The Manual Handling - CPD Accredited Course is designed to provide individuals with essential knowledge and awareness of safe manual handling practices. Whether you're new to the topic or looking to refresh your understanding, this course ensures that you gain the necessary skills to mitigate risk while handling objects in various environments. Focusing on reducing injury through correct posture and technique, this course is a must for anyone engaged in lifting, carrying, or moving items as part of their daily tasks. Throughout the course, learners will delve into key concepts surrounding manual handling, from the fundamentals of body mechanics to understanding the common hazards associated with improper handling. The course empowers you to recognise potential risks and take steps to safeguard both yourself and those around you. With CPD accreditation, this course meets professional development standards, ensuring you gain a credible certification that will add value to your career, proving your commitment to maintaining a safe workplace environment. Good luck! ________________________________________________________________________ Key Features: CPD Certified Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Family Support Work Module 02: Solving Family Issues - Part 1 Module 03: Solving Family Issues - part 2 Module 04: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Legislation, Policy and Guidance Module 07: Understanding Child Development Module 08: Caring for Children Module 09: Healthy Food, Healthy living Module 10: Keeping Children Healthy & Safe Module 11: Child Protection Module 12: Coronavirus: The Outbreak Module 13: Sources, Symptoms & Spreading of the Coronavirus Module 14: The Vaccine, the Treatments and the Prevention of Nov Corona ________________________________________________________________________ Complete Career Guide for Family Support Worker Course - Level 3 CPD Accredited (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Family Support Worker. In addition to mastering the essentials of Family Support Worker, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Family Support Worker. Your dream career starts here! List of career guide courses included in Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Analyze and address family issues with effective problem-solving skills. Apply safeguarding principles in assessing and providing help to families. Interpret legislation, policies, and guidance relevant to family support work. Demonstrate understanding of child development and effective child care. Promote healthy living and nutrition for the well-being of families. Implement child protection measures, including awareness of the impact of COVID-19. ________________________________________________________________________ Accreditation All of our courses, including the Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become Family Support Workers. Professionals in social care seeking career enhancement. Parents interested in understanding child development and care. Those involved in child protection initiatives. Individuals aiming to contribute during health crises like the COVID-19 pandemic. Career path Family Support Worker - £20K to 30K/year. Child Care Worker - £18K to 25K/year. Social Services Assistant - £22K to 28K/year. Community Outreach Worker - £24K to 32K/year. Health Educator - £25K to 35K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
This 2 day course is ideal for Team Leaders and Managers who have had little or no training in the role where they have to lead a team and take on management responsibilities. It will give them confidence and the skills to take decisions and get the best performance from their team. The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course. Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development. Course Syllabus Module OneRole Assessment and Personal Development Planning Understanding roles and responsibilities Outline framework of management Taking the step into management Identifying personal development needs and planning Module TwoEffective Communication Skills Communicating to be effective - how and what to communicate Designing effective questioning techniques and listening actively Non-verbal communication Dealing with, and responding to, differing communication styles Module ThreeManaging Yourself Use of planning tools and techniques Dealing with time stealers and interruptions Learn how to delegate effectively Module FourManaging Your Team Understanding different management styles and how to use them Recognising performance management Setting expectations and clearly defining roles and responsibilities Pinpointing performance and motivating your team/individuals Learning the management actions required to maintain team effectiveness Team dynamics and looking at individual behaviour within teams First Line Management Course Management is the efficient, effective and economic use of resources to achieve results with and through the efforts of other people. Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . The Role of the First Line Manager as ‘Leader'. First Line Managers have Leadership responsibilities – this is often the biggest challenge for Team Leaders and Supervisors who have to adapt from performing a task to motivating a team. At the beginning of the 21st century, the most powerful sources of growth, employment and wealth creation are found in innovation-driven industries. As a result, organisational leaders face a whole new set of challenges. They have to change and will increasingly need to rely on the knowledge, skills, experience and judgement of all their people. Organisational leaders will need to place less emphasis on traditional structures and control, and concentrate on five key priorities: . Five Key Priorities . using strategic vision to motivate and inspire empowering employees at all levels accumulating and sharing internal knowledge gathering and integrating external information challenging the status quo and enabling creativity Using Strategic Vision. Effective leaders will develop a strategic vision that is clear and compelling, and communicate it in a way that gives a real sense of purpose and direction. A powerful vision is clear about direction and objectives, proactive in its approach, but allows room for flexibility about the means of achievement. A powerful vision is important because it is one way of linking the present to a desirable future. The role of strategic planning is then to map out a path to achieve that vision. However, visionary thinking should not be the exclusive province of the organisation's top