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3141 Courses

Adult Nursing Training

By SkillWise

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adult Nursing Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adult Nursing Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adult Nursing Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adult Nursing Training Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adult Nursing Training? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adult Nursing Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adult Nursing Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Adult Nursing Training does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Adult Nursing Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adult Nursing Training is a great way for you to gain multiple skills from the comfort of your home. Adult Nursing Training Module1: Introduction to Nursing 00:17:00 Module 2: Working in Different Healthcare Settings 00:15:00 Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 5: Effective Communication in Nursing 00:47:00 Module 6: Health and Safety in Nursing 00:47:00 Module 7: Hygiene in Nursing 00:30:00 Module 8: Infection Control 00:57:00 Module 9: Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Mock Exam Final Exam

Adult Nursing Training
Delivered Online On Demand
£29

Challenging Behaviour in Young People Course

By Training Tale

Challenging Behaviour The main goal of this Challenging Behaviour of Children course is to increase learners' awareness and understanding of challenging behaviour in children and its consequences. You will be able to identify the challenges and whether they pose a risk to the child or others, reducing the child's standard of living. By completing this of Children course, you will gain in-depth knowledge of challenging behaviour, which will help you progress onto other relevant qualifications and into relevant employment in the health and social care sector. It could be beneficial to students working in educational settings. Enrol on our exclusive Challenging Behaviour of Children course today and involve yourself in the major behavioural challenges that children may face and be the true hero by assisting them in controlling their behaviour in the most appropriate manner. Special Offers of this Challenging Behaviour Course This Challenging BehaviourCourse includes a FREE PDF Certificate. Lifetime access to this Challenging Behaviour Course Instant access to this Challenging Behaviour Course Get FREE Tutor Support from Monday to Friday in this Challenging Behaviour Course ***Courses are included in this Bundle Course*** Course 01: Challenging Behaviour of Children Course 02: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 03: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children [ Note: Free PDF certificate as soon as completing the Challenging Behaviour of Children course ] Challenging Behaviour Industry Experts Designed this Challenging Behaviour course into 04 detailed modules. Course Curriculum of Challenging Behaviour *** Challenging Behaviour of Children *** Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Assessment Method of Challenging Behaviour After completing each module of the Challenging Behaviour of Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Challenging Behaviour After completing the MCQ/Assignment assessment for this Challenging Behaviour of Children course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Challenging Behaviour There are no specific recommended prior learning requirements for Challenging Behaviour of Children qualification. Learners who have already completed a Level 1 qualification in healthcare, social care, childcare, or supporting learning may find it useful. Requirements Challenging Behaviour Students who intend to enrol in Challenging Behaviour of Children course must meet the following requirements: Challenging Behaviour: Good command of the English language Challenging Behaviour: Must be vivacious and self-driven Challenging Behaviour: Basic computer knowledge Challenging Behaviour: A minimum of 16 years of age is required Career path Challenging Behaviour This Challenging Behaviour of Children course will provide you with all of the theoretical knowledge you will need to excel in the relevant field. After completing this course, you will be equipped with a wide range of skills needed to secure a position in the sector. Certificates Certificate of completion Digital certificate - Included

Challenging Behaviour in Young People Course
Delivered Online On Demand18 hours
£12

Mentoring : Mentorship - CPD Certified

4.7(47)

By Academy for Health and Fitness

Super Saver Offer of The Year is Active; Previous Price: £3320 & Offered Price: £46!! ** Save Now: £3274 GBP! Offer Ends Soon; Hurry Up!! ** Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Mentoring bundle training. Study thecourse and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Bundle. Designed to build your professional skill set and enable you to do the best job possible, the Bundle course is ideal for those who aim to be the best in their fields. Our Mentoring Bundle Course contains 8 of our premium popular courses for one discounted price: Course 01: Mentoring Course Course 02: Leadership Skills Course Course 03: People Management Skills Course 04: Online Motivational Speaking Training Course 05: Communication Skills Masterclass Course 06: TV Presenter Online Course Course 07: Personal Development Coach Online Course Course 08: Time Management Students can expect to complete this Course in around 20 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Course. All the courses under this Mentoring Bundle are split into a number of expertly created modules to provide you with an in-depth and professional learning experience. Students who successfully complete this Course will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Courses. With this comprehensive Course, you can achieve your dreams and train for your ideal career. The Course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Course covers everything you need in order to progress in your chosen career. Enrolling on the Course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Course. Why Train With the Academy for Health & Fitness? All-in-one package of 8 Premium Bundle Courses Opportunity to earn a certificate accredited by CPD after completing this course Interactive Mentoring Bundle course material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Mentoring Bundle course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! ****Course Curriculum**** Our Bundle consists of the following learning modules: Introduction to Coaching and Mentoring The Process of Mentoring Matching Mentors and Mentees Making Mentoring Work for You Coaching and Mentoring Models (Part 01) Coaching and Mentoring Models (Part 02) Effective Communication Skills Personal Skills Management Skills Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Courses Right for You? This Mentoring Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Mentoring Bundle course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path This Mentoring Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates Certificate of completion Digital certificate - £10 For Each and Every Course of this bundle. CPDQS Accredited Certificate Hard copy certificate - £29 For International Students, have to pay an additional 10 GBP as a shipping fee.

