961 Courses

"You know what they say in the Game of Thrones, 'Leaders are made, not born.' And it couldn't be more true in the professional world too. But, how do you make yourself a leader? How do you stand out in a crowded job market? The answer lies in our Leadership, Personal Development with CV Writing and Job Searching bundle." This bundle is your ticket to the world of professional growth and success. It offers a comprehensive curriculum that covers everything from leadership skills to job search strategies, ensuring you have all the tools you need to climb up the corporate ladder and achieve your aspirations. With 3 QLS-endorsed courses, you'll be receiving 3 hardcopy certificates upon completion, including a Diploma in Leadership, a certificate in Personal Development, and a certificate in CV Writing and Job Searching. And just like Jim Halpert's rise from a sales representative to a co-manager, this bundle is your chance to climb the corporate ladder and reach new heights in your career. With 3 QLS-endorsed courses, you will also have access to five CPD-QS accredited relevant courses and five more CPD-QS accredited career development courses. Why should people in the UK learn about this topic? According to a recent survey, over 90% of employers believe that leadership skills are crucial for success in the workplace. Additionally, a LinkedIn study found that professionals with a strong personal brand are 40 times more likely to receive job opportunities. So, if you're ready to take charge of your career and become a leader in your industry, enrol in our Leadership, Personal Development with CV Writing and Job Searching bundle today! QLS Endorsed Courses: Course 01: Diploma in Leadership at QLS Level 4 Course 02: Advanced Certificate in Personal Development at QLS Level 3 Course 03: Award in CV Writing and Job Searching at QLS Level 2 CPD QS Accredited Courses: Course 04: Personal and Networking Skills Course 05: The Principles of Ethical Leadership Course 06: Building a Foundation for Leadership Success Course 07: Foundations of Leadership and Negotiation Skills Development Course 08: Job Interview Masterclass Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Leadership and Management Course Course 10: Career Development and Passion Course 11: Professional CV Writing Course 12: Boost Your Confidence and Self-Esteem Course 13: Public Speaking: Confident Delivery Skills Learning Outcomes: Develop strong leadership skills Enhance your personal development plan Learn how to write a winning CV Master job searching and interview techniques Improve your personal and networking skills Understand the principles of ethical leadership Receive three hardcopy certificates upon completion Diploma in Leadership: This course covers modules on leadership styles, decision making, communication, conflict resolution, and team management. You will learn how to inspire and motivate your team, and how to lead with a vision and purpose. Personal Development: This course covers modules on personal growth, self-awareness, goal setting, time management, and stress management. You will learn how to identify your strengths and weaknesses, set achievable goals, and manage your time and stress effectively. CV Writing and Job Searching: This course covers modules on writing an impactful CV and cover letter, researching and applying for jobs, and preparing for interviews. You will learn how to market yourself effectively and secure your desired job. Certification Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course. The Quality Licence Scheme is a credible and renowned endorsement that marks high qualityand excellence in the UK. It is well accepted and sought after by industry experts and recruiters. Learners who purchase this bundle will receive Three Hardcopy QLS Certificates at their door! CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders Individuals looking to enhance their personal development Job seekers looking to improve their CV and interview skills Students looking to enter the job market Professionals looking to upskill and advance their careers Career path Manager: £45,000-£70,000 per year Business Development Manager: £40,000-£70,000 per year Human Resources Manager: £45,000-£80,000 per year Marketing Manager: £40,000-£70,000 per year Project Manager: £45,000-£80,000 per year Certificates Certificate of completion Hard copy certificate - Included

Picture this. You're sitting in a high-powered boardroom meeting, surrounded by executives, lawyers, and important clients. They're all relying on you to keep things running smoothly, take notes, and keep everyone on track. You're the Executive PA, and you're the glue that holds everything together. But to be a successful Executive PA, you need more than just basic skills. You need to be efficient, organised and have excellent communication skills. That's where our Executive PA, Legal Secretary & Communication bundle comes in. This bundle is designed to equip you with the skills you need to excel in your role as an Executive PA or Legal Secretary. The three QLS-endorsed courses cover Executive PA skills, legal secretary skills, and effective communication skills. These courses will teach you how to organise and manage tasks effectively, understand legal terminology, and communicate professionally in a variety of settings. Upon completing the three QLS-endorsed courses, you'll