5008 Courses

***Level 5: Accounting and Finance*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Level 5: Accounting and Finance course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. Learning Outcomes After completing this Level 5: Accounting and Finance course, learner will be able to: Understand the essentials of accounting and finance Understand the types of cost data and cost analysis Gain a thorough understanding of contribution analysis Understand break-even and cost-volume-profit analysis Understand relevant cost and know to make short-term decisions Know how to manage financial assets Understand forecasting cash needs and budgeting Cost control and variance analysis Know how to manage accounts receivable and credit Know how to manage inventory Understand the time value of money Know how to improve managerial performance Understand capital budgeting decisions Understand improve managerial performance Understand sources of short-term financing Know how to consider term loans and leasing Understand long-term debt and equity financing Understand accounting conventions and recording financial data Why Choose Level 5 Accounting and Finance Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 5: Accounting and Finance*** Detailed Course Curriculum Module 1: Essentials of Accounting and Finance Identify the Non-Financial Manager's Concern with Finance The Importance of Finance Financial and Operating Environment Module 2: Types of Cost Data and Cost Analysis The Importance of Cost Data Types of Costs How Do Your Costs Behave? Segregating Fixed Cost and Variable Cost Cost Allocation Cost Analysis What You Can Learn from the Japanese? Module 3: Contribution Analysis Should You Accept a Special Order? How Do You Determine a Bid Price? Determining Profit from Year to Year Are You Utilising Capacity? Module 4: Break-Even and Cost-Volume-Profit Analysis What is Cost-Volume-Profit Analysis? What and Why of Break-Even Sales? What is the Margin of Safety? Cash Break-Even Point What is Operating Leverage? Sales Mix Analysis Module 5: Relevant Cost and Making Short-Term Decisions What Costs Are Relevant to You? Accepting or Rejecting a Special Order Pricing Standard Products Determining Whether to Sell or Process Further Adding or Dropping a Product Line Utilising Scarce Resources Don't Forget the Qualitative Factors Module 6: Forecasting Cash Needs and Budgeting Forecasts Using Forecasts Preparing Financial Forecasts Budgets The Sales Budget The Production Budget The Direct Material Budget The Direct Labour Budget The Factory Overhead Budget The Ending Inventory The Selling and Administrative Expense Budget The Cash Budget The Budgeted Income Statement The Budgeted Balance Sheet A Shortcut Approach to Formulating the Budget Module 7: Cost Control and Variance Analysis Defining a Standard The Usefulness of Variance Analysis Setting Standards Determining and Evaluating Sales Variances Cost Variances Labour Variances Overhead Variances The Use of Flexible Budgets in Performance Reports Standards and Variances in Marketing Sales Standards Variances in Warehousing Costs Module 8: Managing Financial Assets Working Capital Financing Assets Managing Cash Properly Getting Money Faster Delaying Cash Payments Opportunity Cost of Foregoing a Cash Discount Volume Discounts Module 9: Managing Accounts Receivable and Credit Credit References Credit Policy Analysing Accounts Receivable Module 10: Managing Inventory Inventory Management Considerations Inventory Analysis Determining the Carrying and Ordering Costs The Economic Order Quantity (EOQ) Avoiding Stock Outs Determining the Reorder Point or Economic Order Point (EOP) The ABC Inventory Control Method Supply Chain Management Module 11: The Time Value of Money Future Values - How Money Grows Future Value of an Annuity Present Value - How Much Money is Worth Now? Present Value of Mixed Streams of Cash Flows Present Value of an Annuity Perpetuities Applications of Future Values and Present Values Module 12: Capital Budgeting Decisions Types of Investment Projects What Are the Features of Investment Projects? Selecting the Best Mix of Projects With a Limited Budget Income Taxes and Investment Decisions Types of Depreciation Methods How Does MACRS Affect Investment Decisions? The Cost of Capital Module 13: Improving Managerial Performance What is Return on Investment (ROI)? What Does ROI Consist of? - Du Pont Formula ROI and Profit Objective ROI and Profit Planning ROI and Return on Equity (ROE) Module 14: Sources of Short-Term Financing Trade Credit Cash Discount When are Bank Loans Advisable? Working with a Bank Issuing Commercial Paper Using Receivables for Financing Using Inventories for Financing Module 15: Considering Term Loans and Leasing Intermediate-Term Bank Loans Using Revolving Credit Insurance Company Term Loans Financing with Equipment Leasing Module 16: Long-Term Debt and Equity Financing Types of Long-Term Debt Equity Securities How Should You Finance? Module 17: Accounting Conventions and Recording Financial Data Double Entry and the Accounting Equation Assessment Method After completing each module of the Level 5: Accounting and Finance course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5: Accounting and Finance course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5: Accounting and Finance This course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Level 5: Accounting and Finance There are no specific requirements for Level 5: Accounting and Finance course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 5: Accounting and Finance This course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included

Step into the dynamic world of marketing and master the intricacies of customer relationship management with our enlightening course on 'Marketing & CRM.'

