2137 Courses

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4G training course description This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. What will you learn Explain the 3G UMTS architecture. Describe the role of a Drifting & Serving RNC. Explain the use of ARQ & HARQ for mobile broadband. Describe how IMS integrates into the architecture. Describe the use of Media Gateway Controllers. Identify the temporary identities used within 3G UMTS. 4G training course details Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. Prerequisites: Mobile communications demystified Telecommunications Introduction Duration 2 days 4G training course contents LTE Introduction The path to LTE, 3GPP. LTE to LTE advanced. LTE Architecture The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation. LTE technologies Transmission, reception, OFDMA, multiple antenna, MIMO. LTE Air interface Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols. Cell acquisition Power on, selecting networks and cells. RRC connection. Attach procedure. Mobility management Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks. Voice and text IMS, QoS, policy and charging.

3G training course description This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. What will you learn Explain the 3G UMTS architecture. Describe the role of a Drifting & Serving RNC. Explain the use of ARQ & HARQ for mobile broadband. Describe how IMS integrates into the architecture. Describe the use of Media Gateway Controllers. Identify the temporary identities used within 3G UMTS. 3G training course details Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. Prerequisites: Mobile communications demystified Telecommunications Introduction Duration 2 days 3G training course contents D3GPP specifications 3GPP standards body, Evolution path, Frequency and bandwidth, Conceptual model, UMTS general architecture, UTRAN architecture & radio access bearer. CDMA principles CDMA principle, Code characteristics, Code requirements. CDMA requirements Synchronization, Power control, Soft handover, Rake receiver, Antenna consideration, Multi-user detection. Radio interface protocol architecture Access stratum & non-access stratum, Overall protocol structure, Logical and transport channels, Physical channels, Protocol termination. Layer 2 Protocols Medium Access Control (MAC) Protocol, Radio Link Control (RLC) Protocol, Packet Data Convergence Protocol (PDCP) protocol, Radio Interface for Broadcast/Multicast Services. Radio Resource Control (RRC) Protocol RRC Architecture, RRC Protocol State, Broadcast of information, RRC connection management, Radio bearer management, RRC connection mobility functions, Power control, Ciphering and Integrity. Mobile procedures Mobility management states and transitions, UMTS identities, Procedures in Idle mode (location updates, cell selection/ re-selection), Circuit-switched call set-up, Packet-switched context activation and context preservation, Data transfer initialization, Soft-handover procedure. Introduction to HSPA The need for high speed data, Fast HARQ, Improved scheduling, Additional channels, Soft combining, HS-DSCH codes, Uplink HSPA vs downlink HSPA, Full HSPA, Use of MIMO, Enhanced CELL_FACH.

LOOKING FOR: ADULT FICTION Marilia Savvides founded The Plot Agency in 2024. She began her career in publishing at Peters Fraser and Dunlop, where she spent eight years, first as International Rights Agent, and later as Literary Agent, building her own list of authors. In 2019, she joined 42MP, where she worked as Literary Agent for four years, helping to launch and set up the Book Division. She is particularly interested in fiction that is beautifully written and cleverly constructed, but still accessible to a wide readership. She is often drawn to darker tales that weave together excellent characters and an impossible-to-put-down story, from immersive book club novels with a splash of suspense, crime and thrillers, accessible horror, and speculative, genre-bending or dystopian stories. She also adores smart, witty contemporary rom-com in the style of Emily Henry. In the thriller, crime and mystery space she is interested in most areas, except military thrillers and organised crime/ mafia / mob stories. Big hooks and clever set ups are a big bonus! She adores Karin Slaughter (especially her standalone novels) and Gillian Flynn. In the book club / reading group space, she’s particularly drawn to fiction in the vein of Jodi Picoult, Liane Moriarty and Celeste Ng, and absolutely fell in love with Bright Young Women by Jessica Knoll, both for the incredible voice, and the exquisite use of structure and time. Complicated family dynamics, empathetic and smart approaches to controversial issues, stand out protagonists (like Elizabeth Zott in Lessons in Chemistry or Bernadette in Where D’You Go Bernadette), long buried secrets, complicity, the road to justice, and impossible decisions, are all themes