401 Courses

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Waiter Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Imagine a busy restaurant with customers waiting to be seated and served. The waiters are rushing around, taking orders, delivering food, and ensuring customer satisfaction. As a customer, you appreciate the efficient service and professionalism of the waiters. You wonder how they manage to handle everything so smoothly. The answer lies in proper training, which is precisely what our Waiter Training at QLS Level 4 offers. Our Waiter Training is designed to equip you with all the skills and knowledge necessary to excel in the food service business. In this comprehensive Waiter Training at QLS Level 4 course, you will learn about the essential elements of food service, such as personal hygiene, sanitary food handling, and product knowledge. You will also develop essential personal skills such as calmness, friendliness, and professionalism, which are crucial for providing exceptional customer service. This Waiter Training at QLS Level 4 course covers a range of topics, including service sequences, additional responsibilities apart from food serving, supervisory responsibilities, and safety considerations. With our waiter training, you will learn how to manage your time efficiently, handle customer complaints tactfully, and supervise a team of waiters. You will also understand the importance of safety in the food service industry and learn how to maintain a safe working environment for both employees and customers. Our Waiter Training at QLS Level 4 course is suitable for anyone looking to start a career in the food service industry or improve their existing skills. Whether you are a school leaver, a career changer, or an experienced waiter looking to upskill, our Waiter Training at QLS Level 4 course is perfect for you. Our waiter training is also ideal for employers who want to provide their staff with the necessary skills and knowledge to excel in their roles. After this waiter training course, you will be able to learn: Understand the essential elements of food service and the role of waiters Develop personal skills such as calmness, friendliness, and professionalism Learn about personal hygiene and sanitary food handling Gain product knowledge and understand service sequences Understand supervisory responsibilities and additional responsibilities apart from food serving Understand safety considerations in the food service industry Why Prefer This Waiter Training at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Waiter Training at QLS Level 4 course: Module 01: Facts about Food Service Business and Waiters Module 02: The First Impression You Make Module 03: Calmness & Friendliness Module 04: Personal Health and Hygiene Module 05: Sanitary Food Handling Module 06: Personal Skills Module 07: Product Knowledge and Service Module 08: Service Sequences Module 09: Additional Responsibilities Apart from Food Serving Module 10: Supervisory Responsibilities Module 11: Safety Considerations Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Waiter Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Waiter Training course is suitable for: School leavers interested in the food service industry Career changers looking to start a new career in the food service industry Experienced waiters looking to upskill Employers who want to train their staff in food service Requirements No prior background or expertise is required. Career path Waiter/Waitress: £17,000 to £20,000 per annum Assistant Restaurant Manager: £19,000 to £24,000 per annum Restaurant Manager: £25,000 to £30,000 per annum Food and Beverage Manager: £26,000 to £40,000 per annum Hotel Manager: £28,000 to £50,000 per annum Hospitality Operations Manager: £30,000 to £60,000 per annum Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Waiter Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Waiter Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Are you looking to enhance your employees' abilities and skills in Retail Management? If yes, then you have come to the right place. Our comprehensive Retail Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Retail Management skills. Whether your employees are new to Retail Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01:- Retail Management Diploma Course 02:- Visual Merchandiser Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Retail Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Retail Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Retail Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Retail Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01:- Retail Management Diploma Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 02:- Visual Merchandiser Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Our Retail Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Management course is ideal for new professionals looking to thrive in the Retail Management field. Requirements Enrolling in this Retail Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Retail Management course will enhance your employees' knowledge and confidence. Retail Store Manager: £25,000 to £40,000 per year Retail Operations Manager: £30,000 to £50,000 per year Merchandising Manager: £28,000 to £45,000 per year Retail Marketing Manager: £28,000 to £50,000 per year Supply Chain Manager (Retail): £35,000 to £60,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

