22291 Courses

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Overview Uniform System of Accounting for Lodging Industries Part 2 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Uniform System of Accounting for Lodging Industries Part 2 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction To The Course 00:02:00 Introducing Hotel Operating Structure-Profit Centers 00:03:00 Introducing Hotel Operating Structure-Support Centers 00:03:00 Explaining The Main Profit & Loss Statement 00:09:00 F&B Department Revenue F&B Profit & Loss Statement Template (Revenue And Cost Of Sale) Part 1 00:05:00 F&B Profit & Loss Template Explained Part 2 00:04:00 Food Revenue And Beverage Revenue Explained 00:08:00 F&B Allowance And Other Revenue Lines Explained 00:16:00 F&B Department Expenses F&B Cost Of Food Sales And Beverage 00:09:00 F&B Cost Of Sale For Other Revenue 00:06:00 F&B Dept Labour Cost (Salary And Wages) 00:05:00 F&B Dept Other Line Items For Labour Cost 00:08:00 F&B Labour Cost Supplimental Pay And Employee Benefits 00:08:00 F&B Operating Exenses - Banquet Expenses 00:03:00 F&B Operating Expenses Starting With C 00:08:00 F&B Operating Expenses - Decoration To Linens 00:10:00 F&B Operating Exenses - Management Fee To Utensils 00:08:00 F&B Department Statistics F&B Dept Operating Metrics Prescribed By USALI 00:10:00 F&B Dept Statistocs To Understand Profitability By Venue 00:06:00 F&B Dept Formula To Calculate Metrices Discussed Earlier 00:08:00 How To Analyse P&L And Resource Fixed And Variable Expenses And How To Analyse P&L 00:16:00 Additional Resource Additional Materials 00:00:00 Assignment Assignment - Uniform System of Accounting for Lodging Industries Part 2 00:00:00

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 2 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 2 course you will get fundamental ideas of phone-based customer service, the key understanding of building rapport over the phone and so on. Enrol in this course today and start your instant first step towards learning about phone etiquette. Learn faster for instant implementation. Learning Outcome Familiarise with building rapport over the phone Understand aspects of phone etiquette Gain in-depth knowledge of the inbound and outbound calls Deepen your understanding of active listening and managing tough callers How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £223,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 2 Module 01: Aspects of Phone Etiquette 00:31:00 Module 02: Building Rapport Over the Phone 00:24:00 Module 03: Inbound and Outbound Calls 00:16:00 Module 04: Active Listening and Managing Tough Callers 00:28:00 Assignment Assignment - Phone-Based Customer Service Part - 2 00:00:00

Red Teams - Using Red Teams to Ensure Excellence in Program Delivery With a vision to ensure successful and sustainable program delivery, learn how to build and manage effective Red Teams from a mesh of skill sets, including: Project Management, System Engineering, and Risk Management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Red Teams - Using Red Teams to Ensure Excellence in Program Delivery With a vision to ensure successful and sustainable program delivery, learn how to build and manage effective Red Teams from a mesh of skill sets, including: Project Management, System Engineering, and Risk Management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Be Resilient- Stress, Emotion and Relationship Management has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the course today, and learn from the very best the industry has to offer! This best selling Be Resilient- Stress, Emotion and Relationship Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Be Resilient- Stress, Emotion and Relationship Management is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. This course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Be Resilient- Stress, Emotion and Relationship Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Be Resilient- Stress, Emotion and Relationship Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Be Resilient- Stress, Emotion and Relationship Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.