she finds herself drawn to. In the horror space, she’s a sucker for amazing female-centric stories in the vein of Yellowjackets, and the kind of contemporary, accessible horror that Stephen King always nails. She wants to get lost in a world that feels within reach of ours. In the speculative and dystopian spaces, she’s interested in genius ideas that set up big questions or reflect the most broken (and sometimes hidden) parts of society. She loves Octavia Butler, Margaret Atwood, George Orwell, and also adored The Leftovers, Station Eleven, Wanderers, and The Power. The what-ifs of life and fiction fascinate her. In the grounded sci-fi space, she’d love to find a smart, immersive, and accessible story like The Martian. She doesn’t represent fantasy or romantasy. In regards to sci-fi, unless it’s very grounded and has crossover potential to a mainstream audience, it’s not for her. In the romance space, she’s particularly drawn to smart, complex and witty characters, where the chemistry is jumping off the page. She loves contemporary settings and all the tropes, though the voice and characters must come first to make the reading experience fully immersive. She wants to be cackling, and rooting for the characters with all her heart. She is very hands-on editorially, and loves working with her authors to shape their manuscripts, and brainstorm ideas. The best part of the job is discovering debut authors, and helping them find a home for their books. Marilia would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single Word document.  (In addition to the paid sessions, Marilia is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 16th September 2025

About this training course This 3-days training will provide a comprehensive review of integrity of wells exposed to carbon dioxide (CO2) in the context of Carbon Capture Utilization for enhanced oil recovery and Storage (CCUS). CO2 geological storage is a proven technology to reduce greenhouse gas emissions from sources such as coal power plants, cement kilns and steel mills. Wells are widely considered the most critical containment element, especially older wells that are not used to inject CO2 or monitor the plume evolution in the storage reservoir. The main reason for this perceived risk is the high corrosion rate of carbon steel when exposed to wet CO2, and the tendency of Portland cement to react with the gas. The training course advanced contents build on 15 years' experience in carbon storage, both in the development and deployment of technologies. First-hand, in-depth knowledge of the subject will allow us to debunk myths and focus on the real challenges of wells encountering CO2. Training Objectives After the completion of this training course, participants will be able to: Explain the CCUS market drivers Examine the behavior of CO2, on surface and in the reservoir Diagnose cement defects and design repairs Understand the limits of Portland cement Assess the benefits of different technologies and materials Realize why geology is a dominant factor in cement performance Critically choose the most appropriate monitoring techniques Classify aging processes of cement, steel, and rock when exposed to CO2 Assess the risk of existing wells if they encounter the CO2 plume Examine recent advances in real-time approaches to the production monitoring and lift management Target Audience This training course is suitable and will greatly benefit: All surface technical personnel such as process engineers & technologists Facility engineers, production engineers & technologists Drilling engineers and Well engineers Design engineers and Integrity engineers P&A engineers and Cementing engineers Geologists Senior management executives will benefit from this training as covers an overview of the technical and commercial details of CO2 capture technologies and risks involved. Course Level Intermediate Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 3 days in total (21 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 20. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader is an engineer with a passion for well integrity and possesses 28 years of international experience in field operations, technology development and management in the oil & gas and carbon storage sectors. Since 2018 he is program chair of the Well Integrity Technical Section of the Society of Petroleum Engineers (SPE). He is also author or co-author of 31 technical papers, a book chapter on CO2 geological storage and 7 patent applications. He delivers training on well integrity, plug and abandonment, asset integrity, risk management and QHSE across the Eastern Hemisphere, and carries out active research on harnessing geological barriers, modeling leaks through cement, and quantifying methane emissions from oil & gas wells. He has extensive expertise in: Well integrity, cementing, corrosion, upstream oil & gas (drilling, completion), carbon capture and