receive three hardcopy certificates to showcase your new skills and expertise. But that's not all. Our bundle also includes five CPD QS-accredited relevant courses and five more CPD QS-accredited career development courses. The five relevant courses are designed to further enhance your knowledge and understanding of office administration, document control, legal office administration, online meeting management, and business writing. These courses cover key topics that are essential for success in an Executive PA or Legal Secretary role.The five career development courses are designed to help you advance in your career and achieve your goals. Why should people in the UK learn about Executive PA, Legal Secretary & Communication? The answer is simple. The Executive PA and Legal Secretary roles are in high demand, and having the right skills and qualifications can make you more marketable in today's job market. In fact, Executive PAs and Legal Secretaries can earn an average salary of £30,000 to £45,000 per year, depending on the industry and location. That's why our Executive PA, Legal Secretary & Communication bundle is the perfect choice for anyone looking to enhance their skills and advance in their career. Don't miss this opportunity to gain valuable skills and knowledge. Sign up for our Executive PA, Legal Secretary & Communication bundle today and take the first step towards a brighter future. QLS Endorsed Courses: Course 01: Diploma in Executive PA at QLS Level 6 Course 02: Diploma in Legal Secretary at QLS Level 5 Course 03: Certificate in Effective Communication Skills at QLS Level 3 CPD QS Accredited Courses: Course 04: Office Administration Course 05: Document Control Course 06: Legal Office Administration Course 07: Meeting Management Online Course 08: Business Writing Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Leadership and Management Course Course 10: Career Development and Passion Course 11: Professional CV Writing Course 12: Boost Your Confidence and Self-Esteem Course 13: Public Speaking: Confident Delivery Skills Learning Outcomes: Understand and implement effective executive support techniques Develop practical skills in legal administration and document control Communicate effectively with colleagues, clients, and stakeholders Manage and organise online meetings Develop effective business writing skills Understand and implement effective office administration techniques Maintain confidentiality and discretion in the workplace Executive PA: This course covers essential skills required for executive support, including diary management, meeting coordination, and travel planning. Learners will develop practical skills and knowledge that they can apply to support senior executives in their organisation. Legal Secretary: This course covers legal administration skills, including file management, document drafting, and client communication. Learners will develop practical skills and knowledge that they can apply to support legal professionals in their organisation. Effective Communication Skills: This course covers essential communication skills, including active listening, nonverbal communication, and conflict resolution. Learners will develop practical skills that they can apply to communicate effectively with colleagues, clients, and stakeholders. Certification Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course. The Quality Licence Scheme is a credible and renowned endorsement that marks high qualityand excellence in the UK. It is well accepted and sought after by industry experts and recruiters. Learners who purchase this bundle will receive Three Hardcopy QLS Certificates at their door! CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Executive assistants and personal assistants Legal secretaries and administrators Professionals looking to develop their communication skills Anyone looking to start a career in administration or support roles Career path Executive Assistant: £22,000 - £45,000 per year Legal Secretary: £18,000 - £32,000 per year Office Manager: £20,000 - £40,000 per year Document Control Specialist: £18,000 - £35,000 per year Business Communications Specialist: £20,000 - £45,000 per year Certificates Certificate of completion Hard copy certificate - Included

Imagine the power to unlock a world of opportunities, the power to turn your dreams into reality and the power to achieve success beyond your wildest imaginations. That's exactly what you can get with the Real Estate Agent, Property Sales with Customer Service Bundle. In this bundle, you'll be equipped with the skills and knowledge to become a real estate agent, handle property sales and provide top-notch customer service. The bundle consists of 3 QLS-endorsed courses, each designed to equip you with the skills you need to succeed in this highly competitive industry. You'll learn about Real Estate Agent Complete Training, Phone-Based Customer Service, and Residential Property Sales. In today's fast-paced world, customer service skills are more important than ever. People are looking for quick and efficient solutions, and with the Phone-Based Customer Service course, you'll learn how to provide just that. You'll learn how to communicate effectively, handle difficult customers and provide outstanding customer service. On the other hand, the Residential Property Sales course will teach you all you need to know about