Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Structural Design: LEED V4.1 Building Design and Construction Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Structural Design: LEED V4.1 Building Design and Construction Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Structural Design: LEED V4.1 Building Design and Construction Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Structural Design: LEED V4.1 Building Design and Construction Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Structural Design: LEED V4.1 Building Design and Construction? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Structural Design: LEED V4.1 Building Design and Construction there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Structural Design: LEED V4.1 Building Design and Construction course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Structural Design: LEED V4.1 Building Design and Construction does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Structural Design: LEED V4.1 Building Design and Construction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Structural Design: LEED V4.1 Building Design and Construction is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction 00:01:00 Integrative Process Integrative Process 00:04:00 Location & Transportation Overview 00:03:00 LEED Neigbourhood Development 00:03:00 Sensitive Land Protection 00:02:00 High_Priority_Site 00:02:00 Surrounding Density & Diverse Uses 00:07:00 Access to Quality Transit 00:06:00 Bicycle Facilites 00:07:00 Reduced Parking Footprint 00:03:00 Green Vehicles 00:04:00 Sustainable Sites Overview 00:02:00 Construction Activity Pollution Prevention 00:03:00 Environmental Site Assessment 00:03:00 Protect or Restore Habitat 00:04:00 Open Space 00:03:00 Rainwater Management 00:04:00 Heat Island Reduction 00:04:00 Light Pollution Reduction 00:05:00 Site Master Plan 00:02:00 Tenant Design and Construction Guidelines 00:02:00 Places of Respite 00:03:00 Direct Exterior Access 00:02:00 Joint Use Facilities 00:03:00 Water Efficiency Overview 00:01:00 Prereq Outdoor Water Use 00:03:00 Prereq Indoor Water Use 00:04:00 Building Water Metering Credit 00:02:00 Credit Outdoor Water Use 00:02:00 Indoor Water Use 00:03:00 Cooling Tower Water use 00:03:00 Building Water Metering Credit 00:02:00 Energy & Atmosphere Overview 00:02:00 Fundamental Commissioning & Verification 00:04:00 Minimum Energy Performance 00:03:00 Prereq Building Level Energy Metering 00:02:00 Fundamental Refrigerant Management 00:02:00 Enhanced Commissioning 00:05:00 Optimise Energy Performance 00:05:00 Advanced Energy Metering 00:02:00 Grid Harmonization 00:05:00 Renewable Energy 00:03:00 Enhanced Refrigerant Management 00:03:00 Materials & Resources Overview 00:02:00 Storage and Collection of Recyclables 00:03:00 Construction_and_Demolition Waste_Management_Planning 00:02:00 Preq_PBT Source Reduction - Mercury 00:03:00 Building Life-Cycle Impact Reduction 00:06:00 BPDO_Environmental Product Declaration 00:06:00 BPDO_Sourcing of Raw Materials 00:03:00 BPDO_Material Ingredients 00:06:00 PBT Source Reduction - Mercury 00:02:00 PBT Source Reduction - Lead Cadmium Copper 00:03:00 Furniture and Medical Furnishings 00:04:00 Design for Flexibilty 00:02:00 Construction and Demolition Waste Management 00:03:00 Indoor Environment Quality Overview 00:01:00 Min Indoor Air Quality Performance 00:05:00 Environmental Tobacco Smoke Control 00:03:00 Minimum Accoustic Performance 00:03:00 Enhanced Indoor Air Quality Strategies 00:02:00 Low Emitting Materials 00:06:00 Construction Indoor Air Quality Management Plan 00:04:00 Indoor Air Quality Assessment 00:04:00 Thermal Comfort 00:04:00 Interior lighting 00:06:00 Daylight 00:06:00 Quality Views 00:03:00 Accoustic Performance 00:03:00 Innovation Innovation Credit 00:03:00 Regional Priority Regional Priority Credit 00:02:00 Completion & Reflection Completion & Reflection 00:01:00 Assignment Assignment - LEED V4.1 - Building Design and Construction 00:00:00
Embarking on the journey of mastering 'Sales Development Representative Diploma' is akin to unlocking the secrets of successful businesses. This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales. Learning Outcomes Understand key sales growth drivers and effective sales presentation techniques. Master negotiation tactics while effectively dealing with customers. Grasp the relationship between marketing and sales. Acquire knowledge in strategic planning, market analysis, and brand development. Cultivate proficiency in CRM strategies and enhance customer communication skills. Why buy this Sales Development Representative Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sales Development Representative Diploma for? Sales enthusiasts keen to delve deeper into advanced selling techniques. Marketing professionals aiming to integrate sales strategies. Entrepreneurs looking to refine their sales and marketing approach. Business students wishing to gain a competitive edge in sales management. Managers aspiring to drive better sales results for their teams. Career path Sales Manager: £30,000 - £60,000 Marketing Strategist: £35,000 - £70,000 Brand Manager: £40,000 - £75,000 CRM Specialist: £30,000 - £55,000 Consumer Behaviour Analyst: £32,000 - £68,000 Customer Service Manager: £25,000 - £50,000 Prerequisites This Sales Development Representative Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:16:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Social Science Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Social Science Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Social Science Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Social