executives. Successful leaders will encourage participation in the formulation of a strategic vision that offers different perspectives and encourages commitment. It is also important to empower employees with the responsibility and authority to implement the vision. . Empowering Employees. Some people have proposed the view that the great leader is a great servant [2]. Certainly, many organisations believe that an environment based on trust will produce better results than one of rules, regulation and hierarchy. This means that leaders will increasingly have to respond to their employees' needs and take on some unaccustomed roles, such as coach, teacher, information provider, facilitator, listener or supporter. But for empowerment to work, organisations will have to share information and knowledge far more than they have done in the past. This will certainly include First Line Managers . Challenging the status quo and enabling creativity. There are a number of ways in which effective First Line Managers can challenge the status quo and enable creativity: . Facilitate ‘constructive dissent', i.e. encourage people to question openly a manager's perspective without fear of retaliation. An interesting example of this is at Motorola, where employees can file a ‘minority report' and lodge a different point of view to their immediate First Line Manager on a business issue. Foster a culture that encourages risk-taking. Create a sense of urgency by producing a compelling picture of the risks of not changing. To summarise, successful First Line Managers will be those that are proactive both in facilitating organisational learning and encouraging positive adaptation to external changes. . A 2 day First Line Manager Course will accelerate the process for Team Leaders and Supervisors to reach a high level of competence and confidence in the Leadership role they have . Sample Exercises Our range of bespoke First Line Manager modules works wonders! The course outlines may look as you'd expect - but the content, approach and effect is very much greater than expectations. We have a very large library of innovative exercises that are highly effective in capturing and embedding the learning points in a practical way. Following each exercise - that may be aligned to a 'Financial Theme' - they are debriefed fully and related to how the learning can to be applied back in the work-place. They are also really great fun!! Here are some template modules and sample exercises designed to embed the learning in a motivational and memorable way:- Sample 'ice-breaker' Exercise - Number Crunch The team must be effectively led and motivated to work as one to reach their objective of visiting each location in a short period of time. Debrief - Leadership and co-ordination, strategy and planning, adapting approach, decision making & control Sample Exercise - Through the Hoop Taking the full team through the 'hoop' within the 'stretching' time limit is likely to exceed the group's own self-limitations. Time ManagementSample Exercise - Cones This task requires the team to take a numbered tower of 5 cones from point 'A' to 'B' in a specific order; this will have to meet the criteria outlined in the brief. The option of 'C' is vital to achieve the results. Debrief: Stepping back for overview Planning disciplines Time-budgeting Skills audit for delegation Handling ConflictSample Exercise - Cave Rescue Requires that the group make some difficult choices and then hold a press conference to justify their decisions while under scrutiny and criticism. This also displayed some required leadership learning; notably that a unified leadership team is crucial to gain commitment and confidence and also how vital it is to plan for any communication that will involve some sort of conflict. Handling Conflict and maintaining control in a professional manner are key debriefing points from this exercise. Communication, Negotiation & InfluenceSample Exercise - Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing Points: Engaging the other group to 'buy-in' to collaboration Commercial consequences when collaboration is lacking or difficult Effective communication and influence across barriers Global Thinking & Business Mind-setSample Exercise - Dragon's Den The delegation is split into 2 -3 groups - each with a specific product or service to win the Dragons' investment. (A specialised Toy; A unique Team Building Training programme; An eBook Library; An innovative soft-ware package for the Retail Industry Sector. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an 'I'm in' or an 'I'm out' reply. Debrief: Global business potential Supply Chain appreciation Commercial framework Performance ManagementSample Exercise - Juggling The group will be asked to set their own team target of how many 'issues' (balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group's preparation and approach to a variety 'team members' needs. Debrief: How to maintain focus when pressure is applied Ensuring effective communication Clarifying the approach for dealing with the unexpected Setting expectations and reviewing delivery Treating every team member as an individual Prioritisation & OrganisationSample Exercise - Labyrinth This activity requires the group to solve a number of tasks through verbal communication only, but they will be forbidden to write any information down or make any gestures using their hands. They will each be provided with a great deal of different pieces of data that has to be assimilated within an increasingly pressurised time-scale. The material also contains distracting and misleading 'red-herrings'. The task requires delegates to keep focussed on the 'critical path' and be very organised in order to meet the dead-line. Debrief: Rigour of planning - SMART Prioritising through ambiguity Time budgeting Assigning roles & responsibilities to break down volume of material The value of keeping accurate records In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers. Scheduled Courses A one day version of this First Line Management course is available as an Open Course delivered at our partner, the BCF's Training suites in Nottingham and Reading from the following scheduled dates... Classroom Course - Nottingham (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat 16 October 2023 09 January 2024 11 March 2024 Classroom Course - Reading (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat 07 December 2023 15 February 2024 14 May 2024 Zoom™ Course Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £495 + vat 11 September 2023 04 December 2023 13 March 2024 Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.
Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
This Level 7: Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Level 7: Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Level 7: Business Management course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Level 7: Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. 10 COURSES BUNDLE INFO Main Course : Level 7 Business Management Course *** Additional Courses*** Course 01: HR and Payroll Management Course 02: Level 5 Retail Management Course Course 03: Level 5 Diploma in Risk Management Course Course 04: Level 4 Time Management Course Course 05: Level 7 Diploma in Facilities Management Course 06: Level 5 Report Writing Course Course 07: Property Management Course 08: Level 2 Customer Service Course 09: Childcare and Nutrition ***Others Included*** Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Course Curriculum *** Level 7: Business Management *** Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law >-----------------------< Assessment Method After you have finished Level 7: Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7: Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 7: Business Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Level 7: Business ManagementCourse is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you tired of feeling like you're stuck in the shadows at work, missing out on promotions and the recognition you deserve? Do you find yourself struggling to keep up with the fast-paced demands of the modern office environment? The solution is right here, waiting for you! In the UK, where efficiency is paramount, our Office Skills: Secretarial & Shorthand, & PA Training program equips you with the skills that matter. With over70% of businesses seeking proficient office support, you'll be pleased to know that our course combines industry-focused modules with a success rate of 92% in the UK job market. Start your journey to becoming an invaluable asset in the workplace. Our course bundle offers a diverse learning experience, covering everything from fundamental office administration tasks like document management and communication to specialised areas like legal secretarial practices, compliance, and facilities management. You'll also gain valuable insights into team dynamics and virtual collaboration, preparing you to thrive in today's ever-evolving work environment. This Office Skills: Secretarial, Shorthand, & PA Training Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Office Administration & Skills Diploma Course 02: Legal Secretary Course 03: Compliance Officer Training Level 3 Course 04: Facilities Management Certificate (FMC) Course 05: Diploma in Performance Management Course 06: Workplace Confidentiality Course 07: Virtual Team Building and Management Course Whether you're a recent graduate or seeking career advancement, this bundle provides the perfect platform to launch your success. Invest in your future and enrol today! Learning Outcomes of Office Skills Gain a comprehensive understanding of core office administration principles. Develop proficiency in essential software applications like Microsoft Office. Master the art of legal document preparation and filing procedures. Implement effective compliance strategies within an organizational framework. Foster strong communication and interpersonal skills for successful team management. Uphold the highest ethical standards of confidentiality in the workplace. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Skills: Secretarial, Shorthand, & PA Get a free student ID card with Office Skills: Secretarial, Shorthand, & PA Training program (£10 postal charge will be applicable for international delivery) The Office Skills: Secretarial, Shorthand, & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills: Secretarial, Shorthand, & PA course materials The Office Skills: Secretarial, Shorthand, & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict And Conflict Resolution Module 13: Professional Conduct And Ethics Of Paralegals Module 14: Mandatory Knowledge Fields And Survival Tips For Paralegals Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 4 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: £29.99 CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career Changers Administrative Staff Legal Professionals Business Owners Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager Legal Secretary Compliance Officer Facilities Manager HR Assistant Team Leader Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Enrol in this Quality Management program right away to develop the abilities, expertise, and experience you need to advance your career. This training course covers the principles and practices of quality management. It aims to help participants understand how to effectively implement and maintain a quality management system in an organisation for business success. This Quality Management course is made up of a variety of in-depth, simple-to-digest sections that are intended to give you a thorough understanding of Quality Management. Also the modules will cover details about the 4 attributes of Quality management which are quality planning, quality control, quality assurance and quality improvement. Further you will get insights on customer expectation, delegation, six sigma, supply chain management and quality audits. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Quality Management Course 02: Supply Chain Management Course 03: Performance Management Course 04: People Management Skills Level 3 Course 05: Diploma in Lean Process and Six Sigma Course 06: Time Management Course 07: Commercial Law 2021 Course 08: Retail Operations Training Level 3 Course 09: Purchasing & Procurement Course - Level 3 Course 10: Facilities Management Course 11: Risk Management Level 7 So, enrol now to advance your career! Learning Outcomes: Fundamentals of quality management and how it impacts revenue and cost Master Total Quality Management and learn how to improve quality Understand quality control process and the benefits of it Learn about customer relationship management (CRM), Kano model, customer satisfaction Master Six Sigma project management, supply chain management Learn to get the best out of others through people management Get familiar with commercial laws, purchasing & procurement methods, facilities, and risk management Benefits you'll get