storage, mathematical modeling, risk management, reliability, HSSE (health/safety/security/environment), asset integrity, management systems, sustainable development, project management, portfolio management, training, and technology development and innovation. He has personally worked on CCS projects in Europe (France, Germany, Netherlands, Norway), Algeria, Japan and USA. Partial list of companies that have benefited from the trainer's expertise: Vermilion Energy Geostock Aker BP Shell Statoil ENI TNO Geogreen Wintershall Archer INA and many more Recent CCS consulting track record: Schlumberger Total Oxand TNO THREE60 Energy and others POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Intermediate course builds on the concepts and skills introduced in the Foundation course. It is ideal for someone who has barista skills experience and wants to explore how to improve coffee quality and prepare for more complex job functions found in the barista profession. Through this interactive course, learners will gain a deeper understanding of the coffee itself, specifically, the impact of a coffee’s variety, origins and processing methods on flavour; the parameters of coffee quantity, grind texture, water quality, and shot time and their interaction when dialling in a brew recipe; drink construction and taste differences; workflow management and efficiency, sensory aspects of the espresso extraction; milk handling and techniques as well as latte art. In addition to coffee preparation, this course also covers key concepts regarding health and safety, customer service, and basic business practices. A written exam tests Intermediate course knowledge, while a practical exam assesses the learner’s ability in terms of grinder calibration, espresso extraction analysis, latte art skills and drinks construction.

In this Advanced Bridal Hair and Makeup Course you are taught 20+ Bridal Makeup Looks and 37+ Bridal Hairstyles with scope to creating more than 50 makeup looks and more than 50 hairstyles. This course is suitable for beginners (no experience required) and professionals wishing to update their existing knowledge and skills and add new ones. The course is accredited by the Guild of Beauty Therapists, one of the largest trade bodies in the beauty industry. Accredited certificates help to obtain liability insurance, discounts (upto 35%) from makeup brands, and access to specialised hairstyling products through trade only companies. Whereas, non-accredited courses run by many academies are unable to provide such benefits. Students Work After Course All makeup, hairstyling, jewellery and outfit setting is done solely by the student. Practice Sessions All makeup, false eyelashes, hair pieces, padding, hair products tools and equipment will be provided for students to use during the course in their practice sessions. During this Advanced Bridal Hair and Makeup Course you will be given full details of all products and tools used, both high end and cheaper alternatives. A lot of information is covered therefore students should take suitable notes and photographs to assist in further practice after the course. For the first 4 days you will be practising makeup techniques learnt on the course on a model which you can bring, or one can be provided for you for an extra fee of £60 per day. Training heads / mannequins will be provided for students to use during the hairstyling part of the course. It is not practical to use live models as multiple hairstyles are demonstrated each day and it is necessary to use different hair products and backcombing. Continuous backcombing and application of strong hair products on a live model would cause severe damage to the hair. View Content for Advanced Bridal Course: Day 1, Makeup : Health and Safety including safety practices for covid-19. Importance of using correct PPE. Keeping Products and equipment clean – brush cleaners and makeup sanitisers. Different types of lighting, makeup chairs, additional equipment for speed and efficiency. How to make your business cost effective. Different types of primers for eye makeup and face makeup, and which ones to use according to skin type and skin tone. Different types of foundations. How to assess different skin types and skin tones. How to select the correct eye primer, face primer and foundation. Different makeup removers. Different moisturisers for different skin types. Recommendations for eyeshadow palettes especially for beginners. How to blend eyeshadows seamlessly. How to do eyebrows, ombre, natural, and 3D. Different types of eyebrow products. Different types of eyelashes. How to correctly apply false lashes. Different types of colour correctors, and how to use them. How to highlight and contour. Highlights and contouring products. How to apply blusher. Recommendations for blusher colours for different looks. How to identify different skin undertones to help select correct face and eye products. How to set