Follow your dreams by enrolling on the Level 5 Cleaning Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Level 5 Cleaning Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Level 5 Cleaning Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Level 5 Cleaning Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Level 5 Cleaning Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Level 5 Cleaning Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Level 5 Cleaning Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Level 5 Cleaning Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Level 5 Cleaning Management course. The Level 5 Cleaning Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Level 5 Cleaning Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Level 5 Cleaning Management when it suits you. Access the Level 5 Cleaning Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Level 5 Cleaning Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Level 5 Cleaning Management now and start learning instantly! What You Get Out Of Studying Level 5 Cleaning Management With Janets: Receive a digital Certificate upon successful completion of the Level 5 Cleaning Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Level 5 Cleaning Management training course is delivered through Janets' online learning platform. Access the Level 5 Cleaning Management content from any internet-enabled device whenever or wherever you want to. The Level 5 Cleaning Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Level 5 Cleaning Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Level 5 Cleaning Management course. After successfully passing the Level 5 Cleaning Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Level 5 Cleaning Management qualification. Certification All students who successfully complete the Level 5 Cleaning Management course can instantly download their digital certificate. You can also purchase a hard copy of the Level 5 Cleaning Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Level 5 Cleaning Management is ideal for those who already work in this sector or are an aspiring professional. This Level 5 Cleaning Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Level 5 Cleaning Management is open to all students and has no formal entry requirements. To study the Level 5 Cleaning Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Level 5 Cleaning Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Level 5 Cleaning Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 1: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:17:00 Module 2: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 3: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:22:00 Module 4: House Cleaning House Cleaning 00:19:00 Module 5: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 6: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 7: Office Cleaning Office Cleaning 00:16:00 Module 8: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 9: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Planning and Starting a Cleaning Business 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expanding Your Business 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00 Mock Exam Mock Exam- Level 5 Cleaning Management - CPD Certified 00:20:00 Final Exam Final Exam- Level 5 Cleaning Management - CPD Certified 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

🚀 Unlock Your Potential with ESOL Level 2 Course! 🚀 Are you ready to embark on an exciting journey of language mastery? Look no further! Our ESOL Level 2 course is your gateway to fluency and confidence in English communication. Whether you're an aspiring professional, a dedicated student, or an adventurous traveler, this course is tailored to meet your language learning needs and propel you towards success!   🌟 Benefits of ESOL Level 2 Course: Enhanced Communication Skills: Gain proficiency in speaking, listening, reading, and writing English. Express yourself with clarity and confidence in various social and professional settings. Cultural Understanding: Immerse yourself in the richness of English-speaking cultures worldwide. Learn about customs, traditions, and societal norms while honing your language skills. Expanded Opportunities: Open doors to new opportunities in education, career advancement, and global networking. Fluency in English is a valuable asset in today's interconnected world. Boosted Confidence: Overcome language barriers and build self-assurance in your ability to communicate effectively in English. Conquer interviews, presentations, and everyday interactions with ease. Personal Growth: Experience personal growth and intellectual development as you navigate the complexities of a new language. Expand your worldview and embrace diversity through language learning. Flexible Learning: Enjoy the flexibility of online learning with interactive lessons, multimedia resources, and personalized feedback. Study at your own pace and schedule, fitting language learning into your busy lifestyle.   