Duration 2 Days 12 CPD hours This course is intended for vRealize Operations on-premises customers including operators and system administrators. Overview By the end of the course, you should be able to meet the following objectives: List the vRealize Operations use cases Identify features and benefits of vRealize Operations Use interface features to assess and troubleshoot operational problems Create policies to meet the operational needs of your environment Recognize effective ways to optimize performance, capacity, and cost in data centers Troubleshoot and manage problems using workbench, alerts, and predefined dashboards Manage configurations Configure application monitoring using VMware vRealize Operations Cloud Appliance™ Monitor the health of the vRealize Operations cluster Perform cluster management tasks This two-day course is for users who are responsible for day-to-day management of VMware vRealize© Operations?. This course explains policies, capacity concepts, and workload optimization with real-world use cases. This course covers application monitoring, troubleshooting using workbench, alerts, predefined dashboards, and explains how to manage compliance and configurations. Course Introduction Introductions and course logistics Course objectives Introduction to vRealize Operations List the vRealize Operations use cases Access the vRealize Operations User Interface (UI) vRealize Operations Concepts Identify the product UI components Create and use tags to group objects Use a custom group to group objects vRealize Operations Policies Create policies for the various workloads Explain how policy inheritance works Capacity Optimization Define the capacity planning terms Explain the capacity planning models Assess the overall capacity of a data center and identify the optimization recommendations Costing in vRealize Operations Discuss about the cost drivers in vRealize Operations Assess the cost of your data center inventory Performance Optimization Introduction to performance optimization Define the business and operational intentions for a data center Automate the process of optimizing and balancing workloads in data centers Report the results of the optimization potential Troubleshooting and Managing Configuration Describe the troubleshooting workbench Recognize how to troubleshoot problems by monitoring alerts Use step-by-step workflows to troubleshoot the vSphere objects Assess your environment?s compliance to standards View the configurations of the vSphere objects in your environment Operating System and Application Monitoring Describe the native service discovery and application monitoring features Configure the application monitoring Monitor the operating systems and applications Managing a vRealize Operations Deployment Monitor the health of a vRealize Operations cluster Generate a support bundle View the vRealize Operations log files and audit reports Perform the vRealize Operations cluster management tasks Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Operations for Operators [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Operations for Operators [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Security architects System designers Network administrators Operations engineers Network managers, network or security technicians, and security engineers and managers responsible for web security Cisco integrators and partners Overview After taking this course, you should be able to: Describe Cisco WSA Deploy proxy services Utilize authentication Describe decryption policies to control HTTPS traffic Understand differentiated traffic access policies and identification profiles Enforce acceptable use control settings Defend against malware Describe data security and data loss prevention Perform administration and troubleshooting This course shows you how to implement, use, and maintain Cisco© Web Security Appliance (WSA), powered by Cisco Talos, to provide advanced protection for business email and control against web security threats. Through a combination of expert instruction and hands-on practice, you?ll learn how to deploy proxy services, use authentication, implement policies to control HTTPS traffic and access, implement use control settings and policies, use the solution?s anti-malware features, implement data security and data loss prevention, perform administration of Cisco WSA solution, and more.This course helps you prepare to take the exam, Securing the Web with Cisco Web Security Appliance (300-725 SWSA). Describing Cisco WSA Technology Use Case Cisco WSA Solution Cisco WSA Features Cisco WSA Architecture Proxy Service Integrated Layer 4 Traffic Monitor Data Loss Prevention Cisco Cognitive Intelligence Management Tools Cisco Advanced Web Security Reporting (AWSR) and Third-Party Integration Cisco Content Security Management Appliance (SMA) Deploying Proxy Services Explicit Forward Mode vs. Transparent Mode Transparent Mode Traffic Redirection Web Cache Control Protocol Web Cache Communication Protocol (WCCP) Upstream and Downstream Flow Proxy Bypass Proxy Caching Proxy Auto-Config (PAC) Files FTP Proxy Socket Secure (SOCKS) Proxy Proxy Access Log and HTTP Headers Customizing Error Notifications with End User Notification (EUN) Pages Utilizing Authentication Authentication Protocols Authentication Realms Tracking User Credentials Explicit (Forward) and Transparent Proxy Mode Bypassing Authentication with Problematic Agents Reporting and Authentication Re-Authentication FTP Proxy Authentication Troubleshooting Joining Domains and Test Authentication Integration with Cisco Identity Services Engine (ISE) Creating Decryption Policies to Control HTTPS Traffic Transport Layer Security (TLS)/Secure Sockets Layer (SSL) Inspection Overview Certificate Overview Overview of HTTPS Decryption Policies Activating HTTPS Proxy Function Access Control List (ACL) Tags for HTTPS Inspection Access Log Examples Understanding Differentiated Traffic Access Policies and Identification Profiles Overview of Access Policies Access Policy Groups Overview of Identification Profiles Identification Profiles and Authentication Access Policy and Identification Profiles Processing Order Other Policy Types Access Log Examples ACL Decision Tags and Policy Groups Enforcing Time-Based and Traffic Volume Acceptable Use Policies, and End User Notifications Defending Against Malware Web Reputation Filters Anti-Malware Scanning Scanning Outbound Traffic Anti-Malware and Reputation in Policies File Reputation Filtering and File Analysis Cisco Advanced Malware Protection File Reputation and Analysis Features Integration with Cisco Cognitive Intelligence Enforcing Acceptable Use Control Settings Controlling Web Usage URL Filtering URL Category Solutions Dynamic Content Analysis Engine Web Application Visibility and Control Enforcing Media Bandwidth Limits Software as a Service (SaaS) Access Control Filtering Adult Content Data Security and Data Loss Prevention Data Security Cisco Data Security Solution Data Security Policy Definitions Data Security Logs Performing Administration and Troubleshooting Monitor the Cisco Web Security Appliance Cisco WSA Reports Monitoring System Activity Through Logs System Administration Tasks Troubleshooting Command Line Interface

This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans

Course Overview: Personal Branding Fundamentals   In the modern professional landscape, personal branding has become a crucial aspect of success. Whether you're an entrepreneur, freelancer, or climbing the corporate ladder, establishing and managing your personal brand can significantly impact your career trajectory. The 'Personal Branding Fundamentals' course is meticulously designed to equip you with the essential skills and strategies to develop a compelling personal brand that resonates with your audience and fosters long-term success.   Module 1: Defining Your Brand Identity In Module 1, you will embark on a journey to discover and define your unique brand identity. You'll learn how to identify your strengths, values, and passions, and leverage them to craft a distinct personal brand that sets you apart from the competition. Module 2: Crafting Your Brand Story Module 2 delves into the art of storytelling and its pivotal role in personal branding. You'll learn how to craft a compelling brand narrative that captivates your audience, communicates your values, and forges genuine connections. Module 3: Maintaining Your Personal Brand Consistency is key to maintaining a strong personal brand. In Module 3, you'll explore strategies for consistently presenting your brand across various touchpoints, from social media platforms to face-to-face interactions, ensuring that your brand remains authentic and memorable. Module 4: Creating a Personal Branding Strategy Module 4 focuses on developing a comprehensive personal branding strategy tailored to your goals and target audience. You'll learn how to set measurable objectives, identify your target audience, and choose the most effective channels to amplify your brand message. Module 5: Implementing Your Personal Brand Strategy In Module 5, you'll dive into the practical implementation of your personal branding strategy. From optimizing your LinkedIn profile to crafting engaging content, you'll learn actionable tactics to effectively communicate your brand message and enhance your visibility. Module 6: Online Reputation Management In the digital age, your online reputation can make or break your personal brand. Module 6 equips you with the tools and techniques to monitor and manage your online presence, effectively handle feedback and criticism, and safeguard your reputation in an ever-evolving digital landscape.   Conclusion By the end of the 'Personal Branding Fundamentals' course, you will have gained a comprehensive understanding of the principles and practices of personal branding. Armed with practical skills and strategies, you'll be well-positioned to cultivate a powerful personal brand that opens doors, attracts opportunities, and propels you towards your professional goals. Whether you're a seasoned professional or just starting your career journey, investing in your personal brand is an investment in your future success. Course Curriculum Module 1_ Defining Your Brand Identity Defining Your Brand Identity 00:00 Module 2_ Crafting Your Brand Story Crafting Your Brand Story 00:00 Module 3_ Maintaining Your Personal Brand Maintaining Your Personal Brand 00:00 Module 4_ Creating a Personal Branding Strategy Creating a Personal Branding Strategy 00:00 Module 5_ Implementing Your Personal Brand Strategy Implementing Your Personal Brand Strategy 00:00 Module 6_ Online Reputation Management Online Reputation Management 00:00