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Overview   With the ever-increasing demand for Accountancy in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Accountancy may be.   Learning about Accountancy or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Accountancy. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Accountancy is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Accounting Masterclass course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Accounting Masterclass course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Accounting Masterclass course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Accountancy, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Accountancy, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Accountancy, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Accounting Masterclass course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Grasping Bookkeeping and Accounting Basics Grasping Bookkeeping and Accounting Basics 00:00 Module 2 - Choosing an Accounting Method Choosing an Accounting Method 00:00 Module 3 - Keeping the Books (Autosaved) Keeping the Books (Autosaved) 00:00 Module 4 - Tracking Purchases Tracking Purchases 00:00 Module 5 - Counting Your Sales Counting Your Sales 00:00 Module 6- Presenting Financial Condition _ Business Valuation Presenting Financial Condition _ Business Valuation 00:00 Module 7 - Analyzing Financial Statements Analyzing Financial Statements 00:00

Overview With the ever-increasing demand for Sage in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Sage may be. Learning about Sage or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Sage . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Sage is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Sage course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Sage course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Sage course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Sage , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Sage , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Sage , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Sage course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 Setting Up The System Setting Up The System 00:00 Module 02 Nominal Ledger Nominal Ledger 00:00 Module 03 Customers Customers 00:00 Module 04 Suppliers Suppliers 00:00 Module 05 Sales Ledger Sales Ledger 00:00 Module 06 Sundry Payments Sundry Payments 00:00 Module 07 Sundry Receipts Sundry Receipts 00:00 Module 08 Petty Cash Petty Cash 00:00 Module 09 Bank Reconciliation Bank Reconciliation 00:00 Module 10 Payroll Wages Payroll Wages 00:00

Overview Venture into the captivating realm of Etsy UK, where artistic dreams seamlessly blend with business strategies. Our 'ETSY Marketing and Business' course unravels the tapestry behind establishing and growing an iconic Etsy shop. As you delve into this curriculum, be prepared to journey from the foundational elements of setting up your Etsy store to mastering the subtle nuances of Etsy Marketing and SEO. The digital marketplace can often seem like an enigma. But fear not, for this course serves as your compass, guiding you through branding, storytelling, and making those crucial upgrades to elevate your Etsy shop. By the end, not only will you be proficient in managing an Etsy seller account, but you'll also be equipped to maximise your sales and growth potential. As the course culminates with 'Enjoy The Adventure!', you're reminded that the Etsy journey is as much about passion and artistry as it is about business. Embracing the world of Etsy doesn't merely open doors to potential earnings; it introduces you to a community of like-minded creatives and entrepreneurs. Whether you aim to sell on Etsy as a hobby or dream of turning it into a full-fledged business, this course is your roadmap. Dive in, explore, and let's embark on this enthralling expedition together. Learning Outcomes: Comprehend the foundational principles of setting up an Etsy shop. Develop a compelling brand narrative and identify its significance in driving sales. Understand and implement effective Etsy marketing strategies. Master the concept of SEO, tailoring it to boost your shop's visibility. Ascertain advanced techniques to expand and upscale your business. Why buy this ETSY Marketing and Business? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the ETSY Marketing and Business there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring artists and craftsmen eager to monetise their passion. Existing sellers aiming to enhance their store's visibility and sales. Entrepreneurs interested in delving into the digital marketplace. Marketing enthusiasts keen on understanding the unique platform. Branding aficionados wanting to craft compelling stories for online products. Prerequisites This ETSY Marketing and Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ETSY Marketing and Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Etsy Shop Owner: £20,000 - £50,000 annually, based on sales volume. Etsy Platform Strategist: £35,000 - £55,000 annually. Digital Marketer (Etsy Focus): £28,000 - £48,000 annually. SEO Specialist for Online Marketplaces: £32,000 - £52,000 annually. Branding Consultant for Online Sellers: £30,000 - £60,000 annually. E-commerce Business Advisor: £40,000 - £70,000 annually. Course Curriculum Unit 01: Introduction Introduction 00:03:00 Why Etsy? 00:04:00 Unit 03: Set Up Your Etsy Shop The Basics. Discover Your Product. 00:05:00 What is Your Niche? Study Your Competition. 00:03:00 Find the Core of Your Brand 00:02:00 Develop Your Brand Identity 00:09:00 Be Consistent. Quality vs Quantity. BONUS 00:04:00 Unit 02: Tell Your Story: Branding Open Your Etsy Store in Less Than 4 Minutes 00:04:00 Make It Shine. First Impression is everything! 00:10:00 Unit 04: Building a Successful Etsy Store The Anatomy of a Successful Etsy Listing - Part 1 00:18:00 The Anatomy of a Successful Etsy Listing - Part 2 00:04:00 Shipping. Production Partners 00:05:00 Unit 05: Etsy Marketing Discounts & Free Shipping 00:05:00 Using Etsy Ads to Take Your Shop to the Next Level 00:08:00 This is a SECRET that most people overlook, but it is the KEY in 2021 00:02:00 Abandoned Cart 00:02:00 Bringing Your Customers Back Into Your Store 00:06:00 Make Them Buy MORE 00:01:00 Unit 06: Understanding SEO Understanding How Etsy's Search Engine Works 00:06:00 The Key to Successful Titles & Tags 00:13:00 Brainstorming Keyword Ideas 00:05:00 The 5 Essential Rules of Etsy SEO 00:02:00 Unit 07: Take Your Shop to the Next Level The Importance of Customer Service 00:07:00 How to Turn a 1-Star Review into a 5-Star Review 00:09:00 Promotions & Social Media 00:11:00 BONUS 00:06:00 Unit 08: Enjoy The Adventure! Meet You At The Top! 00:03:00 Assignment Assignment - ETSY Marketing and Business 00:00:00