the sales process. From identifying potential clients to closing the deal, you'll learn the ins and outs of property sales. In addition to the 3 QLS-endorsed courses, there are 5 CPD-QS accredited relevant courses and 5 more CPD-QS accredited career development courses. From Property Management to Innovative Customer Service Techniques, you'll get the opportunity to learn about a wide range of topics that will help you build a successful career. So why wait? Take advantage of this incredible opportunity and start your journey to success today! QLS Endorsed Courses: Course 01: Advanced Diploma in Real Estate Agent - Complete Training at QLS Level 7 Course 02: Diploma in Phone-Based Customer Service Training at QLS Level 5 Course 03: Diploma in Residential Property Sales Training at QLS Level 4 CPD QS Accredited Courses: Course 04: Property Management Course 05: Property Law Course 06: Property Development Diploma Course 07: Know the Selling Strategies that Boost Customer Acquisition Course 08: Innovative Customer Service Techniques Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Leadership and Management Course Course 10: Career Development and Passion Course 11: Professional CV Writing Course 12: Boost Your Confidence and Self-Esteem Course 13: Public Speaking: Confident Delivery Skills Learning Outcomes: Acquire a comprehensive understanding of the real estate industry and the role of a real estate agent. Develop effective customer service skills to establish and maintain positive relationships with clients. Learn how to identify clients' needs and match them with the right properties. Gain knowledge of residential property sales, including negotiating and closing deals. Enhance your communication skills, both verbal and written, to effectively communicate with clients. Develop time management and organisation skills to be more productive and efficient. Learn how to keep up to date with the latest industry trends and regulations to remain competitive. Real Estate Agent Complete Training: This comprehensive course covers all aspects of the real estate industry and provides a comprehensive understanding of the role of a real estate agent. It includes modules on marketing, sales, communication skills, and legal requirements. Phone-Based Customer Service: This course focuses on developing phone-based customer service skills, including effective communication, problem-solving, and conflict resolution. It covers best practices for handling customer inquiries and maintaining positive client relationships. Residential Property Sales: This course covers the basics of residential property sales, including how to identify potential clients, how to market properties, and how to negotiate and close deals. It covers all the critical aspects of selling residential properties. Certificate QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are looking to start a career in the real estate industry. Real estate agents looking to expand their skills and knowledge. Sales professionals who want to learn more about the real estate industry. Customer service professionals who want to improve their phone-based customer service skills. Property managers and developers who want to expand their knowledge of the real estate industry. Career path Real Estate Agent: £20,000 - £60,000 Property Manager: £25,000 - £50,000 Customer Service Representative: £20,000 - £30,000 Sales Executive (Real Estate): £20,000 - £60,000 Property Developer: £35,000 - £80,000 Certificates Certificate of completion Hard copy certificate - Included

Imagine the power to unlock a world of opportunities, the power to turn your dreams into reality and the power to achieve success beyond your wildest imaginations. That's exactly what you can get with the Real Estate Agent, Property Sales with Customer Service Bundle. In this bundle, you'll be equipped with the skills and knowledge to become a real estate agent, handle property sales and provide top-notch customer service. The bundle consists of 3 QLS-endorsed courses, each designed to equip you with the skills you need to succeed in this highly competitive industry. You'll learn about Real Estate Agent Complete Training, Phone-Based Customer Service, and Residential Property Sales. In today's fast-paced world, customer service skills are more important than ever. People are looking for quick and efficient solutions, and with the Phone-Based Customer Service course, you'll learn how to provide just that. You'll learn how to communicate effectively, handle difficult customers and provide outstanding customer service. On the other hand, the Residential Property Sales course will teach you all you need to know about the sales process. From identifying potential clients to closing the deal, you'll learn the ins and outs of property sales. In addition to the 3 QLS-endorsed courses, there are 5 CPD-QS accredited relevant courses and 5 more CPD-QS accredited career development courses. From Property Management to Innovative Customer Service Techniques, you'll get the opportunity to learn about a wide range of topics that will help you build a successful career. So why wait? Take advantage of this incredible opportunity and start your journey to success today! QLS Endorsed Courses: Course 01: Advanced Diploma in Real Estate Agent - Complete Training at QLS Level 7 Course 02: Diploma in Phone-Based Customer Service Training at QLS