👩‍🎓 Who is this for? Students: Prepare for academic success by improving your English proficiency for exams, essays, and presentations. Gain a competitive edge in your studies and future career endeavors. Professionals: Elevate your career prospects by mastering English language skills essential for workplace communication, collaboration, and leadership. Stand out in job interviews, negotiations, and networking events. Travelers: Navigate new destinations with confidence and ease. Break down language barriers while exploring diverse cultures, making meaningful connections, and creating unforgettable experiences. Immigrants: Seamlessly integrate into English-speaking communities by developing language skills necessary for everyday interactions, employment opportunities, and civic engagement.   🚀 Career Path: Teaching: Pursue a career in English language teaching (ESL/EFL) in schools, language institutes, or online platforms. Inspire students of all ages to achieve language proficiency and cultural competence. Translation/Interpretation: Become a professional translator or interpreter, facilitating communication between individuals or businesses across language barriers. Bridge linguistic gaps in diverse settings such as conferences, legal proceedings, or healthcare facilities. International Business: Enter the global marketplace with confidence, leveraging your English language skills to pursue opportunities in international business, marketing, sales, and entrepreneurship. Hospitality and Tourism: Excel in hospitality and tourism industries by providing exceptional service to English-speaking guests. Communicate effectively with travelers, enhance customer satisfaction, and advance your career in hotels, resorts, or travel agencies.   Don't let language barriers hold you back from reaching your full potential. Enroll in our ESOL Level 2 course today and embark on a transformative journey towards fluency, confidence, and success in the English-speaking world! 🌍   Course Curriculum Module 1_ The Basics of English Language Learning The Basics of English Language Learning 00:00 Module 2_ Speaking Proficiency, Reading, and Writing Speaking Proficiency, Reading, and Writing 00:00 Module 3_ Advanced Grammar and Cultural Competence Advanced Grammar and Cultural Competence 00:00 Module 4_ Practical Applications and Language Assessment Practical Applications and Language Assessment 01:00:00 Module 5_ Technology and Culture Integration Technology and Culture Integration 00:00 Module 6_ Learning Plan and Continuous Growth Learning Plan and Continuous Growth 00:00

Sales Management Training: Empowering Sales Teams for Success Are you ready to elevate your sales game and lead your team to unprecedented success? Welcome to the Sales Management Training course, a comprehensive program designed to equip you with the skills, strategies, and insights needed to excel in the dynamic world of sales management.   Course Overview: Sales Management Training is a structured, five-module course tailored to empower sales managers, team leaders, and aspiring sales professionals with the knowledge and tools necessary to drive revenue growth, enhance team performance, and foster lasting customer relationships. Let's delve into each module: Module 1: Sales System and Strategy Development In this foundational module, participants will learn to craft effective sales systems and strategies aligned with organizational goals and market dynamics. From understanding target markets to defining value propositions, participants will gain insights into building robust frameworks to drive sustainable sales growth. Module 2: Sales Process Optimization and Team Management Module 2 focuses on optimizing sales processes and empowering sales teams for peak performance. Participants will explore techniques for streamlining workflows, leveraging technology for efficiency, and fostering a culture of accountability and collaboration within their teams. Module 3: Sales Strategies and Analytics In Module 3, participants will dive deep into advanced sales strategies and analytics to uncover actionable insights from sales data. From segmentation and targeting to performance tracking and trend analysis, participants will learn how to harness the power of data to refine strategies, identify opportunities, and drive informed decision-making. Module 4: Customer Relationship Management and Performance Building and nurturing customer relationships is at the heart of successful sales management. In this module, participants will explore best practices for customer relationship management (CRM), including effective communication, customer retention strategies, and methods for delivering exceptional customer experiences. Additionally, participants will learn to measure and optimize team performance to achieve outstanding results. Module 5: Sales Forecasting and Deal Closure In the final module, participants will master the art of sales forecasting and deal closure. From pipeline management to negotiation techniques, participants will gain the skills and confidence needed to navigate the sales cycle, overcome objections, and secure successful deals.   