27132 Courses

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam. 1 - INTRODUCTION The SHRM Body of Competency and Knowledge? (BoCK) The SHRM-CP and SHRM-SCP Certifications The SHRM Learning System© for SHRM-CP/SHRM-SCP 2 - HR COMPETENCIES Behavioral Competencies 3 - DOMAIN 1: PEOPLE Functional Area #1: HR Strategic Planning Functional Area #2: Talent Acquisition Functional Area #3: Employee Engagement and Retention Functional Area #4: Learning and Development Functional Area #5: Total Rewards 4 - DOMAIN 2: ORGANIZATION Functional Area #6: Structure of the HR Function Functional Area #7: Organizational Effectiveness and Development Functional Area #8: Workforce Management Functional Area #9: Employee and Labor Relations Functional Area #10: Technology Management 5 - DOMAIN 3: WORKPLACE Functional Area #11: HR in the Global Context Functional Area #12: Diversity and Inclusion Functional Area #13: Risk Management Functional Area #14: Corporate Social Responsibly Functional Area #15: U.S. Employment Law and Regulations 6 - FINAL EXAM/REVIEW/DISCUSSION Additional course details: Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Overview: Immerse yourself in the world of digital design with our 'Advanced Diploma in User Experience UI/UX Design' course. In a fast-paced digital age, the need for intuitive and visually appealing designs is more critical than ever. This course is not just about learning; it's about transforming your understanding of user experience (UX) and user interface (UI) design into impactful creations. Through a blend of theory and hands-on projects, you'll navigate the intricacies of creating seamless digital experiences that captivate users. Are you ready to embark on a journey where creativity meets functionality? Unlock the door to a realm where aesthetics meet functionality. Our 'Advanced Diploma in User Experience UI/UX Design' is designed to unleash your creative potential while equipping you with the technical skills needed to excel in the dynamic field of digital design. From understanding user behaviour to crafting visually stunning interfaces, this course will empower you to shape the digital landscape. Learning Outcomes: Analyze user behaviour and design interfaces that cater to diverse user needs. Create wireframes and prototypes using industry-standard tools for effective communication of design concepts. Implement best practices in UI/UX design to enhance user satisfaction and usability. Develop a critical eye for evaluating and refining design solutions based on usability testing. Demonstrate proficiency in translating ideas into visually compelling and user-friendly digital experiences. Why Buy This Course? Elevate your design skills with our 'Advanced Diploma in User Experience UI/UX Design.' This course offers a unique blend of theory and practical projects, providing you with a holistic understanding of UI/UX principles. Whether you're a budding designer or looking to enhance your portfolio, this course equips you with the tools to create engaging digital experiences. Join us and embark on a transformative journey where innovation meets user-centric design. Certificate: Upon completion of the course materials, you'll have the opportunity to take a written assignment test. Upon passing, you can claim a PDF certificate for £4.99. For those seeking a tangible proof of achievement, original hard copy certificates are available for order at an additional cost of £8. Who Is This Course For? Aspiring UI/UX Designers looking to enhance their skills. Graphic Designers interested in transitioning to digital design. Web Developers aiming to improve user interface designs. Marketing Professionals seeking to understand user-centric design principles. Entrepreneurs wanting to create user-friendly digital products. Career Path: UI Designer: £30,000 - £45,000 Annually UX Researcher: £35,000 - £50,000 Annually Interaction Designer: £32,000 - £48,000 Annually Product Designer: £35,000 - £55,000 Annually Web Designer: £25,000 - £40,000 Annually User Interface Developer: £28,000 - £45,000 Annually

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

A tiny oasis in the middle of your month, these 90-minute sessions will give you space to breathe, practice yoga, journal and relax.  A chance to check out of your busy life and check in with yourself. No yoga experience necessary, just a desire to have a little breather from it all. Aimed at anyone who needs some respite and would like to explore body, mind and soul practices in a gentle and non-threatening way.  A typical session might include: 40 mins gentle yoga asana 25 mins personal reflection (eg: journalling, walking meditation, or another creative prompt) 5 mins breath meditation 20 mins yoga nidra  We will be exploring the following themes this year: October: Teresa of Avila November: Letting Go December: Advent/ Expectant Hope January: The Gifts of Winter Darkness February: Love March: Lent April: No Session May: Spring/ Resurrection June: TBC July: The Gifts of Summer August: No Session My aim is that you will leave each session feeling more relaxed, centred and peaceful than when you arrived. I also hope that you will have a good night of sleep after you've been here! Location: These sessions are run in the barn on our property on the edge of Warwick. Detailed directions will be sent in advance of the sessions. The barn is best accessed by car.  As well as being a trained yoga teacher (CYT200), I am a spiritual director and retreat leader in the contemplative Christian tradition. These sessions are designed to be accessible to people of any faith persuasion or none. 