Mentoring : Mentorship - CPD Certified
Delivered Online On Demand20 hours
£39

Legal Secretary Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The legal sector is a thriving industry in the UK, and legal secretaries play a vital role in ensuring its smooth operation. Did you know that according to a recent report, there are over 100,000 legal secretaries employed in the UK alone? If you're interested in a challenging and rewarding career in law, this diploma course is the perfect first step. This Diploma in Legal Secretary at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This comprehensive Legal Secretary Diploma course equips you with the essential skills and knowledge to excel in a legal environment. You'll gain a solid understanding of UK legal systems and procedures, covering areas like business law, employment law, family law, and contract law. The course also focuses on developing your practical skills in legal research, document preparation, case management, and communication. By the end of this program, you'll be confident in providing exceptional support to lawyers and solicitors, making you a valuable asset to any legal team. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Legal Secretary at QLS Level 5 Course 02: Business Law Course 03: UK Employment Law Course 04: Family Law Course 05: Contract Law UK This Legal Secretary training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Legal Secretary Gain a thorough understanding of the UK legal system. Master key legal concepts across various practice areas. Develop essential legal document preparation and processing skills. Enhance your communication and interpersonal skills for a legal environment. Learn effective time management techniques for a fast-paced legal office. Gain the confidence to excel in a legal secretary role. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Legal Secretary Get a free student ID card with Legal Secretary Training program (£10 postal charge will be applicable for international delivery) The Legal Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary at QLS Level 5 Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career starters Legal professionals Career changers Administrative assistants Paralegal aspirants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Legal secretary Paralegal Legal assistant Conveyancing assistant Solicitor's secretary Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Legal Secretary at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Legal Secretary Diploma - CPD Certified
Delivered Online On Demand24 hours
£41

Email Writing Training

4.5(3)

By Studyhub UK

In today's fast-paced digital world, effective communication is the linchpin of success. 'Email Writing Training' is meticulously crafted to turn you into an adept communicator in the digital realm. Delve deep into the art of composing compelling emails that captivate, inform, and persuade. Navigate the labyrinth of email management, strike the right tone, and employ styles that resonate. In addition, the course serves as a guiding light, illuminating potential pitfalls, ensuring your messages always hit the right mark. Learning Outcomes Understand the dynamics of e-mail communications in modern settings. Master the foundational techniques for crafting compelling emails. Acquire strategies to efficiently manage and organise your e-mail. Distinguish and apply various writing styles and tones suited for different audiences. Recognise potential e-mail hazards and exercise caution while communicating. Why choose this Email Writing Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Email Writing Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Email Writing Training for? Professionals aiming to enhance their digital communication skills. Content writers seeking to diversify their writing styles. Office administrators keen on efficient email management. Sales and marketing personnel aiming to improve client communication. Students and fresh graduates entering the corporate world. Career path Email Marketing Specialist: £25,000 - £40,000 Communications Officer: £24,000 - £38,000 Content Writer: £20,000 - £35,000 Digital Marketing Executive: £22,000 - £40,000 Office Administrator: £18,000 - £30,000 Client Relations Manager: £30,000 - £50,000 Prerequisites This Email Writing Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Email Writing Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: E-Mail Communications E-Mail Communications 00:40:00 Module 02: Fundamentals of Writing Effective E-mails Fundamentals of Writing Effective E-mails 00:55:00 Module 03: Manage Your E-mail Manage Your E-mail 00:42:00 Module 04: Writing Styles and Tone Writing Styles and Tone 00:44:00 Module 05: Additional Tips for Writing Effective E-Mail Additional Tips for Writing Effective E-Mail 00:44:00 Module 06: Exercise Caution Exercise Caution 00:44:00 Assignment Assignment - Email Writing Training 00:00:00

Email Writing Training
Delivered Online On Demand4 hours 29 minutes
£10.99

Disability & SEN

4.5(3)