Key Features: Engaging multimedia content, including video lectures, case studies, and interactive exercises Expert insights and real-world examples from seasoned sales professionals Practical tools and templates for immediate application in the workplace Collaborative learning environment, fostering peer-to-peer interaction and knowledge sharing   Who Should Enroll: Sales managers and team leaders Sales professionals seeking career advancement Entrepreneurs and business owners looking to enhance their sales strategies   Takeaway Benefits: Upon completion of the Sales Management Training course, participants will: Gain a comprehensive understanding of sales management principles and best practices Develop strategic insights to drive revenue growth and optimize sales processes Strengthen leadership skills to motivate and empower sales teams Cultivate lasting customer relationships and enhance customer satisfaction Acquire practical tools and techniques to improve sales forecasting and deal closure rates Are you ready to transform your approach to sales management and unlock new opportunities for success? Enroll in Sales Management Training today and embark on a journey toward sales excellence! Course Curriculum Module 1_ Sales System and Strategy Development Sales System and Strategy Development 00:00 Module 2_ Sales Process Optimisation and Team Management Module 2_ Sales Process Optimisation and Team Management 00:00 Module 3_ Sales Strategies and Analytics Sales Strategies and Analytics 00:00 Module 4_ Customer Relationship Management and Perfo Customer Relationship Management and Perfo 00:00 Module 5_ Sales Forecasting and Deal Closure Sales Forecasting and Deal Closure 00:00

Cleaning: British Cleaning Online The British Cleaning Certification teaches you everything you need to know to advance your career in the British cleaning industry. It gives you the opportunity to significantly boost your earning potential. The British Cleaning program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. This Cleaning: British Cleaning Certificate course is filled with necessary advice and strategies for training employees, expanding your client base, marketing your business online, and developing the ideal business plan. Our Cleaning: British Cleaning Certificate course will teach you how to do these things and how to do them well in simple and practical ways. The Cleaning: British Cleaning Certificate is designed for those who are interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. The Cleaning: British Cleaning Certificate provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. Courses are included in this Cleaning: British Cleaning Bundle Course Course 01: Level 5 British Cleaning Certificate Course 02: Level 2 Fire Safety Course 03: Health and Safety in the Workplace Course 04: Level 2 Health & Care Course 05: Manual Handling Course Course 06: Working at Height Training Course Special Offers of this Cleaning: British Cleaning Course This Cleaning: British Cleaning Course includes a FREE PDF Certificate. Lifetime access to this Cleaning: British Cleaning Course Instant access to this Cleaning: British Cleaning Course Get FREE Tutor Support from Monday to Friday in this Cleaning: British Cleaning Course [ Note: Free PDF certificate as soon as completing the Cleaning: British Cleaning Certificate course] Cleaning: British Cleaning Course Detailed course curriculum of Cleaning: British Cleaning Course Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of Cleaning: British Cleaning Course After completing each module of the Cleaning: British Cleaning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Cleaning: British Cleaning Course After completing the MCQ/Assignment assessment for this Cleaning: British Cleaning course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Cleaning: British Cleaning Certificate Course This Cleaning: British Cleaning Certificate course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Cleaning: British Cleaning Certificate Course Students who intend to enrol in this Cleaning: British Cleaning course must meet the following requirements: Cleaning: British Cleaning: Good command of the English language Cleaning: British Cleaning: Must be vivacious and self-driven Cleaning: British Cleaning: Basic computer knowledge Cleaning: British Cleaning: A minimum of 16 years of age is required Career path Cleaning: British Cleaning Certificate Course Certificates Certificate of completion Digital certificate - Included

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Become an exceptional waiter with our comprehensive training course designed to elevate your hospitality skills and career prospects. Whether you're starting out or looking to refine your expertise, this course covers essential modules tailored for success in the service industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Waiter Training course, learners will gain essential skills to excel in their role. They will learn the importance of maintaining cleanliness and hygiene standards, ensuring a safe and healthy environment for customers. Handling equipment with efficiency and care will be emphasized, ensuring smooth operations in a restaurant setting. Participants will develop expertise in controlling food and beverage orders, along with effective selling techniques to enhance customer satisfaction. They will also master the