Course Overview: The demand for User Experience (UX) and User Interface (UI) designers is skyrocketing. Our Advanced Diploma in User Experience UI/UX Design is a comprehensive program that equips you with the knowledge and skills to craft seamless and user-centric designs that leave a lasting impact.Through a series of thoughtfully designed modules, learners will not only gain an understanding of UX/UI but also the dynamics of the Web Industry, Graphic Design implications, and the intricate details of UX Design, followed by an extensive dive into UI Design and Optimization techniques. Ultimately, the course incorporates a holistic understanding of the Careers in UX/UI, empowering students to venture confidently into this promising field.Enrol in this Advanced Diploma in User Experience UI/UX Design course today and start your journey to a successful career in UX or UI design! Key Features of the Course: CPD Certification 24/7 Learning Assistance Interesting Learning Materials Who is This Course For? This Advanced Diploma in User Experience UI/UX Design course is ideal for aspiring UX/UI designers, web developers, graphic designers, product managers, and professionals looking to enhance their design skills. Whether you are a beginner or have some experience in design, this course will help you develop a solid foundation and master the intricacies of UX/UI design. What You Will Learn: In the first part of the Advanced Diploma in User Experience UI/UX Design course, you will dive into the fundamentals, including the difference between UX and UI, the roles and responsibilities of designers in a team, and an overview of the web development process. You will also explore the psychology of colour, working with fonts and icons, and the essential tools and techniques used in graphic design. Moving forward, you will uncover the core principles of UX design, learn how to analyse user profiles, identify pain points, and create user personas. You will gain insights into customer journeys, sales funnels, and the principles of influence. Through hands-on projects, you will develop skills in creating storyboards, mood boards, and information architecture. In the latter part of the course, you will focus on wireframing, prototyping, and testing, ensuring your designs are user-friendly and intuitive. You will learn about usability reports, the "Above the Fold" rule, and optimisation using analytics and heat maps. The course also provides valuable guidance on launching a UX/UI design career, including freelancing, personal branding, and building a professional website. Why Enrol in This Course: Join thousands of satisfied learners who highly rated this Advanced Diploma in User Experience UI/UX Design course for its comprehensive curriculum and effective approach. Benefit from up-to-date industry insights and the latest design trends, ensuring you stay ahead of the curve. UX/UI design is one of the fastest-growing fields, offering abundant job opportunities and career growth potential. Develop your design thinking and problem-solving skills, unleashing your creative potential to craft extraordinary user experiences. Requirements: Enrolling in this Advanced Diploma in User Experience UI/UX Design course requires a basic understanding of design concepts and access to a computer with an internet connection. No prior coding or design experience is required. Career Path: Upon completing this Advanced Diploma in User Experience UI/UX Design course, you will be well-prepared for a range of exciting career opportunities, including: UX/UI Designer (£35,000 - £55,000 per annum) Web Developer (£30,000 - £45,000 per annum) Graphic Designer (£25,000 - £40,000 per annum) Product Manager (£40,000 - £70,000 per annum) UX Researcher (£35,000 - £50,000 per annum) Interaction Designer (£35,000 - £60,000 per annum) User Experience Architect (£45,000 - £75,000 per annum) Certification: Upon completing the Advanced Diploma in User Experience UI/UX Design course, you will receive a CPD certificate, widely recognised as a mark of excellence in the professional development of individuals. Enrol today and join the ranks of successful designers who have harnessed the power of user-centric design to create remarkable digital experiences. Course Curriculum 9 sections • 112 lectures • 12:52:00 total length •Learn UX/UI Course Overview: 00:05:00 •Section Overview: 00:04:00 •UX vs UI: 00:04:00 •UX/UI Designer Marketplace: 00:05:00 •Overview of UX Roles: 00:06:00 •Web Industry Section Overview: 00:03:00 •The Phases of Web Development: 00:13:00 •Designer Responsibilities (working in a team): 00:09:00 •Roles & Descriptions (working in a team): 00:05:00 •Agile Approach To Project Management: 00:12:00 •Scrum - Flexible Framework: 00:06:00 •Project Management Apps: 00:13:00 •XD Lesson - Introduction: 00:13:00 •Graphic Design Section Overview: 00:02:00 •The Psychology of Color: 00:13:00 •Color Wheel & Color Schemes: 00:06:00 •Working with Fonts: 00:10:00 •Working With Icons: 00:04:00 •XD Lesson - Tools, Object Manipulation and Components: 00:13:00 •XD Lesson - Font Styles and Artboard