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Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)

Join this course for full access to our MLS® Therapeutic Laser for Wounds Webinar archive.  Speakers: Adam Smith, podiatrist and business owner Salvatore Germano, physiotherapist and ASA application specialist 

Master care planning, record-keeping, confidentiality, and safeguarding in healthcare with our online Care Planning and Record Keeping course. Perfect for person-centered care.

Embark on a journey of creativity and sustainability with our Garden Design & Planning course. Learn the art of garden aesthetics, practical planting techniques, and maintenance strategies to transform any space into a thriving, beautiful garden. Ideal for aspiring garden designers and enthusiasts.

Swindlers, Con-artists and Project Managers: Understanding the Project as an Investment If securities dealers sold their investment securities the way project managers sell projects, they would be put in jail! This video explores the project as an investment and discusses how successful project portfolio management - optimizing risk versus return - requires the same rigor that any portfolio holder must exercise. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Reinventing Project Management Now! Projects are taking up a more and more prominent role within organizations and the economy as a whole. Simultaneously, the skill set demanded of project management professionals is changing, too. Recently, Gartner claimed that 80% of today's project management tasks will be eliminated by 2030 as Artificial Intelligence takes over. This statistic alone is an indicator that the project management profession will undergo profound changes in the next decade, if not earlier, and we should see this as a call for action to redefine the future of our profession. This session, founded upon some of the latest research conducted in collaboration with HBR, will explore the challenges that the project management profession is facing both from a methodological point of view, as well as the disruptions that are already impacting us, such as AI, robots, and blockchain. If we act now, project management will become one of the most sought-after competencies by organizations in the new world. Understand the disruption that the project management profession is about to face Learn new and simpler project management concepts that will help us become the profession of the future Understand the skills and competencies needed to be successful in the project economy This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.

Creating the Most Value with Project Management Metrics This talk will provide guidance for participants who want to implement or improve the metrics they use for project management. The discussion will focus on important distinctions to keep in mind, including the key difference between a project which is tackling something brand new, vs. a project which is only execution oriented, as these will be best served by different types of metrics. It will also look at qualitative versus quantitative metrics and describe when to use which, present a formula for Project Management Effectiveness with the associated metrics, and explain the new ISO 56000 innovation management standard. Key Takeaways: A decision tree structure that shows how to think about project management metrics Project Leader Perspective vs. PMO Perspective Qualitative vs. Quantitative Metrics and the top ones to use The Project Management Effectiveness Formula Dashboards for the PMO The New ISO 56000 Innovation Management Standard

The New PMP® Exam in 30 Minutes PMI® recently announced that the PMP® Exam would be updated in December 2019. Unlike year's past, this update is substantial and includes ~50% of the content on agile and hybrid methodology. In this session, Sierra Hampton-Simmons, Portfolio Leader/Head of Certification from PMI, will shed light on what candidates can expect when they take the new PMP. Additionally, she will share insights from market research that explain the rationale for this change. Attendees of this training will understand the key elements of this update and be better equipped to prepare themselves and others to successfully take this new version of the PMP. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Coaching and Mentoring course will help you to become an effective corporate coach. You will learn different coaching skills and models.

Learn how to navigate the political landscape of your workplace and become a more successful manager with this comprehensive course on dealing with workplace politics.