35720 Courses

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

TEA ’N CHAT for new textiles teachers, with Nicky Simpson & Rachel Addy to chat about the first weeks back and how we can support you.

Level 1 Award in Support Work in Families Learning Outcomes: Define Support Worker qualities. Explain crisis rules for Support Worker. Implement parental responsibility as Support Worker. Evaluate early help by Support Worker. Implement career choices in Support Worker. Explain Support Worker concerns. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Award in Support Work in Families Course Syllabus Qualities of a Family Support Worker: Explore the essential qualities and attributes required to excel as a Family Support Worker. Support Worker Roles in Family Crisis: Gain an understanding of the critical roles and responsibilities of a Support Worker during family crises. Parental Responsibility 101: Learn about parental responsibilities and the role of a Support Worker in supporting parents and families. Early Help for Child and Family: Acquire knowledge about providing early assistance to children and families as a Support Worker. Choosing Family Support Worker as a Career: Discover the reasons and considerations for pursuing a career as a Family Support Worker. Concerns of a Family Support Worker: Understand the common concerns and challenges faced by Family Support Workers in their roles.

We deliver CSCS approved courses from the Base Business Space in Hull every Monday and Friday. Other days available on request! We also have access to a onsite CITB Test Centre! We have been supporting clients gain a CSCS Labourers and Skilled cards for over 10 years!

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

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