13677 Courses

Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

Course Overview Discover how to use the premier programming language, designed for client development and web and mobile apps, when you take this course on Dart Application Codes. Developed by Google, this versatile mobile-first platform has plenty of advantages that can be utilised for building apps for the two most popular handheld platforms (iOS and Android). With this training, you'll gain an acute understanding of the language and become capable of using Dart, running it fast and effectively on your chosen medium. This Programming Language training provides the total learning curve for using Dart and its myriad of functions. You'll learn the fundamental basics of the language, the practical usage of available functions, mastering Object Orientated Programming (OOP), working with asynchronous programming, and much more. This learning package contains the complete set of skills and knowledge needed to use Dart in computer development and excel in the programming industry for mobile and PC apps. This best selling Dart Application Codes has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Dart Application Codes is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Dart Application Codes is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Dart Application Codes is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Dart Application Codes, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Dart Application Codes will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Dart Application Codes to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. 

The construction industry is expected to Grow by 4.2% annually over the next five years in the UK alone

10 QLS Endorsed Courses for Inventory Manager | 10 QLS Endorsed Certificates Included | Life Time Access | Tutor Support

Office Admin Fall into Savings. Enjoy the biggest price fall this Autumn! Give a compliment to your career and take it to the next level. This Office Admin will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Office Admin will help you keep ahead of the pack. The Office Admin incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Office Admin will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Office Admin, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Office Admin course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Office Admin: Course 1: Paralegal Course 2: GDPR Course 3: Level 2 Microsoft Office Essentials Course 4: Document Control Course 5: Business Writing Course 6: Touch Typing Essentials Course 7: Online Meeting Management Course 8: Minute Taking Essentials Level 2 Course 9: Workplace Confidentiality Course 10: Workplace Safety Course How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Office Admin Bundle Course 1: Office Skills and Administration Management Diploma Personal Assistant Admin Support Administrative Management Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Excel Basics PowerPoint Basic Course 2: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals And much more... Course 3: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 4: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 Course 5: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle And much more... Course 6: Business Writing Words to Cut Building Strong Sentences And much more... Course 7: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K And much more... Course 8: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 9: Minute Taking Essentials Level 2 Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure And much more... Course 10: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality And much more... Course 11: Workplace Safety Course Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks And much more... CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Office Admin bundle. Requirements Our Office Admin is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Certificates Certificate of completion Digital certificate - Included

Do you find mathematics hard? Worry not, enrol in this course today and learn amazing tricks that will help you nail competitive mathematics exams. Quick Maths Tricks for Competitive Exams is a best-selling course developed by industry experts and already it has helped tons of students like you. It is suitable for anyone who wants to learn how to do better in mathematics exams. Most students find mathematics hard. If you are one of them, then you are going to love this course. It's designed to teach students like you how to solve mathematics problems easily and do better in competitive exams. This Quick Maths Tricks for Competitive Exams will teach you how to solve several different types of math problems like geometry, area calculation, simplification, percentage, speed, distance, time and many more. You will learn from an expert instructor through carefully curated video lessons.  Not only that, but our experienced tutors will also help you throughout the comprehensive syllabus of this course and answer all your queries through email. Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field, and you can show off your certificate in your Linkedin profile and in your resume to impress employers and boost your career. If you're interested in a new career or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. Our Quick Maths Tricks for Competitive Exams is packed with 94 modules and takes 17 hours, 2 minutes to study.  You will be able to study this course at your own pace, from anywhere and at any time. Enrol today if you want to become better at mathematics and do better in your exams.

An excellent career as Legal Secretary not only benefits you financially but also society. Learn about Contract and Business Law, Conflict and Conflict Resolution.