Science Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Social Science Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Social Science Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Social Science Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Social Science Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Social Science Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Social Science Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to Social Science Introduction to Social Science 00:22:00 Module 2: Science and Social Science Science and Social Science 00:17:00 Module 3: Philosophy of Social Science Philosophy of Social Science 00:23:00 Module 4: Sociology: Part 1 Sociology Part 1 00:22:00 Module 5: Sociology: Part 2 Sociology Part 2 00:30:00 Module 6: Economics Economics 00:23:00 Module 7: Anthropology and Archaeology Anthropology and Archaeology 00:23:00 Module 8: Political Science Political Science 00:22:00 Module 9: Linguistics and Psychology Linguistics and Psychology 00:19:00 Module 10: History History 00:19:00 Module 11: Geography Geography 00:20:00 Module 12: Communication and Media Studies Communication and Media Studies 00:29:00 Module 13: Research Methods Research Methods 00:35:00 Module 14: Social Science in Modern Times Social Science in Modern Times 00:19:00 Assignment Assignment - Social Science Diploma 00:00:00
SFBT - Solution-Focused Brief Therapy Training is a comprehensive program designed to equip participants with the knowledge and skills to effectively apply Solution-Focused Brief Therapy in various settings. This course covers the SFBT Diamond Model, key techniques, collaborative therapeutic relationship building, goal setting, resource exploration, and ethical considerations. Participants will learn to implement SFBT in different contexts and with diverse populations. Learning Outcomes of SFBT - Solution-Focused Brief Therapy Training: Understand the fundamentals of Solution-Focused Brief Therapy. Master the SFBT Diamond Model for focused intervention. Apply key SFBT techniques for effective client engagement. Build collaborative therapeutic relationships with clients. Set and work towards client-centered goals in SFBT. Explore resources and facilitate solution-building with clients. Implement and evaluate SFBT interventions. Address ethical considerations when practicing SFBT. Why buy this SFBT - Solution-Focused Brief Therapy Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SFBT - Solution-Focused Brief Therapy Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SFBT - Solution-Focused Brief Therapy Training course is ideal for Mental health professionals seeking to enhance their therapeutic skills. Counselors, social workers, and psychologists interested in brief therapy. Coaches and educators looking to apply SFBT principles. Individuals wanting to understand SFBT for personal growth. Prerequisites This SFBT - Solution-Focused Brief Therapy Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path SFBT Therapist: Average Earnings: £45,000 - £85,000 per year. Counseling Psychologist: Average Earnings: £70,000 - £120,000 per year. Clinical Social Worker: Average Earnings: £50,000 - £85,000 per year. Life Coach: Average Earnings: £30,000 - £90,000 per year. Educational Consultant: Average Earnings: £50,000 - £100,000 per year. Course Curriculum Module 01: Introduction to Solution-Focused Brief Therapy (SFBT) Introduction to Solution-Focused Brief Therapy (SFBT) 00:19:00 Module 02: The SFBT Diamond Model The SFBT Diamond Model 00:14:00 Module 03: Key Techniques in SFBT Key Techniques in SFBT 00:19:00 Module 04: Building a Collaborative Therapeutic Relationship Building a Collaborative Therapeutic Relationship 00:17:00 Module 05: Goal Setting in SFBT Goal Setting in SFBT 00:13:00 Module 06: Resource Exploration and Solution Building Resource Exploration and Solution Building 00:14:00 Module 07: Implementation and Evaluation Implementation and Evaluation 00:13:00 Module 08: SFBT in Different Settings and Populations SFBT in Different Settings and Populations 00:17:00 Module 09: Ethical Considerations in SFBT Ethical Considerations in SFBT 00:14:00
All in One Bundle Special Discount Offer Are you looking to enhance your AutoCAD Design Principles skills? If yes, then you have come to the right place. Our comprehensive courses on AutoCAD Design Principles will assist you in producing the best possible outcome by learning the AutoCAD Design Principles skills. CPD Accredited courses you will get: Course 01: Autocad Electrical Design Course 02: Time Management Skills Course 03: Office Skills The AutoCAD Design Principles bundle is for those who want to be successful. In the AutoCAD Design Principles bundle, you will learn the essential knowledge needed to become well versed in AutoCAD Design Principles . Our AutoCAD Design Principles bundle starts with the basics of AutoCAD Design Principles and gradually progresses towards advanced topics. Therefore, each lesson of this AutoCAD Design Principles is intuitive and easy to understand. Why would you choose the AutoCAD Design Principles course from Compliance Central: Lifetime access to AutoCAD Design Principles courses materials Full tutor support is available from Monday to Friday with the AutoCAD Design Principles course Learn AutoCAD Design Principles skills at your own pace from the comfort of your home Gain a complete understanding of AutoCAD Design Principles course Accessible, informative AutoCAD Design Principles learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the AutoCAD Design Principles bundle Study AutoCAD Design Principles in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your AutoCAD Design Principles Course