Level 5 Course 03: Diploma in Residential Property Sales Training at QLS Level 4 CPD QS Accredited Courses: Course 04: Property Management Course 05: Property Law Course 06: Property Development Diploma Course 07: Know the Selling Strategies that Boost Customer Acquisition Course 08: Innovative Customer Service Techniques Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Leadership and Management Course Course 10: Career Development and Passion Course 11: Professional CV Writing Course 12: Boost Your Confidence and Self-Esteem Course 13: Public Speaking: Confident Delivery Skills Learning Outcomes: Acquire a comprehensive understanding of the real estate industry and the role of a real estate agent. Develop effective customer service skills to establish and maintain positive relationships with clients. Learn how to identify clients' needs and match them with the right properties. Gain knowledge of residential property sales, including negotiating and closing deals. Enhance your communication skills, both verbal and written, to effectively communicate with clients. Develop time management and organisation skills to be more productive and efficient. Learn how to keep up to date with the latest industry trends and regulations to remain competitive. Real Estate Agent Complete Training: This comprehensive course covers all aspects of the real estate industry and provides a comprehensive understanding of the role of a real estate agent. It includes modules on marketing, sales, communication skills, and legal requirements. Phone-Based Customer Service: This course focuses on developing phone-based customer service skills, including effective communication, problem-solving, and conflict resolution. It covers best practices for handling customer inquiries and maintaining positive client relationships. Residential Property Sales: This course covers the basics of residential property sales, including how to identify potential clients, how to market properties, and how to negotiate and close deals. It covers all the critical aspects of selling residential properties. Certificate QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are looking to start a career in the real estate industry. Real estate agents looking to expand their skills and knowledge. Sales professionals who want to learn more about the real estate industry. Customer service professionals who want to improve their phone-based customer service skills. Property managers and developers who want to expand their knowledge of the real estate industry. Career path Real Estate Agent: £20,000 - £60,000 Property Manager: £25,000 - £50,000 Customer Service Representative: £20,000 - £30,000 Sales Executive (Real Estate): £20,000 - £60,000 Property Developer: £35,000 - £80,000 Certificates Certificate of completion Hard copy certificate - Included

Picture this. You're sitting in a high-powered boardroom meeting, surrounded by executives, lawyers, and important clients. They're all relying on you to keep things running smoothly, take notes, and keep everyone on track. You're the Executive PA, and you're the glue that holds everything together. But to be a successful Executive PA, you need more than just basic skills. You need to be efficient, organised and have excellent communication skills. That's where our Executive PA, Legal Secretary & Communication bundle comes in. This bundle is designed to equip you with the skills you need to excel in your role as an Executive PA or Legal Secretary. The three QLS-endorsed courses cover Executive PA skills, legal secretary skills, and effective communication skills. These courses will teach you how to organise and manage tasks effectively, understand legal terminology, and communicate professionally in a variety of settings. Upon completing the three QLS-endorsed courses, you'll receive three hardcopy certificates to showcase your new skills and expertise. But that's not all. Our bundle also includes five CPD QS-accredited relevant courses and five more CPD QS-accredited career development courses. The five relevant courses are designed to further enhance your knowledge and understanding of office administration, document control, legal office administration, online meeting management, and business writing. These courses cover key topics that are essential for success in an Executive PA or Legal Secretary role.The five career development courses are designed to help you advance in your career and achieve your goals. Why should people in the UK learn about Executive PA, Legal Secretary & Communication? The answer is simple. The Executive PA and Legal Secretary roles are in high demand, and having the right skills and qualifications can make you more marketable in today's job market. In fact, Executive PAs and Legal Secretaries can earn an average salary of £30,000 to £45,000 per year, depending on the industry and location. That's why our Executive PA, Legal Secretary & Communication bundle is the perfect choice for anyone looking to enhance their skills and advance in their career. Don't miss this opportunity to gain valuable skills and knowledge. Sign up for our Executive PA, Legal Secretary & Communication bundle today and take the first step towards a brighter future. QLS Endorsed Courses: Course 01: Diploma in Executive PA at QLS Level 6 Course 02: Diploma in Legal Secretary at QLS Level 5 Course 03: Certificate in Effective Communication