Embark on a transformative journey into the dynamic world of property with our 'Basic Training for Real Estate Agents' course, designed to arm you with the foundational knowledge essential for success in the real estate arena. From the outset, Module 1 orients you to the realm of estate agency, defining roles and setting the scene for your exciting new career path. As you navigate through the curriculum, you'll be guided through the varied species of agents, revealing the secrets to embarking effectively on your professional journey. The course's core will equip you with the know-how to identify and list properties, master the art of valuation, and fine-tune your negotiation prowess to excel in both sales and letting. Learning Outcomes Understand the role and responsibilities of a real estate agent. Identify the different specialisations within estate agency and their functions. Master the initial steps and strategies for listing and selling properties. Develop expertise in property valuation and the negotiation process. Learn the use of modern technology in the estate agency and comprehend regulatory practices. Why choose this Basic Training for Real Estate Agents course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Basic Training for Real Estate Agents Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Basic Training for Real Estate Agents course for? Newcomers eager to carve a niche in the real estate industry. Sales professionals transitioning to the property sector. Individuals interested in understanding the real estate market mechanics. Entrepreneurs seeking to start their own estate agency. Career changers drawn to the potential and dynamism of property sales and letting. Career path Estate Agent - £18,000 to £30,000 Lettings Negotiator - £16,000 to £25,000 Real Estate Valuer - £20,000 to £40,000 Property Manager - £20,000 to £35,000 Real Estate Marketing Specialist - £22,000 to £33,000 Real Estate Regulatory Compliance Officer - £25,000 to £45,000 Prerequisites This Basic Training for Real Estate Agents does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basic Training for Real Estate Agents was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to the Course Introduction to the Course - Estate Agent 00:03:00 Module 1: Estate Agent: An Introduction Estate Agent: An Introduction 00:24:00 Module 2: Different Types of Estate Agents Different Types of Estate Agents 00:18:00 Module 3: Getting Started on the Job Getting Started on the Job 00:19:00 Module 4: Listing Property: Finding the Sellers Listing Property: Finding the Sellers 00:27:00 Module 5: Valuation Process Valuation Process 00:24:00 Module 6: Negotiating as Estate Agent Negotiating as Estate Agent 00:15:00 Module 7: Selling Property: Finding the Buyers Selling Property: Finding the Buyers 00:26:00 Module 8: Letting Property Letting Property 00:34:00 Module 9: Technology for Estate Agents Technology for Estate Agents 00:24:00 Module 10: Regulation of Estate Agents Regulation of Estate Agents 00:16:00 Final Recap Final Recap to the Course 00:00:00 Additional Reading Materials Additional Reading Materials - Basic Training for Real Estate Agents 00:06:00