makeup for lasting results. How to avoid creasing under eyes and around mouth. How to stop lipstick bleeding. Covering dark circles and blemishes. How to apply lipstick including over-lining lips. Different types of lipsticks.x How to do eyeliner including winged eyeliner. How to do smokey eyes. Which brushes to use. Different types of eyeliner and how to preserve gel eyeliner. Traditional Asian Bridal Makeup. How to change soft bridal makeup to bold bridal makeup. Foundation colours required for different ethnicities. How to do Glitter makeup How to apply mascara. Day 2, Makeup : Smokey eye makeup Registry makeup Mehndi makeup Engagement makeup How to transform one makeup look into a completely different makeup look to save time where clients have booked for more than one event on the same day, and time constraints apply. Bold Makeup – how to Smokey Eye Makeup. Spotlight or halo makeup Subtle makeup. Ombre Makeup. Ombre glitter makeup How to apply pigments. How to use or apply liquid foundation. Different tools for different applications. Where to purchase makeup tools and makeup products. How to apply for pro makeup artist discount schemes. Soft cut crease makeup Different types of setting sprays. How to use different highlighting products. How to prevent creasing under the eye and mouth. How to makeup last longer. How to conduct client trials. How to manage bookings. How to avoid scams. How to conduct phone consultations. How to deal with difficult / fussy clients. Must have products for beginners and how to build up your kit. Reverse highlighting and contouring. Colour correction theory. How to use an artist colour wheel to coordinate eyeshadow colours. Customer care. How to use glitter. Day 3, Makeup : How to highlight and contour for different face shapes i.e. corrective highlighting and contouring. How to identify different eye shapes. How to apply makeup for different eye shapes. Advanced foundation makeup technique for flawless bridal makeup. Monolid eye makeup Protruding eye makeup Hooded eye makeup. Downturned eye makeup. How to select the correct style of lashes for different eye shapes. How to make small eyes look bigger. Different lip shapes and how to correct them. Ombre lips. How to make lips look bigger. Arabic makeup Cut crease makeup Double cut crease makeup Floating cut crease makeup Glitter cut crease makeup Day 4, Makeup : Photographic makeup technique. How to make your client look more than 2 tones lighter than their natural skin tone without skin looking grey or ashy. Dos and Don’ts of baking. Sweatproof / waterproof makeup. How to set makeup for hot weather and destination weddings in hot countries such as Dubai, etc. Glass skin technique and products. Nude lipstick for different skin tones. 3D eye makeup How to customise / change foundation colour for different skin tones. Makeup products for dark skin tones Mature ladies makeup techniques and products. Marketing and social media. How to organise your own photoshoots. Advice and tips on photography to showcase your work. European bridal makeup Day 5, Hairstyling : Health and Safety including safety practices for covid-19. Importance of using correct PPE. Advice on purchasing mannequins for further practice after the course. How to wash the mannequins hair and which products to use. How to apply for trade cards for specialist hair products. Must have hair products, high end and cheaper alternatives. Must have tools for hairstyling, high end and cheaper alternatives. What advice to give clients for prepping hair. How to conduct trials. How to prepare and conduct bookings. Customer care. How to avoid customer scams. Phone consultations. Which hair pieces required for different hairstyles and where to purchase. Different types of padding required for different hairstyles. How to make your own padding. Traditional bridal bun. How to create different designs on a bridal bun. How to section hair. How to create a vintage fringe with side parting. How to backcomb correctly. Half up half down. Layered vintage fringe with middle parting. Messy Plait. Low messy / curly bun. How to change one hairstyle into another to save time for clients with multiple bookings. How to pop synthetic hair. Different types of pins. How to secure jewellery where padding has been used in the hairstyle. How to secure the dupatta where padding has been used in the hairstyle. Day 6, Hairstyling : Side bun 1. Side bun 2. Greek braid 1. Greek braid 2. Structured bun. Simple curls (barrel or ringlet). Hollywood waves. How to prep hair. Products required to create different textures for different hairstyles. Textured updo. Messy updo. Textured updo. Messy updo. Textured fringe. How to curl synthetic hair. Mermaid hair. How to make curls last longer. Sleek bun. Sleek low bun. How to secure jewellery when no padding has been used for the hairstyle. How to secure the dupatta when no padding has been used for the hairstyle. Day 7, Hairstyling : French braid. Fishtail braid. Boho pull through braid. Textured plait. How to create extra long plaits for asian brides. Solutions for thinning hair. How to create volume for fine hair and medium thickness hair. Backcombing to create volume. How to apply clip-in hair extensions. Boho frech braid updo. French braid bridal updo. French twist. Textured hairstyle for the and / or short hair. Plaited fringe. Dutch twist braid. Dutch braid. Day 8, Hairstyling : Textured High Bun / Top Knot Low Textured Bun Textured Low Bun with Pulled Lines 3D Curls Half Up Half Down Textured Low Curly Bun Introduction to Russian / textured hairstyling. How to prep Hair for Russian Hairstyles. Products and tools required for Russian Hairstyling. How to create Texture for Russian Hairstyles. How to create lines for Russian Hairstyles. Different types of padding for Russian Hairstyling. Correct way to crimp hair. Correct way to backcomb hair. Optional Day 9, Photoshoot You will receive professionally edited images for your portfolio to kick start your new career. The model, photographer, jewellery and outfit are all provided. The tutor is present to provide guidance with the hairstyle and makeup thus reinforcing all that has been learnt on the course. Photoshoots take place on Tuesdays, Wednesdays, and Thursdays following the end of the hair and makeup course. The Photoshoot is Evidence of the Students Achievement The students portfolio work is strictly the students work only i.e. the student has done all the makeup, all the hairstyle, and all the jewellery and outfit setting by themselves at the end of the course without any physical help from the tutor or anyone from her team. Many other teaching establishments pass off pictures as students work whereas the tutor or helper usually do all the hairstyling, and dupatta and jewellery setting themselves, and the student only does the makeup, and in some instances makeup by the student is done on only half the face, whereas the tutor has done makeup on the other half. The whole point of doing a hair and makeup course should be so that the student can complete total hair and makeup looks by themselves by the end of the course without any further help. Course Benefits The Advanced Bridal Hair and Makeup Course teaches students to confidently style hair and apply makeup on asian, middle eastern and European brides and party guests for different functions. You will learn about hair and makeup products and tools. You will be able to offer your clients different styles of makeup both bold and subtle. You will be taught how to deal with clients with different features and skin tones (including dark skin tones). You are taught advanced bridal makeup techniques on the fourth day of the course. We teach you how to create several hairstyles from one basic foundation. We also show you how to transform one hairstyle into another within minutes. You will learn how to prep different hair textures. Students are taught a huge range of hairstyles including advanced bridal hairstyles. On the eighth day of the course students are taught how to create some Russian hairstyles and the latest textured hairstyles.You will gain a detailed knowledge of techniques and products both high end and cheaper brands. You will be able to start your business as a professional hair and makeup artist without wasting money on unnecessary products and equipment. Successful completion of the course rewards students with 3 accredited certificates: Asian Bridal Makeup, Asian Bridal Hairstyling, and Professional Standards for Therapists. Thus enabling students to apply for makeup discount schemes, and gain access to specialised tools and products from trade only companies for professional hairstylists. This course is designed to maximise the success of your business and earning potential. We teach you not just the current makeup trends and hairstyles but also the types of looks and hairstyles expected to be in demand in the near future. We are probably the only training academy offering students advice and tips on how to create their own portfolio to suit their budget. Fees & Enrolment for Advanced Bridal Course Class Size: All courses are limited to a maximum of 3 students per class. Each student receives plenty of individual attention in all aspects of learning to fully benefit from the course. Course Location: Slough, near Heathrow, Hounslow and Southall. Easily accessible by road (Junction 5 of M4) and train (Slough Station – Elizabeth Line (London Underground) and National Rail (15 minutes from Paddington station, central London)). Course Timings: 10am – 5pm Course Fee: £1595 for 8 Days without photoshoot or £2400 for 9 Days with photoshoot Course Dates are below. If these dates are not suitable then we may be able to accommodate provided we have 1-2 months advance notice, please ask. (Refreshments and lunch is provided free of charge)

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.