59279 Courses

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong. This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition.

This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work. There are a wide range of tools and processes that use abrasive wheels and ensuring these are used correctly and safely is of paramount importance. Applications range from hand grinding to disc cutting. They can be used at all stages of a work process, for making preliminary cuts and scores in materials, or for fine polishing and finishing. Different wheels will have different properties and characteristics suitable for particular tasks. They also have different weaknesses and can pose different risks and hazards in handling and use. For this reason, it’s important that you always select the right abrasive wheel for the job and use it with the right machinery. This course covers the anatomy of an abrasive wheel, the dangers associated with their use, Storage and handling and much more.

I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient. The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy. The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers. This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.

Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment. Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment. This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also coves investigation from the employer's perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.

There is a common misconception that sharps injuries are only of concern to medical and care staff. However it is not uncommon for people in other industries such as waste disposal to come into contact with used sharps. In this course we'll start by looking at some statistics relating to discarded needles, then define 'sharps' and look at the different types that can be found in 'sharps litter', ranging from needles, syringes and scalpel blades to broken glass, knives, scissors and nails. It then covers the primary and secondary risks from sharps. It'll look at the responsibilities of employers and how they must use risk assessment to ensure workers safety, as much as possible. Then, the course will take a detailed look at Hepatitis B, Hepatitis C, HIV and Tetanus There'll be a section on the Chain of Infection, helping you to understand how an infection gets passed on, and what steps can be taken to break the chain and stop the process. It'll look at the probability of picking up an infection from a needlestick injury, and the factors that can affect this. It's important to always handle discarded sharps safely so the course will take you through the equipment you need, including litter pickers, forceps, disinfectant sprays and gloves, along with the correct techniques you should employ to avoid injury. This subject will be further expanded on by detailing the correct sharps handling procedures, including how to dispose of discarded sharps safely, how to remove disposable gloves to minimise cross-contamination, and correct hand washing procedures. Finally, it'll cover how to report discarded sharps and the correct procedures to follow if you're unlucky enough to receive a sharps injury.

First aid covers a multitude of skill sets and responses to many medical situations. Its primary aim, is to provide immediate medical care and treatment that will either resolve the situation (in less serious 'everyday' cases) or provide an essential short-term emergency stop-gap until professional medical assistance is in place. The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries. Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training. Please contact us to arrange this.

Around 25 per cent of the UK population will experience a mental health problem at some point in their lives. Most are mild, tend to be short-term and are usually treated successfully with therapy and medication. But it is still a significant problem. Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals. The course introduces the subject and outlines the benefits of Mental Health first aid and workplace wellness schemes. It then goes on to cover the effects of stress on individuals and teams and discusses how stress and mental health are linked. It then covers the roles of employers, managers and employees in ensuring that a Mental Health First Aid programme is successful. It concludes with a series of practical examples of how to apply mental health first aid to real situations, how to support employees who are experiencing mental health issues and where to point them for further help and advice

Care homes are owned and managed by a wide range of organisations, including local authorities, the NHS, and organisations from the private and voluntary sectors. They differ from other workplaces because they are not only places of work; they are also homes for their residents. They should be places where the dignity and freedom of the residents is respected, and where everyone’s health and safety is managed effectively. To achieve this, everyone involved must understand their responsibilities. This course discusses the legislation that applies to care homes, the responsibilities of management and employees and looks at developing systems of work. It also covers what to do in some common hazards you might encounter as well as some Emergency situations. It concludes by discussing some aspects of the work environment and staff welfare.