By Studyhub UK

Dive deep into the realm of 'Disability & SEN' with our comprehensive course designed to empower educators and caregivers alike. This curriculum sheds light on the pivotal legal entitlements surrounding Special Educational Needs (SEN), delving into the nuances of disabilities and their impact on development. You'll embark on a transformative journey, understanding the diverse types of SEN, the repercussions of disability, and the pivotal role of communication and interaction in special education settings. This course further encapsulates the physical needs of individuals, emphasising the roles and responsibilities one must assume in this sphere. Learning Outcomes Understand the legal rights associated with Special Educational Needs (SEN). Analyse the correlation between disabilities and developmental stages. Identify various Special Educational Needs and grasp their inherent characteristics. Comprehend the broader implications of disabilities in different contexts. Master the art of effective communication and interaction within special education environments. Why buy this Disability & SEN course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Disability & SEN there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Disability & SEN course for? Educators looking to deepen their understanding of SEN. Parents or guardians of children with special needs. Medical and healthcare professionals aiming to expand their knowledge in the field. Social workers and counsellors seeking insights into disability contexts. Policy makers aiming to create more inclusive educational policies. Prerequisites This Disability & SEN does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Disability & SEN was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Special Educational Needs Coordinator (SENCo): £25,000 - £42,000 Special Education Teacher: £24,000 - £40,000 Disability Support Worker: £18,000 - £28,000 Educational Psychologist: £40,000 - £90,000 SEN Counsellor: £22,000 - £37,000 Inclusion Manager: £28,000 - £45,000 Course Curriculum Module 01: Legal Entitlement with SEN Legal Entitlement with SEN 00:13:00 Module 02: Disabilities & Development Disabilities & Development 00:14:00 Module 03: Types of Special Educational Needs Types of Special Educational Needs 00:16:00 Module 04: Effects of Disability Effects of Disability 00:16:00 Module 05: Special Needs & Special Education Special Needs & Special Education 00:16:00 Module 06: Communication and Interaction Communication and Interaction 00:19:00 Module 07: Physical Needs and Roles and Responsibilities Physical Needs and Roles and Responsibilities5 00:17:00

Disability & SEN
Delivered Online On Demand1 hour 51 minutes
£10.99

Driving Instructor Training

4.5(3)

By Studyhub UK

The Driving Instructor Training course covers essential topics such as understanding the role of a driving instructor, structured driver training, ADI exams, communication skills, handling new clients, learning to drive, driving large vehicles, assessment techniques, and dealing with disabilities and impairments. Learning Outcomes: Understand the role and responsibilities of a driving instructor. Learn about structured driver training methods and effective teaching techniques. Prepare for the ADI exams and gain knowledge of the examination process. Develop effective communication skills to interact with and guide new clients. Acquire knowledge of the learning-to-drive process and best practices for learner drivers. Gain skills to handle and teach driving large vehicles, such as commercial trucks or buses. Learn various assessment items and techniques for evaluating learner drivers. Understand how to deal with disabilities and impairments during driver training. Why buy this Driving Instructor Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Driving Instructor Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Driving Instructor Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Driving Instructor Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Driving Instructor (Self-Employed): £30,000 - £40,000 per annum Driving School Instructor: £25,000 - £35,000 per annum Advanced Driving Instructor: £35,000 - £45,000 per annum Fleet Driver Trainer: £30,000 - £40,000 per annum DVSA Examiner: £27,000 - £36,000 per annum Road Safety Officer: £25,000 - £35,000 per annum Course Curriculum Module 01: The Driving Instructor The Driving Instructor 00:20:00 Module 02: Structured Driver Training Structured Driver Training 00:29:00 Module 03: The ADI Exams The ADI Exams 00:37:00 Module 04: Communication Skills and Dealing with a New Client Communication Skills and Dealing with a New Client 00:26:00 Module 05: Learning to Drive Learning to Drive 00:35:00 Module 06: Driving Large Vehicles Driving Large Vehicles 00:35:00 Module 07: Assessment Items Assessment Items 00:28:00 Module 08: Disabilities and Impairments Disabilities and Impairments 00:34:00 Assignment Assignment - Driving Instructor Training 00:00:00

Driving Instructor Training
Delivered Online On Demand4 hours 4 minutes
£10.99

Customer Service Manager Training and Front Desk Certification

4.5(3)

By Studyhub UK

Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00

Customer Service Manager Training and Front Desk Certification
Delivered Online On Demand1 hour 58 minutes
£10.99

Leadership & Management Diploma Complete Bundle

4.3(43)