Settings: 00:07:00 •Graphic Design Software Tools: 00:03:00 •Adobe XD lesson 4 - Icons & Vector Graphics: 00:14:00 •UX Design Section Overview: 00:04:00 •What is User Experience Design? (UX): 00:09:00 •UX Design Process: 00:03:00 •The UX Analysis Process: 00:08:00 •Working with User Profiles: 00:03:00 •Understanding User Pain Points: 00:03:00 •XD Lesson 5 Class Project: Сompetitive Analysis: 00:10:00 •Developing a Persona Part 1: 00:05:00 •Developing a Persona Part 2: 00:05:00 •Customer Journey: 00:04:00 •Customer Journey vs Sales Funnel: 00:04:00 •3 Phases of a Sales Funnel: 00:07:00 •4 Stages of a Sales Funnel: 00:06:00 •Macro/Micro Conversions: 00:05:00 •Stages of Market Sophistication: 00:06:00 •Lead Generation Funnel: 00:06:00 •Digital Product Sales Funnel: 00:05:00 •7 Principles of Influence: 00:12:00 •Age Based Influence Triggers: 00:06:00 •Gender Influence Triggers: 00:06:00 •Interest Based Marketing: 00:04:00 •Understanding User Flow: 00:08:00 •XD Lesson 6 Class Project: Userflow - Your first UX deliverable: 00:07:00 •Working with Story Boards: 00:05:00 •XD Lesson 7 Class Project: Crafting a Story board: 00:09:00 •Working with Moodboards: 00:04:00 •XD Lesson 8 Class Project: Creating Moodboard: 00:11:00 •Sitemap & Information Architecture: 00:07:00 •XD Lesson - Class Project: App Architecture: 00:09:00 •Low and Hi Fidelity Wireframes: 00:03:00 •XD Lesson - Class Project: Login Screen Wireframe Using Material Design: 00:08:00 •Working with Prototypes: 00:04:00 •XD Lesson - Class Project: Home Screen Wireframe and Linking: 00:07:00 •XD Lesson - Class Project: Adding Interaction to Wireframes: 00:10:00 •Testing and Evaluating: 00:11:00 •UX Deliverables: 00:03:00 •UX Design Conclusion: 00:01:00 •UI Design Section Overview: 00:03:00 •UI Design Overview: 00:03:00 •Types of Interfaces: 00:10:00 •Landing Pages Overview: 00:10:00 •XD Lesson - Using Grids in XD: 00:08:00 •XD Lesson - Single Card design: 00:13:00 •UI Controls: 00:07:00 •UI Components: 00:12:00 •Navigational Components: 00:12:00 •Header Design Overview: 00:07:00 •XD Lesson - Mobile & Desktop: Header Design: 00:10:00 •XD Lesson - Mobile & Desktop: Dropdown Design: 00:06:00 •Common Layouts Overview: 00:08:00 •XD Lesson - Common Layouts: 00:07:00 •Mobile & Desktop Footer Design Overview: 00:07:00 •XD Lesson - Mobile & Desktop: Footer Design: 00:06:00 •Mobile & Desktop Button Design Overview: 00:05:00 •XD Lesson - Mobile & Desktop: Button Design: 00:10:00 •XD Lesson - Mobile & Desktop: Input Design: 00:07:00 •Mobile & Desktop Filter Search Bar Design Overview: 00:06:00 •Adobe XD Lesson - Mobile & Desktop: Filter Design: 00:07:00 •Adobe XD Lesson - Mobile & Desktop: Search Design: 00:03:00 •UI Kit Overview: 00:05:00 •Adobe XD Lesson - Desktop and Mobile: UI Kit: 00:06:00 •Microinteractions Overview: 00:05:00 •Adobe XD lesson - Microinteractions: 00:07:00 •Optimization Section Overview: 00:02:00 •Feedback Review & Getting Referrals: 00:04:00 •'Above the Fold' Rule: 00:04:00 •Adobe XD lesson - Designing a Powerful Above the Fold: 00:08:00 •Using Analytics For Optimization: 00:05:00 •Heat Maps & Element Placements: 00:04:00 •Crafting A Usability Report Overview: 00:08:00 •Adobe XD lesson - Crafting Reports in XD: 00:20:00 •Careers in UX/UI Section Overview: 00:06:00 •Your Daily Productivity Hub: 00:14:00 •How To Start Freelancing: 00:08:00 •Client Consulting: 00:04:00 •Building a Brand: 00:10:00 •Personal Branding: 00:06:00 •The Importance of Having a Website: 00:08:00 •Creating a Logo: 00:05:00 •Step by Step Website Setup: 00:17:00 •UI Templates: 00:06:00 •Logo Templates: 00:04:00 •Creating a Business Email: 00:06:00 •Networking Do's and Don'ts: 00:04:00 •Top Freelance Websites: 00:10:00 •UX/UI Project Scope Questions: 00:10:00 •Laser Focus & Productivity Tools: 00:06:00 •The Places to Find UX Jobs: 00:05:00 •Resources - Advanced Diploma in User Experience UI/UX Design: 00:00:00 •Assignment - Advanced Diploma in User Experience UI/UX Design: 00:00:00

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site 2 - Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot 3 - Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections 4 - Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations 5 - Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence 6 - Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points 7 - Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying and managing Windows apps 8 - Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates 9 - Implementing Defender Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies 10 - Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access 11 - Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service 12 - Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance and Management Insights Backing up and recovering a Configuration Manager site Updating the Configuration Manager infrastructure 13 - What?s new in Microsoft Endpoint Configuration Manager Whats new in Microsoft Endpoint Manager covering each semi annual release Additional course details: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management