art of serving beverages professionally. Customer service will be a key focus, teaching learners how to interact courteously and efficiently with guests, following a structured service sequence. Understanding risks and implementing preventive measures will be crucial for maintaining safety in the workplace. Lastly, learners will receive valuable tips and hints for achieving success as a waiter, equipping them with practical knowledge to deliver exceptional service and create a positive dining experience for patrons. Course Curriculum Module 01: Hygiene Module 02: Equipment Handling Technique Module 03: Food & Beverage Control and Selling Techniques Module 04: Beverage Module 05: Customer Service and Service Sequence Module 06: Understanding Risks and Preventive Measures Module 07: Tips and Hints for Success as a Waiter Learning Outcomes: Understand hygiene practices crucial for food service environments. Demonstrate correct handling techniques for restaurant equipment and tools. Apply effective food and beverage control methods in restaurant settings. Explain different types of beverages and their service requirements. Implement customer service strategies and follow service sequence protocols. Identify risks in a restaurant environment and apply preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waiter Training: Be a Better Waiter 1:08:03 1: Module 01: Hygiene 10:58 2: Module 02: Equipment Handling Technique 09:39 3: Module 03: Food & Beverage Control and Selling Techniques 08:08 4: Module 04: Beverage 06:47 5: Module 05: Customer Service and Service Sequence 12:13 6: Module 06: Understanding Risks and Preventive Measures 09:05 7: Module 07: Tips and Hints for Success as a Waiter 10:13 8: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work in restaurant and hospitality sectors. Current waitstaff looking to enhance their skills. Those interested in pursuing careers in food service management. Students seeking foundational knowledge in restaurant operations. Anyone aiming to improve customer interaction skills. Career path Restaurant Waiter Barista Catering Assistant Food and Beverage Attendant Banquet Server Restaurant Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Become an exceptional waiter with our comprehensive training course designed to elevate your hospitality skills and career prospects. Whether you're starting out or looking to refine your expertise, this course covers essential modules tailored for success in the service industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Waiter Training course, learners will gain essential skills to excel in their role. They will learn the importance of maintaining cleanliness and hygiene standards, ensuring a safe and healthy environment for customers. Handling equipment with efficiency and care will be emphasized, ensuring smooth operations in a restaurant setting. Participants will develop expertise in controlling food and beverage orders, along with effective selling techniques to enhance customer satisfaction. They will also master the art of serving beverages professionally. Customer service will be a key focus, teaching learners how to interact courteously and efficiently with guests, following a structured service sequence. Understanding risks and implementing preventive measures will be crucial for maintaining safety in the workplace. Lastly, learners will receive valuable tips and hints for achieving success as a waiter, equipping them with practical knowledge to deliver exceptional service and create a positive dining experience for patrons. Course Curriculum Module 01: Hygiene Module 02: Equipment Handling Technique Module 03: Food & Beverage Control and Selling Techniques Module 04: Beverage Module 05: Customer Service and Service Sequence Module 06: Understanding Risks and Preventive Measures Module 07: Tips and Hints for Success as a Waiter Learning Outcomes: Understand hygiene practices crucial for food service environments. Demonstrate correct handling techniques for restaurant equipment and tools. Apply effective food and beverage control methods in restaurant settings. Explain different types of beverages and their service requirements. Implement customer service strategies and follow service sequence protocols. Identify risks in a restaurant environment and apply preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waiter Training: Be a Better Waiter 1:08:03 1: Module 01: Hygiene 10:58 2: Module 02: Equipment Handling Technique 09:39 3: Module 03: Food & Beverage Control and Selling Techniques 08:08 4: Module 04: Beverage 06:47 5: Module 05: Customer Service and Service Sequence 12:13 6: Module 06: Understanding Risks and Preventive Measures 09:05 7: Module 07: Tips and Hints for Success as a Waiter 10:13 8: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work in restaurant and hospitality sectors. Current waitstaff looking to enhance their skills. Those interested in pursuing careers in food service management. Students seeking foundational knowledge in restaurant operations. Anyone aiming to improve customer interaction skills. Career path Restaurant Waiter Barista Catering Assistant Food and Beverage Attendant Banquet Server Restaurant Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.