy massage course is a quick introduction to the field of pregnancy massage as well as to its business and marketing. Our pregnancy massage course covers a variety of pregnancy massage techniques, such as oil massage, postnatal massage, and infant development method. By taking a pregnancy massage course, you can also learn about the anatomy and physiology of pregnancy, common pregnancy illnesses, safety, and recovery. After completing The Pregnancy Massage course you will gain foundational understanding of the Pregnancy Massage. Your knowledge of pregnancy massage will be enhanced by this pregnancy massage course, which covers crucial ideas, practical application techniques, and in-depth knowledge. You can complete the pregnancy massage course through online distance learning, which has been expertly tailored for you. By enrolling in this pregnancy massage course, you can achieve your objectives and get ready for your dream job. Your ambitions will come true by this pregnancy massage, which will also help you stand out as a candidate. Enrol this Pregnancy Massage right now to advance your profession in this relevant field. Special Offers of this Pregnancy Massage : Pregnancy Massage Course This Pregnancy Massage Course includes a FREE PDF Certificate. Lifetime access to this Pregnancy Massage Course Instant access to this Pregnancy Massage Course Get FREE Tutor Support to this Pregnancy Massage Course Pregnancy Massage : Pregnancy Massage Course You will have the opportunity to gain both practical skills and a deeper understanding of the fundamental concepts and theories supporting pregnancy massage throughout the pregnancy massage course. Modern developments and emerging patterns in the field of pregnancy massage will also be covered in the pregnancy massage course. Future preparation options in the field of pregnancy massage will also be presented to you, including further education, career advancement, and starting your own business. You will be able to evaluate your education, recognize your successes, and gain self-assurance in your capacity to succeed in pregnancy massage by taking a pregnancy massage course. Who is this course for? Pregnancy Massage : Pregnancy Massage Course Everyone is welcome to attend this pregnancy massage training. Requirements Pregnancy Massage : Pregnancy Massage Course To enrol in this Pregnancy Massage : Pregnancy Massage Course, students must fulfil the following requirements. To join in our Pregnancy Massage Course, you must have a strong command of the English language. To successfully complete our Pregnancy Massage Course, you must be vivacious and self driven. To complete our Pregnancy Massage Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Pregnancy Massage Course. Career path Pregnancy Massage : Pregnancy Massage Course You can find employment in this field with the help of this pregnancy massage training. areas that are relevant to pregnancy massage, like pregnancy massage specialists and pregnancy massage educators.

Master care planning, record-keeping, confidentiality, and safeguarding in healthcare with our online Care Planning and Record Keeping course. Perfect for person-centered care.

Creating the Most Value with Project Management Metrics This talk will provide guidance for participants who want to implement or improve the metrics they use for project management. The discussion will focus on important distinctions to keep in mind, including the key difference between a project which is tackling something brand new, vs. a project which is only execution oriented, as these will be best served by different types of metrics. It will also look at qualitative versus quantitative metrics and describe when to use which, present a formula for Project Management Effectiveness with the associated metrics, and explain the new ISO 56000 innovation management standard. Key Takeaways: A decision tree structure that shows how to think about project management metrics Project Leader Perspective vs. PMO Perspective Qualitative vs. Quantitative Metrics and the top ones to use The Project Management Effectiveness Formula Dashboards for the PMO The New ISO 56000 Innovation Management Standard

Reinventing Project Management Now! Projects are taking up a more and more prominent role within organizations and the economy as a whole. Simultaneously, the skill set demanded of project management professionals is changing, too. Recently, Gartner claimed that 80% of today's project management tasks will be eliminated by 2030 as Artificial Intelligence takes over. This statistic alone is an indicator that the project management profession will undergo profound changes in the next decade, if not earlier, and we should see this as a call for action to redefine the future of our profession. This session, founded upon some of the latest research conducted in collaboration with HBR, will explore the challenges that the project management profession is facing both from a methodological point of view, as well as the disruptions that are already impacting us, such as AI, robots, and blockchain. If we act now, project management will become one of the most sought-after competencies by organizations in the new world. Understand the disruption that the project management profession is about to face Learn new and simpler project management concepts that will help us become the profession of the future Understand the skills and competencies needed to be successful in the project economy This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.