In the ever-evolving landscape of healthcare administration in the UK, the demand for skilled Medical Receptionists and Medical Transcriptionists has surged, presenting challenges in efficient patient care and accurate medical documentation. Recent issues in the Medical Receptionist sector have highlighted the critical need for professionals adept at juggling administrative tasks and ensuring seamless communication within healthcare settings. Our comprehensive course, "Medical Receptionist & Medical Transcription - Complete Training," is meticulously designed to equip you with the diverse skill set required to thrive in these vital roles. This Medical Receptionist & Medical Transcription - Complete Training Bundle Consists of the following Premium courses: Course 01: Medical Transcription Course 02: Medical Receptionist Course 03: Medical & Clinical Administrator Course 04: Mastering Healthcare GDPR Course 05: Transcription and Captioning Course 06: Minute Taking Training Course 07: Clinical Coding Course 08: Clinical Observations Skills Course 09: Medical Coding Inpatient Training: DRG-ICD Course 10: Medical Secretary Certification Course 11: Control and Administration of Medication Course 12: Microsoft Office course Course 13: Customer Service and Communication Skills Course 14: Emergency First Aid at Work Course 15: Goal Setting, Motivation, and Resilience for Life Course 16: Personal Hygiene Course 17: Pharmacy Assistant & Pharmacy Technician Course 18: Midwifery Training Course 19: Paramedicine Study Course 20: Medical Law 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Medical Receptionist & Medical Transcription Learning Outcomes: Upon completion of this Medical Receptionist & Medical Transcription - Complete Training bundle, you should be able to: Efficiently manage medical transcription tasks with precision and accuracy. Navigate the complexities of healthcare GDPR for enhanced compliance. Master the art of clinical coding and observations for meticulous record-keeping. Develop essential skills in minute-taking, ensuring comprehensive meeting documentation. Acquire expertise in Microsoft Office, a fundamental tool in healthcare administration. Demonstrate proficiency in customer service and communication within medical contexts. Unlock the gateway to a fulfilling career by mastering Medical Transcription, Receptionist duties, Clinical Administration, and more. Dive into the intricacies of GDPR compliance in healthcare, sharpen your transcription and captioning skills, and gain expertise in clinical observations and coding. With a focus on practical skills such as minute-taking, medication administration, and proficiency in Microsoft Office, this Medical Receptionist & Medical Transcription course ensures you are well-prepared for the dynamic challenges of the healthcare sector. Elevate your career prospects by gaining knowledge in emergency first aid, goal setting, and resilience, setting the stage for success in the demanding field of Medical Administration. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in Medical Administration roles. Those seeking a dynamic career in healthcare support services. Professionals aiming to enhance their administrative skills in medical settings. Aspiring Medical Transcriptionists looking to contribute to accurate record-keeping. Individuals interested in mastering clinical coding and observations. Anyone pursuing a fulfilling career in the healthcare sector without traditional qualifications. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Medical Receptionist & Medical Transcription course, all you need is - A smart device A secure internet connection And a keen interest in Medical Receptionist & Medical Transcription Career path Medical Receptionist: •21,000 - •26,000 per annum Medical Transcriptionist: •22,000 - •28,000 per annum Clinical Administrator: •25,000 - •32,000 per annum Clinical Coder: •27,000 - •34,000 per annum Pharmacy Technician: •20,000 - •26,000 per annum Paramedic: •26,000 - •32,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

In the fast-evolving landscape of UK DevOps engineering, the demand for skilled professionals has reached unprecedented levels. Recent challenges in the industry underscore the need for adept DevOps Engineers who seamlessly integrate web development, programming, and Linux proficiency. Our CPD Certified DevOps Engineer course is meticulously crafted to address these demands, offering a comprehensive journey through web development, Linux mastery, and specialised programming languages. Embrace a transformative learning experience that not only equips you with essential technical skills but also positions you at the forefront of the DevOps revolution in the UK. This DevOps Engineer - CPD Certified Bundle Consists of the following Premium courses: Course 01: Complete Web Development Course 02: Linux for Cloud and DevOps Engineers Course 03: Computer Programming Specialist Certificate Course 04: Basic C# Coding Course 05: C# Basics Course 06: JavaScript Functions Course 07: PHP Web Development with MySQL; GitHub & Heroku Course 08: ASP.Net MVC and Entity Framework Course Course 09: Learn Spring & Angular Material with a Full Web Application Course 10: Build Progressive Web Apps with Angular Course 11: Computer Science with Python Course Course 12: JavaScript Foundations for Everyone Course 13: Learn to Code HTML, CSS & Javascript Course 14: Asynchronous JavaScript Basics Course 15: Node JS: API Development with Swagger Interface Description Language Course 16: Mobile and Web Development with Ionic & Angular JS Course 17: Coding Essentials - Javascript, ASP. Net, C# - Bonus HTML Course 18: Basics of WordPress: Create Unlimited Websites Course 19: Master JavaScript with Data Visualization Course 20: Web Applications for Specialisation on Development 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this DevOps Engineer - CPD Certified bundle, you should be able to: Proficiency in complete web development and Linux for DevOps. Mastery in C# coding, ASP.Net MVC, and Entity Framework. Fluency in JavaScript, including advanced functions and asynchronous basics. Competence in mobile and web development with Ionic & Angular JS. Expertise in Python for computer science and data visualisation. Ability to create unlimited websites using WordPress and JavaScript. As you embark on this CPD-certified journey, you'll unravel the intricacies of complete web development fortified by Linux expertise. From mastering C# and JavaScript to delving into the realms of ASP.Net MVC and Entity Framework, this course ensures a holistic understanding of the technologies shaping the industry. Elevate your capabilities by building progressive web apps, exploring Python in computer science, and conquering the nuances of mobile and web development with Ionic & Angular JS. Join us to unlock the keys to success in the world of DevOps engineering, making an impact that echoes throughout the UK tech industry. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become DevOps Engineers. Web developers looking to enhance their Linux proficiency. Programmers seeking expertise in C# and JavaScript. Tech enthusiasts interested in ASP.Net MVC and Entity Framework. Those wanting to excel in mobile and web development. Individuals keen on mastering Python for data visualisation. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this DevOps Engineer course, all you need is - A smart device A secure internet connection And a keen interest in DevOps Engineer AWS Certified DevOps Engineer - Professional Career path Web Developer: •40,000 - •60,000 DevOps Engineer: •45,000 - •70,000 Full-Stack Developer: •50,000 - •75,000 Software Engineer: •45,000 - •65,000 JavaScript Developer: •40,000 - •60,000 Systems Administrator: •35,000 - •55,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

This course will take you through the key tools of Power BI. You will learn how to use them to clean and visualize data and create impressive reports and dashboards with ease.