Improve your chance of gaining in demand skills and better earning potential by completing the AutoCAD Design Principles Curriculum of Course 01: Autocad Electrical Design Unit 1- Introduction to Autocad Unit 2- Electrical Design Drawing of Distribution System Unit 3- Voltage Drop and Short Circuit Analysis Unit 4- Earthing System Unit 5- Generator Sizing Curriculum of Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Curriculum of Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The AutoCAD Design Principles bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in AutoCAD Design Principles . It is also great for professionals who are already working in AutoCAD Design Principles and want to get promoted at work. Requirements To enrol in this AutoCAD Design Principles course, all you need is a basic understanding of the English Language and an internet connection. Career path The AutoCAD Design Principles course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to AutoCAD Design Principles Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Diploma in Web Design, is one of our most selling courses and provides a unique way to intensify the skills you need for designing excellent, expert web pages. You do not require any prior experience or knowledge to enrol in this online course, which makes it ideal to start out on your web designing career. Once you have completed the course, you will be an expert in web design. HTML 5, and CSS 3 are the primary building sections of the websites. In this course, you will learn the advanced techniques of HTML 5, CSS 3, and Bootstrap to confidently design modern looking responsive web pages. Discovering Bootstrap can assist you to compose and develop mobile-ready websites. Additionally, learn to create a wire-frame for a website before beginning the development, and explore how to turn a wire-frame to the website. 8 well-structured modules are covered in this course, including understanding HTML, CSS, Bootstrap, the Grid System, Landing Page, adding images, creating business sites, and many more. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Diploma in Web Design - Video Training is suitable for anyone who wants to gain extensive knowledge, potential experience and top-notch skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or prior knowledge to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.
***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99
Are you looking to enhance your Sales Development Representative skills? If yes, then you have come to the right place. Our comprehensive course on Sales Development Representative will assist you in producing the best possible outcome by mastering the Sales Development Representative skills. The Sales Development Representative course is for those who want to be successful. In the Sales Development Representative course, you will learn the essential knowledge needed to become well versed in Sales Development Representative. Our Sales Development Representative course starts with the basics of Sales Development Representative and gradually progresses towards advanced topics. Therefore, each lesson of this Sales Development Representative course is intuitive and easy to understand. Why would you choose the Sales Development Representative course from Compliance Central: Lifetime access to Sales Development Representative course materials Full tutor support is available from Monday to Friday with the Sales Development Representative course Learn Sales Development Representative skills at your own pace from the comfort of your home Gain a complete understanding of Sales Development Representative course Accessible, informative Sales Development Representative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sales Development Representative bundle Study Sales Development Representative in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Sales Development Representative Course Improve your chance of gaining in demand skills and better earning potential by completing the Sales Development Representative Sales Development Representative Curriculum Breakdown of the Sales Development Representative Course Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Development Representative course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sales Development Representative. It is also great for professionals who are already working in Sales Development Representative and want to get promoted at work. Requirements To enrol in this Sales Development Representative course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sales Development Representative course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sales Development Representative. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
*** Service: Customer Service*** Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Learning Outcomes After completing this Service: Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. Why Choose Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Service : Customer Service Bundle Course*** Course 01: Level 2 Customer Service Course 02: Anger Management Course 03: Communication Skills Course Course Curriculum *** Service: Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Assessment Method After completing each module of the Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Service: Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? *** Service: Customer Service*** This Service: Customer Service course is ideal for anyone looking for a rewarding job in customer service. Requirements There are no specific requirements for this Customer Service course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included