Skills at QLS Level 3 CPD QS Accredited Courses: Course 04: Office Administration Course 05: Document Control Course 06: Legal Office Administration Course 07: Meeting Management Online Course 08: Business Writing Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Leadership and Management Course Course 10: Career Development and Passion Course 11: Professional CV Writing Course 12: Boost Your Confidence and Self-Esteem Course 13: Public Speaking: Confident Delivery Skills Learning Outcomes: Understand and implement effective executive support techniques Develop practical skills in legal administration and document control Communicate effectively with colleagues, clients, and stakeholders Manage and organise online meetings Develop effective business writing skills Understand and implement effective office administration techniques Maintain confidentiality and discretion in the workplace Executive PA: This course covers essential skills required for executive support, including diary management, meeting coordination, and travel planning. Learners will develop practical skills and knowledge that they can apply to support senior executives in their organisation. Legal Secretary: This course covers legal administration skills, including file management, document drafting, and client communication. Learners will develop practical skills and knowledge that they can apply to support legal professionals in their organisation. Effective Communication Skills: This course covers essential communication skills, including active listening, nonverbal communication, and conflict resolution. Learners will develop practical skills that they can apply to communicate effectively with colleagues, clients, and stakeholders. Certification Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course. The Quality Licence Scheme is a credible and renowned endorsement that marks high qualityand excellence in the UK. It is well accepted and sought after by industry experts and recruiters. Learners who purchase this bundle will receive Three Hardcopy QLS Certificates at their door! CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Executive assistants and personal assistants Legal secretaries and administrators Professionals looking to develop their communication skills Anyone looking to start a career in administration or support roles Career path Executive Assistant: £22,000 - £45,000 per year Legal Secretary: £18,000 - £32,000 per year Office Manager: £20,000 - £40,000 per year Document Control Specialist: £18,000 - £35,000 per year Business Communications Specialist: £20,000 - £45,000 per year Certificates Certificate of completion Hard copy certificate - Included

Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. A fantastic approach that helps you unpack the issues, respond positively and find an effective solution that moves everyone forward... This course will: deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict build your confidence and comfort around being in situations that involve conflict give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: help clients recognise conflict and understand their own responses to it help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes provide clients with a framework and structure for addressing conflict in a healthy way help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. Why take this course Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. Addressing conflict in the right way helps us solve problems and improves the health and wellbeing of everyone involved... What the course covers The common causes of interpersonal conflict The negative impacts and potential benefits in conflict situations How to consider intentions and outcomes when engaging in conflict The different methods used to influence the outcome of conflict, and how the method influences the outcome What a resolution really is The cultural and contextual influences on perceptions, experience, and responses to conflict The role our innate needs and resources play in conflict situations Identifying our influence on the process of conflict Effective skills to engage people who are in conflict A practical, sequenced model for effective mediation and conflict resolution An effective framework for facilitating constructive conversations How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties Effective skills to facilitate negotiations Techniques and diffusing strategies to reduce potential barriers How to access resources to build agreements that last The effective skills needed to facilitate negotiations How to implement opportunities in organisations to address conflict effectively Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively And much more… Course Programme The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Approaches to conflict 11.00am Discussion over tea/coffee 11.30am Understanding Causes and Impact 1.00pm Lunch (included) 1.45pm Increasing engagement 3.00pm Discussion over tea/coffee 3.15pm Reaching Resolution 4.00pm Day ends Who is this course suitable for? This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

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The Anti Harassment and Bullying course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Anti Harassment and Bullying bundle, you really hit the jackpot. 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