from choosing Apex Learning for this Course: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Quality Management course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Quality Management designed by expert instructors Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills This approximately 3 hours course is packed with comprehensive information on Quality management delivered in 8 bite size modules with full audio voiceover. This bundle also includes 10 additional premium courses which are essential for a career in Quality management. Quality Management Module 01: Introduction to Quality Management - Topics covered are Definition of quality Impact on revenue and cost Evolution of quality Quality management system And much more Module 02: Total Quality Management - Topics covered are Total Quality Management (TQM) Primary elements of TQM Foundation and four side of TQM pyramid And much more Module 03: Quality Measurement and Improvement - Topics covered are Quality cost Measurement of employee cost Benchmarking Quality improvement process And much more Module 04: Quality Control - Topics covered are Quality assurance Quality circles and quality improvement teams Benefits of quality control And much more Module 05: Understanding Customer Expectations and Needs - Topics covered are Kano model Customer classification Customer relationship management program Customer satisfaction measurement And much more Module 06: Six Sigma Six sigma and its benefits Six sigma phases and steps DMAIC stage objectives Certifications and Implementation of Six sigma And much more Module 07: Supply Chain Management Decision making in Supply chain management (SCM) Production, warehousing and inventory management Transportation, supplier communication and performance And much more Module 08: Quality Audits Types of quality audits Audit program Planning and conducting the audit And much more How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is for beginners and intermediate professionals who want to improve their knowledge and gain the skills to develop and implement quality management system and business excellence thinking in their companies. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Quality Management course is a certification that is a great value to be added to your CV. With further study you could pursue a career as an: Quality Manager Quality Control Officer Quality Assurance Officer Quality Auditor Quality Engineer Quality Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Quality Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
With a single payment you will gain access to Jewellry Design Complete Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Launch your own business designing and selling jewellery. Our Jewellry Design Complete Diploma course will teach you the key skills needed to start a career in jewellery design, to create and sell beautiful jewellery. This course will take you through the design process from start to finish. From the techniques of jewellery design and the tricks and secrets of professional designers, to the equipment and tools needed to make stunning jewellery. Furthermore, you will learn about marketing and selling your designs, starting your own business and working in the jewellery industry. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Jewellry Design Complete Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Jewellry Design Complete Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Jewellry Design Complete Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Jewellery Design Complete Diploma: One payment, but lifetime access to 10 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home What other courses are included with this Jewellry Design Complete Diploma? Microsoft Teams Coronavirus (COVID-19) Awareness Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Leadership and Influencing Skills Emotional Intelligence and Human Behaviour Curriculum ***Jewellry Design Complete Diploma*** Jewellery Making and Beading History of Beads Different Kinds of Beads and Its Definitions Different Kinds of Gemstones and Its Definitions Decorating Jewellery and Beads Making Magic with Beads, Crystals, Pearls and Stones Setting Up Your Workshop Discovering Simple Jewelry Making Techniques Uncovering the Simple Secrets of Stringing and Knotting Different Stringing and Knotting Jewelry Projects Different Wire Wrapping Jewelry Projects Common Jewelry Mistakes to Avoid Jewelry for Every Occasion Creating Fun, Funky Jewelry for Everyday Wear Everyday Jewelry Projects Crafting your Own Evening, Bridal and Holiday Jewelry Evening Jewelry Projects How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 10= £100) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Jewellry Design Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Jewellry Design Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
Venture into the intricate world of Certificate in Administrative Management at QLS Level 3 with our comprehensive course, designed to mould you into the linchpin of any organisation. Immerse yourself in a journey that delves deep into the nuances of office administration, from mastering business etiquette to making impactful travel arrangements. Beyond the daily tasks, you'll hone skills like time management and business writing, turning you into an indispensable asset for any business that understands the importance of seamless administrative operations. Learning Outcomes Develop a profound understanding of the responsibilities and roles in office administration. Acquire mastery in business communication, from telephone skills to writing prowess. Learn efficient techniques for organising meetings, managing time, and handling mail services. Understand the significance of representing your boss and company with utmost professionalism. Enhance organisational skills, including effective planning, scheduling, and record-keeping. Why choose this Certificate in Administrative Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Certificate in Administrative Management at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Administrative Management at QLS Level 3 course for? Aspiring administrators aiming to cement their place in the corporate world. Secretaries and personal assistants looking to elevate their administrative capabilities. Managers and team leads who interact regularly with