Description: Want to improve your cash flow? or want to forecast your sales? Join the Flow Management and Forecasting course and learn to manage your flow and know how to reduce debt for improving your cash flow. The course is devoted to cashflow management. At first, you will learn the necessary concepts about forecasting. Next, the course explains cash flow, cash flow planning and management, dealing with the debt problem, improvements to the cash flow, cash flow problems, managing personal cash flow, and more. You will learn how to reduce your debt to improve the cash flow situation. The course shows you which cash flows on you. Finally, you will learn to amalgamate the superior knowledge in forecasting sales and to manage your flow. Upon completion, you will be able to manage your finances better. Who is the course for? Business owners, students of accountancy/ finance/bookkeeping, budding finance directors and management accountants Individuals who want to manage their personal cashflows better Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the course Introduction FREE 00:03:00 Forecasting Forecasting 00:07:00 Cashflow Management What is Cashflow? 00:05:00 Planning and Management 00:08:00 Planning Part 2 00:12:00 Where it can go Wrong 00:09:00 Personal Cashflow Analysis 00:05:00 Personal Cashflow Analysis my Numbers Story 00:06:00 Debt 00:10:00 Concluding lecture Conclusion 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to elevate your career in retail management? Dive into our comprehensive course, "Retail Management: Retail Pricing, Psychology and Strategies," designed to equip you with the essential knowledge and skills to excel in the dynamic world of retail. Whether you're an aspiring retail manager, a seasoned professional looking to update your skills, or someone eager to understand the intricacies of the retail industry, this course is your gateway to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Retail Management: Retail Pricing, Psychology and Strategies" course provides a comprehensive understanding of the retail industry. Learners will explore effective retail strategies, the psychology behind consumer behavior, and the importance of communicating with customers. They will also gain insights into pricing strategies, brand management, and selling across multiple channels. The course emphasizes the significance of choosing the right retail location, staying updated with trends, and targeting customers effectively. Students will learn about the sales process, how to lead and manage a retail team, and negotiating deals with suppliers. Additionally, the curriculum covers essential aspects of supply chain management, retail buying, and merchandising. It also addresses the importance of health and safety in retail stores and developing robust store security procedures. By the end of the course, learners will be equipped with the skills needed to thrive in various retail management roles. Course Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Psychology Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Consumer Rights Act Module 07: Retail Pricing Module 08: Retail Brand Management Module 09: Selling in Multiple Channels Module 10: Choosing a Retail Location Module 11: Taking Trends and Targeting Customers Effectively Module 12: The Sales Process and Dealing with Customers at the Checkout Module 13: Management Skills for Leading Your Team Module 14: Negotiate the Right Deal with Suppliers Module 15: Supply Chain Management in Retailing Module 16: Retail Buying and Merchandising Module 17: Health and Safety for Retail Stores Module 18: Develop Store Security Procedures Learning Outcomes: Understand fundamentals and strategies of retail management. Analyse consumer behaviour and retail psychology. Communicate effectively with customers and understand consumer rights. Develop pricing strategies and brand management skills. Implement supply chain and store security procedures. Master management skills for leading retail teams. CPD 10 CPD hours / points Accredited by CPD Quality Standards Retail Management: Retail Pricing, Psychology and Strategies 2:44:15 1: Module 01: Introduction to Retail Management 13:46 2: Module 02: Retail Strategy 09:44 3: Module 03: Retail Psychology 07:06 4: Module 04: Importance of Consumer Behaviour 05:48 5: Module 05: The Importance of Communicating with Customers 09:03 6: Module 06: Consumer Rights Act 08:42 7: Module 07: Retail Pricing 16:29 8: Module 08: Retail Brand Management 08:26 9: Module 09: Selling in Multiple Channels 12:40 10: Module 10: Choosing a Retail Location 08:55 11: Module 11: Taking Trends and Targeting Customers Effectively 05:38 12: Module 12: The Sales Process and Dealing with Customers at the Checkout 04:56 13: Module 13: Management Skills for Leading Your Team 08:40 14: Module 14: Negotiate the Right Deal with Suppliers 05:38 15: Module 15: Supply Chain Management in Retailing 07:37 16: Module 16: Retail Buying and Merchandising 11:27 17: Module 17: Health and Safety for Retail Stores 09:59 18: Module 18: Develop Store Security Procedures 08:41 19: CPD Certificate - Free 01:00 Who is this course for? Aspiring retail managers. Current retail employees. Small business owners. Individuals interested in consumer behaviour. Those entering the retail sector. Career path Retail Manager Store Supervisor Merchandising Manager Brand Manager Supply Chain Coordinator Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary