Hospitality - Concierge Course Overview: This comprehensive course on Concierge Services equips learners with the essential skills and knowledge required to excel in the hospitality industry. Covering a range of concierge services, from customer care to handling emergency situations, it offers valuable insights into the role of a concierge within various service sectors. Learners will gain a thorough understanding of the necessary skills and principles to provide high-quality service, helping them build a solid foundation for a career in hospitality. By the end of the course, learners will have developed the competencies needed to operate efficiently and professionally within the dynamic environment of hotel and hospitality services. Course Description: The "Hospitality - Concierge" course provides a thorough exploration of the concierge service industry. It covers essential topics, including the various types of services offered by concierges, the required skills for success, and key principles for running a concierge service business. Learners will gain a deep understanding of customer service and the etiquettes required in a professional concierge environment. The course also prepares learners for managing emergency situations in the hospitality industry, ensuring they are well-equipped to handle any challenges that may arise. By completing this course, learners will be prepared for roles in customer service, hotel management, and other areas within hospitality, ensuring a high standard of service in their future careers. Hospitality - Concierge Curriculum: Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality. Professionals aiming to develop customer service and management skills. Beginners with an interest in concierge services or hotel management. Anyone looking to enhance their understanding of the hospitality sector. Career Path: Hotel Concierge Hospitality Customer Service Representative Front Desk Supervisor Concierge Manager Event Coordinator Travel and Tourism Industry Professional
In this course, you will learn crucial British Sign Language vocabulary, grammar, and conversational abilities. In addition, you will discover more about deaf culture and gain a deeper understanding of the difficulties faced by those who have hearing loss. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of fingerspelling and several greetings. Discover the deaf culture and deaf awareness in depth. Acquire knowledge of several commonly used questions, basic conversations, and more. High-Quality resources that will help you to learn BSL easily. CPD-accredited certificates recognised by employers and professional organisations. Enhance your communication skills through practical exercises. British Sign Language for Beginners Course Overview Do you want to start your learning journey in British Sign Language? Our new curriculum for the CPD Accredited BSL Beginners Course is designed to provide a comprehensive foundation in British Sign Language. With our experienced instructors, you will learn essential vocabulary, grammar, and conversational skills to communicate with the Deaf community confidently. Additionally, our interactive ZOOM Live sessions and face-to-face practical exercises will enhance your understanding and fluency in BSL. Our curriculum is designed to cater to both beginners and those with prior knowledge of singing. You'll learn the basics through a guided approach and develop your skills with practical exercises and real-life scenarios. Our ZOOM live lessons span over 10 hours, with 2 hours per week. By the end of this course, you will be equipped with the necessary tools to communicate with the Deaf community and create meaningful connections effectively. British Sign Language for Beginners, Autumn 2024 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Day & Time: 10:00 am – 12:00 pm (Thursday, 2 hours per week) Class Starts: August 29, 2024 – September 26, 2024 Venue: Zoom Online Teacher: Adam Linsdell Contact us for more information. Who should take this course? This course is designed for people, groups, or organizations that want to improve their interaction with deaf coworkers, clients, friends, and family. It is also ideal for those interested in learning sign language as a means of communication or for personal enrichment. Whether you are a beginner or have some knowledge of sign language, this course will provide you with the necessary skills to effectively communicate with the deaf community. Learning Outcomes Upon completion of the BSL Beginners Course, participants will achieve the following learning outcomes: Gain extensive knowledge of deaf culture and BSL. Utilise communication tactics with deaf people. Identify communication aids and accessibility provisions for deaf people, and explain equality legislation. Fingerspell names and unfamiliar words with confidence and accuracy, facilitating effective communication. Develop short conversations and ask questions about a range of simple, everyday topics, enabling meaningful interactions and connections. Demonstrate a basic vocabulary for greetings, meeting people, and number signs. Be able to express ideas and engage in basic communication in BSL. Join us and embark on an exciting learning journey that will open doors to a whole new world of communication. Enrol in the Introduction to BSL Beginners Course - CPD Certified Zoom Live, F-to-F Training Now! Course Curriculum The history of deafness and the origins of sign language We look back through history and consider how attitudes and policies impact deaf people then and now. As we delve into the history of deafness, it becomes evident that societal attitudes and policies have played a significant role in shaping the experiences of deaf individuals. Experiences of deafness You'll gain an insight into unique communities that identify not as a group with a disability but as cultural minorities with their own language. By understanding these communities and their experiences, we can challenge the notion that deafness is solely a disability and instead recognize it as a diverse and valuable aspect of human diversity. Statistics around hearing loss Learn about the Statistics around hearing loss that will also help you realise how important it is to learn BSL. Understanding these statistics can provide a broader perspective on the prevalence and impact of this condition. Communication tactics: Understanding the best communication tactics with deaf people is crucial in fostering effective and inclusive interactions. By utilizing methods such as sign language interpretation, visual aids, and assistive technologies, we can bridge the communication gap and create a more inclusive society for individuals with hearing loss. Communications aids and support You will learn about some commonly available communication aids and support from qualified communication-support professionals, including technology such as real-time speech-to-text. Technology and equipment Learn about the technology and equipment we can use while communicating with deaf people. This includes devices like hearing aids, cochlear implants, and video relay services, which enable individuals with hearing loss to communicate effectively. Access and Equality Legislation We look at why equal access is important, the effectiveness of lipreading, guidance on good communication, and adjustments related to deafness. Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as "hello," "good morning," "how are you?" and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, facilitating clear communication of names and unfamiliar vocabulary. This skill will enhance your overall fluency in BSL and make conversations more inclusive and accessible for everyone involved. Meeting People Acquire the skills to introduce yourself and engage in basic conversations, enabling you to establish connections and build rapport with the deaf community. These skills will not only help you in social settings but also in professional environments where you may need to interact with deaf individuals. Questions Develop proficiency in asking questions using sign language, allowing for effective communication and understanding in various contexts. It enables you to gather information, clarify doubts, and engage in meaningful conversations, fostering stronger connections and relationships with deaf individuals. Numbers Explore the world of numbers in BSL, equipping you with the knowledge to express numerical concepts accurately. This skill is particularly useful in educational settings, as it allows you to teach and learn mathematical concepts using sign language. Additionally, understanding numbers in BSL can also be beneficial in professional settings, such as when discussing age, quantities, financial matters, or analysing data. Basic Conversations Enhance your conversational skills by learning vocabulary and phrases related to simple, everyday topics, empowering you to engage in meaningful exchanges. By improving your conversational skills in BSL, you can confidently communicate with deaf individuals and create inclusive environments. This can be especially valuable in social settings or when working in customer service roles where effective communication is essential. Customised Content (Depending on Participant's Interests) The course content can be tailored to your interests, allowing for exploration of areas such as colours, animals, and travel within the context of BSL. Learning BSL can also provide a deeper understanding of deaf culture and foster empathy toward the challenges faced by the deaf community. Moreover, being able to communicate in BSL can open up new opportunities for personal and professional growth, such as volunteering or working in organisations that support the deaf community. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost. FAQs How long is the BSL Beginners Training Course? The BSL Beginners Course is typically a 10-hour program. How many levels are there in BSL? In BSL, there are six levels that individuals can progress through to develop their signing skills. Each level builds upon the previous one, allowing individuals to gradually expand their vocabulary, grammar, and fluency in the language. These levels provide a structured framework for learning BSL and enable individuals to achieve proficiency in both receptive and expressive signing abilities. Are there any prerequisites for enrolling in the course? No, there are no prerequisites for enrolling in the BSL Beginners Training Course. It is designed for individuals with no prior knowledge of British Sign Language. Is there a certificate provided upon completion of the course? Yes, upon completion of the course, you will receive a certificate of completion. This certificate can be used to showcase your proficiency in British Sign Language to potential employers or educational institutions. What is the duration of each live Zoom session? The duration of each live Zoom session is typically two hours. This allows for a focused and interactive learning experience while accommodating busy schedules. How many students are typically in each class? Typically, there are around 10 -15 students in each class. This class size allows for individual attention from the instructor and promotes a collaborative learning environment among peers. How do I start learning BSL? To start learning British Sign Language (BSL), you can enrol in an Introduction to British Sign Language - BSL Zoom Live Course offered by Lead Academy or find online resources that offer introductory lessons. It is important to practise regularly and immerse yourself in the language by interacting with the Deaf community or joining sign language clubs. Lead Academy's Zoom classes provides you with an interactive learning experience where you can practise your signing skills with a qualified instructor and fellow learners. Why is BSL important? BSL is important because it allows deaf individuals to communicate effectively and participate fully in society. It is their native language and provides them with a means to express themselves, access information, and engage in social interactions. Additionally, BSL promotes inclusivity and helps bridge the communication gap between deaf and hearing individuals, fostering understanding and equality.
Get detailed customer behaviour insights and know-how to measure the return on investment across various retail business aspects by enrolling in our Retail and Data Analytics course. Based on a set of Retail Management principles, this exclusive learning package mentors you to excel in Retail and Data Analytics to convey its benefits to your retail business and prepare yourself for future opportunities and challenges. Retail and Data Analytics training focuses on sales, inventory, productivity, customers, and many crucial business operation aspects. After your successful completion, you'll be far more capable of dealing with product efficiency complications, communicating with the reputed Retail Organizations, delivering improved customer service to lure more people on the door and much more. Enrol today and find smart ways to make your prospects feel comfortable. Learning outcomes Get introduced to retail and data analytics Learn to convert insights into profits Learn how actually to use reusable bags and seats. Read up on compromise price effect Understand the left digit effect Learn the concept of treasure hunt Use data to find new micro-markets Gain the knowledge on competitor threat analytics Know the hardcore terms Know the tracking effectiveness of celebrity marketing. Recognize the benefits of real analytics Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is This Course for? This course is intended to teach individuals all the required aspects of Retail and Data Analytics and the ability to provide contingency and recovery plans for a high-performing organisation or business. Requirements The Retail and Data Analytics is open to all students and has no formal entry requirements. To study the Retail and Data Analytics, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path This course is intended for those wanting to work in an operational or support area and take responsibility for identifying risk-related issues. As such, it covers the following careers and roles: Retail Financial Analyst Insights Analyst Retail Junior Retail Sales Analyst Retail Category Finance Analyst Test Analyst- eCommerce Transformation-Retail Insight Analyst Application Support Analyst Contract Business Analyst
Discover a well-rounded learning experience designed for those aiming to deepen their knowledge in painting, decorating, and related safety practices. This accredited career bundle combines creative interior design and advanced painting techniques with essential health and safety courses tailored to the needs of professionals in this field. Whether you are pursuing a career or enhancing your understanding of decorative arts and workplace safety, this bundle offers an extensive range of topics, from colour theory and fabric selection to critical safety awareness in various working environments. Alongside artistic skills, this bundle also covers vital safety subjects such as personal protective equipment, fire safety, asbestos awareness, and manual handling. These courses are carefully crafted to provide essential information and guidelines necessary for safe working practices, aligned with current UK regulations. Delivered entirely online, this bundle ensures learners can gain valuable knowledge and confidence at their own pace, making it a practical choice for anyone looking to progress in painting and decorating without the need for physical attendance. Job Responsibilities in Painting and Decorating: Preparing surfaces by cleaning, sanding, and applying primers Mixing and applying paint, varnish, or wallpaper to surfaces Repairing cracks, holes, or damaged areas Ensuring proper protective measures are taken for furniture and surroundings Collaborating with clients to understand their preferences and requirements Providing advice on colour schemes and decorative finishes Maintaining tools and equipment Skills Needed for Success in Painting and Decorating: Knowledge of different painting techniques and materials Attention to detail and precision in work Good colour sense and an eye for aesthetics Strong manual dexterity and hand-eye coordination Ability to work independently and as part of a team Time management and organisational skills Effective communication and customer service skills Expected Salaries in Painting and Decorating in the UK: Starting salary: £18,000 - £22,000 per year Experienced painters and decorators: £25,000 - £35,000 per year Self-employed professionals may earn higher incomes based on their skills and reputation Key Features of Painting and Decorating Career Bundle CPD Accredited Painting and Decorating Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: Interior Design and Decorating Course (Style, Design, Colour, Space, Staging, Fabrics & Curtain) The Interior Design and Decorating Course is a comprehensive program suitable for professionals such as Interior Designers, Design Managers, Technical Designer Cads, or individuals aspiring to enhance their skills and knowledge in effective interior design. This course shares essential strategies, concepts, and techniques in interior design. Course 02: Painting Complete Course (Acrylic, Watercolour, Leaf, Colour Mixing, Canvas, Human Figure) The Painting Complete Course is tailored for professionals like Painting Foremen, Painting & Decorating Assessors, Concept Artists, or individuals seeking to improve their skills and knowledge in painting. This course provides comprehensive training on key strategies, concepts, and techniques in various painting styles, including acrylic, watercolour, leaf, colour mixing, canvas, and human figure. Course 03: PPE - Personal Protective Equipment Course The PPE - Personal Protective Equipment Course is designed to provide individuals working in high-risk environments with a thorough understanding of different types of personal protective equipment and their proper usage. This course includes case studies and special video instruction to cover the risk assessment process. Course 04: Health and Safety at Work The Health and Safety at Work training course serves as a practical guide, equipping learners with the necessary skills, knowledge, and credentials to minimise safety risks in the workplace. It ensures that staff are adequately trained and comply with UK health and safety regulations. Course 05: COSHH Training The COSHH Training course is essential for individuals working with hazardous chemicals and substances. It imparts comprehensive knowledge and skills to safely handle and work with such materials, ensuring employee well-being in diverse work environments. Course 06: Asbestos Awareness The Asbestos Awareness & Safety course provides a comprehensive understanding of asbestos-related sectors, associated risks, and safety precautions. Participants will gain in-depth knowledge to maintain a safe environment and fulfil their roles effectively. Course 07: Working at Height The Working at Height Training course is an in-depth program for individuals working at height or supervising such activities. It covers legal requirements for employers and employees, HSE law, personal protective equipment, and more to ensure safety in elevated work environments. Course 08: Working in Confined Spaces The Working in Confined Spaces course is crucial for employees and contractors operating in confined spaces. It imparts comprehensive knowledge about potential risks, hazards, and proper procedures to ensure personal safety and well-being in such workspaces. Course 09: Manual Handling Training The Manual Handling Training Course focuses on compliance with UK health and safety legislation, equipping individuals with the necessary knowledge and skills for safe material handling. This course is particularly relevant to warehouse and factory staff, manual labourers, delivery drivers, construction workers, and farmhands. Course 10: Fire Safety Training The Fire Safety Training course is a mandatory requirement for all organisations. It familiarises employees, including fire wardens, managers, and supervisors, with workplace fire safety laws, regulations, and best practices. Participants learn about fire emergency procedures and professional response techniques. Course 11: Electrical Safety Training The Electrical and Fire Safety Training bundle is a recognised safety compliance program suitable for fire marshals, aspiring electricians, and responsible individuals seeking a deeper understanding of general safety compliance. Course 12: First Aid at Work The First Aid at Work course is an in-depth training program for individuals aspiring to become qualified first aiders. It covers various types of workplace emergencies, safety laws and regulations, and best practices in first aid procedures and equipment. Course 13: Covid-19 Awareness The Covid-19 Awareness Course provides up-to-date information and statistics on the novel coronavirus. It equips learners with knowledge about health and safety guidelines to reduce the risk of infection. This course ensures individuals are well-informed to navigate the ongoing pandemic. Accreditation This Painting and Decorating bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Painting and Decorating course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Painting and Decorating - Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Painter Decorator Landscape Architect Gardener Multi Skilled Operative Painter Handy person Requirements No prior degree or experience is required to enrol in this course. Career path This Painting and Decorating Course will help you to explore avariety of career paths in the related industry, including: Painter Decorator Wallpaper hanger Property maintenance technician Refurbishment specialist Construction painter Interior designer (with painting and decorating expertise Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
✅ Compete High has 4.8 on Reviews.io and 4.3 on Trustpilot 🟢 Overview Empower your career and communication skills with the English Courses For Adults: 8-in-1 Premium Online Courses Bundle, designed to make you highly hireable across diverse industries. This bundle includes essential courses in English Literature, English Grammar, TEFL, ESOL, Stress Management, Communication Skills, MS Word, and Email Sales Letter—giving you a well-rounded skill set employers seek. Perfect for adults looking to improve workplace English, boost productivity, and manage stress effectively, this bundle ensures you’re prepared to excel in administrative, educational, sales, and customer service roles. Don’t miss your chance to combine language proficiency with key professional skills that open doors to better job opportunities. 📘 Description Employers value candidates who not only have strong English Literature and English Grammar skills but also the ability to teach and support others through TEFL and ESOL training. Add to that practical tools like MS Word and the art of crafting an effective Email Sales Letter for professional communication. Managing workplace pressure is crucial, so this bundle also incorporates Stress Management and sharpens your Communication Skills—helping you stay productive and confident under pressure. From office administration and education to sales and customer support, this bundle prepares you for a wide range of career paths where English proficiency and professional communication matter most. ❓ FAQ Q: Who should take this bundle? A: Adults seeking to improve English for workplace success, including roles in administration, education, sales, and customer service. Q: How does this bundle improve job prospects? A: By enhancing language skills with English Literature and Grammar, teaching capabilities through TEFL and ESOL, and professional skills like MS Word, Email Sales Letter, and Stress Management. Q: When can I start learning? A: Immediately—all 8 courses are available upon enrollment. Q: What industries will benefit from this training? A: Education, office administration, sales, customer service, and corporate communications.
Whether you’re entering the job market, switching careers, or aiming to stand out in your current role, this 20-in-1 Functional Skills bundle gives you the workplace fundamentals that every employer wants—across every sector. Description Functional skills are the building blocks of employability. Employers across industries—from administration to customer service, healthcare to logistics—look for candidates who can communicate effectively, manage time, handle basic IT tasks, and adapt under pressure. This bundle blends essential English, Maths, and IT skills with key workplace competencies such as Microsoft Office, operations management, and communication. It’s ideal for jobseekers, apprentices, and those looking to brush up on core skills that never go out of demand. And with 20 career-ready courses rolled into one value-packed bundle, it’s a smarter, more affordable way to increase your hireability now—before someone else takes your place on the shortlist. FAQ Q: Who is this bundle best suited for? A: Anyone looking to improve employability across sectors like retail, admin, hospitality, education, or customer service. Q: Will this help with apprenticeship or entry-level job applications? A: Absolutely—these skills are often essential for foundational roles. Q: Can it help adults return to education or training? A: Yes, it's designed for learners at all stages, including adult returners. Q: Is this recognised in professional settings? A: While not an accredited qualification, the skills are highly transferable and job-relevant. Q: Do I get lifetime access to the content? A: Yes—study anytime, at your own pace.
Enhance your healthcare communication skills with the British Sign Language (BSL) - Health and Medical Signs course. Gain comprehensive BSL knowledge and master medical terminology through interactive videos and quizzes. Ideal for healthcare professionals and anyone interested in bridging communication gaps in medical contexts. Enroll now for a globally recognized CPD certification.
Accelerate your career in automotive maintenance with our Level 3 Light Vehicle Maintenance and Repair course. Gain hands-on expertise in vehicle systems, diagnostics, and restoration. Enroll now for a rewarding journey in the automotive industry!
Gain essential skills in health and safety with our CPD Certified Level 3 course. Learn risk assessment, incident management, fire safety, manual handling, and more to ensure a safe workplace. Ideal for professionals and businesses seeking comprehensive compliance training.