administrative personnel. Entrepreneurs seeking to streamline their business operations. Students considering a future in administrative or managerial roles. Career path Office Administrator: £18,000 - £30,000 Executive Assistant: £25,000 - £45,000 Front Desk Manager: £20,000 - £35,000 Operations Coordinator: £23,000 - £40,000 Facilities Manager: £28,000 - £50,000 Administrative Supervisor: £26,000 - £42,000 Prerequisites This Certificate in Administrative Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Certificate in Administrative Management at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Administrative Management Module 01: Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:21:00 Module 04: Business Telephone Skills 00:21:00 Module 05: Representing Your Boss and Company 00:36:00 Module 06: Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:27:00 Module 09: Time Management 00:37:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:29:00 Mock Exam Mock Exam - Administrative Management 00:20:00 Final Exam Final Exam - Administrative Management 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
The Principles of Team Leading course provides a comprehensive understanding of effective management and leadership practices. Through modules focused on leadership theories, performance improvement, team dynamics, motivation, communication, negotiation, and organizational skills, participants will develop essential competencies to lead high-performing teams. The course also covers topics such as talent management, succession planning, change management, time and stress management, emotional intelligence, conflict resolution, risk management, and corporate responsibility. Additionally, participants will receive training in Microsoft Word, Excel, and PowerPoint for enhanced productivity. Learning Outcomes: Grasp the fundamental concepts of management and leadership. Explore various leadership theories and their application. Enhance management and leadership performance through effective strategies. Develop skills in building and managing high-performance teams. Understand techniques for motivating and engaging employees. Gain organizational skills for efficient task and project management. Learn talent management and succession planning principles. Acquire proficiency in Microsoft Word, Excel, and PowerPoint for business use. Why buy this Principles of Team Leading? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Team Leading you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Principles of Team Leading course is ideal for Aspiring team leaders and supervisors seeking to enhance their leadership skills. Existing team leaders aiming to refine their management techniques. Professionals transitioning into leadership roles. Individuals interested in understanding organizational dynamics and effective teamwork. Prerequisites This Principles of Team Leading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - Average Salary: £25,000 - £35,000 per year. Operations Manager - Average Salary: £35,000 - £55,000 per year. Department Manager - Average Salary: £30,000 - £50,000 per year. Project Manager - Average Salary: £35,000 - £55,000 per year. Human Resources Manager - Average Salary: £30,000 - £50,000 per year. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00
Course Overview: The Office Skills and Administration Level 3 course covers everything from business writing and phone etiquette to body language interpretation and minute-taking methods. You will not only learn to improve your communication and organisational aptitudes, but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for continuous support Engaging and interactive learning materials A comprehensive curriculum covering various aspects of Office Skills and Administration Level 3 Learn at your own pace, anywhere and anytime Who is This Course For? The Office Skills and Administration Level 3 course is for individuals looking to improve their office skills and administrative capabilities. It's suitable for office professionals, administrators, and those aspiring to enhance their office management expertise, whether you're new to the field or have some experience. What You Will Learn: This Office Skills and Administration Level 3 course covers: Efficient personal assistant skills. Effective admin support techniques. Administrative management strategies. Enhanced organisational skills. Professional telephone etiquette. Business writing proficiency. Time management, effective communication, meeting management, and basic Excel and PowerPoint skills. Why Enrol in This Course: Taking part in the Office Skills and Administration Level 3 course has several advantages. It is a highly popular programme that was recently upgraded to reflect modern office management trends and practices. By staying current with industry standards, you will increase your employability and open the door to great career opportunities in the administrative profession. Requirements: To enrol in the Quality Tools and Problem Solving Methods course, you typically need: Basic office management knowledge. Interest in advanced administrative skills. Computer and internet proficiency. Proficiency in English. Completion of the course provider's requirements. Career Path: Upon completing the Office Skills and Administration Level 3 course, you can pursue diverse and rewarding career opportunities. Here are five related professions, along with their average UK salaries: Office Manager (£30,000-£50,000 per year) Administrative Coordinator (£25,000-£40,000 per year) Executive Assistant (£30,000-£55,000 per year) Data Entry Specialist (£20,000-£30,000 per year) Customer Service Representative (£20,000-£35,000 per year) Certification: After successfully completing the Office Skills and Administration Level 3 course, you will be issued a CPD certificate that is acknowledged across many sectors. This recognised accreditation can help you improve your professional reputation and broaden your employment opportunities.Take part now for proficiency in office skills and administration, and join a global community of learners on this transforming educational adventure. Course Curriculum 12 sections • 54 lectures • 18:19:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 00:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00 •Assignment - Office Skills and Administration Level 3: 00:00:00