By John Academy

Overview The challenging and stressful job of leading a team towards a goal can be quite easy if you have the right skills. Develop the key skills and expertise required to be a proficient leader with our Leadership & Management Diploma Complete Bundle.  This 8-in-1 bundle includes the following courses.    LEADERSHIP AND PEOPLE MANAGEMENT DIPLOMA PROFESSIONAL PROJECT MANAGEMENT DIPLOMA EMERGENCY PLANNING TRAINING LEADERSHIP & MANAGEMENT SITUATIONAL LEADERSHIP DIPLOMA PERSONAL LEADERSHIP TIME MANAGEMENT TRAINING DELEGATION SKILLS FOR MANAGERS   This bundle course is the perfect training ground for those who aspire to be great leaders. In this course, you will learn the core theories of leadership. The informative modules will teach you effective techniques for people management, emergency planning and project management. You will get the chance to develop the skills required for effective communication and employee motivation. Furthermore, you will be able to polish your delegation and time management skills. At the end of this bundle course, you will receive a certificate of achievement. This certificate will vouch for your leadership skills and open new doors of career opportunities. Join now! Learning Outcomes Understand the basic principles of people management Learn about different stages of the project life cycle Get introduced to the key elements of the emergency response procedure Familiarise yourself with the leadership theories Know how to keep the employees motivated Develop the ability to effectively communicate as a leader Improve your time management and delegation skills Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Project Management Time Management Delegation People Management Communication Motivation Who Should Take This Leadership & Management Diploma Complete Bundle? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Leadership & Management Diploma Complete Bundle is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Leadership & Management Diploma Complete Bundle will equip you with effective skills and abilities and help you explore career paths such as  Project Manager Human Resources Manager: Team Supervisor Consultant Entrepreneur

Leadership & Management Diploma Complete Bundle
Delivered Online On Demand1 hour
£11.99

Family Support Worker

By IOMH - Institute of Mental Health

Overview of Family Support Worker The family support worker role has become increasingly pivotal in the ever-evolving landscape of family dynamics. Statistics indicate that 1 in 9 families in the UK need support. This course offers a gateway to a rewarding career dedicated to empowering families and fostering resilience. With a focus on practical strategies, legislative frameworks, and effective communication, you'll gain the expertise to navigate complex family situations. From addressing sensitive issues to safeguarding vulnerable individuals, this family support worker course equips you with the tools to make a meaningful impact. Explore the nuances of building trust, resolving conflicts, and providing comprehensive support tailored to each family's needs. Seize the opportunity to become a catalyst for positive change, one family at a time. UK statistics reveal a growing demand for skilled professionals in this field, making this course a valuable investment in your future.  Unlock your potential and start on a journey that transcends mere education - it's a calling to uplift communities, one family at a time. Get a quick look at the course content: This Family Support Worker Course will help you to learn: Explain the role and responsibilities of a Family Support Worker. Analyse relevant legislation, policy, and guidance frameworks. Identify and explore strategies for addressing family issues. Apply safeguarding procedures to ensure the well-being of children and adults. Develop effective communication skills for building trust with families. Implement approaches to empower families and promote positive change. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Family Support Worker. Enrol today and complete the course to achieve a certificate that can change your career forever. Details These are Few Family Support Worker Duties: Assess Family Needs: This involves understanding the unique challenges each family faces, such as financial hardship, disability, or relationship difficulties. Develop Support Strategies: Family support workers help families address their needs by offering guidance on budgeting, parenting skills, accessing resources, and communication techniques. Safeguard Children: Identifying and reporting potential threats to children's well-being is crucial. This includes recognising signs of abuse or neglect and following procedures for reporting concerns. Build Trusting Relationships: Establishing rapport and trust with families from diverse backgrounds is essential for adequate support. Collaborate With Professionals: Family support workers work alongside social workers, teachers, and mental health practitioners to ensure families receive comprehensive support. Family support workers are crucial in strengthening family relationships, improving parenting skills, and helping families overcome obstacles. Their duties involve direct support, referrals, advocacy, education, and collaboration with community services. Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Family Support Worker course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals interested in pursuing a career as a Family Support Worker. Social workers are looking to enhance their skills in family support. Counsellors are seeking to expand their expertise in family dynamics. Educators and school staff who interact with families regularly. Community workers are dedicated to improving the well-being of families. Requirements You don't need any educational qualification or experience to enrol in the Family Support Worker course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path As you complete this course, you'll gain a solid foundation in Family Support Work, opening doors to various fulfilling career opportunities. Consider few potential career paths in the UK, along with their average family support worker salary: Youth Worker: £18K to £28K/year. Social Worker: £25K to £40K/year. Family Support Worker: £20K to £30K/year. Parenting Support Advisor: £22K to £30K/year. Community Outreach Coordinator: £20K to £35K/year. Course Curriculum Family Support Worker Module 01: Introduction to Family Support Work Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships Module 07: Building Relationships 00:36:00 Optional Assignment Optional Assignment - Family Support Worker 00:00:00

Family Support Worker
Delivered Online On Demand4 hours 35 minutes
£11